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Author |
Thread Statistics | Show CCP posts - 9 post(s) |
Mer Kure
DUST University Ivy League
1
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Posted - 2013.05.14 17:58:00 -
[481] - Quote
Kaios Reborn wrote:ccp why wont you say when youre going to do it .. some kind of time frame? Considering the amount of requests they must be getting, plus other tickets they need to get to, they probably don't have a specific amount of time, since they may get to some tickets faster than others.
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GM Grave
Game Masters C C P Alliance
110
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Posted - 2013.05.14 18:01:00 -
[482] - Quote
IRON PATRIOT 1 wrote: I submitted a request but I am unsure if it went through. Is there any way to see if it was submitted?
Each request will receive a response acknowledging receipt, however due to increased load we may not respond to respec requests for a few days as these requests have a lower priority than other issues. To clarify this priority, we won't be actioning resets until skill changes have been made in game in order to prevent people form making the same mistake twice, so there is less priority assigned for a skill respec request when compared to a user who needs some immediate assistance.
[ Lead GM Grave | Project Lead | CCP Customer Relations | EVE Online | DUST 514 ] |
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Nguruthos IX
Hellstorm Inc League of Infamy
418
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Posted - 2013.05.14 18:03:00 -
[483] - Quote
So nobody actually 'gets' a respec till skills are finalized?
And till then we're in limbo with things like the Vehicle Engineering mishap and the new vehicle core skills no longer giving HP? great way to start PC, gimped and what not :/ |
Infamous Erich
Inf4m0us ROFL BROS
0
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Posted - 2013.05.14 18:11:00 -
[484] - Quote
1+ CCP answer this please, how long do us players have to wait until you update your skills enough so we can have our sp back? also...I want my pg back on my shield tank, I know ill get feedback about trying to balance the game and such but you really can't make propper fits without this pg skill please undo or resolve this mistake.
Infamous Erich
summited my ticket for respec and this is what I got Hello,
Thank you for contacting DUST 514 Customer Support Team.
We appreciate your concern, unfortunately at this moment of time we are unable to provide you with information on the re-spec process.
Once the 'Skill' update has been deployed, as mentioned in the Forum Post below, you will be able to petition us requesting for the optional re-spec to be applied to your character/account:
https://forums.dust514.com/default.aspx?g=posts&m=782859#post782859
In the meantime we would recommend you to keep an eye on the DUST 514 Forums for further updates about it:
https://forums.dust514.com/default.aspx?g=topics&f=898
We apologise again for the inconvenience. |
Kaios Reborn
Neanderthal Nation
6
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Posted - 2013.05.14 18:27:00 -
[485] - Quote
GM Grave wrote:IRON PATRIOT 1 wrote: I submitted a request but I am unsure if it went through. Is there any way to see if it was submitted?
Each request will receive a response acknowledging receipt, however due to increased load we may not respond to respec requests for a few days as these requests have a lower priority than other issues. To clarify this priority, we won't be actioning resets until skill changes have been made in game in order to prevent people form making the same mistake twice, so there is less priority assigned for a skill respec request when compared to a user who needs some immediate assistance. [ Lead GM Grave | Project Lead | CCP Customer Relations | EVE Online | DUST 514 ]
ok soooo when is the skill changes? i mean comon no priority ? no a REALL problem ? wow way to say we dont care .. thanx ccp you guys made this crap happen you guys need to take resposability and put some priority on this its called customer sevice .. and why you say to a customer .. sorry youre just not a priority .. what are you telling that customer ... youre telling them they should find another compony to do buisness with. if you took your car to a shop and they told you it would cost this much and they were going to do this work so you drop your car off they take it apart and then tell you sorry your just not a priority .. WTF are you doing ... |
Kaios Reborn
Neanderthal Nation
6
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Posted - 2013.05.14 18:37:00 -
[486] - Quote
Infamous Erich wrote:1+ CCP answer this please, how long do us players have to wait until you update your skills enough so we can have our sp back? also...I want my pg back on my shield tank, I know ill get feedback about trying to balance the game and such but you really can't make propper fits without this pg skill please undo or resolve this mistake. Infamous Erich summited my ticket for respec and this is what I got Hello, Thank you for contacting DUST 514 Customer Support Team. We appreciate your concern, unfortunately at this moment of time we are unable to provide you with information on the re-spec process. Once the 'Skill' update has been deployed, as mentioned in the Forum Post below, you will be able to petition us requesting for the optional re-spec to be applied to your character/account: https://forums.dust514.com/default.aspx?g=posts&m=782859#post782859In the meantime we would recommend you to keep an eye on the DUST 514 Forums for further updates about it: https://forums.dust514.com/default.aspx?g=topics&f=898We apologise again for the inconvenience.
yah kinda says to me that Mr. GM power trip dosnt know what hes talking about. |
rose bustskulls
Worst Corp. INC.
