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Ayrie Coronach DUST University Ivy League 19	Posted - 2014.05.02 18:21:00 - [1] - Quote Don't know how long this thread will last before being locked and/or deleted, but here goes. If you've spent money on aurum, call 1-800-345-SONY as soon as possible. They can and will refund transactions for aurum as far back as three months. If, like me you've purchased a booster, some weapons or suits, anything in the last three months and you want your money back in light of today's "announcements" regarding DUST, Sony will reimburse to your PSN wallet the amounts spent. You may be told by the first line of support staff that this isn't possible, but it absolutely is. Just ask to speak to the representative's supervisor and they will start the refund process, which will take 3-5 days. I just had it done, my thanks to supervisor D***** (rest of name withheld to protect the awesome!) Now I absolutely expect and understand that CCP has the right to deny access to DUST 514 in light of my having done this, no company likes dealing with a charge-back, which this essentially is. Anyone who takes advantage of this process needs to understand and accept the potential for service denial/character deletion as well. It's not much of a stand, but I'll take it. CCP can be on the receiving end of broken promises for once.
Darken-Soul BIG BAD W0LVES Canis Eliminatus Operatives 1745	Posted - 2014.05.02 18:25:00 - [2] - Quote thank you. Who wants some?
EternalRMG KNIGHTZ OF THE ROUND Lokun Listamenn 892	Posted - 2014.05.02 18:27:00 - [3] - Quote god ******* damn it, i bought my last pack about 6 months ago... damn BPOs for Sale Dust Player Since: July 2012 Best Assault Dropship Pilot in the Game
Commander Noctus DROID EXILES Proficiency V. 0	Posted - 2014.05.02 18:27:00 - [4] - Quote Thanks for the info, I'll have to try this out. Keeping a screenshot in case this does go down.
Justicar Karnellia Ikomari-Onu Enforcement Caldari State 814	Posted - 2014.05.02 18:31:00 - [5] - Quote Thanks. Will do this and let everyone know if it's possible.
Duke Noobiam S.e.V.e.N. General Tso's Alliance 94	Posted - 2014.05.02 18:34:00 - [6] - Quote Ayrie Coronach wrote: Don't know how long this thread will last before being locked and/or deleted, but here goes. If you've spent money on aurum, call 1-800-345-SONY as soon as possible. They can and will refund transactions for aurum as far back as three months. If, like me you've purchased a booster, some weapons or suits, anything in the last three months and you want your money back in light of today's "announcements" regarding DUST, Sony will reimburse to your PSN wallet the amounts spent. You may be told by the first line of support staff that this isn't possible, but it absolutely is. Just ask to speak to the representative's supervisor and they will start the refund process, which will take 3-5 days. I just had it done, my thanks to supervisor D***** (rest of name withheld to protect the awesome!) Now I absolutely expect and understand that CCP has the right to deny access to DUST 514 in light of my having done this, no company likes dealing with a charge-back, which this essentially is. Anyone who takes advantage of this process needs to understand and accept the potential for service denial/character deletion as well. It's not much of a stand, but I'll take it. CCP can be on the receiving end of broken promises for once. You have no reason for returning your purchases, if I were SONY I would deny all these requests. How do you kill that which has no life?
Atiim Heaven's Lost Property Dirt Nap Squad. 7615	Posted - 2014.05.02 18:40:00 - [7] - Quote Duke Noobiam wrote: You have no reason for returning your purchases, if I were SONY I would deny all these requests. False Advertisement perhaps? CCP Rouge (Crowd Control Productions - EVE: Legion) DUST 514 Kills: 6,186,300 \| Deaths: 0
Darken-Soul BIG BAD W0LVES Canis Eliminatus Operatives 1749	Posted - 2014.05.02 18:42:00 - [8] - Quote Duke Noobiam wrote: Ayrie Coronach wrote: Don't know how long this thread will last before being locked and/or deleted, but here goes. If you've spent money on aurum, call 1-800-345-SONY as soon as possible. They can and will refund transactions for aurum as far back as three months. If, like me you've purchased a booster, some weapons or suits, anything in the last three months and you want your money back in light of today's "announcements" regarding DUST, Sony will reimburse to your PSN wallet the amounts spent. You may be told by the first line of support staff that this isn't possible, but it absolutely is. Just ask to speak to the representative's supervisor and they will start the refund process, which will take 3-5 days. I just had it done, my thanks to supervisor D***** (rest of name withheld to protect the awesome!) Now I absolutely expect and understand that CCP has the right to deny access to DUST 514 in light of my having done this, no company likes dealing with a charge-back, which this essentially is. Anyone who takes advantage of this process needs to understand and accept the potential for service denial/character deletion as well. It's not much of a stand, but I'll take it. CCP can be on the receiving end of broken promises for once. You have no reason for returning your purchases, if I were SONY I would deny all these requests. I hope Sony gets involved and sues CCP. Who wants some?
Ayrie Coronach DUST University Ivy League 29	Posted - 2014.05.02 18:42:00 - [9] - Quote Duke Noobiam wrote: You have no reason for returning your purchases, if I were SONY I would deny all these requests. Can't express how very glad I am that you're not SONY, then. SONY understands that being complicit in a bait-and-switch isn't good for business. Last week I spent money on an MMOFPS that promised continual updates and expansion into the New Eden universe. Today I was told that DUST was NOT the MMOFPS with continual updates and expansion into the New Eden universe, that MMOFPS actually isn't out yet, and when it IS released it won't be on PS3. SONY is keeping a customer here, and I will happily empty out my PSN wallet on other products and services that they offer. CCP gets to watch that money of mine they thought they had get pulled out and handed to a developer that has delivered on its promises.
NIETZCHES OVERMAN Mannar Focused Warfare Gallente Federation 12	Posted - 2014.05.02 18:46:00 - [10] - Quote Ayrie Coronach wrote: Duke Noobiam wrote: You have no reason for returning your purchases, if I were SONY I would deny all these requests. Can't express how very glad I am that you're not SONY, then. SONY understands that being complicit in a bait-and-switch isn't good for business. Last week I spent money on an MMOFPS that promised continual updates and expansion into the New Eden universe. Today I was told that DUST was NOT the MMOFPS with continual updates and expansion into the New Eden universe, that MMOFPS actually isn't out yet, and when it IS released it won't be on PS3. SONY is keeping a customer here, and I will happily empty out my PSN wallet on other products and services that they offer. CCP gets to watch that money of mine they thought they had get pulled out and handed to a developer that has delivered on its promises. Agreed...

Ghost Kaisar Fatal Absolution Dirt Nap Squad. 4563	Posted - 2014.05.02 18:48:00 - [11] - Quote Done. Thank you Headed to Destiny, to Hell with this company. PSN: EVL_Elgost105 Hit me up if you wanna play
Ayrie Coronach DUST University Ivy League 37	Posted - 2014.05.02 18:51:00 - [12] - Quote Ghost Kaisar wrote: Done. Thank you You're welcome. But all thanks should go to SONY, for being reasonable and understanding toward their customers.
Illuminaughty-696 Omega Risk Control Services 308	Posted - 2014.05.02 18:52:00 - [13] - Quote Bump and do eet. I'm telling my corp mates that kept spending money on this p.o.s. game to do the same. Spread the word. Also, if anyone else can verify, return and do so.
Darken-Soul BIG BAD W0LVES Canis Eliminatus Operatives 1756	Posted - 2014.05.02 18:59:00 - [14] - Quote I am also spreading the good news to every one i meet ingame. and bump Who wants some?
Commander Noctus DROID EXILES Proficiency V. 10	Posted - 2014.05.02 18:59:00 - [15] - Quote Le Bump. People must be informed about this.
xxwhitedevilxx M Maphia Clan Unit Unicorn 2407	Posted - 2014.05.02 19:01:00 - [16] - Quote Thank you. Sad thing is that I will only get back 19.90 instead of the other 60 back in June -#Firmocosìperchènonhopersonalità
RYN0CER0S Rise Of Old Dudes 144	Posted - 2014.05.02 19:03:00 - [17] - Quote Bump The guy from the Hamburger train.
skippy678 The Phoenix Federation Caps and Mercs 2472	Posted - 2014.05.02 19:04:00 - [18] - Quote bump Level 2 Forum Warrior
TrueXer0z DUST University Ivy League 494	Posted - 2014.05.02 19:04:00 - [19] - Quote PSN Support: We can go ahead and process a refund request for this content, after your case is reviewed we will let you know the resolution via email, this can take up to 7 business days. Director, Dust University *~Kevall Longstride for CPM1~*
Kaminoikari DROID EXILES Proficiency V. 204	Posted - 2014.05.02 19:06:00 - [20] - Quote Too bad this doesn't apply to the Dren Pack, which I purchased to support this "continual development" game back last year. Dropships need a buff. This way they can stop derping everywhere . ;_; >Tfw no Amarr dropship and laser turrets

SeeD A Dust Garden 17	Posted - 2014.05.02 19:07:00 - [21] - Quote Thanks. Looks like sony will be busy. Merc Log after FF 2014 Dust: Keynote of Death
Ariadne Rayne The Unholy Legion Of DarkStar DARKSTAR ARMY 8	Posted - 2014.05.02 19:07:00 - [22] - Quote Not exactly sure how this was a bait and switch..this game's been up for two years, they will keep working on it. You people are down right ********.
