Seems like a complicated way of fixing a simple problem

I don't have any problem giving back boosted SP if I get my booster back. I just don't see why it's necessary. Seems like a complicated way of fixing a simple problem, and one that the only purpose of is to say "nanny nanny boo boo" to paying customers.

Furthermore, this issue STILL hasn't been officially clarified by CCP. Many people spent their stuff from the Merc Pack assuming that it would be refunded at launch. If CCP would communicate with the players about this it would really clear this up.

We all know what they say about assumptions.

There is a problem with this statement. The problem is not simple.

I think assuming that a purchase agreement will be fulfilled by the seller should generally be considered an exception to the rule. If I buy a big mac from you, I ASSUME I will receive a big mac in exchange for the money I paid.

Guy buys 3 merc packs for 20 dollars each, and uses the 3 30 day boosters knowing that their won't be another reset, he then expects CCP to give him 60 dollars worth of merchandise. Seems simple to me, if somewhat illogical...

If they just got to keep the items then sure, but that much free SP? Hell no!

They can't have their cake and eat it to.

the Merc pack SPECIFICALLY STATES that the items within it will be refunded at launch. That has NOTHING to do with any reset announcements that have been made. Why would someone assume that they WONT get the products they purchased? I still don't understand what crazy opposite world logic some of you guys seem to be operating under.

I don't see why this is a problem. This lone of reasoning could be applied to ANY AUR purchase. The Merc Pack purchase included the use of all items during the beta and a refund of those items at commercial release. That's what we bought. If you think that product is unfair, take it up with CCP, not me.

Um. This is about the refund. The point of this thread is to come up with ideas that can help CCP how to properly apply the refunds if they have to.

I would opt for the second idea of doing a partial reset of SP (remove only the SP gained from boosters) and refund the AURUM paid for said boosters in addition to what else was said in the second idea of the OP.

CCP was able to properly calculate how much SP people lost during the Passive SP bug we encountered since open beta. I'm pretty sure they can figure out how much SP we gained from boosters.

Um. This is about the refund. The point of this thread is to come up with ideas that can help CCP how to properly apply the refunds if they have to.

I would opt for the second idea of doing a partial reset of SP (remove only the SP gained from boosters) and refund the AURUM paid for said boosters in addition to what else was said in the second idea of the OP.

CCP was able to properly calculate how much SP people lost during the Passive SP bug we encountered since open beta. I'm pretty sure they can figure out how much SP we gained from boosters.

Yes, but no one is trying to deny people the refund that is rightfully theirs, what people don't want is for people to get free SP. So at it's core the problem here is about the SP, not the refund itself.

Terms of purchase and terms of use are separate. Terms of purchase can't be changed after the fact, and include the advertising text used to sell the product at the time of purchase. If the text in the item description in the PS Store included reference to something, that particular inclusion is a legal obligation for the seller. When purchasing - BEFORE agreeing to terms of use, the terms of purchase included mention of the Aurum and items being reset at the commercial release.

That being said, I had a suggestion in another thread which I think will be the best of both worlds.

No SP reset. No ISK reset. No Booster reset. Full refund of all purchased non-Booster gear on commercial release.

This means EVERYTHING you own other than Boosters is sold back to the store at cost price. If you bought an item that wasn't a Booster with AUR, you get back the amount of AUR you spent on it. If you bought something that wasn't a booster with ISK, you get the ISK back. Boosters that were purchased as part of a game pack AREN'T refunded, but you keep all your SP, so you still have the EFFECT of that Booster. Any items awarded by these packs are refunded.

People who have been farming ISK don't get penalised by a reset. People who bought the Merc Pack and were advised they'd have all their stuff reset get it. People who spent Aurum on Boosters don't have to be reset and have to re-use their Boosters.

Best of all worlds, imo.

Whatever the result, I do find it stupid that others want my SP taken away because I used Merc Pack Aurum and not some other Aurum.

Aurum is Aurum, boosters are boosters, and what was offered is what was offered. The Merc Pack wasn't some special pack only available to some DUST-equivalent of BoB. Everyone had the opportunity to purchase it. Why are people whining that they're not getting Merc Pack benefits when they didn't purchase the Merc Pack? I'm not demanding the millions of SP others got over me from playing before I did.

Why do people feel so entitled to things they didn't do that others did?

Whatever the result, I do find it stupid that others want my SP taken away because I used Merc Pack Aurum and not some other Aurum.

Aurum is Aurum, boosters are boosters, and what was offered is what was offered. The Merc Pack wasn't some special pack only available to some DUST-equivalent of BoB. Everyone had the opportunity to purchase it. Why are people whining that they're not getting Merc Pack benefits when they didn't purchase the Merc Pack? I'm not demanding the millions of SP others got over me from playing before I did.

Why do people feel so entitled to things they didn't do that others did?

What's wrong with them receiving what they bought?

The refund was promised you, not the free SP. Quit trying to ignore the actual issue. CCP should give you your Aurum back, but they should also take any SP that you gained from the initial purchase.