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Author |
Thread Statistics | Show CCP posts - 9 post(s) |
Mocha Biscotti
Red Star. EoN.
19
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Posted - 2013.05.14 15:41:00 -
[451] - Quote
BigussDikkuss wrote:GM Unicorn wrote:Just to clarify it guys, to obtain an skill respec, you will need to send a ticket to our customer support staff via the official DUST 514 website at http://dust514.com/beta/support/ or send an e-mail to [email protected], specifically requesting a skill reset. What a phucking pain in the ass CCP. You can kiss mine. FANTASTIC customer service you got there. You're that lazy?
Jeeze.
They have exceptionally quick customer support, so I don't know what your issue is. |
J-Lewis
Edimmu Warfighters Gallente Federation
70
|
Posted - 2013.05.14 15:42:00 -
[452] - Quote
BigussDikkuss wrote:GM Unicorn wrote:Just to clarify it guys, to obtain an skill respec, you will need to send a ticket to our customer support staff via the official DUST 514 website at http://dust514.com/beta/support/ or send an e-mail to [email protected], specifically requesting a skill reset. What a phucking pain in the ass CCP. You can kiss mine. FANTASTIC customer service you got there.
You can't take two minutes out of your oh so busy day to submit a Customer Support Ticket?
What a fantastic customer you are. |
TV Repair Guy
DUST University Ivy League
4
|
Posted - 2013.05.14 15:43:00 -
[453] - Quote
Yeah, it was really easy. |
UK-Shots
Internal Error. Negative-Feedback
65
|
Posted - 2013.05.14 16:06:00 -
[454] - Quote
TV Repair Guy wrote:Yeah, it was really easy.
i wonder how long it will take.
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Jackal 006
SVER True Blood Unclaimed.
0
|
Posted - 2013.05.14 16:13:00 -
[455] - Quote
anyone get respec yet? |
Mer Kure
DUST University Ivy League
1
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Posted - 2013.05.14 16:14:00 -
[456] - Quote
Just to be sure, would the Category be "Dust Reimbursement"? |
NeoWraith Acedia
Fraternity of St. Venefice Amarr Empire
436
|
Posted - 2013.05.14 16:15:00 -
[457] - Quote
Jackal 006 wrote:anyone get respec yet? They haven't even changed the skill system yet... |
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GM Unicorn
Game Masters C C P Alliance
426
|
Posted - 2013.05.14 16:15:00 -
[458] - Quote
Mer Kure wrote:Just to be sure, would the Category be "Dust Reimbursement"?
It's not really important. The vital part it the title :) |
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NeoWraith Acedia
Fraternity of St. Venefice Amarr Empire
436
|
Posted - 2013.05.14 16:16:00 -
[459] - Quote
BigussDikkuss wrote:GM Unicorn wrote:Just to clarify it guys, to obtain an skill respec, you will need to send a ticket to our customer support staff via the official DUST 514 website at http://dust514.com/beta/support/ or send an e-mail to [email protected], specifically requesting a skill reset. What a phucking pain in the ass CCP. You can kiss mine. FANTASTIC customer service you got there. My god, customer support that actually requires that you contact customer support |
Jackal 006
SVER True Blood Unclaimed.
0
|
Posted - 2013.05.14 16:21:00 -
[460] - Quote
ah lol probably a silly question then |
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Nguruthos IX
Hellstorm Inc League of Infamy
418
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Posted - 2013.05.14 16:22:00 -
[461] - Quote
GM Unicorn wrote:Mocha Biscotti wrote:Do we send in the Respec request BEFORE or after they input the new skill system?
Im having a derptatoe today, So be kind >_<; It will make more sense for you to ask after the new skill system is released because you'll maybe find out that your char does not need it, but you can fire it away even now. I hope this is not a single-shot respec.
If so...
I have to continue to live with spec problems introduced by inaccurate skill descriptions on the previous build, until some yet undetermined date which will introduce even more skill alterations?
Can I petition now for a respec from the previous problems, and then again for whatever issues come "After the new skill system is released"? That only seems sensible. |
KING SALASI
MAJOR DISTRIBUTION
2
|
Posted - 2013.05.14 16:33:00 -
[462] - Quote
Thank you for link i sent an email to Customer support requesting a respec of my character do to my lack of understanding of thenew skill system. If my request gets denied i will give away my isk and aurum ponits to a corp on the forums. It was my fault for not paying attention. |
Star Hawke
Holdfast Syndicate Amarr Empire
0
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Posted - 2013.05.14 16:38:00 -
[463] - Quote
Hi, just wanna ask about requesting "Skill Respec" ticket.
Do we get refunded both for the Skill points and ISK for the Skillbooks bought? Are all items bought by isk will be refunded also like what happen last May 6?
|
Mocha Biscotti
Red Star. EoN.
