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Zekain K
Expert Intervention Caldari State
514
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Posted - 2013.11.21 03:17:00 -
[31] - Quote
Yea... you won't win. |
trooper7041
Forsaken Immortals Top Men.
22
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Posted - 2013.11.21 03:19:00 -
[32] - Quote
Yelhsa Jin-Mao wrote:EternalRMG wrote:Marston VC wrote:Yelhsa Jin-Mao wrote:I've sent a complaint to the Office of Fair Trading (UK equivalent of America's national consumer rights government body) regarding the removal of in-game content (vehicle BPO) that I have purchased from Sony, which is now being removed by a third party who was not party to the purchase agreement, and who is infringing on my consumer rights. I have made a complaint under the following circumstances, failure to comply with Sales of Goods Act 1979, as well as a complaint regarding underhand business tactics and poor customer service.
I would also like you all to note a little extract taken from moneysavingexpert.com
Understanding the law If you've got a dispute going on, it's important not just to know your rights, but to understand how and why they work.
Every time you buy something, be it a mobile phone from a mate or a week in Cuba from a travel agent, you make a contract with the seller. What does this contract really mean?
Both you and the other party agree to terms and conditions. The seller has agreed to provide your 'statutory rights'.
*Note the phrase the seller has agreed to provide your statutory rights, not a third party developer, producer, manufacturer, burger van owner or car salesman.
I encourage everyone to exercise their consumer rights and seek legal advice against CCP, and do not be afraid to take action If you get the go-ahead From your legal advisor or consumer rights group, as I certainly will be. Part of the agreement you make when purchasing stuff from CCP says that CCP has rights to change and reimburse you, the consumer, with any item(s) of (what they deem as) equivalent value. Your getting reimbursed anyway, so I don't see the problem here...... Let it he a stupie guy who wants to sue a big company who has way better lawyer that he could ever think of getting only cause he hasnt got a bpo that is getting refunded anyways and wasnt part of any promotion I don't need to pay for an expensive lawyer, as I'm a UK and EU citizen. You see thacts the great tthing about not being an American, it's that my government actually protects my rights and the Office of Fair Trading can fight my claim for me for free, because after all, the British Government works for the people.
Please be sure to follow up on this thread and tell us all about how the entire British Government helped you win your $5. If CCP still says no, are they going to declare war for you as well?
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Meeko Fent
Commando Perkone Caldari State
1626
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Posted - 2013.11.21 03:19:00 -
[33] - Quote
*Doesnt read EULA* *Upset CCP took something away* *FILES LEGAL ACTION OVER A VIDEO GAME*
Yeah, the EULA is there for a reason. Like this.
For the State! For Caldari FW join Caldari Hierarchy
Replication Warrior
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Sigberct Amni
Goonfeet Top Men.
205
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Posted - 2013.11.21 03:21:00 -
[34] - Quote
ITT: a whole lot of big city lawyers. |
Jakar Umbra
Militaires-Sans-Frontieres
366
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Posted - 2013.11.21 03:24:00 -
[35] - Quote
Rowdy Railgunner wrote:Disturbingly Bored wrote:
... except the BPOs in question were not, and never have been, part of a promotional offer. All BPOs that were part of a promotional offer are still in the game.
So what leg are you standing on?
This post here where CCP is telling you to "HURRY UP AND BUY" https://forums.dust514.com/default.aspx?g=posts&m=1420895#post1420895The fact that they made a dev post encouraging you to buy items that not a couple of months later they were going to remove. It is misleading to the customer and basically a swindle perpetrated by CCP to create a massive influx of money that had people known then that this would happen would probably not have made a purchase of AUR to buy said items. BAD BUSINESS CCP! I hope his suit has a leg and actually goes somewhere. Would you buy a new fridge simply because you saw a Whirlpool ad, even though it would add absolutely nothing to your life? Probably not. It was your decision to buy, not CCP's. That's like saying it's the stove's fault you stuck your hand in the fire.
Author of Umbra's Short Stories. Last story posted 11/20/2013.
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Canari Elphus
Ancient Exiles. Renegade Alliance
1039
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Posted - 2013.11.21 03:24:00 -
[36] - Quote
I smell an epic troll by CCP coming. Something along the lines of a reset.
