DUST Search - Announcement:Skill & ISK Issues As Of Downtime 28th May

Katius Maximus wrote:

Charlie 'Chaplin' Pennock wrote:

Katius Maximus wrote:

SuperKing BigNuts wrote:

or you could donate 100m to your corp and earn back the isk you spent on your own. is much easier for them to make an individual go negative than attempt to track what isk went where.

if being negative is going to be a problem for you katius, you might want to ask your corp directors/ceo to return the isk, im sure they have records of the transaction

why should i jump through hoops to try to make it easier for CCP to fix THEIR mistake.i thought that ISK was for a ASSETS wipe or they had changed the denomination of the ISK like they have done with the AURUM before.it wasnt untill i checked my assets and wallet i reliased something was wrong by then it was too late the money was already donated.

Che Cortez wrote:

Why not just talk to your directors/ceo and get them to reimburse you?

i could but why should i it is CCP's mistake not mine

Because CCP jumped through hoops to give you whiners a respec, Jesus people you were the ones who irresponsibly blew your SP just so you could get one piece of proto gear. If you guys would've just paid attention, read the posts explaining upcoming changes and actually put some foresight into your original respec, this wouldn't be a problem at all. But instead in true gamer fashion you guys ***** and moan. Makes me sick to my stomach seeing so much ungratefulness. Thank you for creating a game that I can enjoy for so long to come! Keep up the hard work!

oh so when did i ask for a respec or refund.oh thats right ten minutes ago,as asked by ccp so that they could sort out their mistake not mine.

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Author	Thread Statistics \| Show CCP posts - 11 post(s)
martinofski Les Rebelles A Qc 148	Posted - 2013.05.28 16:58:00 - [91] - Quote Such a lovely discussion going on
SuperKing BigNuts Contract Hunters 30	Posted - 2013.05.28 16:59:00 - [92] - Quote still sitting at 309,914,906 ISK of my latest battle payout balance of 153,665,501 so am i correct in assuming that after the hot fix and what seems to be the FML Lottery Jackpot of being arbitrarily skipped for respec at downtime, that this is compensation for my pain and suffering? only counted the battlepayouts because the rest were donations to/from my corporation for a total of 315m both directions
HEAD- HUNTER-GEO Planetary Response Organization 2	Posted - 2013.05.28 17:05:00 - [93] - Quote Gm Grave Am I good yet to do what i need to do or what??

GM Grave Game Masters C C P Alliance 189	Posted - 2013.05.28 17:06:00 - [94] - Quote We are aware of outstanding issues and are monitoring the situation closely, we will post further updates as we receive them. The original post has also been edited to explain that we will try to assist players who may have over-spent.

mollerz Minja Scouts 323	Posted - 2013.05.28 17:18:00 - [95] - Quote jenza aranda wrote: logically you really should have noticed that something went wrong. there is no such thing as a free meal. That is almost always true. Except in very rare cases such as this. Literally, nothing of real world value went one way or another. You can't even say that the ISK in dust and the digital goods are worth anything because there is no market to either establish nor realize any value. So really, this is actually a free lunch for everyone.
SuperKing BigNuts Contract Hunters 30	Posted - 2013.05.28 17:19:00 - [96] - Quote GM Grave wrote: Those players who have registered for a skill respec should now have received their skill points along with ISK refunds for skill books that have been removed. Should players have any issues after restarting their game client then please file a support ticket at the link below: https://dust514.com/user/help-tickets [words words words] [ Lead GM Grave \| Project Lead \| CCP Customer Relations \| EVE Online \| DUST 514 ] so am i to believe that ALL respecs should have gone through? cause i have not received my respec... i filed a petition at 12:43 (approx 30 mins after downtime) trying to seek clarification as to why i had not received respec, and was told i was to be included in the next one... if all respecs are supposed to be done with that hotfix, what should i do in my current situation...
Nirwanda Vaughns 426th Infantry 53	Posted - 2013.05.28 17:25:00 - [97] - Quote I put a ticket in under incomplete skill respec and just received the same reply as from when i put my skill respec ticket in.
IRuby Heart DIOS EX. Gentlemen's Agreement 712	Posted - 2013.05.28 17:28:00 - [98] - Quote GM Grave wrote: Affected Users & Over-spending While players have noted their concerns in this thread regarding those who have entered a negative ISK balance after engaging in a spending spree. The ISK that has been spend has not dissipated and should exist in purchased assets or corp donations. In cases where players now have a stack of assets and not enough ISK as a result of their actions after today's issue, please file a support ticket and we will look into removing assets and refunding ISK where possible. For cases where donations have been issued, please attempt to have these reversed by your corporation directors and members who received payouts, and when you have done so please contact us and we will address these on a case by case basis as fairly as possible. As always customer support can be contacted via our support system linked below, please bear in mind that it may take some time to fully investigate and address each ticket, but rest assured that we will address each ticket as soon as possible. https://dust514.com/user/help-tickets/ [ Lead GM Grave \| Project Lead \| CCP Customer Relations \| EVE Online \| DUST 514 ] Good job CCP, seriously. That's the right way to handle the situation.
SuperKing BigNuts Contract Hunters 30	Posted - 2013.05.28 17:32:00 - [99] - Quote Nirwanda Vaughns wrote: I put a ticket in under incomplete skill respec and just received the same reply as from when i put my skill respec ticket in. i got a REAL GM response from my petition that was filled approx 30mins after downtime ended... my petition was titled 'skill respec?' so you might want to slap a reply onto there to make sure someones actually seen it and given you a response to the issue rather than let your petition get filed into the 'automated' bin

