DUST Search - Im already seeking legal action against CCP

EternalRMG wrote:

Yelhsa Jin-Mao wrote:

Marston VC wrote:

Yelhsa Jin-Mao wrote:

I've sent a complaint to the Office of Fair Trading (UK equivalent of America's national consumer rights government body) regarding the removal of in-game content (vehicle BPO) that I have purchased from Sony, which is now being removed by a third party who was not party to the purchase agreement, and who is infringing on my consumer rights. I have made a complaint under the following circumstances, failure to comply with Sales of Goods Act 1979, as well as a complaint regarding underhand business tactics and poor customer service.

I would also like you all to note a little extract taken from moneysavingexpert.com

Understanding the law
If you've got a dispute going on, it's important not just to know your rights, but to understand how and why they work.

Every time you buy something, be it a mobile phone from a mate or a week in Cuba from a travel agent, you make a contract with the seller.
What does this contract really mean?

Both you and the other party agree to terms and conditions. The seller has agreed to provide your 'statutory rights'.

*Note the phrase the seller has agreed to provide your statutory rights, not a third party developer, producer, manufacturer, burger van owner or car salesman.

I encourage everyone to exercise their consumer rights and seek legal advice against CCP, and do not be afraid to take action If you get the go-ahead From your legal advisor or consumer rights group, as I certainly will be.

Part of the agreement you make when purchasing stuff from CCP says that CCP has rights to change and reimburse you, the consumer, with any item(s) of (what they deem as) equivalent value. Your getting reimbursed anyway, so I don't see the problem here......

Part of my rights as a consumer is to request a refund of equal measure if I am not satisfied with the terms offered when one party to the purchase agreement decides to change it. As a consumer I am legally entitled to request a CASH refund of equal value If CCP decides that it does not want to honor the original agreement. I suguest you educate yourself a little more on consumer rights, and stop banging your head against EULAs.