jerrmy12 kahoalii Proficiency V. 1377	Posted - 2014.05.02 19:08:00 - [23] - Quote Ayrie Coronach wrote: Don't know how long this thread will last before being locked and/or deleted, but here goes. If you've spent money on aurum, call 1-800-345-SONY as soon as possible. They can and will refund transactions for aurum as far back as three months. If, like me you've purchased a booster, some weapons or suits, anything in the last three months and you want your money back in light of today's "announcements" regarding DUST, Sony will reimburse to your PSN wallet the amounts spent. You may be told by the first line of support staff that this isn't possible, but it absolutely is. Just ask to speak to the representative's supervisor and they will start the refund process, which will take 3-5 days. I just had it done, my thanks to supervisor D***** (rest of name withheld to protect the awesome!) Now I absolutely expect and understand that CCP has the right to deny access to DUST 514 in light of my having done this, no company likes dealing with a charge-back, which this essentially is. Anyone who takes advantage of this process needs to understand and accept the potential for service denial/character deletion as well. It's not much of a stand, but I'll take it. CCP can be on the receiving end of broken promises for once. What if I had a bpo lav code remeemed? I <3 girl gamers Tears, sweet delicious tears
DUST Fiend OSG Planetary Operations Covert Intervention 13360	Posted - 2014.05.02 19:10:00 - [24] - Quote My purchases were too far back, but I will definitely share this where I can. My Music Videos & Fan Fiction Incubus, Gallente Proud
Boomer Dues Mortis Ahrendee Mercenaries Dirt Nap Squad. 207	Posted - 2014.05.02 19:13:00 - [25] - Quote Bump to make sure people see this, ccp can complain all they want I will just say to them HTFU you screw your customers you deserve the same.
jerrmy12 kahoalii Proficiency V. 1377	Posted - 2014.05.02 19:13:00 - [26] - Quote jerrmy12 kahoalii wrote: Ayrie Coronach wrote: Don't know how long this thread will last before being locked and/or deleted, but here goes. If you've spent money on aurum, call 1-800-345-SONY as soon as possible. They can and will refund transactions for aurum as far back as three months. If, like me you've purchased a booster, some weapons or suits, anything in the last three months and you want your money back in light of today's "announcements" regarding DUST, Sony will reimburse to your PSN wallet the amounts spent. You may be told by the first line of support staff that this isn't possible, but it absolutely is. Just ask to speak to the representative's supervisor and they will start the refund process, which will take 3-5 days. I just had it done, my thanks to supervisor D***** (rest of name withheld to protect the awesome!) Now I absolutely expect and understand that CCP has the right to deny access to DUST 514 in light of my having done this, no company likes dealing with a charge-back, which this essentially is. Anyone who takes advantage of this process needs to understand and accept the potential for service denial/character deletion as well. It's not much of a stand, but I'll take it. CCP can be on the receiving end of broken promises for once. What if I had a bpo lav code remeemed? And I sont have a phone, I <3 girl gamers Tears, sweet delicious tears
Ankbar Latrommi S.e.V.e.N. General Tso's Alliance 102	Posted - 2014.05.02 19:14:00 - [27] - Quote Atiim wrote: Duke Noobiam wrote: You have no reason for returning your purchases, if I were SONY I would deny all these requests. False Advertisement perhaps? I don't know about consumable PSN products, but I would certainly be doing this if I had taken vacation days and flown to fanfest to hear about Dust development. Reiner Knizia-"When playing a game, the goal is to win, but it is the goal that is important, not the winning." Eve> FPS
Kaminoikari DROID EXILES Proficiency V. 206	Posted - 2014.05.02 19:14:00 - [28] - Quote I just checked the Jap sub-forum. Either they all know about it in-game or they're all oblivious. Someone go spread the word! Dropships need a buff. This way they can stop derping everywhere . ;_; >Tfw no Amarr dropship and laser turrets
Ayrie Coronach DUST University Ivy League 60	Posted - 2014.05.02 19:16:00 - [29] - Quote jerrmy12 kahoalii wrote: What if I had a bpo lav code remeemed? I don't think there's much that can be done about BPOs. The limitation is three months, anything further back than that is; A.) Difficult and time-consuming to find transaction records for B.) Happened long enough ago that it can be argued you got fair use and value for your money Which I did. I got plenty of use out of my BPOs, aurum proto weapons while I skilled up and boosters for the last year or so. But with today's announcement comes the realization that this game's support has been pulled. Development has been halted (not "back burner-ed" but halted) and that makes this game no longer an MMOFPS with continual updates and content expansion. Which is what I recently spent money on. The product as it is today is no longer the product I paid for. A product very similar to the product I thought I recently paid for has been announced today for the PC, and its name is Legion. Ergo, bait-and-switch, refunds.
pyramidhead 420 Carbon 7 Iron Oxide. 481	Posted - 2014.05.02 19:16:00 - [30] - Quote works

Joel II X Dah Gods O Bacon 2476	Posted - 2014.05.02 19:17:00 - [31] - Quote I only spent 5 dollars for the million clone challenge. I'm not going to bother SONY Staff for 5 miserable dollars.
jerrmy12 kahoalii Proficiency V. 1377	Posted - 2014.05.02 19:18:00 - [32] - Quote Ayrie Coronach wrote: jerrmy12 kahoalii wrote: What if I had a bpo lav code remeemed? I don't think there's much that can be done about BPOs. The limitation is three months, anything further back than that is; A.) Difficult and time-consuming to find transaction records for B.) Happened long enough ago that it can be argued you got fair use and value for your money Which I did. I got plenty of use out of my BPOs, aurum proto weapons while I skilled up and boosters for the last year or so. But with today's announcement comes the realization that this game's support has been pulled. Development has been halted (not "back burner-ed" but halted) and that makes this game no longer an MMOFPS with continual updates and content expansion. Which is what I recently spent money on. The product as it is today is no longer the product I paid for. A product very similar to the product I thought I recently paid for has been announced today for the PC, and its name is Legion. Ergo, bait-and-switch, refunds. Inredeemed 2 lav buleprint codes in 1 month, can I get it refunded and can I email them? I <3 girl gamers Tears, sweet delicious tears
Illuminaughty-696 Omega Risk Control Services 309	Posted - 2014.05.02 19:18:00 - [33] - Quote DUST Fiend wrote: My purchases were too far back, but I will definitely share this where I can. Mine, too, man. Respect for spreading the word despite that fact, though. This is in no way a bump.
Archer Yorcot S.e.V.e.N. General Tso's Alliance 48	Posted - 2014.05.02 19:20:00 - [34] - Quote Every merc in New Eden should see this thread. Bump and +1. This forum signature is OP.
Triple Repair Madrugar Mannar Focused Warfare Gallente Federation 26	Posted - 2014.05.02 19:23:00 - [35] - Quote Spreading this around, thanks for sharing OP!
Ayrie Coronach DUST University Ivy League 69	Posted - 2014.05.02 19:24:00 - [36] - Quote jerrmy12 kahoalii wrote: Inredeemed 2 lav buleprint codes in 1 month, can I get it refunded and can I email them? I'd probably say no, because those BPO codes have existed since BPOs were a thing you could purchase. Which is well over three months, and SOMEONE could have got fair use out of them during the time they've existed. You didn't, and that truly sucks, but I don't think you'll have much luck. However you can get in touch with SONY through their live-chat support. Link below for all their contact options. Playstation Network Support
Darken-Soul BIG BAD W0LVES Canis Eliminatus Operatives 1757	Posted - 2014.05.02 19:28:00 - [37] - Quote Joel II X wrote: I only spent 5 dollars for the million clone challenge. I'm not going to bother SONY Staff for 5 miserable dollars. Enabler Who wants some?
Obodiah Garro Tech Guard RISE of LEGION 1029	Posted - 2014.05.02 19:32:00 - [38] - Quote Is this legit? Can we have a Dev comment on this and all the implications of taking this action? Nemo me impune lacessit
Darken-Soul BIG BAD W0LVES Canis Eliminatus Operatives 1760	Posted - 2014.05.02 19:33:00 - [39] - Quote Obodiah Garro wrote: Is this legit? Can we have a Dev comment on this and all the implications of taking this action? You are still suckin CCP sack? Who wants some?
lithkul devant Legions of Infinite Dominion Zero-Day 204	Posted - 2014.05.02 19:33:00 - [40] - Quote My purchases were last year, such as with the Dren package so I have no hope for getting my money back, all I can do now is hope that my stuff goes onto Legion and to help stick a fork in CCP's eye for hitting me over the head with a baseball bat like this and calling me a *****.

Ronan Elsword Dead Six Initiative Lokun Listamenn 272	Posted - 2014.05.02 19:38:00 - [41] - Quote Thanks, won't help me but I'll be sending the info to my Alliance members. PvE 2014
Obodiah Garro Tech Guard RISE of LEGION 1029	Posted - 2014.05.02 19:41:00 - [42] - Quote Darken-Soul wrote: Obodiah Garro wrote: Is this legit? Can we have a Dev comment on this and all the implications of taking this action? You are still suckin CCP sack? Hell no i just want to know if am getting trolled because am all for getting my mufafukn money back Nemo me impune lacessit
Namirial Kensai Seituoda Taskforce Command Caldari State 39	Posted - 2014.05.02 19:41:00 - [43] - Quote Ariadne Rayne wrote: Not exactly sure how this was a bait and switch..this game's been up for two years, they will keep working on it. You people are down right ********. because all fo teh features they were selling this game for, are actually going to be made into a separate game instead. they are turning DUST into a no-consequence/interaction lobby shooter, and Legion will be the EVE-integrated dedicated MMOFPS instead. So yes, its bait and switch, they advertised this as one product, but then made it something else while saying that "no no, THIS will be the product you wanted". Let me put it this way, if DUST was a kickstarter, CCP would have had to refund all donations and been permanently banned from the site.
