Over not getting reimbursed for game-launch on the aurum I bought. I recommend anyone else do the same if this pissed you off.

Got a source confirming the game has launched? Because I'm sure a few minutes of searching will provide multiple confirmed sources stating that we not only haven't hit commercial release yet, but also won't be getting there with Uprising either.

CCP said no more wipes of any kind which includes AUR and they're CHANGING the description of their items on the marketplace AFTER people purchased them.

What exactly is the issue with the aurum? I read people complaining but couldn-¦t understand the main point so far.

Dat Q_Q bro, ******* dry your eyes.
You've bought your Aurum, you knew what you were getting into when you paid for **** in a BETA you mug.

all aurum purchases we're supposed to be refunded on commercial launch, they're changing the description of the items after we purchased them and claiming they won't refund us.

I bought a merc pack, bought items with aurums, got reset moving to singularity. Got all my stuff refunded.

I had unclaimed items and aurum, got reset moving to tranqulity, got all my stuff refunded.

Now, i bought a 30 day passive booster, still have unclaimed items, and there will be no more resets.

Why the hell would i be refunded, if i haven-¦t lost anything to a reset?

I'm starting to see a pattern here with certain mercs who still get their bottles warmed at night. lol writing a letter to Sony. Your silly beef is with the developer, what on earth could Sony possibly do? Give you a free PSN avatar for your troubles? Keyboard revolutionists, I tell ya

When the game goes into commercial release they are legally obligated to refund it again and without any SP wipes like people are saying. Sorry if you didnt see a good deal when they were waving it in your face begging you to take advantage of it.

Edit: we have not hit commercial release yet.

You make a good point, it's almost as if the people opposed to the aur refund are actually just jealous that they missed out.
Oh well

When the game goes into commercial release they are legally obligated to refund it again and without any SP wipes like people are saying. Sorry if you didnt see a good deal when they were waving it in your face begging you to take advantage of it.

Edit: we have not hit commercial release yet.

Sony funds some of the development of dust if I'm not mistaken.

You make a good point, it's almost as if the people opposed to the aur refund are actually just jealous that they missed out.
Oh well

It's going to be a fun lawsuit.

If they said refund, you must understand the meaning of the word.
Unless of course, you-¦re trying to give a new meaning to words, socially implement it, and make it retroactive to justify your point.

https://forums.dust514.com/default.aspx?g=posts&m=691079#post691079



We are now in session for the QQplayers X Sony, where they claim that "refund" applies to something that was not lost.

Fun ideed.

ENGLISH KITTENKITTEN, DO YOU SPEAK IT?

Refund

v. re-+fund-+ed, re-+fund-+ing, re-+funds
v.tr.
To give back, especially money; return or repay: refunded the purchase price.

Give back, not give away. Sure i would like them to give me aurum, but they can-¦t refund me aurum if i haven-¦t lost any aurum due to them.

CCP said no more wipes of any kind which includes AUR and they're CHANGING the description of their items on the marketplace AFTER people purchased them.

In the real world, with the Merc Pack, they're still legally bound to the terms given at the time of purchase.

In-game, "Welcome to New Eden" applies.

None of that proves that we've reached commercial release, and none of it confirms that CCP aren't planning to honour their legal obligations. In fact, there's plenty of evidence to say that they're working on a plan to resolve the issues with the Merc Pack.

Did the Game Stop Merc Pack info every change? I believe last week it was still the origional statement.

Sony funds some of the development of dust if I'm not mistaken.

Legal, Legal, Legally. I keep hearing this on this subject, but how many of you have actually sought legal advice on this subject?

Also, "commercial release" isn't the same as "out of beta". The game was technically commercially released when it went live on tranquillity and "no more resets or wipes" were announced (note... "no more RESETS"). An AUR reset happened then, just as promised.

Got a friend whose mother is a lawyer, and has been through similar cases to this one more than once, all of which were resolved in the customer's favour. Asked her to look at the original wording of the Merc Pack compared with the current wording, and got her to look at multiple official sources - from both Sony and CCP - stating that the game isn't commercially released yet. She says there's a really solid case. I also had a friend who's in a law degree doing a case study specifically based around online purchases and the relevant laws, and he can't see any possible way for a lawsuit to fail if CCP don't give some form of refund of Merc Pack content to the purchasers who bought it with the original terms. Does that count?