Wow man you are going to be
5 dollars richer
wow man

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Yelhsa Jin-Mao GunFall Mobilization Covert Intervention 97	Posted - 2013.11.21 02:46:00 - [1] - Quote I've sent a complaint to the Office of Fair Trading (UK equivalent of America's national consumer rights government body) regarding the removal of in-game content (vehicle BPO) that I have purchased from Sony, which is now being removed by a third party who was not party to the purchase agreement, and who is infringing on my consumer rights. I have made a complaint under the following circumstances, failure to comply with Sales of Goods Act 1979, as well as a complaint regarding underhand business tactics and poor customer service. I would also like you all to note a little extract taken from moneysavingexpert.com Understanding the law If you've got a dispute going on, it's important not just to know your rights, but to understand how and why they work. Every time you buy something, be it a mobile phone from a mate or a week in Cuba from a travel agent, you make a contract with the seller. What does this contract really mean? Both you and the other party agree to terms and conditions. The seller has agreed to provide your 'statutory rights'. *Note the phrase the seller has agreed to provide your statutory rights, not a third party developer, producer, manufacturer, burger van owner or car salesman. I encourage everyone to exercise their consumer rights and seek legal advice against CCP, and do not be afraid to take action If you get the go-ahead From your legal advisor or consumer rights group, as I certainly will be. I can has ISK
Oxskull Duncarino Shadow Company HQ 238	Posted - 2013.11.21 02:49:00 - [2] - Quote Lol brilliant, I can now go to sleep knowing I've more cop on than one more person in the world. Edit: My hat is off to you if you try this, as long as you don't qq on the forums, and let us know how you get on.
Khemlar Maktaar Robbing The Hood Public Disorder. 18	Posted - 2013.11.21 02:50:00 - [3] - Quote When you bought it you signed an agreement that no refunds would be givin read the terms of the sale u ******* dope
Roger Cordill The Unholy Legion Of DarkStar DARKSTAR ARMY 9	Posted - 2013.11.21 02:51:00 - [4] - Quote Message from Godin What in the actual **** are you talking about? The BPO LAV's are not being removed......
Paran Tadec Imperfect Bastards 1674	Posted - 2013.11.21 02:52:00 - [5] - Quote Can you not read? They are only removing militia equipment bpos.... Bittervet Proficiency V thanks logibro!
N1ck Comeau Ahrendee Mercenaries EoN. 1556	Posted - 2013.11.21 02:53:00 - [6] - Quote It's their game, there refunding you, i seriously don't see the problem here. Why can't everyone just be chill with this, and realize it's for the betterment of the game Dedicated heavy, tanker, and pilot. You could say i like heavy things.
Yelhsa Jin-Mao GunFall Mobilization Covert Intervention 97	Posted - 2013.11.21 02:55:00 - [7] - Quote Khemlar Maktaar wrote: When you bought it you signed an agreement that no refunds would be givin read the terms of the sale u ******* dope The purchase agreement was with Sony and not CCP, therefore If Sony were to be the ones removing my BPOs then it would be a different matter, but seeing as its not, and CCP are the ones interfering with something that they were not party to, I am well within my rights as a consumer to lodge a complaint and seek legal advice. I can has ISK
Roger Cordill The Unholy Legion Of DarkStar DARKSTAR ARMY 9	Posted - 2013.11.21 02:55:00 - [8] - Quote Paran Tadec wrote: Can you not read? They are only removing militia equipment bpos.... Message from Godin: MLT module BPO's, and only the ones that won't exist after the update.
Disturbingly Bored The Strontium Asylum 1192	Posted - 2013.11.21 02:56:00 - [9] - Quote Yeah... so... say you win your case and CCP backs down. Say they even email you and say, "You know what? You have a point. We're going to let you, and you alone, keep the BPO that we'd be refunding to everyone else." Well, congratulations. Because you will be in the possession of a BPO module THAT DOES ABSOLUTELY NOTHING. They're only removing the BPOs for modules classes that are being removed from the game, folks. Your whining is for nothing whatsoever. And they're paying you back a pretty penny in AUR for it. Also, ready yer damn EULA. ¶Gêƒ__ Gò« Gû¿GûêGûêGûêGòáGëíGëíGëíGû¬ « GÇó GÇó GÇó GÇó GÇó GÇó GÇó GåÆFAT GATGåÉ pÇûGûôGûæGûæGûæGûæGûæGûæGûæGûæGûæpÇùForum Warrior LV 1 (NEXT: 100/1000XP) ¯Gò¦pÇôpÇù
Jakar Umbra Militaires-Sans-Frontieres 362	Posted - 2013.11.21 02:56:00 - [10] - Quote I love how people are complaining about the removal of four militia vehicle module blueprints. I'm beginning to think that some of the people on these forums don't know how to read without being blinded by some strange all consuming rage at nothing. By the way, for these particular items you bought the Aurum from Sony and then used the Aurum as credits for these items so... good luck Author of Umbra's Short Stories. Last story posted 11/20/2013.

