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EternalRMG
KNIGHTZ OF THE ROUND
612
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Posted - 2013.11.21 03:09:00 -
[1] - Quote
Marston VC wrote:Yelhsa Jin-Mao wrote:I've sent a complaint to the Office of Fair Trading (UK equivalent of America's national consumer rights government body) regarding the removal of in-game content (vehicle BPO) that I have purchased from Sony, which is now being removed by a third party who was not party to the purchase agreement, and who is infringing on my consumer rights. I have made a complaint under the following circumstances, failure to comply with Sales of Goods Act 1979, as well as a complaint regarding underhand business tactics and poor customer service.
I would also like you all to note a little extract taken from moneysavingexpert.com
Understanding the law
If you've got a dispute going on, it's important not just to know your rights, but to understand how and why they work.
Every time you buy something, be it a mobile phone from a mate or a week in Cuba from a travel agent, you make a contract with the seller.
What does this contract really mean?
Both you and the other party agree to terms and conditions. The seller has agreed to provide your 'statutory rights'.
*Note the phrase the seller has agreed to provide your statutory rights, not a third party developer, producer, manufacturer, burger van owner or car salesman.
I encourage everyone to exercise their consumer rights and seek legal advice against CCP, and do not be afraid to take action If you get the go-ahead From your legal advisor or consumer rights group, as I certainly will be. Part of the agreement you make when purchasing stuff from CCP says that CCP has rights to change and reimburse you, the consumer, with any item(s) of (what they deem as) equivalent value. Your getting reimbursed anyway, so I don't see the problem here......
Let it
he a stupie guy who wants to sue a big company who has way better lawyer that he could ever think of getting
only cause he hasnt got a bpo that is getting refunded anyways and wasnt part of any promotion
"Fight Togheter; Win Together"
Duster Since: July 2012
Best DropShip Pilot; Soon To be best Jet Fighter Pilot
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EternalRMG
KNIGHTZ OF THE ROUND
612
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Posted - 2013.11.21 03:12:00 -
[2] - Quote
Yelhsa Jin-Mao wrote:Marston VC wrote:Yelhsa Jin-Mao wrote:I've sent a complaint to the Office of Fair Trading (UK equivalent of America's national consumer rights government body) regarding the removal of in-game content (vehicle BPO) that I have purchased from Sony, which is now being removed by a third party who was not party to the purchase agreement, and who is infringing on my consumer rights. I have made a complaint under the following circumstances, failure to comply with Sales of Goods Act 1979, as well as a complaint regarding underhand business tactics and poor customer service.
I would also like you all to note a little extract taken from moneysavingexpert.com
Understanding the law
If you've got a dispute going on, it's important not just to know your rights, but to understand how and why they work.
Every time you buy something, be it a mobile phone from a mate or a week in Cuba from a travel agent, you make a contract with the seller.
What does this contract really mean?
Both you and the other party agree to terms and conditions. The seller has agreed to provide your 'statutory rights'.
*Note the phrase the seller has agreed to provide your statutory rights, not a third party developer, producer, manufacturer, burger van owner or car salesman.
I encourage everyone to exercise their consumer rights and seek legal advice against CCP, and do not be afraid to take action If you get the go-ahead From your legal advisor or consumer rights group, as I certainly will be. Part of the agreement you make when purchasing stuff from CCP says that CCP has rights to change and reimburse you, the consumer, with any item(s) of (what they deem as) equivalent value. Your getting reimbursed anyway, so I don't see the problem here...... Part of my rights as a consumer is to request a refund of equal measure if I am not satisfied with the terms offered when one party to the purchase agreement decides to change it. As a consumer I am legally entitled to request a CASH refund of equal value If CCP decides that it does not want to honor the original agreement. I suguest you educate yourself a little more on consumer rights, and stop banging your head against EULAs.
