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Thread Statistics | Show CCP posts - 11 post(s) |
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GM Grave
Game Masters
C C P Alliance
180
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Posted - 2013.05.28 13:49:00 -
[1] - Quote
We are aware of issues regarding user skills and ISK as of downtime today the 28th of May. We are working to resolve these issues as soon as possible. On behalf of the DUST 514 team please accept our sincere apologies for any inconvenience this may have caused.
Please note that users and corporations affected by skill or ISK issues should refrain from spending extra ISK or SP as such gains/losses are subject to reversal and may in extreme cases lead to a negative balance based on player actions.
[ Lead GM Grave | Project Lead | CCP Customer Relations | EVE Online | DUST 514 ] |
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GM Grave
Game Masters
C C P Alliance
187
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Posted - 2013.05.28 15:54:00 -
[2] - Quote
Original post updated at 15:50 and in game broadcast sent at 15:45 (all times UTC). |
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GM Grave
Game Masters
C C P Alliance
187
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Posted - 2013.05.28 16:04:00 -
[3] - Quote
JERRY-666 wrote:I got my respec today, and received 7,000,000 ISK and I'm missing SP. My lifetime skills are 1,268,997 and I'm showing I have 958,079 SP after the respec... 
Have you counted skill points in use in addition to unused skill points? Our server info for your character appears to reflect you do indeed have all of the skill points you have claimed to own. |
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GM Grave
Game Masters
C C P Alliance
188
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Posted - 2013.05.28 16:31:00 -
[4] - Quote
JERRY 666 wrote:You are correct. After looking to see how much level 5 corporation skill is, the math works out. Why is it that you can't respec the corporation skills to the amount of member that are in the corporation? I requested in the respec ticket for this, but was only replied that this was not done. When the ability to create a corporation was first made, I didn't know then how it worked and kept buying corporation skill trying to get it too work. 
While we try not to meddle with corp skills in order to ensure your corp remains intact. If your issue was not resolved during the skill respec please file a support ticket and we'll see what we can do to help you out:
https://dust514.com/user/help-tickets |
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GM Grave
Game Masters
C C P Alliance
189
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Posted - 2013.05.28 16:47:00 -
[5] - Quote
JERRY 666 wrote:Should I make a new ticket or put it in the un-closed respec ticket?
Lets create a fresh ticket for this one. |
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GM Grave
Game Masters
C C P Alliance
189
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Posted - 2013.05.28 17:06:00 -
[6] - Quote
We are aware of outstanding issues and are monitoring the situation closely, we will post further updates as we receive them.
The original post has also been edited to explain that we will try to assist players who may have over-spent. |
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GM Grave
Game Masters
C C P Alliance
191
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Posted - 2013.05.28 17:33:00 -
[7] - Quote
As detailed previously, skill respecs requests will be released in batches based on first come first served. However if you received a response from us confirming receipt of your request you will receive a skill respec in the coming days.
If you have not received a response confirming receipt with 72 hours of filing a petition then please let us know. |
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GM Grave
Game Masters
C C P Alliance
194
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Posted - 2013.05.28 17:54:00 -
[8] - Quote
SuperKing BigNuts wrote:first come first served?
I can see that you filed a ticket on the 14th, and that you are logged in one of our future batch numbers. While our system was to assign priority based on date your request appears to have been merged with a different batch during batch cutoff. My apologies for this misunderstanding but you will indeed receive a skill respec in a future sp batch. |
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GM Grave
Game Masters
C C P Alliance
212
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Posted - 2013.05.31 18:38:00 -
[9] - Quote
Updated Announcement: https://forums.dust514.com/default.aspx?g=posts&t=83775 |
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