As mentioned, both CCP and Sony have gone on record, publicly, stating that the game isn't yet commercially released. When people approach Sony about the issue, they specifically refuse to get involved until commercial release. When people have been arguing that the game is commercially released, CCP have said no, and in a thread where people were discussing the wording of the Human Endurance event's original posting, there was mention of Uprising "leading into commercial release" and CCP directly stated that Uprising WILL NOT BE THE RELEASE BUILD.

When the game goes into commercial release they are legally obligated to refund it again and without any SP wipes like people are saying. Sorry if you didnt see a good deal when they were waving it in your face begging you to take advantage of it.

Edit: we have not hit commercial release yet.

Got a friend whose mother is a lawyer, and has been through similar cases to this one more than once, all of which were resolved in the customer's favour. Asked her to look at the original wording of the Merc Pack compared with the current wording, and got her to look at multiple official sources - from both Sony and CCP - stating that the game isn't commercially released yet. She says there's a really solid case. I also had a friend who's in a law degree doing a case study specifically based around online purchases and the relevant laws, and he can't see any possible way for a lawsuit to fail if CCP don't give some form of refund of Merc Pack content to the purchasers who bought it with the original terms. Does that count?


As mentioned, both CCP and Sony have gone on record, publicly, stating that the game isn't yet commercially released. When people approach Sony about the issue, they specifically refuse to get involved until commercial release. When people have been arguing that the game is commercially released, CCP have said no, and in a thread where people were discussing the wording of the Human Endurance event's original posting, there was mention of Uprising "leading into commercial release" and CCP directly stated that Uprising WILL NOT BE THE RELEASE BUILD.

So you guys all spent your aurum on stupid sh*t that you dont need or use and you want it back to spend on other things. So now your crying because some one found a loop hole and now you think you have the right to get your aurum back.

these pay2win tears taste even sweeter than Warrior tears, hang on a sec let me get my cup

For all those claiming CCP ripped them off, i belive they did state there wasn't going to be any more refund or resets when they announced this build we are playing now.

I would say the game has had its commercial release when it went into open beta

Commercial release = The date on which a game became available to the general public

They are not legally obligated to not wipe your SP.

If you push them they'll just pull the same move they did against the RMT buyer that threatened legal action over getting banned; they unbanned him and set his wallet to many billions in the negative. These days they do it to all RMT buyers.

CCP should just make the offer explicit; option for merc pack refund in exchange for SP reset.

They are not legally obligated to not wipe your SP.

If you push them they'll just pull the same move they did against the RMT buyer that threatened legal action over getting banned; they unbanned him and set his wallet to many billions in the negative. These days they do it to all RMT buyers.

CCP should just make the offer explicit; option for merc pack refund in exchange for SP reset.

They are not legally obligated to not wipe your SP.

If you push them they'll just pull the same move they did against the RMT buyer that threatened legal action over getting banned; they unbanned him and set his wallet to many billions in the negative. These days they do it to all RMT buyers.

CCP should just make the offer explicit; option for merc pack refund in exchange for SP reset.

I'd like them to run with that actually.

Anyone who wants an AUR refund has their account fully reset also, since that's the spirit of the wording.

So you guys all spent your aurum on stupid sh*t that you dont need or use and you want it back to spend on other things. So now your crying because some one found a loop hole and now you think you have the right to get your aurum back.

these pay2win tears taste even sweeter than Warrior tears, hang on a sec let me get my cup

For all those claiming CCP ripped them off, i belive they did state there wasn't going to be any more refund or resets when they announced this build we are playing now.

I would say the game has had its commercial release when it went into open beta

Commercial release = The date on which a game became available to the general public

Yea that will sell tons of future items for CCP. Hey buy this so we can screw you later. Wont happen.

You cannot punish a person for asking what you legally agreed to give them. So keep dreaming. If my SP is reset guess what so is yours but you want have anything to show for the reset while I will. I've been through many wipes whats another?

1: I'm guessing your friends mom didn't read the EULA (I have. Spoiler: you're screwed.)

Jealos people are jealous

Imo the whole point of 'aur refund at commercial release' was to entice people to commit money whilst giving them the freedom to expiriment with aswell as test aur items. No aur refund at commercial release = bait and switch

All you jealous people are free to cry about it

Actually, there's only a few dozen (if that) morons trying to play space lawyer, Probably less than 0.5% of the player base. Water off a duck's back losing them. To be honest, I'd rather they were all booted anyway, because they're the same people who keep crying about other things, and prevent intelligent conversations from developing because of their incessant self entitled cry-posts spamming the forums to death.

This X1000000.

They made a special offer so people would spend money on a "beta" otherwise no one would have.