Proud Sponsor of the United Lamp Post Defense Fund. "Protecting Our Skies For A Better Tomorrow"
¯¯¯¦¬¯`GÇó.__Gÿ+
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Maken Tosch
DUST University Ivy League
5205
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Posted - 2013.11.21 03:25:00 -
[37] - Quote
This is not really necessary. I just don't see CCP ever going further with the BPOs. Not with this PR.
CCP, thank you for hotfixing the knives. But please make sure they're at their full potential in 1.7.
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EternalRMG
KNIGHTZ OF THE ROUND
612
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Posted - 2013.11.21 03:25:00 -
[38] - Quote
*grabs popcorn*
"Fight Togheter; Win Together"
Duster Since: July 2012
Best DropShip Pilot; Soon To be best Jet Fighter Pilot
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Smots Ju-Kyu
The Sound Of Freedom Renegade Alliance
48
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Posted - 2013.11.21 03:25:00 -
[39] - Quote
Yelhsa Jin-Mao wrote:Smots Ju-Kyu wrote:OP you are an idiot. Go back to this Thread and read very carefully. They list all the modules/turrets/vehicles and nowhere on that list are LAV BPO's that you are crying about. Whoever gets your complaint is gonna **** their pants laughing at you. LAV BPOs, Vehicle Module BPOs, it makes no difference, I am exercising my legal rights as a consumer against a company that wishes to infringe upon them, by not honoring the original purchase agreement and not offering a CASH refund of equal value, of which I am legally entitled to.
Guess what dumbass, you used AUR not real money to get those BPO's. You bought AUR with you real money, so your purchase agreement was for the AUR that you bought, not the BPO's. CCP is refunding the AUR for the BPO's they are removing so you are still getting what you paid your real money for. So you have no real case against them, but feel free to waste you governments time and money by turning in your complaint.
The Sound of Freedom
Always looking for quality mercenaries
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Xocoyol Zaraoul
Superior Genetics
1495
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Posted - 2013.11.21 03:26:00 -
[40] - Quote
I don't see this ending particularly well for you.
At least where I am, one can walk into a lawyers office and receive a free consultation, I suggest you do the same and see exactly how "solid" your ground is, or lack thereof.
Closed Beta Vet
Reading the forums detracts from overall enjoyment of the game
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Rowdy Railgunner
Kang Lo Directorate Gallente Federation
174
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Posted - 2013.11.21 03:29:00 -
[41] - Quote
Smots Ju-Kyu wrote:Yelhsa Jin-Mao wrote:Smots Ju-Kyu wrote:OP you are an idiot. Go back to this Thread and read very carefully. They list all the modules/turrets/vehicles and nowhere on that list are LAV BPO's that you are crying about. Whoever gets your complaint is gonna **** their pants laughing at you. LAV BPOs, Vehicle Module BPOs, it makes no difference, I am exercising my legal rights as a consumer against a company that wishes to infringe upon them, by not honoring the original purchase agreement and not offering a CASH refund of equal value, of which I am legally entitled to. Guess what dumbass, you used AUR not real money to get those BPO's. You bought AUR with you real money, so your purchase agreement was for the AUR that you bought, not the BPO's. CCP is refunding the AUR for the BPO's they are removing so you are still getting what you paid your real money for. So you have no real case against them, but feel free to waste you governments time and money by turning in your complaint. Except the fact that people bought AUR to buy the BPOs because CCP made a post telling you that they were removing them from the ingame market and encouraged you to do it quick before they are gone from said market. Only to remove them after the fact which brings shady and misleading business practices into effect and this is not good for future outlook on AUR purchases. |
Yelhsa Jin-Mao
GunFall Mobilization Covert Intervention
99
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Posted - 2013.11.21 03:30:00 -
[42] - Quote
Disturbingly Bored wrote:Yelhsa Jin-Mao wrote:EULA does NOT exempt Sony, CCP, or any other company from UK and EU law, especially when said company advertises an item with a limited offer (aka BPOs) with a big promotional offer, only to then remove said items offered in the promotion less than 3 months later. ... except the BPOs in question were not, and never have been, part of a promotional offer. All BPOs that were part of a promotional offer are still in the game. So what leg are you standing on?
