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Marston VC
SVER True Blood Public Disorder.
1252
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Posted - 2013.11.21 03:04:00 -
[1] - Quote
Yelhsa Jin-Mao wrote:I've sent a complaint to the Office of Fair Trading (UK equivalent of America's national consumer rights government body) regarding the removal of in-game content (vehicle BPO) that I have purchased from Sony, which is now being removed by a third party who was not party to the purchase agreement, and who is infringing on my consumer rights. I have made a complaint under the following circumstances, failure to comply with Sales of Goods Act 1979, as well as a complaint regarding underhand business tactics and poor customer service.
I would also like you all to note a little extract taken from moneysavingexpert.com
Understanding the law If you've got a dispute going on, it's important not just to know your rights, but to understand how and why they work.
Every time you buy something, be it a mobile phone from a mate or a week in Cuba from a travel agent, you make a contract with the seller. What does this contract really mean?
Both you and the other party agree to terms and conditions. The seller has agreed to provide your 'statutory rights'.
*Note the phrase the seller has agreed to provide your statutory rights, not a third party developer, producer, manufacturer, burger van owner or car salesman.
I encourage everyone to exercise their consumer rights and seek legal advice against CCP, and do not be afraid to take action If you get the go-ahead From your legal advisor or consumer rights group, as I certainly will be.
Part of the agreement you make when purchasing stuff from CCP says that CCP has rights to change and reimburse you, the consumer, with any item(s) of (what they deem as) equivalent value. Your getting reimbursed anyway, so I don't see the problem here......
Marston VC, STB director
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Marston VC
SVER True Blood Public Disorder.
1259
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Posted - 2013.11.21 04:57:00 -
[2] - Quote
Yelhsa Jin-Mao wrote:Marston VC wrote:Yelhsa Jin-Mao wrote:I've sent a complaint to the Office of Fair Trading (UK equivalent of America's national consumer rights government body) regarding the removal of in-game content (vehicle BPO) that I have purchased from Sony, which is now being removed by a third party who was not party to the purchase agreement, and who is infringing on my consumer rights. I have made a complaint under the following circumstances, failure to comply with Sales of Goods Act 1979, as well as a complaint regarding underhand business tactics and poor customer service.
I would also like you all to note a little extract taken from moneysavingexpert.com
Understanding the law If you've got a dispute going on, it's important not just to know your rights, but to understand how and why they work.
Every time you buy something, be it a mobile phone from a mate or a week in Cuba from a travel agent, you make a contract with the seller. What does this contract really mean?
Both you and the other party agree to terms and conditions. The seller has agreed to provide your 'statutory rights'.
*Note the phrase the seller has agreed to provide your statutory rights, not a third party developer, producer, manufacturer, burger van owner or car salesman.
I encourage everyone to exercise their consumer rights and seek legal advice against CCP, and do not be afraid to take action If you get the go-ahead From your legal advisor or consumer rights group, as I certainly will be. Part of the agreement you make when purchasing stuff from CCP says that CCP has rights to change and reimburse you, the consumer, with any item(s) of (what they deem as) equivalent value. Your getting reimbursed anyway, so I don't see the problem here...... Part of my rights as a consumer is to request a refund of equal measure if I am not satisfied with the terms offered when one party to the purchase agreement decides to change it. As a consumer I am legally entitled to request a CASH refund of equal value If CCP decides that it does not want to honor the original agreement. I suguest you educate yourself a little more on consumer rights, and stop banging your head against EULAs.
your just being a whistle blower dude. You could have done all this without posting something like this on public forums trying to stir up the pot. Do whatever you want man, next time don't by 30 copies of a militia item........
Marston VC, STB director
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