Changing terms for new sales does not change terms of sales already made.

Greed huh? Who is the greedy one in truth? The person who wants all of what they paid for? Or the person who wants another person not to get what they paid for?

You're really arguing that getting these items in a beta with only a small sliver of the game playable and probably AT LEAST 6 more months before the game launches is "in the spirit" of getting these items at launch?

Simple solution:

CCP honors the terms of the merc pack and gives the people who purchased the Merc Pack the items in the Merc Pack at "commercial release". This is an agreement between CCP and their paying customers. Whether it satisfies the "I don't want the people who paid to get the thing they purchased" crowd or not is really irrelevant as far as I'm concerned. If you wanted a Merc Pack, you should have bought one, if you didn't, then what's the problem?

We currently have no plans to reset your characters' skill points to a state where they are equivalent to a newly created character, barring something catastrophic.

Many people spent their stuff from the Merc Pack assuming that it would be refunded at launch

There is a problem with this statement. The problem is not simple.

I think assuming that a purchase agreement will be fulfilled by the seller should generally be considered an exception to the rule. If I buy a big mac from you, I ASSUME I will receive a big mac in exchange for the money I paid.

I don't see why this is a problem. This lone of reasoning could be applied to ANY AUR purchase. The Merc Pack purchase included the use of all items during the beta and a refund of those items at commercial release. That's what we bought. If you think that product is unfair, take it up with CCP, not me.

the Merc pack SPECIFICALLY STATES that the items within it will be refunded at launch. That has NOTHING to do with any reset announcements that have been made. Why would someone assume that they WONT get the products they purchased? I still don't understand what crazy opposite world logic some of you guys seem to be operating under.

They can't have their cake and eat it to.

Um. This is about the refund. The point of this thread is to come up with ideas that can help CCP how to properly apply the refunds if they have to.

I would opt for the second idea of doing a partial reset of SP (remove only the SP gained from boosters) and refund the AURUM paid for said boosters in addition to what else was said in the second idea of the OP.

CCP was able to properly calculate how much SP people lost during the Passive SP bug we encountered since open beta. I'm pretty sure they can figure out how much SP we gained from boosters.

Then those people should have complained when CCP announced that they weren't doing any more SP resets and this specific issue was brought up. This is how CCP has decided to go about the launch, don't penalize the paying customers among us for CCP's poor decisions.

Whatever the result, I do find it stupid that others want my SP taken away because I used Merc Pack Aurum and not some other Aurum.

Aurum is Aurum, boosters are boosters, and what was offered is what was offered. The Merc Pack wasn't some special pack only available to some DUST-equivalent of BoB. Everyone had the opportunity to purchase it. Why are people whining that they're not getting Merc Pack benefits when they didn't purchase the Merc Pack? I'm not demanding the millions of SP others got over me from playing before I did.

Why do people feel so entitled to things they didn't do that others did?

But what you just described is precisely what the Merc Pack describes. Why WOULDNT we want to get our Merc pack items refunded to us at launch? That's the product we purchased. Again, if you don't like it, take it up with CCP, but don't argue that we shouldn't get it just because you think it's "unfair".

What's wrong with them receiving what they bought?

I believe you need to look up what "free" means. If it were free, wouldn't you have that SP too?

Or...perhaps they made a purchase that resulted in additional SP?

The Merc Pack included a 30 Day Booster that would be refunded to you at a later date.

Why shouldn't they get exactly what they paid for?

Gasp!

You mean...they would be getting precisely what they paid for!?

You're right! This is a problem!

The Merc Pack included a 30 day booster that would be refunded to you at a later date.

Are you perhaps confused about what a 30 day booster does?

If the pack clearly said it would be refunded upon commercial release, they have a legal and moral obligation to fulfill that part of the deal, which is something we agreed to when we paid 20 dollars. They can't just randomly decide to go back on it, that's blatantly illegal and borderline stealing.

Yes, and you don't seem to be getting it. Here, let me explain it to you.

A 30 Day Booster included in the Merc Pack is an active booster that multiplies your active SP gain by 1.5x. That means if you make 1000 SP, you'd actually receive 1500 SP.

Now, once you use it up, it's gone. HOWEVER! This 30 Day Booster is to be refunded at a later date. When that happens, you get another 30 Day Booster! And guess what? This one does the same thing as the last one, which I hope you would expect! Pretty neat, huh?

Again, you seem to be ignoring what "free" means. I'm afraid I'm losing my patience and will have to ask you to refer to my previous post.

What? It clearly says in the merc pack it comes with a 30 day booster, which is what makes the pack even worth it to begin with...all of which have been refunded once there was a reset.

Regardless of their original intentions, they're still obligated to give us the entirety of what we paid for, which was clearly stated when I purchased my merc pack.

take it up with CCP. I don't understand why the decision they made has lead to you lobbying AGAINST the players and FOR CCP, when it seems to be CCP's decision that you have a disagreement with. It just doesn't make sense.

I don't have any problem giving back boosted SP if I get my booster back.

we will not be punished for it

An unfortunate oversight by CCP, and it certainly doesn't give them some kind of legal loophole not to honor the original conditions the merc packs were purchased under.
CCP isn't ******** enough to remove weeks of playtime for people across the board. You're then rewarding players who never used boosters, which is COMPLETELY backwards.

You're right, how dare a company reward it's players for paying money and supporting them IN A CLOSED BETA, LET ALONE THE OPEN ONE.

1. Serves no purpose other than punish paying customers for a stupid decision on CCP's part.
2. Does not fulfill the purchase agreement.

If they want decide to do #1 I would begrudgingly accept (and never PAY another cent to CCP again for fear of them failing to keep their **** straight again). #2 is unacceptable as far as I'm concerned.

paying 60 dollars in a closed beta and maybe getting a little coming back your way in the form of some extra boosters? OH LAWDY LAWD DATS GAME BREAKING PPL WHO PAY MONEY SHOULD GET SCREWED NOT REWARDED!!!!!!!!111111111111111

again, take it up with CCP if you don't like it. They are the ones that set it up this way, not us. We are simply asking them to honor the product they sold us. If you think it's such a great deal, you should have bought one.

CCP even said themselves they're NOT resetting or removing SP.

I guess I'll just have to ask CCP to close this thread. I feel like we're going nowhere here.

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