Actually it's called the "We asked (begged) CCP for no more resets, and they delivered, now we're whining about it because apparently we're all 12 years old - and switch."

And your the freeloader that want something you don't deserve. IE me getting punished for supporting CCP. But please continue.

Nice assumption, but wrong. I've bought a merc pack each month I've been playing. Will gladly take a photo of the 3 dragonfly bpos and 3 toxin bpos.

Over not getting reimbursed for game-launch on the aurum I bought. I recommend anyone else do the same if this pissed you off.

Give up all the SP, ISK, and anything else you gained from using that Aurum, and you might have my support. Otherwise stop trying to hustle CCP for something you are not owed.

And? Did you not agree to the same terms I did?

Edit: o wait u bought them too late right?

Boy are you misguided. We don't want a reset. We are waiting for commercial release big difference. PS its yet to happen.

Nope, The T&C had the refund clause, but I'm not ******** and fully understood that the spirit of the wording was because the original intention was the wipe everything when the game left beta, and when wiping the server was removed from the equation, so were refunds.

Cry more.

And? Did you not agree to the same terms I did?

Edit: o wait u bought them too late right?

Not at all, it's the spirit of the agreement - Every time CCP resets our characters, they refund our real money stuff - no more, no less. No more resets = no more refunds.

And again, it could be argued that commercial release was the move to TQ, and we are now waiting on the full release - as commercial release and full release are not always the same thing.

I bought them pre-TQ, and I suggested the full reset in exchange for a refund.

So cry more space-lawyer.

You folks do realize that if CCP wished to do so, they could simply reset everything (isk, SP, aurum purchases) back to zero, name it "Commercial release" and solve this, right?

Dude its OFFICIALLLY stated we are not commercial released. By CCP themselves!

You are responsible for reviewing the Fees section of the Game for changes in the Fee or payment terms. If a change is unacceptable to you, you may, as your sole and exclusive remedy, terminate the EULA and close your Account as described in section 13 below. You are responsible for paying all applicable taxes and for all hardware, software, Internet service, and other costs you incur to access the System.

Forum post != legal document.

Kitten it, it's like arguing with a petulant 12 year old.

Legally, since your "sole and exclusive remedy" is to terminate the EULA and shut your account, not b*tching on the forums - either do so or STFU.

What change?

'Refund at full / commercial release due to reset' changed to 'no reset, therefore no refund.'

1: I'm guessing your friends mom didn't read the EULA (I have. Spoiler: you're screwed.)

Sorry that's not the purchase agreement.

No, she didn't read the EULA.

There's a good reason for that. It's not relevant to the purchase agreement, the contents of which include the product description as it stood at the time of purchase.

Doesn't matter what civilised country you're applying the laws for - I'd say "even" Britain, but "especially" might fit better, since they offer better consumer protection than most US states, in which this is still not legal - but you can't retroactively use a digital product's EULA to get out of ANY detail included in a purchase agreement.

Spoiler: The product description in an online store legally comprises a part of the purchase agreement. By British law as well as US, NZ, Australian and most other countries that actually have consumer laws with any possibility of application to online purchases.

Who cares, you got what you paid for, end of story. If you were being shorted in some manner, then yes something needs to be done. But that isn't the case, so move on already and stop trying to get more than you paid for.

Uh, The EULA overrides everything. You're wrong.

Like I said before, If you can actually find a Lawyer stupid/desperate enough to take the case, try to prosecute. Don't be sad when you fail though.

I am only trying to get what I agreed to purchase. This is complete and utter bullshit that they'd even attempt anything such as this, I gave them MY money as an investment in the hopes of creating a better game, and now they stab me in the back by not fullfilling their end of the agreement AND take my money. unacceptable by any company.

No, you're being dishonest. You have to be a special kind of idiot to not understand the reasoning behind the original refund offer.

So pick, dishonest or idiot.

But I'm still waiting to get what I paid for. And once we go to commercial release I will be refunded my all my first gen merc. packs and I will then be getting what I agreed too.

No, she didn't read the EULA.

There's a good reason for that. It's not relevant to the purchase agreement, the contents of which include the product description as it stood at the time of purchase.

Doesn't matter what civilised country you're applying the laws for - I'd say "even" Britain, but "especially" might fit better, since they offer better consumer protection than most US states, in which this is still not legal - but you can't retroactively use a digital product's EULA to get out of ANY detail included in a purchase agreement.

Spoiler: The product description in an online store legally comprises a part of the purchase agreement. By British law as well as US, NZ, Australian and most other countries that actually have consumer laws with any possibility of application to online purchases.

