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Thread Statistics | Show CCP posts - 9 post(s) |
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GM Grave
Game Masters
C C P Alliance
108
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Posted - 2013.05.14 13:29:00 -
[1] - Quote
We will be announcing respecs/resets very shortly (today). Stay tuned for more information. |
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GM Unicorn
Game Masters
C C P Alliance
425
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Posted - 2013.05.14 15:00:00 -
[2] - Quote
Just to clarify it guys, to obtain an skill respec, you will need to send a ticket to our customer support staff via the official DUST 514 website at http://dust514.com/beta/support/ or send an e-mail to [email protected], specifically requesting a skill reset. When doing so please title your request "Skill Respec". That will speed up the process of spotting your petition, so no freetyling like "OMG RESPEC", "CCP MOAR SP PLOX!" or "Sill Respec for me please". You can be creative and nice in the message's body :)
We are unable to take in consideration request present in this post, for obvious reason. So please, even if you expressed your position here, please poke us as well.
You can still use the topic to talk about it, don't worry!
Thank you!
(full post here ) |
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GM Grave
Game Masters
C C P Alliance
109
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Posted - 2013.05.14 15:01:00 -
[3] - Quote
As announced:: https://forums.dust514.com/default.aspx?g=posts&t=77103&find=unread
Players can now request skill respecs in advance of the pending changes via our support system.
Eligible players can also request account resets via the support system.
[ Lead GM Grave | Project Lead | CCP Customer Relations | EVE Online | DUST 514 ] |
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GM Unicorn
Game Masters
C C P Alliance
426
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Posted - 2013.05.14 15:15:00 -
[4] - Quote
GM Unicorn wrote:Just to clarify it guys, to obtain an skill respec, you will need to send a ticket to our customer support staff via the official DUST 514 website at http://dust514.com/beta/support/ or send an e-mail to [email protected], specifically requesting a skill reset. When doing so please title your request " Skill Respec". That will speed up the process of spotting your petition, so no freetyling like "OMG RESPEC", "CCP MOAR SP PLOX!" or "Sill Respec for me please". You can be creative and nice in the message's body :) We are unable to take in consideration request present in this post, for obvious reason. So please, even if you expressed your position here, please poke us as well. You can still use the topic to talk about it, don't worry! Thank you! (full post here )
I also add please specify what character(s) would you like to respec. If not specified we'll assume ALL OF THEM |
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GM Unicorn
Game Masters
C C P Alliance
426
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Posted - 2013.05.14 15:31:00 -
[5] - Quote
Mocha Biscotti wrote:Do we send in the Respec request BEFORE or after they input the new skill system?
Im having a derptatoe today, So be kind >_<;
It will make more sense for you to ask after the new skill system is released because you'll maybe find out that your char does not need it, but you can fire it away even now. |
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GM Unicorn
Game Masters
C C P Alliance
426
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Posted - 2013.05.14 16:15:00 -
[6] - Quote
Mer Kure wrote:Just to be sure, would the Category be "Dust Reimbursement"?
It's not really important. The vital part it the title :) |
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GM Unicorn
Game Masters
C C P Alliance
426
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Posted - 2013.05.14 16:54:00 -
[7] - Quote
Star Hawke wrote:Hi,
just wanna ask about requesting "Skill Respec" ticket.
Do we get refunded both for the Skill points and ISK for the Skillbooks bought?
Are all items bought by isk will be refunded also like what happen last May 6?
Yup, we'll refund the skillbooks ISKs as well! |
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GM Unicorn
Game Masters
C C P Alliance
427
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Posted - 2013.05.14 17:18:00 -
[8] - Quote
Morning32 wrote:Hi i have a question aswell.
Wondering if since the skill respec is a one time thing can it be used at anytime or is there a time limit of when we can submit a ticket?
The limit will be communicated later on, but it's not a service that we'll provide in, let's say, 3 months time. This is a one time only due to the changes with Uprising, not a "card" that you can play later on, i |
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GM Grave
Game Masters
C C P Alliance
110
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Posted - 2013.05.14 18:01:00 -
[9] - Quote
IRON PATRIOT 1 wrote:
I submitted a request but I am unsure if it went through. Is there any way to see if it was submitted?
Each request will receive a response acknowledging receipt, however due to increased load we may not respond to respec requests for a few days as these requests have a lower priority than other issues. To clarify this priority, we won't be actioning resets until skill changes have been made in game in order to prevent people form making the same mistake twice, so there is less priority assigned for a skill respec request when compared to a user who needs some immediate assistance.
[ Lead GM Grave | Project Lead | CCP Customer Relations | EVE Online | DUST 514 ] |
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