Commander Noctus DROID EXILES Proficiency V. 20	Posted - 2014.05.02 19:48:00 - [44] - Quote Le Bump
Ayrie Coronach DUST University Ivy League 79	Posted - 2014.05.02 19:51:00 - [45] - Quote Obodiah Garro wrote: Is this legit? Can we have a Dev comment on this and all the implications of taking this action? It is legit. In principle this is just a charge-back. You are demanding return of funds because what you ended up purchasing isn't what was advertised. It isn't ACTUALLY a charge-back in my case because I allowed PSN to keep the money in my wallet instead of it being refunded to my bank account/credit card, so in actuality it is SONY initiating a charge-back of their funds at my request, but in essence it's the same thing. The implications are that CCP absolutely has the right to deny you access to DUST 514's servers/your characters and associated data once you do it, and/or CCP could dispute the charge-back in an attempt to hold onto the money. That second option will have to go to arbitration, which normally doesn't end in favor of the merchant or service provider. As long as you understand and are okay with the very real possibility of CCP refusing you access to the game from this point on, go ahead and get your money back.
low genius The Sound Of Freedom Dirt Nap Squad. 1507	Posted - 2014.05.02 19:53:00 - [46] - Quote Atiim wrote: Duke Noobiam wrote: You have no reason for returning your purchases, if I were SONY I would deny all these requests. False Advertisement perhaps? ten year development plan my ass. eatsbabies cienfuegos steward of the renegade alliance.
Zcynx Rivera S.e.V.e.N. General Tso's Alliance 31	Posted - 2014.05.02 19:54:00 - [47] - Quote If a dev comes with the sob story of "we will bann you", I will laugh so hard. We are in biomass anyways CCP!!!! You yourself said it in the live stream by announcing the new game and spitting on our faces. CCP Logibro already said they can't transfer us...LMFAO!!
Thor Odinson42 Molon Labe. General Tso's Alliance 3667	Posted - 2014.05.02 19:55:00 - [48] - Quote Ayrie Coronach wrote: Obodiah Garro wrote: Is this legit? Can we have a Dev comment on this and all the implications of taking this action? It is legit. In principle this is just a charge-back. You are demanding return of funds because what you ended up purchasing isn't what was advertised. It isn't ACTUALLY a charge-back in my case because I allowed PSN to keep the money in my wallet instead of it being refunded to my bank account/credit card, so in actuality it is SONY initiating a charge-back of their funds at my request, but in essence it's the same thing. The implications are that CCP absolutely has the right to deny you access to DUST 514's servers/your characters and associated data once you do it, and/or CCP could dispute the charge-back in an attempt to hold onto the money. That second option will have to go to arbitration, which normally doesn't end in favor of the merchant or service provider. As long as you understand and are okay with the very real possibility of CCP refusing you access to the game from this point on, go ahead and get your money back. I'm not having any luck. Waiting to talk to a supervisor Level 3 Forum Warrior
Obodiah Garro Tech Guard RISE of LEGION 1031	Posted - 2014.05.02 19:58:00 - [49] - Quote Ayrie Coronach wrote: Obodiah Garro wrote: Is this legit? Can we have a Dev comment on this and all the implications of taking this action? It is legit. In principle this is just a charge-back. You are demanding return of funds because what you ended up purchasing isn't what was advertised. It isn't ACTUALLY a charge-back in my case because I allowed PSN to keep the money in my wallet instead of it being refunded to my bank account/credit card, so in actuality it is SONY initiating a charge-back of their funds at my request, but in essence it's the same thing. The implications are that CCP absolutely has the right to deny you access to DUST 514's servers/your characters and associated data once you do it, and/or CCP could dispute the charge-back in an attempt to hold onto the money. That second option will have to go to arbitration, which normally doesn't end in favor of the merchant or service provider. As long as you understand and are okay with the very real possibility of CCP refusing you access to the game from this point on, go ahead and get your money back. **** you make it sound like a win-win situation, got the UK number lol? Nemo me impune lacessit
Thor Odinson42 Molon Labe. General Tso's Alliance 3667	Posted - 2014.05.02 19:58:00 - [50] - Quote Just got $99 back Thanks OP Level 3 Forum Warrior

jerrmy12 kahoalii Proficiency V. 1378	Posted - 2014.05.02 20:02:00 - [51] - Quote All sales are final Im prevented from doing this Sony support line Sony live chat sorry I <3 girl gamers Tears, sweet delicious tears
Ankbar Latrommi S.e.V.e.N. General Tso's Alliance 105	Posted - 2014.05.02 20:08:00 - [52] - Quote jerrmy12 kahoalii wrote: All sales are final Im prevented from doing this Sony support line Sony live chat sorry Call again, see if you get someone else. Certainly you should be able to use everyone else getting their money back as an issue. Also, possibly not taking it out of PS wallet, just Dust. Reiner Knizia-"When playing a game, the goal is to win, but it is the goal that is important, not the winning." Eve> FPS
Ankbar Latrommi S.e.V.e.N. General Tso's Alliance 107	Posted - 2014.05.02 20:09:00 - [53] - Quote Zcynx Rivera wrote: If a dev comes with the sob story of "we will bann you", I will laugh so hard. We are in biomass anyways CCP!!!! You yourself said it in the live stream by announcing the new game and spitting on our faces. CCP Logibro already said they can't transfer us...LMFAO!! Zcynx bro, Logi said (look at dev posts) that they don't know if it can happen. Now, I'm betting it won't in any substantial way be a character transfer, maybe just name and race, but still. Interesting that they have to mess with Sony legal about it. Reiner Knizia-"When playing a game, the goal is to win, but it is the goal that is important, not the winning." Eve> FPS
jerrmy12 kahoalii Proficiency V. 1378	Posted - 2014.05.02 20:11:00 - [54] - Quote Ankbar Latrommi wrote: jerrmy12 kahoalii wrote: All sales are final Im prevented from doing this Sony support line Sony live chat sorry Call again, see if you get someone else. Certainly you should be able to use everyone else getting their money back as an issue. Also, possibly not taking it out of PS wallet, just Dust. It was live chat I wanted the money in my ps wallet I <3 girl gamers Tears, sweet delicious tears
alberthofmien Seituoda Taskforce Command Caldari State 1	Posted - 2014.05.02 20:13:00 - [55] - Quote If I do this do you think they will **** with my Eve Character? I know its on PC and all but after what CCP has done to the Dust Fanbase I am not so sure they wouldn't do this to get at me for wanting my money back. I dont know maybe im just paranoid Only the insane have the strength enough to prosper. Only those who prosper may truly judge what is sane.
Thor Odinson42 Molon Labe. General Tso's Alliance 3672	Posted - 2014.05.02 20:13:00 - [56] - Quote Ankbar Latrommi wrote: jerrmy12 kahoalii wrote: All sales are final Im prevented from doing this Sony support line Sony live chat sorry Call again, see if you get someone else. Certainly you should be able to use everyone else getting their money back as an issue. Also, possibly not taking it out of PS wallet, just Dust. This, I had to ask to talk to a supervisor I kept saying that they knew they were doing this for months while pushing boosters to be used on characters that wouldn't be transported over Level 3 Forum Warrior
Rami Hamilo Expert Intervention Caldari State 72	Posted - 2014.05.02 20:22:00 - [57] - Quote So, all I ahve to do is call the support line and immediately ask to talk to a supervisor about getting a refund on Dust 514 purchases to my PS Wallet, yeah?
Triple Repair Madrugar Mannar Focused Warfare Gallente Federation 30	Posted - 2014.05.02 20:24:00 - [58] - Quote Just be warned that CCP is vindictive and will likely close all related CCP accounts.
Ayrie Coronach DUST University Ivy League 92	Posted - 2014.05.02 20:31:00 - [59] - Quote jerrmy12 kahoalii wrote: All sales are final Im prevented from doing this Sony support line Sony live chat sorry You specifically I already responded to and I told you, it's unlikely you will see any kind of refund because your purchase had to have been made many months ago, when BPOs were still for sale. I'm really sorry, but a good case can be made that during the time between then and now you had ample opportunity to get fair use and value out of your (or whoever's) purchase. This will only work for transactions made in the last three months because of that "fair use and value" limitation, in addition to the unreasonableness of asking Sony to comb through transaction records up to two years old in an attempt to refund every purchase you might have ever made in DUST.
Rami Hamilo Expert Intervention Caldari State 73	Posted - 2014.05.02 20:31:00 - [60] - Quote Triple Repair Madrugar wrote: Just be warned that CCP is vindictive and will likely close all related CCP accounts. It's a good thing I only have a Dust account. I certainly won't be getting an EVE Account or a Legion Account or a Valkyrie Account now.