Upon termination of this beta, CCP may, in its sole discretion, delete or destroy all characters, character attributes, skills, and items acquired during the beta. As a participant in the beta, you acknowledge and agree you have no right to retain characters or their attributes, skills, or other acquired items.

Since the last reset, everything you purchased was refunded to use again, which means you got what you paid for since there is no character resets anymore.

All the millions of SP you likely got from boosters using Aurum and merc pack bonuses is permanently part of your character now.

You are owned absolutely nothing unless CCP resets us all again (which isn't happening).

The refund clause was in place because the original intent was there would be a full server wipe. Keep up!

BUT there IS one for going into commercial release, which is yet to happen as stated by CCP.

Correct there are no more character resets unless major trouble. BUT there IS one for going into commercial release, which is yet to happen as stated by CCP.



Correct.




BUT there IS one for going into commercial release, which is yet to happen as stated by CCP.

There is no more resets, everything you have now will be part of Dust for the remainder of it's lifetime.

If they do reset, then you will get refunded like you have on past resets. But it isn't happening, 100% guaranteed.

Wrong. There's no more resets or wipes, unless something catastrophic happens.

Stop being dishonest.

Wrong. There's no more resets or wipes, unless something catastrophic happens.

Stop being dishonest.

EDIT: Anyone who bought a merc pack through gamestop or similar, and did NOT sign the EULA are in fact entitled to a full refund, but since they have not used any of the items or aurum by virtue of not actually playing the game, it makes absolutely no difference to them at all.

You're right, under the various consumer laws that CCP is bound by, they are legally obligated to refund merc packs bought online through gamestop and the like (not anything bought through the game it's self as per section 4 of the EULA)

HOWEVER

Those legal rights are waived by signing the EULA (section 3 para 3).


EDIT: Anyone who bought a merc pack through gamestop or similar, and did NOT sign the EULA are in fact entitled to a full refund, but since they have not used any of the items or aurum by virtue of not actually playing the game, it makes absolutely no difference to them at all.

link?

Just a few:

https://forums.dust514.com/default.aspx?g=posts&m=582877#post582877

https://forums.dust514.com/default.aspx?g=posts&m=598443#post598443

There was also a sticky about it on the general forums for the longest time, not there anymore though.

But this was it:

https://forums.dust514.com/default.aspx?g=posts&m=619126#post619126


Seems pretty clear to me.

Can we agree to disagree and blame CCP for not providing any real answers?

I have no ill will against anyone btw.

Edit: I'm a twin I can argue for days.

If you "acquired" the Merc Pack through gameplay, rather than purchasing it online through PSN or Gamestop (or in-store in the case of Gamestop), this would be relevant. I don't know of anyone who did, so it's not at all applicable to the Merc Pack in any situation that I've heard of as a possibility.

The purchase agreement is legally binding REGARDLESS OF WHAT ANY EULA CONTENT MIGHT STATE ABOUT CCP'S RIGHT TO CHANGE THINGS.

There's significant legal precedent in many countries - including CCP's chosen jurisdiction - for EULAs to be overruled by purchase agreements. By my own local laws, even the EULA's claim to apply British law can't be enforced when I'm questioning something in the purchase agreement, and my local laws (which are almost identical to British law anyway) are applicable. And by those laws, I'm entitled, regardless of the contents of any post-purchase EULA, or even a pre-purchase EULA that was made separate from the purchase itself, to what I was offered when I bought the product.

All 3 links simply stated skill points wont be reset to 0. That's not the issue nice try.

And... that's what he said.

While I don't have access to the resources to disprove you, and while I know that there is precedent for EULAs being overruled, I kinda doubt you have legal precedent for this exact scenario, ie. "explicitly signing away any previous or future legal rights in this matter with a legally binding document" - though if there is, wtf?!

As a nonpartisan observer on this, I have not purchased a prechange merc pack and I don't work for CCP. All those that bought the merc pack before the change in description should have all of their items and AUR refunded at such a time that CCP places DUST 514 into commercial release. They have stated many times the we are not in commercial release and as per the terms of purchase, for those that purchased a merc pack prechange CCP are obliged to a refund of said merc pack(s) as per their own wording at the point of sale.

It is cut and dry. Those that have no reading comprehension, or simply want to disrupt the normal course of action by saying that CCP doesn't owe those involved anything, are simply trolling. CCP will lock this thread though because they are afraid of facts.

