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Announcement:Skill & ISK Issues As Of Downtime 28th May

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Announcement:Skill & ISK Issues As Of Downtime 28th May

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Author	Thread Statistics \| Show CCP posts - 11 post(s)

GM Grave Game Masters C C P Alliance 180	Posted - 2013.05.28 13:49:00 - [1] - Quote We are aware of issues regarding user skills and ISK as of downtime today the 28th of May. We are working to resolve these issues as soon as possible. On behalf of the DUST 514 team please accept our sincere apologies for any inconvenience this may have caused. Please note that users and corporations affected by skill or ISK issues should refrain from spending extra ISK or SP as such gains/losses are subject to reversal and may in extreme cases lead to a negative balance based on player actions. [ Lead GM Grave \| Project Lead \| CCP Customer Relations \| EVE Online \| DUST 514 ]


GM Grave Game Masters C C P Alliance 187	Posted - 2013.05.28 15:54:00 - [2] - Quote Original post updated at 15:50 and in game broadcast sent at 15:45 (all times UTC).


GM Grave Game Masters C C P Alliance 187	Posted - 2013.05.28 16:04:00 - [3] - Quote JERRY-666 wrote: I got my respec today, and received 7,000,000 ISK and I'm missing SP. My lifetime skills are 1,268,997 and I'm showing I have 958,079 SP after the respec... Have you counted skill points in use in addition to unused skill points? Our server info for your character appears to reflect you do indeed have all of the skill points you have claimed to own.


GM Grave Game Masters C C P Alliance 188	Posted - 2013.05.28 16:31:00 - [4] - Quote JERRY 666 wrote: You are correct. After looking to see how much level 5 corporation skill is, the math works out. Why is it that you can't respec the corporation skills to the amount of member that are in the corporation? I requested in the respec ticket for this, but was only replied that this was not done. When the ability to create a corporation was first made, I didn't know then how it worked and kept buying corporation skill trying to get it too work. While we try not to meddle with corp skills in order to ensure your corp remains intact. If your issue was not resolved during the skill respec please file a support ticket and we'll see what we can do to help you out: https://dust514.com/user/help-tickets


GM Grave Game Masters C C P Alliance 189	Posted - 2013.05.28 16:47:00 - [5] - Quote JERRY 666 wrote: Should I make a new ticket or put it in the un-closed respec ticket? Lets create a fresh ticket for this one.


GM Grave Game Masters C C P Alliance 189	Posted - 2013.05.28 17:06:00 - [6] - Quote We are aware of outstanding issues and are monitoring the situation closely, we will post further updates as we receive them. The original post has also been edited to explain that we will try to assist players who may have over-spent.


GM Grave Game Masters C C P Alliance 191	Posted - 2013.05.28 17:33:00 - [7] - Quote As detailed previously, skill respecs requests will be released in batches based on first come first served. However if you received a response from us confirming receipt of your request you will receive a skill respec in the coming days. If you have not received a response confirming receipt with 72 hours of filing a petition then please let us know.


GM Grave Game Masters C C P Alliance 194	Posted - 2013.05.28 17:54:00 - [8] - Quote SuperKing BigNuts wrote: first come first served? I can see that you filed a ticket on the 14th, and that you are logged in one of our future batch numbers. While our system was to assign priority based on date your request appears to have been merged with a different batch during batch cutoff. My apologies for this misunderstanding but you will indeed receive a skill respec in a future sp batch.


CCP Eterne C C P C C P Alliance 1834	Posted - 2013.05.29 11:52:00 - [9] - Quote Dean Gallacher wrote: I own my own corp and asked for a skill respec, because I will lose the corp skill... will I lose my corp? No, once you form a corp, you do not need the skills to keep it running.


CCP FoxFour C C P C C P Alliance 16201	Posted - 2013.05.30 13:12:00 - [10] - Quote Darken Ages wrote: I just made a account for my g/f lastnight with new email accout. She had 1 million isk last night with 500,000 thousand sp...Now this morning she has negative -417,000,000 isk and she never was given any isk from CCP because it was made lastnight.Way to go she just started last night and already owe CCP alot of isk. If serious can you share the character name please? If you don't want to share it on the forums feel free to EVE mail it to me.



GM Grave Game Masters C C P Alliance 212	Posted - 2013.05.31 18:38:00 - [11] - Quote Updated Announcement: https://forums.dust514.com/default.aspx?g=posts&t=83775

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