Poncho Polous The Phoenix Federation Caps and Mercs 258	Posted - 2014.05.02 20:32:00 - [61] - Quote Just called in to SONY, they confirmed my purchases would be refunded withing 3-5 business days, worked first try no need to ask for a supervisor or anything, just explain to them whats happening here, and it probably wont hurt if you tell them you want to spend the money you'd be getting back on other SONY products, that's what I did and I got no problems. I also brought up that many people here are posting of their success with this process, and that if others have been refunded you should too. Good luck everyone! CEO The Phoenix Federation WE DA BUSSS!!!
jerrmy12 kahoalii Proficiency V. 1382	Posted - 2014.05.02 20:33:00 - [62] - Quote Ayrie Coronach wrote: jerrmy12 kahoalii wrote: All sales are final Im prevented from doing this Sony support line Sony live chat sorry You specifically I already responded to and I told you, it's unlikely you will see any kind of refund because your purchase had to have been made many months ago, when BPOs were still for sale. I'm really sorry, but a good case can be made that during the time between then and now you had ample opportunity to get fair use and value out of your (or whoever's) purchase. This will only work for transactions made in the last three months because of that "fair use and value" limitation, in addition to the unreasonableness of asking Sony to comb through transaction records up to two years old in an attempt to refund every purchase you might have ever made in DUST. I said for the bpo lav code I <3 girl gamers Tears, sweet delicious tears
Karl Koekwaus 206	Posted - 2014.05.02 20:33:00 - [63] - Quote I don't have any money put into dust, but if you've bought anything in the last 3 months, I would try to get as much as possible out of Dust. Seeing CCPs reaction they're not even trying to salvage it anymore and just let it trainwreck. Micheal Jackson died for my sins
Darken-Soul BIG BAD W0LVES Canis Eliminatus Operatives 1771	Posted - 2014.05.02 20:35:00 - [64] - Quote Poncho Polous wrote: Just called in to SONY, they confirmed my purchases would be refunded withing 3-5 business days, worked first try no need to ask for a supervisor or anything, just explain to them whats happening here, and it probably wont hurt if you tell them you want to spend the money you'd be getting back on other SONY products, that's what I did and I got no problems. I also brought up that many people here are posting of their success with this process, and that if others have been refunded you should too. Good luck everyone! Thanks everybody for not fanboying up. I hope everyone gets compensated for buying CCPs lies. Thanks to SONY as well. They will always keep my business. Great company Who wants some?
ER-Bullitt Molon Labe. General Tso's Alliance 1451	Posted - 2014.05.02 20:39:00 - [65] - Quote Got off the phone with sony, the rep I spoke to put in a refund request for every transcation he could find on my account tied to Dust 514 since I first started playing. Apparently a refund team will investigate and respond within 5-7 business days, via email. Until the money is posted back to my psn wallet, I wont call it a success... but I didn't need to ask for a supervisor, and the rep I spoke to said I was the first person he had spoken to regarding this issue. He was helpful tho, and even agreed that what is happening is garbage. Good luck to everyone else, will try to remember to post back here if/when any of the $$ is posted back to the account.
jerrmy12 kahoalii Proficiency V. 1382	Posted - 2014.05.02 20:42:00 - [66] - Quote ER-Bullitt wrote: Got off the phone with sony, the rep I spoke to put in a refund request for every transcation he could find on my account tied to Dust 514 since I first started playing. Apparently a refund team will investigate and respond within 5-7 business days, via email. Until the money is posted back to my psn wallet, I wont call it a success... but I didn't need to ask for a supervisor, and the rep I spoke to said I was the first person he had spoken to regarding this issue. He was helpful tho, and even agreed that what is happening is garbage. Good luck to everyone else, will try to remember to post back here if/when any of the $$ is posted back to the account. I cant call them so no refunds for me I <3 girl gamers Tears, sweet delicious tears
Ayrie Coronach DUST University Ivy League 94	Posted - 2014.05.02 20:55:00 - [67] - Quote I really hate to self-bump but this needs to stay first page, people need to know they can get their money back. So um... bump?
Scrub Zero Ikomari-Onu Enforcement Caldari State 41	Posted - 2014.05.02 20:59:00 - [68] - Quote FK sony! Go to the top of the food chain! My mastercard has a 1 year charge back policy. I only bought a ps3 TO PLAY DUST. I've had enough of the lies. Anyone want a ps3?
Rizlax Yazzax Molon Labe. General Tso's Alliance 226	Posted - 2014.05.02 21:01:00 - [69] - Quote Bumpety bump. Must stay on the first page! Nice work OP.
Illuminaughty-696 Omega Risk Control Services 318	Posted - 2014.05.02 21:03:00 - [70] - Quote Ayrie Coronach wrote: I really hate to self-bump but this needs to stay first page, people need to know they can get their money back. So um... bump? I agree 100 percent. I'm spreading the word and linking to this thread, man.

Kratek Heshan United Colonial Empire Army Freek Alliance 35	Posted - 2014.05.02 21:09:00 - [71] - Quote here what happen they use sony to get our money and move back to microsoft that what happen we will be happy if they put this on ps4
Tebu Gan Dem Durrty Boyz Dirt Nap Squad. 872	Posted - 2014.05.02 21:18:00 - [72] - Quote Bump, very helpful post. As a customer of sony's playstation series from the start (playstation one and beyond) I am very happy to see them do this for their customers. While I will wait to get more information before requesting a refund, it would seem this is rather inevitable. Not a single mention of their current game dust 514, when the keynote reads dust 514, worries me. Really big shaft from CCP. Not to mention it would seem that legion is everything Dust should have been, and no doubt a way from being ready for anything. I've spent a lot of money on this game as a show of support to the guys down at CCP. I spent a lot of times providing, mostly, logical and constructive feedback to the forums in hopes I could help make a difference to the game. I'm just a little upset for devoting this time to the game. Tanks - Balancing Turrets
Rami Hamilo Expert Intervention Caldari State 73	Posted - 2014.05.02 21:20:00 - [73] - Quote Well, I just got off the phone with some Sony rep and he said that sales are final and they don't do refunds on DLC. However, they did say that there is something active for PS4 development in regards of Dust 514. So, even though I didn't get a refund (and I talked at length with the rep), I'm alright with not getting a refund.
Poncho Polous The Phoenix Federation Caps and Mercs 268	Posted - 2014.05.02 21:22:00 - [74] - Quote Rami Hamilo wrote: Well, I just got off the phone with some Sony rep and he said that sales are final and they don't do refunds on DLC. However, they did say that there is something active for PS4 development in regards of Dust 514. So, even though I didn't get a refund (and I talked at length with the rep), I'm alright with not getting a refund. Call back and speak to a different rep. If still no luck ask for a supervisor, and if all else fails site all the success others are having here, at least a few dozen people have confirmed they are being refunded. I have a hard time believing they'll tell some people no while the majority are told yes. CEO The Phoenix Federation WE DA BUSSS!!!
Ayrie Coronach DUST University Ivy League 98	Posted - 2014.05.02 21:27:00 - [75] - Quote Rami Hamilo wrote: Well, I just got off the phone with some Sony rep and he said that sales are final and they don't do refunds on DLC. However, they did say that there is something active for PS4 development in regards of Dust 514. So, even though I didn't get a refund (and I talked at length with the rep), I'm alright with not getting a refund. Did you ask to speak to a supervisor? Did you tell the supervisor that what you were offered and paid for recently is NOT in fact what you were given? I bought items for use in a continually updated MMOFPS connected to the New Eden universe, with promises of expansion and further integration over time. Today CCP changed the format of this game to a shooter sold (given away) as-is with no plans at expansion or integration beyond minor bug-fixes to existing content. They baited us, then switched. Explain this to the SONY rep, and get your money back as others have done.
Big Popa Smurff The Rainbow Effect Dirt Nap Squad. 1028	Posted - 2014.05.02 21:27:00 - [76] - Quote http://faq.en.playstation.com/app/answers/detail/a_id/842/locale=en_GB here is more customer support helplines for peeps outside US Original AFK Hunter
Enji Elric Matari Combat Research and Manufacture Inc. Interstellar Murder of Crows 296	Posted - 2014.05.02 21:29:00 - [77] - Quote bump MCRMI Recruiting
Kratek Heshan United Colonial Empire Army Freek Alliance 36	Posted - 2014.05.02 21:29:00 - [78] - Quote sony should speak to cpp they just rip off sony use our money to make a game for microsoft
Rizlax Yazzax Molon Labe. General Tso's Alliance 226	Posted - 2014.05.02 21:34:00 - [79] - Quote Second page. No. No. Back to first we go!
Karl Koekwaus 208	Posted - 2014.05.02 21:34:00 - [80] - Quote If this is working for people, thats grand. Micheal Jackson died for my sins

ER-Bullitt Molon Labe. General Tso's Alliance 1453	Posted - 2014.05.02 21:35:00 - [81] - Quote Poncho Polous wrote: Rami Hamilo wrote: Well, I just got off the phone with some Sony rep and he said that sales are final and they don't do refunds on DLC. However, they did say that there is something active for PS4 development in regards of Dust 514. So, even though I didn't get a refund (and I talked at length with the rep), I'm alright with not getting a refund. Call back and speak to a different rep. If still no luck ask for a supervisor, and if all else fails site all the success others are having here, at least a few dozen people have confirmed they are being refunded. I have a hard time believing they'll tell some people no while the majority are told yes. I have to disagree... the rep I spoke to said he was forwarding the refund requests to the refund "team" for investigation which would take 5-7 business days. He gave me several refund ticket numbers as well in case I needed to follow up. I would assume some other people here who have reported in that "I am getting a refund" were probably not listening too well, and were told similar. They aren't going to click a button and put money back in your wallet without first investigating... So until people confirm they actually got the money placed back in the wallet.. it is all heresay for now. Glad that sony reps answered the calls, and some are at least willing to investigate rather than read from a script.