Around September/October 5th or whenever it was eexactly, CCP put out a promotion of the marketplace homecreen encouraging people to spend AUR, which has real world value, to buy BPOs before they were removed From the market. Now these militia vehicle module BPOs, of whcih I bought near on 6 where bought with AUR, as the promotion clearly stated that they would be removed after said date. Now there was no mention that these BPOs would then go on to be removed entirely less than 3 months later, and believe me if there had been I wouldn't have purchased an aurumn pack to buy my militia BPOs in the first place. That is why Ive submitted a complaint, and that is why more people should do too. CCP is using misleading promotional campaigns, which have deceived me into spending money to buys something that they intended to later remove and that is a breach of the Sales of Goods Act and my consumer rights.
I can has ISK
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Shinobi MumyoSakanagare ZaShigurui
Kinsho Swords Caldari State
108
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Posted - 2013.11.21 03:33:00 -
[43] - Quote
Best thing to do to avoid any of this is just to NOT spend ANY money . That way you won't have to even think of legal action .
I think I will take my own advice and see how it works for me .
DIE ALREADY 1.7 DIE !!!!!!
" BANE " of ALL vehicle users , Crush , Kill and Destroy ALL vehicles !!!!!
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Yelhsa Jin-Mao
GunFall Mobilization Covert Intervention
102
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Posted - 2013.11.21 03:38:00 -
[44] - Quote
Jakar Umbra wrote:Rowdy Railgunner wrote:Disturbingly Bored wrote:
... except the BPOs in question were not, and never have been, part of a promotional offer. All BPOs that were part of a promotional offer are still in the game.
So what leg are you standing on?
This post here where CCP is telling you to "HURRY UP AND BUY" https://forums.dust514.com/default.aspx?g=posts&m=1420895#post1420895The fact that they made a dev post encouraging you to buy items that not a couple of months later they were going to remove. It is misleading to the customer and basically a swindle perpetrated by CCP to create a massive influx of money that had people known then that this would happen would probably not have made a purchase of AUR to buy said items. BAD BUSINESS CCP! I hope his suit has a leg and actually goes somewhere. Would you buy a new fridge simply because you saw a Whirlpool ad, even though it would add absolutely nothing to your life? Probably not. It was your decision to buy, not CCP's. That's like saying it's the stove's fault you stuck your hand in the fire.
Being a victim of false advertisement doesn't make you an idiot, it just makes the corporation and idiot for trying to pull the wool over your eyes, fleece you for your money and exploit you as a consumer and expect to get away with it without facing any repercussions.
I can has ISK
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trooper7041
Forsaken Immortals Top Men.
23
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Posted - 2013.11.21 03:39:00 -
[45] - Quote
Xocoyol Zaraoul wrote:I don't see this ending particularly well for you.
At least where I am, one can walk into a lawyers office and receive a free consultation, I suggest you do the same and see exactly how "solid" your ground is, or lack thereof.
The lawyer: "I'm sorry sir, but we can't go any further with this case. If you purchased this yourself then MAYBE we have something. But seeing how you needed to use your mothers credit card, technically CCP/Sony doesn't owe you anything."
Yelhsa Jin-Mao: "SUE THE BRITISH GOVERNMENT!!!" |
Oswald Rehnquist
642
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Posted - 2013.11.21 03:40:00 -
[46] - Quote
Yelhsa Jin-Mao wrote: I don't need to pay for an expensive lawyer, as I'm a UK and EU citizen. You see thacts the great tthing about not being an American, it's that my government actually protects my rights and the Office of Fair Trading can fight my claim for me for free, because after all, the British Government works for the people.
I actually think you are being fictitious, and have alternative goals because the cost does not equal the effort. But since you decided to bring up countries....
All this says to me is that the EU/UK subsidize the frivolous and opportunistic. In fact back in the states we have laws which can turn around court costs directed at those who waste everyone's time. Like a case over a $5 dispute which is covered by a EULA to cost several thousands to the rest of society to process.