Wow man you are going to be
5 dollars richer
wow man
"Fight Togheter; Win Together"
Duster Since: July 2012
Best DropShip Pilot; Soon To be best Jet Fighter Pilot
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EternalRMG
KNIGHTZ OF THE ROUND
612
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Posted - 2013.11.21 03:25:00 -
[3] - Quote
*grabs popcorn*
"Fight Togheter; Win Together"
Duster Since: July 2012
Best DropShip Pilot; Soon To be best Jet Fighter Pilot
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EternalRMG
KNIGHTZ OF THE ROUND
614
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Posted - 2013.11.21 04:10:00 -
[4] - Quote
Yelhsa Jin-Mao wrote:trooper7041 wrote:Yelhsa Jin-Mao wrote:Disturbingly Bored wrote:Yelhsa Jin-Mao wrote:EULA does NOT exempt Sony, CCP, or any other company from UK and EU law, especially when said company advertises an item with a limited offer (aka BPOs) with a big promotional offer, only to then remove said items offered in the promotion less than 3 months later. ... except the BPOs in question were not, and never have been, part of a promotional offer. All BPOs that were part of a promotional offer are still in the game. So what leg are you standing on? Around September/October 5th or whenever it was eexactly, CCP put out a promotion of the marketplace homecreen encouraging people to spend AUR, which has real world value, to buy BPOs before they were removed From the market. Now these militia vehicle module BPOs, of whcih I bought near on 6 where bought with AUR, as the promotion clearly stated that they would be removed after said date. Now there was no mention that these BPOs would then go on to be removed entirely less than 3 months later, and believe me if there had been I wouldn't have purchased an aurumn pack to buy my militia BPOs in the first place. That is why Ive submitted a complaint, and that is why more people should do too. CCP is using misleading promotional campaigns, which have deceived me into spending money to buys something that they intended to later remove and that is a breach of the Sales of Goods Act and my consumer rights. So you first buy AUR. CCP says, "hey buy this BPO because it will be gone soon." You buy the BPO and then proceed to use it to earn a pretty hefty sum of ISK. CCP removes the BPO and gives you back you AUR. Should you give back all the ISK you made while using the BPO? ISK has no real world value, however the AUR that I had purchased does, yet I can't get that money back becausr AUR is non transferable or refundable so CCP says. Imagine being sold chip's at a casino, to play a game of roulette, win a game or two, only to have the roulette table close, and then find the chips you won are non transferable back into cash. But hey, at least you can go play a game of slots with all the chips you got, but you still won't get any cash!
Actually isk does have a real world value
1 plex (25$)= some billions of isk
"Fight Togheter; Win Together"
Duster Since: July 2012
Best DropShip Pilot; Soon To be best Jet Fighter Pilot
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EternalRMG
KNIGHTZ OF THE ROUND
614
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Posted - 2013.11.21 04:25:00 -
[5] - Quote
Kane Fyea wrote:Nirwanda Vaughns wrote:to be fair though in OP's defense. CCP have many notices which state the BPO is a Permanent Item, without an asterix at the side stating they could be removed. so really on all their promotional items for the bpo's like the EVE collectors edition, the daemon shottie bpo, the merc packs or the guristas bpo code tickets they are declaring the bpos as permanent items without an exemption notice which could be the way forward in a case. at least as a way to get cash back over aurum It's in both CCPs and Sonys EULA. It says that they can remove any paid item as long as they reimburse you with an item of equal or greater value. (Which in this case is the amount of AUR you originally paid for them)
What... common sense!!?
in this thread!!?
No Way!!!
"Fight Togheter; Win Together"
Duster Since: July 2012
Best DropShip Pilot; Soon To be best Jet Fighter Pilot
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EternalRMG
KNIGHTZ OF THE ROUND
615
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Posted - 2013.11.21 04:42:00 -
[6] - Quote
Kahn Zo wrote:Good luck to you OP, you got some nads.
Defiant.
Need another moist, chilled towelette to wipe the brow CCP?
Another bag of popcorn please.
Here good sir *give popcorn*
POPCORN TAKE YOUR POPCORN
FRESH MADE POPCORN
10ISK THE PORTION
"Fight Togheter; Win Together"
Duster Since: July 2012
Best DropShip Pilot; Soon To be best Jet Fighter Pilot
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EternalRMG
KNIGHTZ OF THE ROUND
615
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Posted - 2013.11.21 04:47:00 -
[7] - Quote
medomai grey wrote:Thanatus Sleep wrote:LMFAO you people going crazy over 4 BPO Yep. Because this issue could extend to other BPOs in the future.
And...?
Get over it guys
the only bpos that we are going to keep are those that could never be bought from the market
"Fight Togheter; Win Together"
Duster Since: July 2012
Best DropShip Pilot; Soon To be best Jet Fighter Pilot
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