0
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Posted - 2013.05.14 18:38:00 -
[487] - Quote
GM Grave wrote:IRON PATRIOT 1 wrote: I submitted a request but I am unsure if it went through. Is there any way to see if it was submitted?
Each request will receive a response acknowledging receipt, however due to increased load we may not respond to respec requests for a few days as these requests have a lower priority than other issues. To clarify this priority, we won't be actioning resets until skill changes have been made in game in order to prevent people form making the same mistake twice, so there is less priority assigned for a skill respec request when compared to a user who needs some immediate assistance. [ Lead GM Grave | Project Lead | CCP Customer Relations | EVE Online | DUST 514 ] So you are confirming a change is coming to skill costs in the next few days or what.....
Come on we deserve at least to know what your plans are for this week......... |
Kaios Reborn
Neanderthal Nation
8
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Posted - 2013.05.14 18:40:00 -
[488] - Quote
no apparently we deserve nothing. not the truth not evin a general time line |
crazy space 1
Krullefor Organization Minmatar Republic
1139
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Posted - 2013.05.14 18:41:00 -
[489] - Quote
GM Unicorn wrote:GM Unicorn wrote:Just to clarify it guys, to obtain an skill respec, you will need to send a ticket to our customer support staff via the official DUST 514 website at http://dust514.com/beta/support/ or send an e-mail to [email protected], specifically requesting a skill reset. When doing so please title your request " Skill Respec". That will speed up the process of spotting your petition, so no freetyling like "OMG RESPEC", "CCP MOAR SP PLOX!" or "Sill Respec for me please". You can be creative and nice in the message's body :) We are unable to take in consideration request present in this post, for obvious reason. So please, even if you expressed your position here, please poke us as well. You can still use the topic to talk about it, don't worry! Thank you! (full post here ) I also add please specify what character(s) would you like to respec. If not specified we'll assume ALL OF THEM
You make it sound like it's happening soon, but now we know it's not going to happen for like a month, thanks. |
crazy space 1
Krullefor Organization Minmatar Republic
1139
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Posted - 2013.05.14 18:42:00 -
[490] - Quote
rose bustskulls wrote:GM Grave wrote:IRON PATRIOT 1 wrote: I submitted a request but I am unsure if it went through. Is there any way to see if it was submitted?
Each request will receive a response acknowledging receipt, however due to increased load we may not respond to respec requests for a few days as these requests have a lower priority than other issues. To clarify this priority, we won't be actioning resets until skill changes have been made in game in order to prevent people form making the same mistake twice, so there is less priority assigned for a skill respec request when compared to a user who needs some immediate assistance. [ Lead GM Grave | Project Lead | CCP Customer Relations | EVE Online | DUST 514 ] So you are confirming a change is coming to skill costs in the next few days or what..... Come on we deserve at least to know what your plans are for this week......... I don't feel like you treat us very well :/ It says a few days, BUT WHO KNOWS!
super fun time ccp customer service! |
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Stefan Stahl
Seituoda Taskforce Command Caldari State
65
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Posted - 2013.05.14 18:48:00 -
[491] - Quote
GM Grave wrote:IRON PATRIOT 1 wrote: I submitted a request but I am unsure if it went through. Is there any way to see if it was submitted?
Each request will receive a response acknowledging receipt, however due to increased load we may not respond to respec requests for a few days as these requests have a lower priority than other issues. To clarify this priority, we won't be actioning resets until skill changes have been made in game in order to prevent people form making the same mistake twice, so there is less priority assigned for a skill respec request when compared to a user who needs some immediate assistance. [ Lead GM Grave | Project Lead | CCP Customer Relations | EVE Online | DUST 514 ] Is this game released now or what? I am confused. |
Nguruthos IX
Hellstorm Inc League of Infamy
421
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Posted - 2013.05.14 19:04:00 -
[492] - Quote
Kinda wanna know how many PC games I'll be having to play with incorrect skills, because I based them on what the game told me. Which was wrong...
You should be giving respecs NOW for that
and respecs LATER for new skills.
Why not??? |
Meryem Augustine
Edimmu Warfighters Gallente Federation
1
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Posted - 2013.05.14 20:35:00 -
[493] - Quote
Any ETA on skill respec then? days? weeks? months? |
Nguruthos IX
Hellstorm Inc League of Infamy
429
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Posted - 2013.05.14 20:36:00 -
[494] - Quote
Meryem Augustine wrote:Any ETA on skill respec then? days? weeks? months?
This is pretty important to know. |
Sparrow 1
The Southern Legion RISE of LEGION
1
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Posted - 2013.05.14 20:47:00 -
[495] - Quote
CCP can we have a Skill Respec plz |
Oss Tex
Planetary Response Organization
2
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Posted - 2013.05.14 21:06:00 -
[496] - Quote
Felt like things were turning for the better w/ the dev responses and all but I was also hoping for at least an update re the skill respec by today.