Purchase agreements are also legally binding, and are legally binding OUTSIDE of the limitations of EULAs, which are only binding within the confines of the purchased product.

When you buy a Merc Pack, that purchase agreement - which includes the product description at the time of purchase - supercedes any EULA because it's applicable outside of the content itself, while the EULA isn't.

Someone who agreed to the EULA before buying the Merc Pack is still legally entitled to what the Merc Pack description said at the time of purchase, in spite of them having "no legal rights" with regard to the content of the beta. The Merc Pack purchase occured OUTSIDE the beta, so any EULA relating to the beta is irrelevant.

To be honest. if I were actually a member of CCPs legal team, instead of arguing this out, I would have long since advised them to do the following:

At the time of commercial release, offer all players the one time option to have any and all aurum, real money items (merc packs, armoured assault packs, etc.) and special event items (Skinweave suits, Exile AR etc.) refunded to their account (refunded in this case meaning returned the the item redeeming system, NOT a cash refund) in exchange for a full reset - SP, ISK, items, everything.

This satisfies any and all legal requirements pertaining to the matter regardless of which agreement supersedes which, even though I doubt many will take the offer.

Its also a **** move and seen as bullying.

Its also a **** move and seen as bullying.

it's the move that would annoy the least amount people.

Ever since the move to TQ and the final reset, it has been generally accepted and understood that we are 'playing for keeps'. By simply giving people a full, no strings, refund CCP goes against that core principle - which annoys all the players who understand and like the HTFU nature of the universe - especially those who didn't buy any merc packs or aurum and are now missing out on a pile of free stuff. By offering the aforementioned deal, CCP only annoys those who think they've found a loophole that gives them something for nothing.

Gbghb why should a player who supported this game during closed beta be punished for wanting what they paid for?

Aur refund does not eqaul skill reset. You guna cry about free boosters blah blah blah? Blame Ccp not the consumer.

Ps feelings are irrelavent to a purchase agreement.

Simple, they've already got what they paid for. You want more, you pay more.

And you're right, feelings are irrelevant to the law - this includes yours.

I raise you one 'aur refund at commercial release'

Gbghb why should a player who supported this game during closed beta be punished for wanting what they paid for?

Aur refund does not eqaul skill reset. You guna cry about free boosters blah blah blah? Blame Ccp not the consumer.

Ps feelings are irrelavent to a purchase agreement.

@ Ryder
as a previous poster mentioned, that would akin to bullying. Why punish people who supported the game in its early development?

@Gbghg
'aur refund at commercial release'

So the OP is saying:

I paid for ma boosters, I got ma SP but I want my aurum refund again so I can be reimbursed for moar free boosters.

Hehe.

So the OP is saying:

I paid for ma boosters, I got ma SP but I want my aurum refund again so I can be reimbursed for moar free boosters.

Hehe.

Nope, that's what all the jealous and greedy people are saying.
Op is saying 'i paid for some things, will i get all the things i paid for?'

'waaaaah they get rewarded for supporting dust in its early development waaaaaah' you naysayers are hilarious

Nope, that's what all the jealous and greedy people are saying.
Op is saying 'i paid for some things, will i get all the things i paid for?'

'waaaaah they get rewarded for supporting dust in its early development waaaaaah' you naysayers are hilarious

Over not getting reimbursed for game-launch on the aurum I bought. I recommend anyone else do the same if this pissed you off.

The green eyed monster is strong in yall. Chill out i will buy yall a booster with my refunded merc pack contents k?

Oh you're that douche who sends me hatemail on PSN via multiple accounts, certainly not a hypocrite telling others to chill out.

I did? i don't keep lists of who i've sent 'hatemail' but it sounds like something i would do. do you have an opinion on the threads topic?

Over not getting reimbursed for game-launch on the aurum I bought. I recommend anyone else do the same if this pissed you off.

Well i see no problem with the request. CCP, reset this guys AURUM along will all the ISK/SP/Items

Real question is : would you rather get your AUR back or keep your SP ?
Cause i dont think you'll get both.

Important Information:

*IMPORTANT NOTICE: During beta periods, CCP may need to reset characters, skills and other items included in the DUST 514-« GameStop Mercenary Pack. DUST 514-« GameStop Mercenary Pack will be credited in full to your in-game DUST 514-« account after each character reset and for the commercial release. CCP cannot guarantee all items will be identical and reserves the right to substitute items of similar value. No other form of refund is permitted.