Our Deepest Regret The Unholy Legion Of DarkStar DARKSTAR ARMY 315	Posted - 2013.11.21 02:56:00 - [11] - Quote It won't work. Their licensing agreement is pretty tightly worded. link PROPRIETARY RIGHTS A. Ownership of Software, System and Game 10.As between you and CCP, CCP is the sole and exclusive owner of the Software, System, Game and Game Content (as defined below). The Software, System, Game and all Game Content are protected by law governing copyrights, trademarks and other proprietary rights. CCP reserves all rights not expressly stated herein. The Game is comprised of, without limitation, software code, programs, routines, subroutines, objects, files, data, characters (and items, currency, objects and attributes comprising or associated with a character or an Account), graphics, sound effects, music, animation, video, text, content, layout, design and other information downloaded from and accessible through the System (collectively, the "Game Content"). CCP, its affiliates, licensors and/or suppliers retain all of their right, title and interest (including without limitation all intellectual property rights) in and to the Software, System, Game and all Game Content, and no rights thereto are transferred to you, except for the limited license granted above. Basically, even if you paid money to get in-game content, CCP is still the owner of that content, and grants you no rights.
ZeHealingHurts HurtingHeals Seituoda Taskforce Command Caldari State 481	Posted - 2013.11.21 02:57:00 - [12] - Quote Wow. Damn Imperials! Dust 514 belongs to the ARs!
Yelhsa Jin-Mao GunFall Mobilization Covert Intervention 97	Posted - 2013.11.21 02:57:00 - [13] - Quote Paran Tadec wrote: Can you not read? They are only removing militia equipment bpos.... Of which I have more than 30, that certainly tops my Blood Raider Saga and Ishukone Watch Saga, so my point still stands, and it's even more serious now. I can has ISK
Doc Noah Algintal Core Gallente Federation 868	Posted - 2013.11.21 02:58:00 - [14] - Quote Kinda sad you need a lawyer to read the EULA for you :(
Yelhsa Jin-Mao GunFall Mobilization Covert Intervention 97	Posted - 2013.11.21 03:00:00 - [15] - Quote I'm submitting another complaint as you read this comment right now, tell me what I can and can't do when consumer rights are involved. I can has ISK
Yelhsa Jin-Mao GunFall Mobilization Covert Intervention 97	Posted - 2013.11.21 03:04:00 - [16] - Quote Doc Noah wrote: Kinda sad you need a lawyer to read the EULA for you :( EULA does NOT exempt Sony, CCP, or any other company from UK and EU law, especially when said company advertises an item with a limited offer (aka BPOs) with a big promotional offer, only to then remove said items offered in the promotion less than 3 months later. THAT is an underhand business tactic, exploitation and more than worthy of a complaint to the office of fait trading and consumer rights groups. I can has ISK
Oxskull Duncarino Shadow Company HQ 238	Posted - 2013.11.21 03:04:00 - [17] - Quote Yelhsa Jin-Mao wrote: I'm submitting another complaint as you read this comment right now, tell me what I can and can't do when consumer rights are involved. Haha, to be there and see your face when they tell you the story, pat you on the back and show ya the door.
Marston VC SVER True Blood Public Disorder. 1252	Posted - 2013.11.21 03:04:00 - [18] - Quote Yelhsa Jin-Mao wrote: I've sent a complaint to the Office of Fair Trading (UK equivalent of America's national consumer rights government body) regarding the removal of in-game content (vehicle BPO) that I have purchased from Sony, which is now being removed by a third party who was not party to the purchase agreement, and who is infringing on my consumer rights. I have made a complaint under the following circumstances, failure to comply with Sales of Goods Act 1979, as well as a complaint regarding underhand business tactics and poor customer service. I would also like you all to note a little extract taken from moneysavingexpert.com Understanding the law If you've got a dispute going on, it's important not just to know your rights, but to understand how and why they work. Every time you buy something, be it a mobile phone from a mate or a week in Cuba from a travel agent, you make a contract with the seller. What does this contract really mean? Both you and the other party agree to terms and conditions. The seller has agreed to provide your 'statutory rights'. *Note the phrase the seller has agreed to provide your statutory rights, not a third party developer, producer, manufacturer, burger van owner or car salesman. I encourage everyone to exercise their consumer rights and seek legal advice against CCP, and do not be afraid to take action If you get the go-ahead From your legal advisor or consumer rights group, as I certainly will be. Part of the agreement you make when purchasing stuff from CCP says that CCP has rights to change and reimburse you, the consumer, with any item(s) of (what they deem as) equivalent value. Your getting reimbursed anyway, so I don't see the problem here...... Marston VC, STB director
Disturbingly Bored The Strontium Asylum 1193	Posted - 2013.11.21 03:06:00 - [19] - Quote Yelhsa Jin-Mao wrote: EULA does NOT exempt Sony, CCP, or any other company from UK and EU law, especially when said company advertises an item with a limited offer (aka BPOs) with a big promotional offer, only to then remove said items offered in the promotion less than 3 months later. ... except the BPOs in question were not, and never have been, part of a promotional offer. All BPOs that were part of a promotional offer are still in the game. So what leg are you standing on? ¶Gêƒ__ Gò« Gû¿GûêGûêGûêGòáGëíGëíGëíGû¬ « GÇó GÇó GÇó GÇó GÇó GÇó GÇó GåÆFAT GATGåÉ pÇûGûôGûæGûæGûæGûæGûæGûæGûæGûæGûæpÇùForum Warrior LV 1 (NEXT: 100/1000XP) ¯Gò¦pÇôpÇù
trooper7041 Forsaken Immortals Top Men. 20	Posted - 2013.11.21 03:07:00 - [20] - Quote Have fun paying legal fees for some cheap BPO. Even if you win, did you really? Sounds like you've just took whining to a whole new level.