Below 28 dB
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Smots Ju-Kyu
The Sound Of Freedom Renegade Alliance
48
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Posted - 2013.11.21 03:40:00 -
[47] - Quote
You still have no case. It doesn't matter why you decided to buy the AUR. Your purchase agreement was for the AUR and you are getting that back. You are only gonna accomplish 2 things by turning in that complaint, make yourself look foolish and waste time that could have been better spent on a valid complaint
The Sound of Freedom
Always looking for quality mercenaries
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Yelhsa Jin-Mao
GunFall Mobilization Covert Intervention
102
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Posted - 2013.11.21 03:41:00 -
[48] - Quote
Rowdy Railgunner wrote:Disturbingly Bored wrote:
... except the BPOs in question were not, and never have been, part of a promotional offer. All BPOs that were part of a promotional offer are still in the game.
So what leg are you standing on?
This post here where CCP is telling you to "HURRY UP AND BUY" https://forums.dust514.com/default.aspx?g=posts&m=1420895#post1420895The fact that they made a dev post encouraging you to buy items that not a couple of months later they were going to remove. It is misleading to the customer and basically a swindle perpetrated by CCP to create a massive influx of money that had people known then that this would happen would probably not have made a purchase of AUR to buy said items. BAD BUSINESS CCP! I hope his suit has a leg and actually goes somewhere.
Thanks for sending me this post, I'm submitting a JPEG and link to the post in the morning, just one more bit of evidence of corporate malpractice on CCPs behalf.
I can has ISK
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Draxus Prime
BurgezzE.T.F Public Disorder.
1813
|
Posted - 2013.11.21 03:43:00 -
[49] - Quote
TOA my friend. You agreed deal with it
GǃSpilling floor cleaner only makes the floor cleaner" - Draxus Prime
The Master of the Nova Knifes
Closed Beta Vet
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Yelhsa Jin-Mao
GunFall Mobilization Covert Intervention
102
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Posted - 2013.11.21 03:45:00 -
[50] - Quote
Oswald Rehnquist wrote:Yelhsa Jin-Mao wrote: I don't need to pay for an expensive lawyer, as I'm a UK and EU citizen. You see thacts the great tthing about not being an American, it's that my government actually protects my rights and the Office of Fair Trading can fight my claim for me for free, because after all, the British Government works for the people.
I actually think you are being fictitious, and have alternative goals because the cost does not equal the effort. But since you decided to bring up countries.... All this says to me is that the EU/UK subsidize the frivolous and opportunistic. In fact back in the states we have laws which can turn around court costs directed at those who waste everyone time. Like a case over a $5 dispute which is covered by a EULA to cost several thousands to the rest of society for to process.
Value of complaint doesn't matter in the UK, the bigger issue here is of the corporate malpractice on CCPs part, of which I as a consumer have been a victim of, and will NOT let them get away with.
I can has ISK
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Draxus Prime
BurgezzE.T.F Public Disorder.
1813
|
Posted - 2013.11.21 03:45:00 -
[51] - Quote
Draxus Prime wrote:TOS my friend. You agreed deal with it
GǃSpilling floor cleaner only makes the floor cleaner" - Draxus Prime
The Master of the Nova Knifes
Closed Beta Vet
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trooper7041
Forsaken Immortals Top Men.
23
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Posted - 2013.11.21 03:45:00 -
[52] - Quote
Yelhsa Jin-Mao wrote:Disturbingly Bored wrote:Yelhsa Jin-Mao wrote:EULA does NOT exempt Sony, CCP, or any other company from UK and EU law, especially when said company advertises an item with a limited offer (aka BPOs) with a big promotional offer, only to then remove said items offered in the promotion less than 3 months later. ... except the BPOs in question were not, and never have been, part of a promotional offer. All BPOs that were part of a promotional offer are still in the game. So what leg are you standing on? Around September/October 5th or whenever it was eexactly, CCP put out a promotion of the marketplace homecreen encouraging people to spend AUR, which has real world value, to buy BPOs before they were removed From the market. Now these militia vehicle module BPOs, of whcih I bought near on 6 where bought with AUR, as the promotion clearly stated that they would be removed after said date. Now there was no mention that these BPOs would then go on to be removed entirely less than 3 months later, and believe me if there had been I wouldn't have purchased an aurumn pack to buy my militia BPOs in the first place. That is why Ive submitted a complaint, and that is why more people should do too. CCP is using misleading promotional campaigns, which have deceived me into spending money to buys something that they intended to later remove and that is a breach of the Sales of Goods Act and my consumer rights.