Ayrie Coronach DUST University Ivy League 103	Posted - 2014.05.02 21:49:00 - [82] - Quote ER-Bullitt wrote: Poncho Polous wrote: Rami Hamilo wrote: Well, I just got off the phone with some Sony rep and he said that sales are final and they don't do refunds on DLC. However, they did say that there is something active for PS4 development in regards of Dust 514. So, even though I didn't get a refund (and I talked at length with the rep), I'm alright with not getting a refund. Call back and speak to a different rep. If still no luck ask for a supervisor, and if all else fails site all the success others are having here, at least a few dozen people have confirmed they are being refunded. I have a hard time believing they'll tell some people no while the majority are told yes. I have to disagree... the rep I spoke to said he was forwarding the refund requests to the refund "team" for investigation which would take 5-7 business days. He gave me several refund ticket numbers as well in case I needed to follow up. I would assume some other people here who have reported in that "I am getting a refund" were probably not listening too well, and were told similar. They aren't going to click a button and put money back in your wallet without first investigating... So until people confirm they actually got the money placed back in the wallet.. it is all heresay for now. Glad that sony reps answered the calls, and some are at least willing to investigate rather than read from a script. This may be true in some cases, and no of course they won't just hit a button and call it square in any case. But I was not told my case was "forwarded to a refund team" at any point. I was told, by the supervisor I spoke to that the refund would be processed and the funds available for use again within 3-5 days. There was no "maybe yes, maybe no" for me, personally. There was a "Yes, we can do that. Here is your ticket number, expect your refund in three to five days." Now come day six, if I don't have my refund I will have issues with SONY that will need to be addressed. But for now, SONY are heroes in my book, cleaning up CCPs mess. I'd like to say further though, that SONY has very little reason to NOT process a transaction refund like this. SONY loses nothing from this type of charge-back. In fact SONY stands to GAIN from it. SONY took a cut from the transaction the first time I spent the wallet funds on CCP's aurum. The funds are placed back in my PSN wallet, I will spend them again on some other game's items or DLC, SONY will take a cut from that new transaction as well. SONY is out of pocket NOTHING, and stands to actually gain. Any blowback caused by these refunds land squarely at CCP's feet when they ask SONY "What are these charges you're handing us this month?" and SONY replies "The customers weren't satisfied with what you sold them, we gave them their money back, and you're now going to reimburse us what we had to front them."
PonyClause Rex Resheph Interstellar Strategy Gallente Federation 297	Posted - 2014.05.02 21:53:00 - [83] - Quote and this kids is why micro transactions are bad mmmmm-k
Poncho Polous The Phoenix Federation Caps and Mercs 281	Posted - 2014.05.02 21:54:00 - [84] - Quote Ayrie Coronach wrote: ER-Bullitt wrote: Poncho Polous wrote: Rami Hamilo wrote: Well, I just got off the phone with some Sony rep and he said that sales are final and they don't do refunds on DLC. However, they did say that there is something active for PS4 development in regards of Dust 514. So, even though I didn't get a refund (and I talked at length with the rep), I'm alright with not getting a refund. Call back and speak to a different rep. If still no luck ask for a supervisor, and if all else fails site all the success others are having here, at least a few dozen people have confirmed they are being refunded. I have a hard time believing they'll tell some people no while the majority are told yes. I have to disagree... the rep I spoke to said he was forwarding the refund requests to the refund "team" for investigation which would take 5-7 business days. He gave me several refund ticket numbers as well in case I needed to follow up. I would assume some other people here who have reported in that "I am getting a refund" were probably not listening too well, and were told similar. They aren't going to click a button and put money back in your wallet without first investigating... So until people confirm they actually got the money placed back in the wallet.. it is all heresay for now. Glad that sony reps answered the calls, and some are at least willing to investigate rather than read from a script. This may be true in some cases, and no of course they won't just hit a button and call it square in any case. But I was not told my case was "forwarded to a refund team" at any point. I was told, by the supervisor I spoke to that the refund would be processed and the funds available for use again within 3-5 days. There was no "maybe yes, maybe no" for me, personally. There was a "Yes, we can do that. Here is your ticket number, expect your refund in three to five days." Now come day six, if I don't have my refund I will have issues with SONY that will need to be addressed. But for now, SONY are heroes in my book, cleaning up CCPs mess. I'd like to say further though, that SONY has very little reason to NOT process a transaction refund like this. SONY loses nothing from this type of charge-back. In fact SONY stands to GAIN from it. SONY took a cut from the transaction the first time I spent the wallet funds on CCP's aurum. The funds are placed back in my PSN wallet, I will spend them again on some other game's items or DLC, SONY will take a cut from that new transaction as well. SONY is out of pocket NOTHING, and stands to actually gain. Any blowback caused by these refunds land squarely at CCP's feet when they ask SONY "What are these charges you're handing us this month?" and SONY replies "The customers weren't satisfied with what you sold them, we gave them their money back, and you're now going to reimburse us what we had to front them." THIS I was told the exact same thing. He put me on hold and went about a minor investigation while I was waiting, was able to confirm the purchase dates and ammounts, and told me the refund is in process and will be available to me again in 3-5 business days, also asked if I wanted it in PSN form or credit card form. I chose PSN, they've always been good to me and I've no reason to take the money out of their hands too. I was given one case number to call back if for any reason the reimbursement is not here within 5 days. CEO The Phoenix Federation WE DA BUSSS!!!
pyramidhead 420 Carbon 7 Iron Oxide. 482	Posted - 2014.05.02 22:05:00 - [85] - Quote Poncho Polous wrote: Ayrie Coronach wrote: ER-Bullitt wrote: Poncho Polous wrote: Rami Hamilo wrote: Well, I just got off the phone with some Sony rep and he said that sales are final and they don't do refunds on DLC. However, they did say that there is something active for PS4 development in regards of Dust 514. So, even though I didn't get a refund (and I talked at length with the rep), I'm alright with not getting a refund. Call back and speak to a different rep. If still no luck ask for a supervisor, and if all else fails site all the success others are having here, at least a few dozen people have confirmed they are being refunded. I have a hard time believing they'll tell some people no while the majority are told yes. I have to disagree... the rep I spoke to said he was forwarding the refund requests to the refund "team" for investigation which would take 5-7 business days. He gave me several refund ticket numbers as well in case I needed to follow up. I would assume some other people here who have reported in that "I am getting a refund" were probably not listening too well, and were told similar. They aren't going to click a button and put money back in your wallet without first investigating... So until people confirm they actually got the money placed back in the wallet.. it is all heresay for now. Glad that sony reps answered the calls, and some are at least willing to investigate rather than read from a script. This may be true in some cases, and no of course they won't just hit a button and call it square in any case. But I was not told my case was "forwarded to a refund team" at any point. I was told, by the supervisor I spoke to that the refund would be processed and the funds available for use again within 3-5 days. There was no "maybe yes, maybe no" for me, personally. There was a "Yes, we can do that. Here is your ticket number, expect your refund in three to five days." Now come day six, if I don't have my refund I will have issues with SONY that will need to be addressed. But for now, SONY are heroes in my book, cleaning up CCPs mess. I'd like to say further though, that SONY has very little reason to NOT process a transaction refund like this. SONY loses nothing from this type of charge-back. In fact SONY stands to GAIN from it. SONY took a cut from the transaction the first time I spent the wallet funds on CCP's aurum. The funds are placed back in my PSN wallet, I will spend them again on some other game's items or DLC, SONY will take a cut from that new transaction as well. SONY is out of pocket NOTHING, and stands to actually gain. Any blowback caused by these refunds land squarely at CCP's feet when they ask SONY "What are these charges you're handing us this month?" and SONY replies "The customers weren't satisfied with what you sold them, we gave them their money back, and you're now going to reimburse us what we had to front them." THIS I was told the exact same thing. He put me on hold and went about a minor investigation while I was waiting, was able to confirm the purchase dates and ammounts, and told me the refund is in process and will be available to me again in 3-5 business days, also asked if I wanted it in PSN form or credit card form. I chose PSN, they've always been good to me and I've no reason to take the money out of their hands too. I was given one case number to call back if for any reason the reimbursement is not here within 5 days. ^^^this 74.99 for me in 5 to 7 business days. its how they handle all their refunds. my kids got onto the psn and bought some 2 souls game and was refunded the exact same way just about a week ago
Rami Hamilo Expert Intervention Caldari State 73	Posted - 2014.05.02 22:05:00 - [86] - Quote Poncho Polous wrote: Rami Hamilo wrote: Well, I just got off the phone with some Sony rep and he said that sales are final and they don't do refunds on DLC. However, they did say that there is something active for PS4 development in regards of Dust 514. So, even though I didn't get a refund (and I talked at length with the rep), I'm alright with not getting a refund. Call back and speak to a different rep. If still no luck ask for a supervisor, and if all else fails site all the success others are having here, at least a few dozen people have confirmed they are being refunded. I have a hard time believing they'll tell some people no while the majority are told yes. The way he explained it basically said that someone could get a refund, then someone else with the same exact thing might not due to their ToS and EULA. With that being said, He did say that there is nothing at all about them cancelling the game and walking away from it. He did say that they are still developing the game and have it slated for trying to bring it out on the PS4. I cited this thread and other's getting a refund, but they said that I might not get it. I'll try calling back later for a different rep, though and see if it'll work. But if they say no and if they say the same thing as the first one, I won't be too fired up about not getting a refund. The moment I head a Sony rep say that they are still planning on developing the game and possibly bringing it to the PS4, I was put at ease a bit.
Ayrie Coronach DUST University Ivy League 107	Posted - 2014.05.02 22:11:00 - [87] - Quote Bump for great consumer justice!
Big Popa Smurff The Rainbow Effect Dirt Nap Squad. 1028	Posted - 2014.05.02 22:13:00 - [88] - Quote bump Original AFK Hunter
Ayrie Coronach DUST University Ivy League 110	Posted - 2014.05.02 22:33:00 - [89] - Quote Back to page one with you! CALL 1-800-345-SONY. PRESS '2' AND THEN '2' AGAIN. AURUM PURCHASES CAN BE REFUNDED WITHIN 90 DAYS!