Jakar Umbra Militaires-Sans-Frontieres 365	Posted - 2013.11.21 03:08:00 - [21] - Quote Four militia BPO's that if you got to keep would be worthless and if you got refunded would be worth what... a few cents, maybe a couple dollars? What are you gonna do, buy a Coke? Author of Umbra's Short Stories. Last story posted 11/20/2013.
Roger Cordill The Unholy Legion Of DarkStar DARKSTAR ARMY 10	Posted - 2013.11.21 03:09:00 - [22] - Quote Yelhsa Jin-Mao wrote: Paran Tadec wrote: Can you not read? They are only removing militia equipment bpos.... Of which I have more than 30, that certainly tops my Blood Raider Saga and Ishukone Watch Saga, so my point still stands, and it's even more serious now. .... then how about petition for those modules back once they bring them back, and no refund, or just keep them ingame, but not allow us to use them or something, instead of saying, "** you, I'm taking you to Court about something you can't control!"? ***** moron.......
EternalRMG KNIGHTZ OF THE ROUND 612	Posted - 2013.11.21 03:09:00 - [23] - Quote Marston VC wrote: Yelhsa Jin-Mao wrote: I've sent a complaint to the Office of Fair Trading (UK equivalent of America's national consumer rights government body) regarding the removal of in-game content (vehicle BPO) that I have purchased from Sony, which is now being removed by a third party who was not party to the purchase agreement, and who is infringing on my consumer rights. I have made a complaint under the following circumstances, failure to comply with Sales of Goods Act 1979, as well as a complaint regarding underhand business tactics and poor customer service. I would also like you all to note a little extract taken from moneysavingexpert.com Understanding the law If you've got a dispute going on, it's important not just to know your rights, but to understand how and why they work. Every time you buy something, be it a mobile phone from a mate or a week in Cuba from a travel agent, you make a contract with the seller. What does this contract really mean? Both you and the other party agree to terms and conditions. The seller has agreed to provide your 'statutory rights'. Note the phrase the seller has agreed to provide your statutory rights, not a third party developer, producer, manufacturer, burger van owner or car salesman. I encourage everyone to exercise their consumer rights and seek legal advice against CCP, and do not be afraid to take action If you get the go-ahead From your legal advisor or consumer rights group, as I certainly will be. Part of the agreement you make when purchasing stuff from CCP says that CCP has rights to change and reimburse you, the consumer, with any item(s) of (what they deem as) equivalent value. Your getting reimbursed anyway, so I don't see the problem here...... Let it he a stupie guy who wants to sue a big company who has way better lawyer that he could ever think of getting only cause he hasnt got a bpo that is getting refunded anyways and wasnt part of any promotion "Fight Togheter; Win Together"* Duster Since: July 2012 Best DropShip Pilot; Soon To be best Jet Fighter Pilot
Yelhsa Jin-Mao GunFall Mobilization Covert Intervention 97	Posted - 2013.11.21 03:10:00 - [24] - Quote Marston VC wrote: Yelhsa Jin-Mao wrote: I've sent a complaint to the Office of Fair Trading (UK equivalent of America's national consumer rights government body) regarding the removal of in-game content (vehicle BPO) that I have purchased from Sony, which is now being removed by a third party who was not party to the purchase agreement, and who is infringing on my consumer rights. I have made a complaint under the following circumstances, failure to comply with Sales of Goods Act 1979, as well as a complaint regarding underhand business tactics and poor customer service. I would also like you all to note a little extract taken from moneysavingexpert.com Understanding the law If you've got a dispute going on, it's important not just to know your rights, but to understand how and why they work. Every time you buy something, be it a mobile phone from a mate or a week in Cuba from a travel agent, you make a contract with the seller. What does this contract really mean? Both you and the other party agree to terms and conditions. The seller has agreed to provide your 'statutory rights'. *Note the phrase the seller has agreed to provide your statutory rights, not a third party developer, producer, manufacturer, burger van owner or car salesman. I encourage everyone to exercise their consumer rights and seek legal advice against CCP, and do not be afraid to take action If you get the go-ahead From your legal advisor or consumer rights group, as I certainly will be. Part of the agreement you make when purchasing stuff from CCP says that CCP has rights to change and reimburse you, the consumer, with any item(s) of (what they deem as) equivalent value. Your getting reimbursed anyway, so I don't see the problem here...... Part of my rights as a consumer is to request a refund of equal measure if I am not satisfied with the terms offered when one party to the purchase agreement decides to change it. As a consumer I am legally entitled to request a CASH refund of equal value If CCP decides that it does not want to honor the original agreement. I suguest you educate yourself a little more on consumer rights, and stop banging your head against EULAs. I can has ISK