GM Grave Game Masters C C P Alliance 191	Posted - 2013.05.28 17:33:00 - [100] - Quote As detailed previously, skill respecs requests will be released in batches based on first come first served. However if you received a response from us confirming receipt of your request you will receive a skill respec in the coming days. If you have not received a response confirming receipt with 72 hours of filing a petition then please let us know.


SuperKing BigNuts Contract Hunters 30	Posted - 2013.05.28 17:41:00 - [101] - Quote first come first served? my buddy who got processed on or around the same day, the 17th, as mine, got his respec... people in local been saying they filed last week, 20th, and 21st and got theirs... i filed my respec request the 14th, received an automated response from you on the 17th stating i was flagged... so your forum post stating "Those players who have registered for a skill respec should now have received their skill points" is either misleading as i was told i was flagged for a respec, but not told what batch i would be a part of, and can find no semblance of a pattern for determining from the information i have been given... the hot fix also has me confused as it reduced my isk overage from 161,784,805(315,450,306-153,665,501) to 156,249,405(309,914,906-153,665,501) and i read the popup briefly about somethin with the errors with SP/ISK overages being fixed, hoping i might get the respec then, but even if im slated for tommorow or laters batch of respecs, the isk overage didnt get fixed, which is also mentioned in almost every petition message ive filed today upon logging in after downtime, i saw i didnt have the respec, and my corpmate advised reloading the game, so i did, i got the message about the hotfix to reload the game a few minuts after the patch hit, and rebooted my ps3 entirely. so i am not trying to be annoying here, but the problem has persisted
Tallen Ellecon KILL-EM-QUICK RISE of LEGION 41	Posted - 2013.05.28 17:51:00 - [102] - Quote Unless you have the math skills of a goldfish it should have been fairly obvious that the excessive ISK was a glitch and would be subject for review.

GM Grave Game Masters C C P Alliance 194	Posted - 2013.05.28 17:54:00 - [103] - Quote SuperKing BigNuts wrote: first come first served? I can see that you filed a ticket on the 14th, and that you are logged in one of our future batch numbers. While our system was to assign priority based on date your request appears to have been merged with a different batch during batch cutoff. My apologies for this misunderstanding but you will indeed receive a skill respec in a future sp batch.