MUDFLAPS McGILLICUTTY TeamPlayers Dirt Nap Squad. 174	Posted - 2014.05.02 22:38:00 - [90] - Quote Ayrie Coronach wrote: Back to page one with you! Heads up, I had a similar thread going and they just deleted it. "LASER-FOCUSED" Never forget 5/2/14 90 Day Refunds

Ayrie Coronach DUST University Ivy League 113	Posted - 2014.05.02 22:43:00 - [91] - Quote MUDFLAPS McGILLICUTTY wrote: Ayrie Coronach wrote: Back to page one with you! Heads up, I had a similar thread going and they just deleted it. My hope is that they are deleting redundant threads that carry the same information. If not and they're deleting ALL threads with said information... good PR move. Really good. Right up there with kissing hands and shaking babies. CALL 1-800-345-SONY. PRESS '2' AND THEN '2' AGAIN. AURUM PURCHASES CAN BE REFUNDED WITHIN 90 DAYS!
Vapor Forseti THE-TITANS 413	Posted - 2014.05.02 23:02:00 - [92] - Quote I'd like to get a refund, but what do I say? I'm going to need a valid excuse. ._. >CCP Saberwing: "NERF EVERYTHING!!!" *THE-TITANS* Director and the one-and-only Mr. Contradiction
MUDFLAPS McGILLICUTTY TeamPlayers Dirt Nap Squad. 191	Posted - 2014.05.02 23:07:00 - [93] - Quote Vapor Forseti wrote: I'd like to get a refund, but what do I say? I'm going to need a valid excuse. ._. False advertisement / Fraud They announced this as a supported product connected with Eve and today announced that support and connection will be severed. They also proved this has been a long-standing goal by stating that they had pulled most of the Dust 514 development team four months ago and left only a skeleton team behind. This entire period they have been selling packages and acting as if they are actively developing the game with your money. Instead, that money is now going to a game which is not playable on your (and Sony's) PS3. "LASER-FOCUSED" R.I.P. Dust 5/14 (We Finally Figured Out What it Means!) 90 Day AUR Refunds! Call 1-800-345-SONY
MUDFLAPS McGILLICUTTY TeamPlayers Dirt Nap Squad. 193	Posted - 2014.05.02 23:09:00 - [94] - Quote Ayrie Coronach wrote: My hope is that they are deleting redundant threads that carry the same information. If not and they're deleting ALL threads with said information... good PR move. Really good. Right up there with kissing hands and shaking babies. I would like to see the entire front page of General with nothing but "Refund" posts, to be honest.... "LASER-FOCUSED" R.I.P. Dust 5/14 (We Finally Figured Out What it Means!) 90 Day AUR Refunds! Call 1-800-345-SONY
Dheez Kinsho Swords Caldari State 114	Posted - 2014.05.02 23:19:00 - [95] - Quote Triple Repair Madrugar wrote: Just be warned that CCP is vindictive and will likely close all related CCP accounts. What of it, They fired the first shot and aimed it right up our Arse, and after 2 years of warfare in New Eden the only reaction I know is to shoot back.
Buster Friently Rosen Association 2176	Posted - 2014.05.02 23:20:00 - [96] - Quote Good luck with the refunds guys.
Ghost Kaisar Fatal Absolution Dirt Nap Squad. 4606	Posted - 2014.05.02 23:21:00 - [97] - Quote MUDFLAPS McGILLICUTTY wrote: Vapor Forseti wrote: I'd like to get a refund, but what do I say? I'm going to need a valid excuse. ._. False advertisement / Fraud They announced this as a supported product connected with Eve and today announced that support and connection will be severed. They also proved this has been a long-standing goal by stating that they had pulled most of the Dust 514 development team four months ago and left only a skeleton team behind. This entire period they have been selling packages and acting as if they are actively developing the game with your money. Instead, that money is now going to a game which is not playable on your (and Sony's) PS3. I got denied, but I think that my problem was in how I expressed my desire for a refund. Will try this argument later. Headed to Destiny PSN: EVL_Elgost105 Get DUST purchases from last 90 days refunded! 1-800-345-SONY and press 2 then 2
Ayrie Coronach DUST University Ivy League 119	Posted - 2014.05.02 23:34:00 - [98] - Quote Ghost Kaisar wrote: I got denied, but I think that my problem was in how I expressed my desire for a refund. Will try this argument later. Make sure to ask for a supervisor if the front-line support personnel turn you down! I was told the same thing, but the answer reversed when I spoke to the man's boss. It's not malicious or anything, it's just the grunts really are told to say "I'm sorry I can't do that" for anything they don't have written in their handbooks, and it's true, they can't. The argument I made was that the game was advertised as an MMOFPS to be continually developed and iterated upon (and still is advertised in such a manner bee tee dubs) when in fact development has ceased and the only future updates will be along the lines of bug-fixes. Actual new content development and generation has halted, therefore the game as it is today has radically shifted from what it was last week when I dropped more money on it. I was baited, CCP switched. CALL 1-800-345-SONY. PRESS '2' AND THEN '2' AGAIN. AURUM PURCHASES CAN BE REFUNDED WITHIN 90 DAYS!
InsidiousN Ancient Exiles. 237	Posted - 2014.05.02 23:42:00 - [99] - Quote BUMP! Call SONY now people and put in your ticket for a refund, be polite and clear. Reference that other players have also put in requests for refunds and that you'd like to also have your request added for review. 1-800-345-SONY. PRESS 2 THEN 2. GET YOUR REFUND. RE-POST THIS IN YOUR SIG. Be polite, they want to refund you!
LittleCuteBunny 494	Posted - 2014.05.02 23:49:00 - [100] - Quote Don't forget to file a complaint against Dust 514 @ https://np.us.playstation.com/ Graveyard 514 Project Legion is a different game, meaning nothing you do in Dust 514 will port to it.

Aero Yassavi Praetoriani Classiarii Templares Praetoria Imperialis Excubitoris 8284	Posted - 2014.05.02 23:52:00 - [101] - Quote I tried calling multiple times using the same script other people have used and my guys keep telling me this is a non-issue and I should take it up with CCP. Amarr are the good guys.
Ayrie Coronach DUST University Ivy League 120	Posted - 2014.05.02 23:56:00 - [102] - Quote Aero Yassavi wrote: I tried calling multiple times using the same script other people have used and my guys keep telling me this is a non-issue and I should take it up with CCP. Have you asked to speak with a supervisor? Are you requesting refunds for transactions in the last 90 days? Are you specifying that you'd like the amount returned to your PSN wallet, and not charged back directly to your bank account/credit card? Plenty of us have been assured we will have our refunds, I'd like to figure out why some are having issues so that they can be addressed and everyone who wants their money back can get it. CALL 1-800-345-SONY. PRESS '2' AND THEN '2' AGAIN. AURUM PURCHASES CAN BE REFUNDED WITHIN 90 DAYS!
microwave UDIE S.e.V.e.N. General Tso's Alliance 73	Posted - 2014.05.02 23:58:00 - [103] - Quote Duke Noobiam wrote: Ayrie Coronach wrote: Don't know how long this thread will last before being locked and/or deleted, but here goes. If you've spent money on aurum, call 1-800-345-SONY as soon as possible. They can and will refund transactions for aurum as far back as three months. If, like me you've purchased a booster, some weapons or suits, anything in the last three months and you want your money back in light of today's "announcements" regarding DUST, Sony will reimburse to your PSN wallet the amounts spent. You may be told by the first line of support staff that this isn't possible, but it absolutely is. Just ask to speak to the representative's supervisor and they will start the refund process, which will take 3-5 days. I just had it done, my thanks to supervisor D***** (rest of name withheld to protect the awesome!) Now I absolutely expect and understand that CCP has the right to deny access to DUST 514 in light of my having done this, no company likes dealing with a charge-back, which this essentially is. Anyone who takes advantage of this process needs to understand and accept the potential for service denial/character deletion as well. It's not much of a stand, but I'll take it. CCP can be on the receiving end of broken promises for once. You have no reason for returning your purchases, if I were SONY I would deny all these requests. What? Signature that says stuff.
Vinny Gar grief thief 28	Posted - 2014.05.03 00:06:00 - [104] - Quote Did the live chat thing. Explained the situation in rather lengthy detail, and the representative told me that they could not guarantee a refund, but they would file one for me through ccp and that I would would be emailed in 3-5 days with results. They also told me I should contact ccp directly. I don't have the highest hopes that I will be refunded, but we'll see what happens. cosbyness is next to godliness
Kam L Tow Myrmidon Syndicate 0	Posted - 2014.05.03 00:13:00 - [105] - Quote I called and was on phone for over 40 minutes with PS3. There is nothing they will do about this because they know nothing about it!!!! No refund!!!!! They said call back in 3-4 days and they might know more about it then. They "noted" my frustration over the game going to PC, but will do nothing else until they know more.
Ayrie Coronach DUST University Ivy League 122	Posted - 2014.05.03 00:14:00 - [106] - Quote Vinny Gar wrote: Did the live chat thing. Explained the situation in rather lengthy detail, and the representative told me that they could not guarantee a refund, but they would file one for me through ccp and that I would would be emailed in 3-5 days with results. They also told me I should contact ccp directly. I don't have the highest hopes that I will be refunded, but we'll see what happens. Results seem to be pretty split between those of us who spoke to representatives on the phone and those who used the live chat. You guys seem to be getting much more wishy-washy answers. By chance did you request a supervisor? Everyone be aware of this, though. At least in the U.S.A. you have to right to initiate a charge-back directly through your bank/credit card company, for most purchases up to a year past. This WILL refund the money to you (unless the company you're initiating the charge-back against files for arbitration, even then you're likely to win), but when all's said and done CCP will probably never want to do business with you again, and SONY might not either. So think carefully before deciding to utilize that option, but be aware that it IS an option. CALL 1-800-345-SONY. PRESS '2' AND THEN '2' AGAIN. AURUM PURCHASES CAN BE REFUNDED WITHIN 90 DAYS!