EternalRMG KNIGHTZ OF THE ROUND 612	Posted - 2013.11.21 03:12:00 - [25] - Quote Yelhsa Jin-Mao wrote: Marston VC wrote: Yelhsa Jin-Mao wrote: I've sent a complaint to the Office of Fair Trading (UK equivalent of America's national consumer rights government body) regarding the removal of in-game content (vehicle BPO) that I have purchased from Sony, which is now being removed by a third party who was not party to the purchase agreement, and who is infringing on my consumer rights. I have made a complaint under the following circumstances, failure to comply with Sales of Goods Act 1979, as well as a complaint regarding underhand business tactics and poor customer service. I would also like you all to note a little extract taken from moneysavingexpert.com Understanding the law If you've got a dispute going on, it's important not just to know your rights, but to understand how and why they work. Every time you buy something, be it a mobile phone from a mate or a week in Cuba from a travel agent, you make a contract with the seller. What does this contract really mean? Both you and the other party agree to terms and conditions. The seller has agreed to provide your 'statutory rights'. Note the phrase the seller has agreed to provide your statutory rights, not a third party developer, producer, manufacturer, burger van owner or car salesman. I encourage everyone to exercise their consumer rights and seek legal advice against CCP, and do not be afraid to take action If you get the go-ahead From your legal advisor or consumer rights group, as I certainly will be. Part of the agreement you make when purchasing stuff from CCP says that CCP has rights to change and reimburse you, the consumer, with any item(s) of (what they deem as) equivalent value. Your getting reimbursed anyway, so I don't see the problem here...... Part of my rights as a consumer is to request a refund of equal measure if I am not satisfied with the terms offered when one party to the purchase agreement decides to change it. As a consumer I am legally entitled to request a CASH refund of equal value If CCP decides that it does not want to honor the original agreement. I suguest you educate yourself a little more on consumer rights, and stop banging your head against EULAs. Wow man you are going to be 5 dollars richer wow man "Fight Togheter; Win Together"* Duster Since: July 2012 Best DropShip Pilot; Soon To be best Jet Fighter Pilot
Yelhsa Jin-Mao GunFall Mobilization Covert Intervention 97	Posted - 2013.11.21 03:13:00 - [26] - Quote EternalRMG wrote: Marston VC wrote: Yelhsa Jin-Mao wrote: I've sent a complaint to the Office of Fair Trading (UK equivalent of America's national consumer rights government body) regarding the removal of in-game content (vehicle BPO) that I have purchased from Sony, which is now being removed by a third party who was not party to the purchase agreement, and who is infringing on my consumer rights. I have made a complaint under the following circumstances, failure to comply with Sales of Goods Act 1979, as well as a complaint regarding underhand business tactics and poor customer service. I would also like you all to note a little extract taken from moneysavingexpert.com Understanding the law If you've got a dispute going on, it's important not just to know your rights, but to understand how and why they work. Every time you buy something, be it a mobile phone from a mate or a week in Cuba from a travel agent, you make a contract with the seller. What does this contract really mean? Both you and the other party agree to terms and conditions. The seller has agreed to provide your 'statutory rights'. *Note the phrase the seller has agreed to provide your statutory rights, not a third party developer, producer, manufacturer, burger van owner or car salesman. I encourage everyone to exercise their consumer rights and seek legal advice against CCP, and do not be afraid to take action If you get the go-ahead From your legal advisor or consumer rights group, as I certainly will be. Part of the agreement you make when purchasing stuff from CCP says that CCP has rights to change and reimburse you, the consumer, with any item(s) of (what they deem as) equivalent value. Your getting reimbursed anyway, so I don't see the problem here...... Let it he a stupie guy who wants to sue a big company who has way better lawyer that he could ever think of getting only cause he hasnt got a bpo that is getting refunded anyways and wasnt part of any promotion I don't need to pay for an expensive lawyer, as I'm a UK and EU citizen. You see thacts the great tthing about not being an American, it's that my government actually protects my rights and the Office of Fair Trading can fight my claim for me for free, because after all, the British Government works for the people. I can has ISK