So you first buy AUR.
CCP says, "hey buy this BPO because it will be gone soon."
You buy the BPO and then proceed to use it to earn a pretty hefty sum of ISK.
CCP removes the BPO and gives you back you AUR.
Should you give back all the ISK you made while using the BPO?
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Yelhsa Jin-Mao
GunFall Mobilization Covert Intervention
102
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Posted - 2013.11.21 03:47:00 -
[53] - Quote
trooper7041 wrote:Xocoyol Zaraoul wrote:I don't see this ending particularly well for you.
At least where I am, one can walk into a lawyers office and receive a free consultation, I suggest you do the same and see exactly how "solid" your ground is, or lack thereof. The lawyer: "I'm sorry sir, but we can't go any further with this case. If you purchased this yourself then MAYBE we have something. But seeing how you needed to use your mothers credit card, technically CCP/Sony doesn't owe you anything." Yelhsa Jin-Mao: "SUE THE BRITISH GOVERNMENT!!!"
I purchased the pack with my own credit card with money from my account that I have earned from spending my time working, so you kind of fell flat on your face.
I can has ISK
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Seymor Krelborn
DUST University Ivy League
1300
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Posted - 2013.11.21 03:48:00 -
[54] - Quote
Khemlar Maktaar wrote:When you bought it you signed an agreement that no refunds would be givin read the terms of the sale u ******* dope right no refunds... they also didn't say anything about paying for something they take away....
they made a deal to give me something with no refund not to give me something they are going to take away without a refund...
what a handful of dopes we have here spouting EULA stuff they probably didn't read or understand....
they have no right to take our money for stuff they are taking out.
SAY NO TO BPO REMOVALS!!
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Kane Fyea
DUST University Ivy League
2238
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Posted - 2013.11.21 03:50:00 -
[55] - Quote
Good thing with real money refunds is that they then have to go through Sony. So good luck fighting Sony. Oh yea and make sure to post updates on this case. |
trooper7041
Forsaken Immortals Top Men.
23
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Posted - 2013.11.21 03:51:00 -
[56] - Quote
Yelhsa Jin-Mao wrote:trooper7041 wrote:Xocoyol Zaraoul wrote:I don't see this ending particularly well for you.
At least where I am, one can walk into a lawyers office and receive a free consultation, I suggest you do the same and see exactly how "solid" your ground is, or lack thereof. The lawyer: "I'm sorry sir, but we can't go any further with this case. If you purchased this yourself then MAYBE we have something. But seeing how you needed to use your mothers credit card, technically CCP/Sony doesn't owe you anything." Yelhsa Jin-Mao: "SUE THE BRITISH GOVERNMENT!!!" I purchased the pack with my own credit card with money from my account that I have earned from spending my time working, so you kind of fell flat on your face.
Except I was joking. You however are being completely serious with your thread. The majority of this thread already knows the outcome of your cash refund. AIN'T HAPPENING.
+1 point me |
XOXOXOXOXOXOXOXOXOXOXOXO XOXOXOXOXOXO
Storm Wind Strikeforce Caldari State
543
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Posted - 2013.11.21 03:53:00 -
[57] - Quote
Q: What happens to my existing Blueprints? A: Your existing Blueprints will remain in your inventory. Note that from the 8th of October, you will be unable to purchase new Blueprints except via the Veteran and Elite packs on the PlayStation-« Store.