21
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Posted - 2013.05.14 16:39:00 -
[464] - Quote
Star Hawke wrote:Hi, just wanna ask about requesting "Skill Respec" ticket.
Do we get refunded both for the Skill points and ISK for the Skillbooks bought? Are all items bought by isk will be refunded also like what happen last May 6?
I asked this in my ticket, If i get a response there before you do here Ill Copy paste. o3o |
UK-Shots
Internal Error. Negative-Feedback
65
|
Posted - 2013.05.14 16:43:00 -
[465] - Quote
Star Hawke wrote:Hi, just wanna ask about requesting "Skill Respec" ticket.
Do we get refunded both for the Skill points and ISK for the Skillbooks bought? Are all items bought by isk will be refunded also like what happen last May 6?
just skill points i would of thought.
the other items you got with isk will be useless..but thats our problem
i borked my account well bad...had 2.5 mill sp and spent 1 mill on a suit i didnt even have enough sp for. |
Kaios Reborn
Neanderthal Nation
3
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Posted - 2013.05.14 16:44:00 -
[466] - Quote
can you not at least tell us when this is going to happen i have put the ticket in but would like to know aprox how long i will have to wait |
YOUR LIFESAVER
Seykal Expeditionary Group Minmatar Republic
0
|
Posted - 2013.05.14 16:46:00 -
[467] - Quote
Skill Respec Needed Over Here! |
Spyder Spyra
Hellstorm Inc League of Infamy
8
|
Posted - 2013.05.14 16:52:00 -
[468] - Quote
Signed. |
Jackal 006
SVER True Blood Unclaimed.
0
|
Posted - 2013.05.14 16:52:00 -
[469] - Quote
NEED MA SKILLZ BACK |
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GM Unicorn
Game Masters C C P Alliance
426
|
Posted - 2013.05.14 16:54:00 -
[470] - Quote
Star Hawke wrote:Hi, just wanna ask about requesting "Skill Respec" ticket.
Do we get refunded both for the Skill points and ISK for the Skillbooks bought? Are all items bought by isk will be refunded also like what happen last May 6?
Yup, we'll refund the skillbooks ISKs as well! |
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Jackal 006
SVER True Blood Unclaimed.
0
|
Posted - 2013.05.14 16:57:00 -
[471] - Quote
NICE |
RKKR
The Southern Legion RISE of LEGION
20
|
Posted - 2013.05.14 17:09:00 -
[472] - Quote
Can you see pending help tickets? I just completed one but don't see a anything when I click "create or view your help tickets" |
Heavy Breaks
Ill Omens EoN.
47
|
Posted - 2013.05.14 17:11:00 -
[473] - Quote
GM Unicorn wrote:Star Hawke wrote:Hi, just wanna ask about requesting "Skill Respec" ticket.
Do we get refunded both for the Skill points and ISK for the Skillbooks bought? Are all items bought by isk will be refunded also like what happen last May 6?
Yup, we'll refund the skillbooks ISKs as well!
Sweet thank you kindly. |
crazy space 1
Krullefor Organization Minmatar Republic
1132
|
Posted - 2013.05.14 17:11:00 -
[474] - Quote
you should be able to see it once you make it yes
also I put in my ticket, ready for my real respec! |
Kaios Reborn
Neanderthal Nation
4
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Posted - 2013.05.14 17:12:00 -
[475] - Quote
when |
Morning32
D3LTA FORC3 Orion Empire
1
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Posted - 2013.05.14 17:13:00 -
[476] - Quote
Hi i have a question aswell.
Wondering if since the skill respec is a one time thing can it be used at anytime or is there a time limit of when we can submit a ticket? |
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GM Unicorn
Game Masters C C P Alliance
427
|
Posted - 2013.05.14 17:18:00 -
[477] - Quote
Morning32 wrote:Hi i have a question aswell.
Wondering if since the skill respec is a one time thing can it be used at anytime or is there a time limit of when we can submit a ticket?
The limit will be communicated later on, but it's not a service that we'll provide in, let's say, 3 months time. This is a one time only due to the changes with Uprising, not a "card" that you can play later on, i |
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Kaios Reborn
Neanderthal Nation
4
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Posted - 2013.05.14 17:33:00 -
[478] - Quote
ccp why wont you say when youre going to do it .. some kind of time frame? |
Jackal 006
SVER True Blood Unclaimed.
0
|
Posted - 2013.05.14 17:36:00 -
[479] - Quote
yeah how long do we have to wait? lol |
IRON PATRIOT 1
Universal Allies Inc.
8
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Posted - 2013.05.14 17:51:00 -
[480] - Quote
I submitted a request but I am unsure if it went through. Is there any way to see if it was submitted? |
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