Jakar Umbra Militaires-Sans-Frontieres 365	Posted - 2013.11.21 03:13:00 - [27] - Quote EternalRMG wrote: Yelhsa Jin-Mao wrote: Marston VC wrote: Yelhsa Jin-Mao wrote: I've sent a complaint to the Office of Fair Trading (UK equivalent of America's national consumer rights government body) regarding the removal of in-game content (vehicle BPO) that I have purchased from Sony, which is now being removed by a third party who was not party to the purchase agreement, and who is infringing on my consumer rights. I have made a complaint under the following circumstances, failure to comply with Sales of Goods Act 1979, as well as a complaint regarding underhand business tactics and poor customer service. I would also like you all to note a little extract taken from moneysavingexpert.com Understanding the law If you've got a dispute going on, it's important not just to know your rights, but to understand how and why they work. Every time you buy something, be it a mobile phone from a mate or a week in Cuba from a travel agent, you make a contract with the seller. What does this contract really mean? Both you and the other party agree to terms and conditions. The seller has agreed to provide your 'statutory rights'. *Note the phrase the seller has agreed to provide your statutory rights, not a third party developer, producer, manufacturer, burger van owner or car salesman. I encourage everyone to exercise their consumer rights and seek legal advice against CCP, and do not be afraid to take action If you get the go-ahead From your legal advisor or consumer rights group, as I certainly will be. Part of the agreement you make when purchasing stuff from CCP says that CCP has rights to change and reimburse you, the consumer, with any item(s) of (what they deem as) equivalent value. Your getting reimbursed anyway, so I don't see the problem here...... Part of my rights as a consumer is to request a refund of equal measure if I am not satisfied with the terms offered when one party to the purchase agreement decides to change it. As a consumer I am legally entitled to request a CASH refund of equal value If CCP decides that it does not want to honor the original agreement. I suguest you educate yourself a little more on consumer rights, and stop banging your head against EULAs. Wow man you are going to be 5 dollars richer wow man I was wrong then. He can buy more than one Coke. Author of Umbra's Short Stories. Last story posted 11/20/2013.
Smots Ju-Kyu The Sound Of Freedom Renegade Alliance 47	Posted - 2013.11.21 03:14:00 - [28] - Quote OP you are an idiot. Go back to this Thread and read very carefully. They list all the modules/turrets/vehicles and nowhere on that list are LAV BPO's that you are crying about. Whoever gets your complaint is gonna **** their pants laughing at you. The Sound of Freedom Always looking for quality mercenaries
Yelhsa Jin-Mao GunFall Mobilization Covert Intervention 97	Posted - 2013.11.21 03:17:00 - [29] - Quote Smots Ju-Kyu wrote: OP you are an idiot. Go back to this Thread and read very carefully. They list all the modules/turrets/vehicles and nowhere on that list are LAV BPO's that you are crying about. Whoever gets your complaint is gonna **** their pants laughing at you. LAV BPOs, Vehicle Module BPOs, it makes no difference, I am exercising my legal rights as a consumer against a company that wishes to infringe upon them, by not honoring the original purchase agreement and not offering a CASH refund of equal value, of which I am legally entitled to. I can has ISK
Rowdy Railgunner Kang Lo Directorate Gallente Federation 170	Posted - 2013.11.21 03:17:00 - [30] - Quote Disturbingly Bored wrote: ... except the BPOs in question were not, and never have been, part of a promotional offer. All BPOs that were part of a promotional offer are still in the game. So what leg are you standing on? This post here where CCP is telling you to "HURRY UP AND BUY" https://forums.dust514.com/default.aspx?g=posts&m=1420895#post1420895 The fact that they made a dev post encouraging you to buy items that not a couple of months later they were going to remove. It is misleading to the customer and basically a swindle perpetrated by CCP to create a massive influx of money that had people known then that this would happen would probably not have made a purchase of AUR to buy said items. BAD BUSINESS CCP! I hope his suit has a leg and actually goes somewhere.



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