Aero Yassavi Praetoriani Classiarii Templares Praetoria Imperialis Excubitoris 8285	Posted - 2014.05.03 00:25:00 - [107] - Quote Ayrie Coronach wrote: Aero Yassavi wrote: I tried calling multiple times using the same script other people have used and my guys keep telling me this is a non-issue and I should take it up with CCP. Have you asked to speak with a supervisor? Are you requesting refunds for transactions in the last 90 days? Are you specifying that you'd like the amount returned to your PSN wallet, and not charged back directly to your bank account/credit card? Plenty of us have been assured we will have our refunds, I'd like to figure out why some are having issues so that they can be addressed and everyone who wants their money back can get it. Yup to all. The guy is saying because I received the items that it doesn't matter, and that it doesn't matter that CCP stopped development (despite their promise) to shift focus on another title as he doesn't render the items I purchased as useless like they are. Amarr are the good guys.
Ayrie Coronach DUST University Ivy League 129	Posted - 2014.05.03 01:20:00 - [108] - Quote Aero Yassavi wrote: Yup to all. The guy is saying because I received the items that it doesn't matter, and that it doesn't matter that CCP stopped development (despite their promise) to shift focus on another title as he doesn't render the items I purchased as useless like they are. I would call them back, were I you. Get a different supervisor, make it clear that the game has radically shifted it's development focus (to one of... not developing anymore) and withheld notice of this shift in focus from its playerbase while still selling in-game items as if nothing had changed. Also, make mention that you will be getting your money back, through your credit card company/bank if you need to in the form of a charge-back. Tell them you understand that doing so will sour your relationship with SONY and you'd be much happier if SONY would just refund the amount to your PSN wallet so that you can spend the money on other services SONY offers, but you're willing to potentially end your business relationship with them if it means getting your money back. Or something to that effect. Most companies are willing to do a little extra if it means keeping a customer, even a disgruntled one, rather than losing their business altogether. CALL 1-800-345-SONY. PRESS '2' AND THEN '2' AGAIN. AURUM PURCHASES CAN BE REFUNDED WITHIN 90 DAYS!
skippy678 The Phoenix Federation Caps and Mercs 2472	Posted - 2014.05.03 01:52:00 - [109] - Quote Aero Yassavi wrote: I tried calling multiple times using the same script other people have used and my guys keep telling me this is a non-issue and I should take it up with CCP. me to they straight told me no take it up with CCP...they dont care if i delete my psn....lol Level 2 Forum Warrior
skippy678 The Phoenix Federation Caps and Mercs 2472	Posted - 2014.05.03 01:56:00 - [110] - Quote Ayrie Coronach wrote: Aero Yassavi wrote: I tried calling multiple times using the same script other people have used and my guys keep telling me this is a non-issue and I should take it up with CCP. Have you asked to speak with a supervisor? Are you requesting refunds for transactions in the last 90 days? Are you specifying that you'd like the amount returned to your PSN wallet, and not charged back directly to your bank account/credit card? Plenty of us have been assured we will have our refunds, I'd like to figure out why some are having issues so that they can be addressed and everyone who wants their money back can get it. Im betting they were giving them untill it flooded and then decided to stop at some point(around the time that CCP quickley ripped every pst that said call sony down Level 2 Forum Warrior

Spartan MK420 D.A.R.K L.E.G.I.O.N D.E.F.I.A.N.C.E 270	Posted - 2014.05.03 01:57:00 - [111] - Quote gets popcorn =[ guess competition will thin out soon, when you're all banned. Official Unofficial D.A.R.K L.E.G.I.O.N team mascot.
LEHON Xeon Ahrendee Mercenaries Dirt Nap Squad. 542	Posted - 2014.05.03 01:58:00 - [112] - Quote There is one thing that concerns me with this. Given the enormous amount of money I've put in here, I'd take a refund, even if it was only 90 days. The thing that makes me think twice is that what if CCP comes back with a suit of their own based upon their EULA or their version of what was delivered for what was paid out? Now a very angry and Bitter Vet. CCP, you have further solidified my views that corporations are corrupt POS's.
Vinny Gar grief thief 29	Posted - 2014.05.03 01:58:00 - [113] - Quote Spartan MK420 wrote: gets popcorn =[ guess competition will thin out soon, when you're all banned. you have fun with that cosbyness is next to godliness
Ayrie Coronach DUST University Ivy League 137	Posted - 2014.05.03 02:04:00 - [114] - Quote LEHON Xeon wrote: There is one thing that concerns me with this. Given the enormous amount of money I've put in here, I'd take a refund, even if it was only 90 days. The thing that makes me think twice is that what if CCP comes back with a suit of their own based upon their EULA or their version of what was delivered for what was paid out? Best they can do is arbitration, which in most cases isn't decided in favor of the merchant or service provider. Something like 20% of charge-back arbitration doesn't work out for the customer. The rest of the time the customer wins, and in most cases it never makes it to arbitration because the merchant doesn't want to deal with the hassle. I recommend everyone that wants a refund to keep at it, call back and try another representative, if you're dead set on your refund than initiate a charge-back through your credit card provider or bank. If you feel you have been swindled and didn't get fair value for your purchase, don't give up on the first call. Stand up and make a fuss until you can't be ignored. A polite, genial fuss, but a fuss! CALL 1-800-345-SONY. PRESS '2' AND THEN '2' AGAIN. AURUM PURCHASES CAN BE REFUNDED WITHIN 90 DAYS!
Henrietta Unknown Sooper Speshul Ponee Fors Dropsuit Samurai 211	Posted - 2014.05.03 02:31:00 - [115] - Quote Well, I've only ever spent 5$ on boosters, so I guess it's not worth a phone call. "When New Eden is in ashes, you have my permission to die." ~ CCP Board
Ghost Kaisar Fatal Absolution Dirt Nap Squad. 4617	Posted - 2014.05.03 02:33:00 - [116] - Quote Ayrie Coronach wrote: Vinny Gar wrote: Did the live chat thing. Explained the situation in rather lengthy detail, and the representative told me that they could not guarantee a refund, but they would file one for me through ccp and that I would would be emailed in 3-5 days with results. They also told me I should contact ccp directly. I don't have the highest hopes that I will be refunded, but we'll see what happens. Results seem to be pretty split between those of us who spoke to representatives on the phone and those who used the live chat. You guys seem to be getting much more wishy-washy answers. By chance did you request a supervisor? Everyone be aware of this, though. At least in the U.S.A. you have to right to initiate a charge-back directly through your bank/credit card company, for most purchases up to a year past. This WILL refund the money to you (unless the company you're initiating the charge-back against files for arbitration, even then you're likely to win), but when all's said and done CCP will probably never want to do business with you again, and SONY might not either. So think carefully before deciding to utilize that option, but be aware that it IS an option. I talked to a supervisor, and she told me to take it up with CCP "All DLC purchases are final" was the quote she used. So I'm submitting a ticket. If they decline that, I'll send a message to the CEO of CCP and tell him that I want a refund, and that this terrible customer service I have received has killed all my faith in CCP, and that I will tell everyone I possibly can NOT to buy from CCP in the future. Just gotta make enough noise people. Headed to Destiny, to Hell with CCP PSN: EVL_Elgost105 RIP Dust514 05/02/14 GG CCP
IMMORTAL WAR HERO NECROM0NGERS Caps and Mercs 139	Posted - 2014.05.03 02:34:00 - [117] - Quote Ayrie Coronach wrote: Don't know how long this thread will last before being locked and/or deleted, but here goes. If you've spent money on aurum, call 1-800-345-SONY as soon as possible. They can and will refund transactions for aurum as far back as three months. If, like me you've purchased a booster, some weapons or suits, anything in the last three months and you want your money back in light of today's "announcements" regarding DUST, Sony will reimburse to your PSN wallet the amounts spent. You may be told by the first line of support staff that this isn't possible, but it absolutely is. Just ask to speak to the representative's supervisor and they will start the refund process, which will take 3-5 days. I just had it done, my thanks to supervisor D***** (rest of name withheld to protect the awesome!) Now I absolutely expect and understand that CCP has the right to deny access to DUST 514 in light of my having done this, no company likes dealing with a charge-back, which this essentially is. Anyone who takes advantage of this process needs to understand and accept the potential for service denial/character deletion as well. It's not much of a stand, but I'll take it. CCP can be on the receiving end of broken promises for once. ur doing gods work good job man Frowned upon by amateurs: The object of war is not to die for your country but make the other bastard die for his. GSP
Charon B SVER True Blood General Tso's Alliance 12	Posted - 2014.05.03 03:03:00 - [118] - Quote bump 90 Day AUR Refunds! Call 1-800-345-SONY
Ja-el 3dge of D4rkness 1	Posted - 2014.05.03 20:21:00 - [119] - Quote So no luck on my first attempt... The supervisor I spoke with said that "the funds had already been transfered to ccp servers" so there was nothing to do about it. Then he said "its not like they are taking down the servers, theyre just not developing anymore for it", to which I replied "exactly! I invested in a product and a plan which is not going to be delivered to me anymore". suggestions?