this^^^
I understand why they are removing the 4 stated BPO's
the MAJOR problem I see with this is if we let CCP take advantage of us like this
they are surely gonna do it again in the future and thats not cool
most if not all players that are caught in this BPO removal
need to stand up and say something before they remove more BPO's
SCAN ATTEMPT PREVENTED
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Yelhsa Jin-Mao
GunFall Mobilization Covert Intervention
104
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Posted - 2013.11.21 03:53:00 -
[58] - Quote
trooper7041 wrote:Yelhsa Jin-Mao wrote:Disturbingly Bored wrote:Yelhsa Jin-Mao wrote:EULA does NOT exempt Sony, CCP, or any other company from UK and EU law, especially when said company advertises an item with a limited offer (aka BPOs) with a big promotional offer, only to then remove said items offered in the promotion less than 3 months later. ... except the BPOs in question were not, and never have been, part of a promotional offer. All BPOs that were part of a promotional offer are still in the game. So what leg are you standing on? Around September/October 5th or whenever it was eexactly, CCP put out a promotion of the marketplace homecreen encouraging people to spend AUR, which has real world value, to buy BPOs before they were removed From the market. Now these militia vehicle module BPOs, of whcih I bought near on 6 where bought with AUR, as the promotion clearly stated that they would be removed after said date. Now there was no mention that these BPOs would then go on to be removed entirely less than 3 months later, and believe me if there had been I wouldn't have purchased an aurumn pack to buy my militia BPOs in the first place. That is why Ive submitted a complaint, and that is why more people should do too. CCP is using misleading promotional campaigns, which have deceived me into spending money to buys something that they intended to later remove and that is a breach of the Sales of Goods Act and my consumer rights. So you first buy AUR. CCP says, "hey buy this BPO because it will be gone soon." You buy the BPO and then proceed to use it to earn a pretty hefty sum of ISK. CCP removes the BPO and gives you back you AUR. Should you give back all the ISK you made while using the BPO?
ISK has no real world value, however the AUR that I had purchased does, yet I can't get that money back becausr AUR is non transferable or refundable so CCP says. Imagine being sold chip's at a casino, to play a game of roulette, win a game or two, only to have the roulette table close, and then find the chips you won are non transferable back into cash. But hey, at least you can go play a game of slots with all the chips you got, but you still won't get any cash!
I can has ISK
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Draxus Prime
BurgezzE.T.F Public Disorder.
1813
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Posted - 2013.11.21 03:54:00 -
[59] - Quote
Yelhsa Jin-Mao wrote:Khemlar Maktaar wrote:When you bought it you signed an agreement that no refunds would be givin read the terms of the sale u ******* dope The purchase agreement was with Sony and not CCP, therefore If Sony were to be the ones removing my BPOs then it would be a different matter, but seeing as its not, and CCP are the ones interfering with something that they were not party to, I am well within my rights as a consumer to lodge a complaint and seek legal advice. in this case Sony is more of a 3rd party than CCP You purchased items to use with CCP game service. Without the service what you purchased is useless. CCP has every right as does Sony also im pretty sure its only milita...
GǃSpilling floor cleaner only makes the floor cleaner" - Draxus Prime
The Master of the Nova Knifes
Closed Beta Vet
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Seymor Krelborn
DUST University Ivy League
1300
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Posted - 2013.11.21 03:54:00 -
[60] - Quote
trooper7041 wrote:Yelhsa Jin-Mao wrote:Disturbingly Bored wrote:Yelhsa Jin-Mao wrote:EULA does NOT exempt Sony, CCP, or any other company from UK and EU law, especially when said company advertises an item with a limited offer (aka BPOs) with a big promotional offer, only to then remove said items offered in the promotion less than 3 months later. ... except the BPOs in question were not, and never have been, part of a promotional offer. All BPOs that were part of a promotional offer are still in the game. So what leg are you standing on? Around September/October 5th or whenever it was eexactly, CCP put out a promotion of the marketplace homecreen encouraging people to spend AUR, which has real world value, to buy BPOs before they were removed From the market. Now these militia vehicle module BPOs, of whcih I bought near on 6 where bought with AUR, as the promotion clearly stated that they would be removed after said date. Now there was no mention that these BPOs would then go on to be removed entirely less than 3 months later, and believe me if there had been I wouldn't have purchased an aurumn pack to buy my militia BPOs in the first place. That is why Ive submitted a complaint, and that is why more people should do too. CCP is using misleading promotional campaigns, which have deceived me into spending money to buys something that they intended to later remove and that is a breach of the Sales of Goods Act and my consumer rights. So you first buy AUR. CCP says, "hey buy this BPO because it will be gone soon." You buy the BPO and then proceed to use it to earn a pretty hefty sum of ISK. CCP removes the BPO and gives you back you AUR. Should you give back all the ISK you made while using the BPO?
you missed the most important part...
I only bought the aur to get the bpo.
now they take the bpo but give me the aur that I now have no use for because I don't need boosters and I don't like the aur gear...
a psn credit is the only answer short of letting me keep the bpo's
SAY NO TO BPO REMOVALS!!
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