DUST Search - Possible Solution to the Aurum Refund Debate

Skihids wrote:

Garrett Blacknova wrote:

Terms of purchase and terms of use are separate. Terms of purchase can't be changed after the fact, and include the advertising text used to sell the product at the time of purchase. If the text in the item description in the PS Store included reference to something, that particular inclusion is a legal obligation for the seller. When purchasing - BEFORE agreeing to terms of use, the terms of purchase included mention of the Aurum and items being reset at the commercial release.

That being said, I had a suggestion in another thread which I think will be the best of both worlds.

No SP reset. No ISK reset. No Booster reset. Full refund of all purchased non-Booster gear on commercial release.

This means EVERYTHING you own other than Boosters is sold back to the store at cost price. If you bought an item that wasn't a Booster with AUR, you get back the amount of AUR you spent on it. If you bought something that wasn't a booster with ISK, you get the ISK back. Boosters that were purchased as part of a game pack AREN'T refunded, but you keep all your SP, so you still have the EFFECT of that Booster. Any items awarded by these packs are refunded.

People who have been farming ISK don't get penalised by a reset. People who bought the Merc Pack and were advised they'd have all their stuff reset get it. People who spent Aurum on Boosters don't have to be reset and have to re-use their Boosters.

Best of all worlds, imo.

You would still have people wanting their boosters back too on that technicality, but call that partial refund a third option and I'm good with it.


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Garrett Blacknova Codex Troopers 2170	Posted - 2013.03.28 00:50:00 - [1] - Quote Terms of purchase and terms of use are separate. Terms of purchase can't be changed after the fact, and include the advertising text used to sell the product at the time of purchase. If the text in the item description in the PS Store included reference to something, that particular inclusion is a legal obligation for the seller. When purchasing - BEFORE agreeing to terms of use, the terms of purchase included mention of the Aurum and items being reset at the commercial release. That being said, I had a suggestion in another thread which I think will be the best of both worlds. No SP reset. No ISK reset. No Booster reset. Full refund of all purchased non-Booster gear on commercial release. This means EVERYTHING you own other than Boosters is sold back to the store at cost price. If you bought an item that wasn't a Booster with AUR, you get back the amount of AUR you spent on it. If you bought something that wasn't a booster with ISK, you get the ISK back. Boosters that were purchased as part of a game pack AREN'T refunded, but you keep all your SP, so you still have the EFFECT of that Booster. Any items awarded by these packs are refunded. People who have been farming ISK don't get penalised by a reset. People who bought the Merc Pack and were advised they'd have all their stuff reset get it. People who spent Aurum on Boosters don't have to be reset and have to re-use their Boosters. Best of all worlds, imo.
Garrett Blacknova Codex Troopers 2171	Posted - 2013.03.28 01:46:00 - [2] - Quote Skihids wrote: Garrett Blacknova wrote: Terms of purchase and terms of use are separate. Terms of purchase can't be changed after the fact, and include the advertising text used to sell the product at the time of purchase. If the text in the item description in the PS Store included reference to something, that particular inclusion is a legal obligation for the seller. When purchasing - BEFORE agreeing to terms of use, the terms of purchase included mention of the Aurum and items being reset at the commercial release. That being said, I had a suggestion in another thread which I think will be the best of both worlds. No SP reset. No ISK reset. No Booster reset. Full refund of all purchased non-Booster gear on commercial release. This means EVERYTHING you own other than Boosters is sold back to the store at cost price. If you bought an item that wasn't a Booster with AUR, you get back the amount of AUR you spent on it. If you bought something that wasn't a booster with ISK, you get the ISK back. Boosters that were purchased as part of a game pack AREN'T refunded, but you keep all your SP, so you still have the EFFECT of that Booster. Any items awarded by these packs are refunded. People who have been farming ISK don't get penalised by a reset. People who bought the Merc Pack and were advised they'd have all their stuff reset get it. People who spent Aurum on Boosters don't have to be reset and have to re-use their Boosters. Best of all worlds, imo. You would still have people wanting their boosters back too on that technicality, but call that partial refund a third option and I'm good with it. Then they can argue for a full SP reset. They still, as mentioned, get to keep the RESULTS of the Boosters, so they arguably DO still have them.