What a grand launch. What a grand launch indeed. |
Nguruthos IX
Hellstorm Inc League of Infamy
435
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Posted - 2013.05.14 21:08:00 -
[497] - Quote
It would be cool if they could say
"New skill things will be out tomorrow, before PC battles start."
Or
"Honestly we have absolutely no idea. We're really struggling to get this pulled through as fast as we can but that's all we can say. We'll keep you updated on progress and we expect to finish within a week". |
DUST Fiend
OSG Planetary Operations Covert Intervention
3045
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Posted - 2013.05.14 22:20:00 -
[498] - Quote
I sent a ticket and an email to support, but I'll put my name here too.
Please sign me up for a full SP respec. |
CharCharOdell
Ametat Security Amarr Empire
58
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Posted - 2013.05.14 22:21:00 -
[499] - Quote
Signed |
OLIVER OAKES
WARRIORS 1NC
22
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Posted - 2013.05.14 22:26:00 -
[500] - Quote
i would like a respek
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Raelon Drael
WarRavens
0
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Posted - 2013.05.14 23:27:00 -
[501] - Quote
Nguruthos IX wrote:It would be cool if they could say
"New skill things will be out tomorrow, before PC battles start."
Or
"Honestly we have absolutely no idea. We're really struggling to get this pulled through as fast as we can but that's all we can say. We'll keep you updated on progress and we expect to finish within a week".
This would be too helpful to everyone......... so its not gonna happen |
Patoman Radiant
ZionTCD Unclaimed.
105
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Posted - 2013.05.14 23:53:00 -
[502] - Quote
I sent a petition, but what the heck ill post here too |
Kaios Reborn
Neanderthal Nation
9
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Posted - 2013.05.15 00:03:00 -
[503] - Quote
hay CCP you can obvisosly see how meny people you have pissed off 1 for not giving a resonable time frame for respec and 2 for not doing it whith release like you origanaly said you would. |
Infekti0n
One-Armed Bandits Heretic Initiative
29
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Posted - 2013.05.15 01:05:00 -
[504] - Quote
25 Pages lol... |
PsychoLogiKal PsyDrei
ZionTCD Unclaimed.
33
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Posted - 2013.05.15 07:45:00 -
[505] - Quote
Post #500 w00t w00t,
Seriously though, I would like to thank everyone who posted in this thread. If not for the overwhelming response from many of us who were lied to by the skill tree descriptions we would still just be hearing HTFU and welcome to New Eden, instead of a respec SoonGäó. |
DarkMaximos
Seituoda Taskforce Command Caldari State
13
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Posted - 2013.05.15 11:42:00 -
[506] - Quote
I'll like a full skill respec ty. |
shade emry3
Conspiratus Immortalis League of Infamy
31
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Posted - 2013.05.15 11:49:00 -
[507] - Quote
DarkMaximos wrote:I'll like a full skill respec ty.
Same nere |
Kaios Family
SVER True Blood Unclaimed.
26
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Posted - 2013.05.15 15:29:00 -
[508] - Quote
PsychoLogiKal PsyDrei wrote:Post #500 w00t w00t,
Seriously though, I would like to thank everyone who posted in this thread. If not for the overwhelming response from many of us who were lied to by the skill tree descriptions we would still just be hearing HTFU and welcome to New Eden, instead of a respec SoonGäó.
yup but ccp still hiding behind SOON tm witch at this point is prity bad there is zero reason why they cant tell us when this will happen its prity easy to make a bot program that searches the tickets then searches the client then does there reset and moves on to the next one. see you dont evin have to pay me for telling you how to do it.
so again i ask you CCP will you answer this question yet? |
Your Absolut End
SVER True Blood Unclaimed.
50
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Posted - 2013.05.15 16:19:00 -
[509] - Quote
Kaios Family wrote:PsychoLogiKal PsyDrei wrote:Post #500 w00t w00t,
Seriously though, I would like to thank everyone who posted in this thread. If not for the overwhelming response from many of us who were lied to by the skill tree descriptions we would still just be hearing HTFU and welcome to New Eden, instead of a respec SoonGäó. yup but ccp still hiding behind SOON tm witch at this point is prity bad there is zero reason why they cant tell us when this will happen its prity easy to make a bot program that searches the tickets then searches the client then does there reset and moves on to the next one. see you dont evin have to pay me for telling you how to do it. so again i ask you CCP will you answer this question yet?
I think you already know the answer kaios :D Yeah whatever, I would like a respec, especially because of the PC, but I did not skill to bad, I just have to get into the racial suits asap. |
Sponglyboy Squaredoo
Not Guilty EoN.
51
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Posted - 2013.05.15 16:23:00 -
[510] - Quote
DarkMaximos wrote:I'll like a full skill respec ty.
Same here |
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