Purchase or use of this item is subject to the PlayStation-«Network Terms of Service and User Agreement and this item's use restrictions. This item has been sublicensed to you by Sony Computer Entertainment America. One-time license fee for downloads to up to 2 console systems that are associated with the purchasing account. Please refer to the DUST 514-« EULA for full terms and conditions on deletion of characters and in-game items upon completion of the beta phase.

-¬2012 CCP hf. All rights reserved. 'CCP', 'DUST 514' and 'EVE Online' are trademarks or registered trademarks of CCP hf in the United States and other jurisdictions. The ESRB ratings icon is a registered trademark of the Entertainment Software Association. All other trademarks and trade names are the properties of their respective owners.

PlayStation-«Move features require PlayStation-«Move motion controller and PlayStation-«Eye (sold separately).

Look at it this way...

Lets say the Merc Pack's only item was
an Golden Assault Rifle.

Do you get a Second Golden Rifle on commercial release? or Keep the same one?

I say fine reset this child's SP to zero if you give her the aurum back. I also will be more than happy to chip in for a tutor for her and any other of the people that can't seem to understand engrish.

You were informed in no uncertain terms in writing that the last aur refund was the last one and the developers even said to spend it wisely. I wish all you little girls would go play with your dolls and leave dust to us adults. This notice came at the time of the last reset so you were fully aware.

CCP changed the mercs pack description to reflect what they already told you. This is in no way "shady" as some are saying to change the mercs pack description to reflect what you were already told. The mercs packs terms of course had to be changed you moron.

I am so sick of this subject. All of you that think you should get an aur reset have already beat this horse to death. Your continued whining is useless. Perhaps once you contact Sony you should send a letter to Congress instead of ANOTHER forum thread.

Since the beta began i have bought about 300,000 worth of aurum and have spent a great deal of it at this point and since I can read I know it is gone.

When my 6 year old gets her allowance she knows when she spends it it is gone. I am amazed my 6 year old is more mature than you.

[quote=charlesnette dalari]

You can't just change the terms of a sale AFTER the sale. I bought 1 Merc Pack, and that Merc Pack included 1 set of gear for beta, and another set of gear at "commercial release". There was no unclear wording, no uncertainty. Only a "moron" would read the description and NOT think they were getting "two for one". Hell, that was CCP's main selling point for the damn things.

When the game goes into commercial release they are legally obligated to refund it again and without any SP wipes like people are saying. Sorry if you didnt see a good deal when they were waving it in your face begging you to take advantage of it.

Edit: we have not hit commercial release yet.

Over not getting reimbursed for game-launch on the aurum I bought. I recommend anyone else do the same if this pissed you off.

is it just me, or do the imperfects come here to cry?

try the 'tissues' forum?

is it just me, or do the imperfects come here to cry?

try the 'issues' forum?

CCP has refunded us before, I don't know why they won't do it again. Especially since UVT are being removed and some have spent aurum on those. A refund should be done on everything purchased with aurum except sp boosters.

I fixed your post.

I think it's common sense tbqh. Although cliche by now, you can't have your cake and eat it.

If you got an Aurum reset without the SP reset, you've had two merc packs when you've paid for one.
CCP's full reset offer is quite reasonable. If you care that much about the legal babble, I'm sure you'll take it.

(I've bought merc packs, and had my use out of them. I'm not going to reset.)

You'll be crying on the 14th when your stuff is taken away from you.

Forcing us to reset characters just so CCP will hold up their end of the bargain is ridiculous and I will be filing a complaint with both the BBB and sony, this is underhanded business tactics that CCP has a history of doing and I won't tolerate it.

'Additionally, we will be offering to all players that purchased the Mercenary Pack or Aurum Packs before January 22nd an optional full character reset with Mercenary Pack or Aurum reimbursement. If you choose an optional character reset, all character attributes, skills, skill points, and wallet will be reset to zero, but the Mercenary Pack(s) (including applicable Aurum) and/or Aurum pack(s) will be added back to the account for re-use within Uprising. Players will be given a limited period in which to choose the optional full character reset, and the dates for choosing this option will be announced at a later time. This will be the last reset of the Mercenary Pack and Aurum packs, and no further resets will be available.'

Are you 12 or something?
You plan to SUE ccp?..........,,hahahahaha good luck with that one boyo.
The majority of players are happy with the deal they got from the merc pack and numerous resets, you (and the others) are a very small % of the player base and majority wins. They won't take notice of the little people.
So you get your refund.........then in a few months you want more free aurum and demand another refund. Get a job and get out your parents basement and then you won't be so tight assed with your money, you'll be able to buy numerous merc packs.