Ayrie Coronach DUST University Ivy League 160	Posted - 2014.05.03 20:27:00 - [120] - Quote Try again, get a different supervisor. Make your case as you've already done. It would seem based upon the testimonials of the last few people to do this, that CCP and SONY have had a talk with each-other since sometime yesterday. And that SONY might be backing up CCP going forward. All speculation mind, but that's how it seems. Regardless, call back. Do it again, this time tell them (if you're serious, and you absolutely want your money back above all else) that SONY can refund you, or your credit card company/bank can refund you. In the first case, SONY holds onto your money and you spend it again on something else that SONY offers. In the second, SONY loses your money period, and you'll spend it elsewhere. Just know however, that SONY can refuse to do business with you in the future if you do this. CALL 1-800-345-SONY. PRESS '2' AND THEN '2' AGAIN. AURUM PURCHASES CAN BE REFUNDED WITHIN 90 DAYS!

Ja-el 3dge of D4rkness 1	Posted - 2014.05.03 22:10:00 - [121] - Quote Update: I called a second time, go tthe same level 1 rep.. (weird right?), was really cool about it. He transfers me to a different supervisor, and I got the same message. "Because the game will continue to be supported, even without new content, we can't process a refund request." He was also pretty cool about it, but said there was nothing to be done. Also note that they write up the summary of the conversation in your profile, so the next reps see that the last supervisors rejected your requests... So, yeah, now I have unused Aurum sitting in game and I can only use it there. So I will, what? buy in game boosters to increase SP? For what? A "possible" transfer to Legion? ... Man, super disappointed...
Ayrie Coronach DUST University Ivy League 161	Posted - 2014.05.03 22:14:00 - [122] - Quote There's still the option of an actual charge-back, if you are up to it. Again though, be aware that doing so jeopardizes your business relationship with SONY in the future. All comes down to how strongly you feel you were swindled, and how strong your desire to un-swindle yourself is. CALL 1-800-345-SONY. PRESS '2' AND THEN '2' AGAIN. AURUM PURCHASES CAN BE REFUNDED WITHIN 90 DAYS!
Ja-el 3dge of D4rkness 1	Posted - 2014.05.03 22:43:00 - [123] - Quote In my specific case, I don't think I will go that route. I like Sony products and it really is just CCP being the stereotypical capitalist corporate america role model. I wonder though.... (and I doubt Rouge would reply to this), if the unused Aurum will also be transferred to Legion. Or if I started on Eve, if my Aurum and equipment would transfer there...
Ceadda Sai Legions of Infinite Dominion Zero-Day 20	Posted - 2014.05.03 23:13:00 - [124] - Quote I plan to spend my remaining Aurum and use up my Aurum gear to actually kick some *** in the remaining time Dust keeps going. I am still getting the value that I paid for this gear, but now I'm being less stingy about it, and actually having FUN! Isn't that the whole point of this game was to have fun??? Or is everyone too obsessed with winning? I can understand that people who bought the collectors editions and had invested money into BPO, but it's simply just that. An investment (kinda like real life) which you had your time to use it. Nothing last forever, and dust was circling the drain long before the announcement was made. Grab your weapons, nut up, and go out fighting rather then whining like a bunch of adolescents. Forge Gunners: Now this is a gun for going out and and making people miserable with.
Ayrie Coronach DUST University Ivy League 168	Posted - 2014.05.03 23:27:00 - [125] - Quote Ceadda Sai wrote: I plan to spend my remaining Aurum and use up my Aurum gear to actually kick some *** in the remaining time Dust keeps going. I am still getting the value that I paid for this gear, but now I'm being less stingy about it, and actually having FUN! Isn't that the whole point of this game was to have fun??? Or is everyone too obsessed with winning? I can understand the people who bought the collectors editions and had invested money into BPO, but it's simply just that. An investment (kinda like real life) which you had your time to use it. Nothing last forever, and dust was circling the drain long before the announcement was made. Grab your weapons, nut up, and go out fighting rather then whining like a bunch of adolescents. First off, get bent. I mean that in the nicest way I can, I don't really wish any harm on you and I'm sure you're a wonderful person, please forgive me. But that condescending last sentence deserved it, get bent. Now secondly, I didn't ask for a refund for every dime I've ever spent on DUST. I own a ton of BPOs across three accounts, I've bought more boosters than I can count, and hundreds of proto-level weapons and equipment to use while I skilled up from advanced. I didn't want my money back from any of those purchases, it was cash well spent and I enjoyed the use of those items. I got the refund for money I spent in the last three months, after the point in time CCP had pulled developer support from the game so that they could work on Legion without informing anyone about it. Those purchases I would NOT be getting my money's worth out of. There will be no further expansion of the game. No new content, no more striving to reach the goals and keep the promises CCP made (and until yesterday continued to make) about where this game was going. They changed the terms this game was defined by when they set a functional end-point to progression and content expansion, and they did so without any notice. I got my money back for my recent purchases as a result, since they plainly no longer carried the value they once had in light of the new information. I don't see anything wrong with that, and I don't see how it makes me or anyone else who has sought a refund a "whining adolescent". CCP didn't hold up their end of the bargain. So I didn't uphold mine. Quid pro quo. CALL 1-800-345-SONY. PRESS '2' AND THEN '2' AGAIN. AURUM PURCHASES CAN BE REFUNDED WITHIN 90 DAYS!
Lucrezia LeGrand Sentinels of New Eden 523	Posted - 2014.05.03 23:43:00 - [126] - Quote ah. so this isn't a thing then? no refunds? well, shame on me for being so easily fooled. Guess I'll still play dust until I run out of ISK, but no more Aurum spending for me. Thale groupie (not the gun, but the man). My other car is Utena.
Ayrie Coronach DUST University Ivy League 169	Posted - 2014.05.03 23:45:00 - [127] - Quote Lucrezia LeGrand wrote: ah. so this isn't a thing then? no refunds? well, shame on me for being so easily fooled. Guess I'll still play dust until I run out of ISK, but no more Aurum spending for me. It was yesterday, myself and several others were refunded. It would appear though, that CCP has had a talk with SONY in the time since and persuaded them to deny refunds. I don't know what the status of refund potential is right now, but the last few people in here haven't met with any luck. CALL 1-800-345-SONY. PRESS '2' AND THEN '2' AGAIN. AURUM PURCHASES CAN BE REFUNDED WITHIN 90 DAYS!
XofCitoac Well Oiled Machines 33	Posted - 2014.05.03 23:47:00 - [128] - Quote i called, SONY said NO HINT A LOT of SP... and its my anger @ DUST 514 that drives me to the depths of these FORUMS!!!
Lucrezia LeGrand Sentinels of New Eden 523	Posted - 2014.05.03 23:52:00 - [129] - Quote Ayrie Coronach wrote: Lucrezia LeGrand wrote: ah. so this isn't a thing then? no refunds? well, shame on me for being so easily fooled. Guess I'll still play dust until I run out of ISK, but no more Aurum spending for me. It was yesterday, myself and several others were refunded. It would appear though, that CCP has had a talk with SONY in the time since and persuaded them to deny refunds. I don't know what the status of refund potential is right now, but the last few people in here haven't met with any luck. sigh oh well. at least sony has an idea of what happened... Thale groupie (not the gun, but the man). My other car is Utena.
Ja-el 3dge of D4rkness 3	Posted - 2014.05.04 01:59:00 - [130] - Quote Hi, As an afterthought, I replied to their "how did you like our customer support" survey with low scores and the following: ~ The issue is regarding the discontinued product development & enhancements previously advertised for Dust514 as per CCP initial business plan. As such, my request was to be refunded any unused in game currency purchased through the PSN. The discontinuation of the product development and enhancements is a breach of product advertisement and therefore a breach in promised product delivery. The announcement by CCP was made within 90 calendar days of my purchase & within the refund period. ~ I would have continued with more, .... but there was a character limit on the field...

ER-Bullitt Molon Labe. General Tso's Alliance 1475	Posted - 2014.05.05 22:05:00 - [131] - Quote got emails today, refund requests denied. ah well.. not worth the hassle trying to argue with them.
Cosgar 9266	Posted - 2014.05.05 22:25:00 - [132] - Quote Spent most of the weekend contacting my friends (and enemies) some got refunds, some didn't. Seems to be a mixed bag depending on who you talk to and how you plead your case. Keep trying and remember to be polite. Sony had nothing to do with this. Call 1-800-345-SONY, press 2, then 2 again to get your money back if you bought AUR in the past 90 days.
Nevyn Tazinas Company of Marcher Lords Amarr Empire 20	Posted - 2014.05.05 22:46:00 - [133] - Quote Ayrie Coronach wrote: It was yesterday, myself and several others were refunded. It would appear though, that CCP has had a talk with SONY in the time since and persuaded them to deny refunds. I don't know what the status of refund potential is right now, but the last few people in here haven't met with any luck. CCP probably gave Sony the actual state of affairs, rather than the 'Rage CCP has totally killed Dust right this moment' that a lot of you are on about. The only Solid 'No' CCP have said is to new game modes. They haven't said 'nothing but bug fixes'. That may be the case that it's nothing but bug fixes, but it's not been confirmed this is the case and they very easily could have things like racial HAV's/Heavy Weapons still in the pipe line. Since they aren't game modes & all. Since what they actually spoke about was 'focusing on improving the experience'.
bamboo x Eternal Beings Proficiency V. 696	Posted - 2014.05.05 22:48:00 - [134] - Quote Seriously? CCP isn't losing more than a couple thousand on this "let's call Sony and complain" crap. They don't care. And I'm satisfied as long as the server isn't shut down for Dust. You get what you pay for. It's your fault for paying it. If they were actually shutting it down I would agree with you guys. Sign if you refuse to give up on the PS3 Dust


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