Charlie 'Chaplin' Pennock Ultramarine Corp 8	Posted - 2013.05.28 17:57:00 - [104] - Quote Katius Maximus wrote: SuperKing BigNuts wrote: or you could donate 100m to your corp and earn back the isk you spent on your own. is much easier for them to make an individual go negative than attempt to track what isk went where. if being negative is going to be a problem for you katius, you might want to ask your corp directors/ceo to return the isk, im sure they have records of the transaction why should i jump through hoops to try to make it easier for CCP to fix THEIR mistake.i thought that ISK was for a ASSETS wipe or they had changed the denomination of the ISK like they have done with the AURUM before.it wasnt untill i checked my assets and wallet i reliased something was wrong by then it was too late the money was already donated. Che Cortez wrote: Why not just talk to your directors/ceo and get them to reimburse you? i could but why should i it is CCP's mistake not mine Because CCP jumped through hoops to give you whiners a respec, Jesus people you were the ones who irresponsibly blew your SP just so you could get one piece of proto gear. If you guys would've just paid attention, read the posts explaining upcoming changes and actually put some foresight into your original respec, this wouldn't be a problem at all. But instead in true gamer fashion you guys ***** and moan. Makes me sick to my stomach seeing so much ungratefulness. Thank you for creating a game that I can enjoy for so long to come! Keep up the hard work!
SuperKing BigNuts Contract Hunters 30	Posted - 2013.05.28 17:59:00 - [105] - Quote yeah, i had hoped it might have been scheduled for the hotfix that i had missed my respec in error, but that is something that will be fixed whenever my batch comes up. as for the excessive ISK that still persists, what of that? or is that also still a work in progress?
Katius Maximus Red Star. EoN. 21	Posted - 2013.05.28 18:07:00 - [106] - Quote Charlie 'Chaplin' Pennock wrote: Katius Maximus wrote: SuperKing BigNuts wrote: or you could donate 100m to your corp and earn back the isk you spent on your own. is much easier for them to make an individual go negative than attempt to track what isk went where. if being negative is going to be a problem for you katius, you might want to ask your corp directors/ceo to return the isk, im sure they have records of the transaction why should i jump through hoops to try to make it easier for CCP to fix THEIR mistake.i thought that ISK was for a ASSETS wipe or they had changed the denomination of the ISK like they have done with the AURUM before.it wasnt untill i checked my assets and wallet i reliased something was wrong by then it was too late the money was already donated. Che Cortez wrote: Why not just talk to your directors/ceo and get them to reimburse you? i could but why should i it is CCP's mistake not mine Because CCP jumped through hoops to give you whiners a respec, Jesus people you were the ones who irresponsibly blew your SP just so you could get one piece of proto gear. If you guys would've just paid attention, read the posts explaining upcoming changes and actually put some foresight into your original respec, this wouldn't be a problem at all. But instead in true gamer fashion you guys ***** and moan. Makes me sick to my stomach seeing so much ungratefulness. Thank you for creating a game that I can enjoy for so long to come! Keep up the hard work! oh so when did i ask for a respec or refund.oh thats right ten minutes ago,as asked by ccp so that they could sort out their mistake not mine.
Dust HaHakoke Krusual Covert Operators Minmatar Republic 21	Posted - 2013.05.28 18:18:00 - [107] - Quote The problem with some of this logic is that there were 2 mistakes made #1 CCP gave you isk #2 you spent it if this happened with a bank and you refused to pay it back they would take you to court most likely
Charlie 'Chaplin' Pennock Ultramarine Corp 8	Posted - 2013.05.28 18:19:00 - [108] - Quote Katius Maximus wrote: Charlie 'Chaplin' Pennock wrote: Katius Maximus wrote: SuperKing BigNuts wrote: or you could donate 100m to your corp and earn back the isk you spent on your own. is much easier for them to make an individual go negative than attempt to track what isk went where. if being negative is going to be a problem for you katius, you might want to ask your corp directors/ceo to return the isk, im sure they have records of the transaction why should i jump through hoops to try to make it easier for CCP to fix THEIR mistake.i thought that ISK was for a ASSETS wipe or they had changed the denomination of the ISK like they have done with the AURUM before.it wasnt untill i checked my assets and wallet i reliased something was wrong by then it was too late the money was already donated. Che Cortez wrote: Why not just talk to your directors/ceo and get them to reimburse you? i could but why should i it is CCP's mistake not mine Because CCP jumped through hoops to give you whiners a respec, Jesus people you were the ones who irresponsibly blew your SP just so you could get one piece of proto gear. If you guys would've just paid attention, read the posts explaining upcoming changes and actually put some foresight into your original respec, this wouldn't be a problem at all. But instead in true gamer fashion you guys ***** and moan. Makes me sick to my stomach seeing so much ungratefulness. Thank you for creating a game that I can enjoy for so long to come! Keep up the hard work! oh so when did i ask for a respec or refund.oh thats right ten minutes ago,as asked by ccp so that they could sort out their mistake not mine. If you didn't ask for an original respec then obviously I'm not talking to you :)
Baosh Shiryl DUST University Ivy League 0	Posted - 2013.05.28 18:23:00 - [109] - Quote I have doubts as to whether I submitted my ticket right. So I submitted a ticket, or at least I think I did. Selected my character, language, then selected DUST skills as the category and titled it Skills Respec. If I recall correctly, I did this on the 2st or 22nd. Also, people have asked if I received some sort of confirmation email, which I have not. Thank you for your assistance.
Saniya Chandarr Sedition Theory Shadows Of Betrayal 0	Posted - 2013.05.28 18:24:00 - [110] - Quote oh this is hilarious... I am going to need to set up 30d training queues in EVE just to be sure they dont run out when CCP makes a mess of the odyssey deployment like they made a mess of this...

