Don't know how long this thread will last before being locked and/or deleted, but here goes.


If you've spent money on aurum, call 1-800-345-SONY as soon as possible. They can and will refund transactions for aurum as far back as three months.

If, like me you've purchased a booster, some weapons or suits, anything in the last three months and you want your money back in light of today's "announcements" regarding DUST, Sony will reimburse to your PSN wallet the amounts spent.

You may be told by the first line of support staff that this isn't possible, but it absolutely is. Just ask to speak to the representative's supervisor and they will start the refund process, which will take 3-5 days.

I just had it done, my thanks to supervisor D***** (rest of name withheld to protect the awesome!)



Now I absolutely expect and understand that CCP has the right to deny access to DUST 514 in light of my having done this, no company likes dealing with a charge-back, which this essentially is.
Anyone who takes advantage of this process needs to understand and accept the potential for service denial/character deletion as well.


It's not much of a stand, but I'll take it. CCP can be on the receiving end of broken promises for once.

You have no reason for returning your purchases, if I were SONY I would deny all these requests.

You have no reason for returning your purchases, if I were SONY I would deny all these requests.

You have no reason for returning your purchases, if I were SONY I would deny all these requests.

Can't express how very glad I am that you're not SONY, then.



SONY understands that being complicit in a bait-and-switch isn't good for business.

Last week I spent money on an MMOFPS that promised continual updates and expansion into the New Eden universe.

Today I was told that DUST was NOT the MMOFPS with continual updates and expansion into the New Eden universe, that MMOFPS actually isn't out yet, and when it IS released it won't be on PS3.


SONY is keeping a customer here, and I will happily empty out my PSN wallet on other products and services that they offer.

CCP gets to watch that money of mine they thought they had get pulled out and handed to a developer that has delivered on its promises.

Done. Thank you

Don't know how long this thread will last before being locked and/or deleted, but here goes.


If you've spent money on aurum, call 1-800-345-SONY as soon as possible. They can and will refund transactions for aurum as far back as three months.

If, like me you've purchased a booster, some weapons or suits, anything in the last three months and you want your money back in light of today's "announcements" regarding DUST, Sony will reimburse to your PSN wallet the amounts spent.

You may be told by the first line of support staff that this isn't possible, but it absolutely is. Just ask to speak to the representative's supervisor and they will start the refund process, which will take 3-5 days.

I just had it done, my thanks to supervisor D***** (rest of name withheld to protect the awesome!)



Now I absolutely expect and understand that CCP has the right to deny access to DUST 514 in light of my having done this, no company likes dealing with a charge-back, which this essentially is.
Anyone who takes advantage of this process needs to understand and accept the potential for service denial/character deletion as well.


It's not much of a stand, but I'll take it. CCP can be on the receiving end of broken promises for once.

What if I had a bpo lav code remeemed?

False Advertisement perhaps?

What if I had a bpo lav code remeemed?