SuperKing BigNuts Contract Hunters 30	Posted - 2013.05.28 18:37:00 - [111] - Quote Saniya Chandarr wrote: oh this is hilarious... I am going to need to set up 30d training queues in EVE just to be sure they dont run out when CCP makes a mess of the odyssey deployment like they made a mess of this... ive done this for the last 4 or 5 EVE expansions... started on skills like marauders 5, gall drone spec5, freighters 5, or capital skill 5s and left them there after expansions just in case something goes south
Oss Tex Planetary Response Organization 5	Posted - 2013.05.28 19:32:00 - [112] - Quote Charlie 'Chaplin' Pennock wrote: If you didn't ask for an original respec then obviously I'm not talking to you :) Pffft, fanboydom at it's worst. CCP isn't jumping through hoops for anyone but themselves (which is fine). They're out to make a buck and don't need your rescuing.
Xin Tiger Dead Six Initiative Lokun Listamenn 6	Posted - 2013.05.28 20:21:00 - [113] - Quote I had 30 million isk earnt, I fully expect to have 30 million isk once this is resolved , what the frak ccp.
Lichsmash RN Quackery Labs Roid Addicts 3	Posted - 2013.05.28 21:29:00 - [114] - Quote i didnt even request a respec and 54 mill just showed up in my wallet none of my stuff is missing and my skills are all there i filed a help ticket to get it remove but it looks like this is a server wide issue
DoomLead Dead Six Initiative Lokun Listamenn 11	Posted - 2013.05.28 21:38:00 - [115] - Quote We should be able to keep all the money especially those of us who got hosed out of 80 million in glitched planetary conquest matches
Memnoch Grymloc Crux Special Tasks Group Gallente Federation 2	Posted - 2013.05.28 21:42:00 - [116] - Quote At this point, i can not believe Sony feels that this circus lives up to the Playstation standard. How DUST became a BUST. Im so done.
Nirwanda Vaughns 426th Infantry 53	Posted - 2013.05.28 21:48:00 - [117] - Quote So has the hotfix been deployed? cos i still aint got jack s***
D legendary hero One-Armed Bandits Unclaimed. 32	Posted - 2013.05.28 21:52:00 - [118] - Quote GM Grave wrote: SuperKing BigNuts wrote: first come first served? I can see that you filed a ticket on the 14th, and that you are logged in one of our future batch numbers. While our system was to assign priority based on date your request appears to have been merged with a different batch during batch cutoff. My apologies for this misunderstanding but you will indeed receive a skill respec in a future sp batch. when are the respec dates for each batch? c'mon i know its not a secret you guys already finished it, without bugs.
D legendary hero One-Armed Bandits Unclaimed. 32	Posted - 2013.05.28 21:53:00 - [119] - Quote Lichsmash RN wrote: i didnt even request a respec and 54 mill just showed up in my wallet none of my stuff is missing and my skills are all there i filed a help ticket to get it remove but it looks like this is a server wide issue and you complaining because?
Ryki Kaido Dogz O War General Tso's Alliance 0	Posted - 2013.05.28 22:06:00 - [120] - Quote so when is this next update to happen for respec? i placed my petitio for it inlast night and nt sure if was suppose to effect today or te upcoming update.



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