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Darken-Soul
BIG BAD W0LVES Canis Eliminatus Operatives
1745
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Posted - 2014.05.02 18:25:00 -
[1] - Quote
thank you.
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Darken-Soul
BIG BAD W0LVES Canis Eliminatus Operatives
1749
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Posted - 2014.05.02 18:42:00 -
[2] - Quote
Duke Noobiam wrote:Ayrie Coronach wrote:Don't know how long this thread will last before being locked and/or deleted, but here goes.
If you've spent money on aurum, call 1-800-345-SONY as soon as possible. They can and will refund transactions for aurum as far back as three months.
If, like me you've purchased a booster, some weapons or suits, anything in the last three months and you want your money back in light of today's "announcements" regarding DUST, Sony will reimburse to your PSN wallet the amounts spent.
You may be told by the first line of support staff that this isn't possible, but it absolutely is. Just ask to speak to the representative's supervisor and they will start the refund process, which will take 3-5 days.
I just had it done, my thanks to supervisor D***** (rest of name withheld to protect the awesome!)
Now I absolutely expect and understand that CCP has the right to deny access to DUST 514 in light of my having done this, no company likes dealing with a charge-back, which this essentially is. Anyone who takes advantage of this process needs to understand and accept the potential for service denial/character deletion as well.
It's not much of a stand, but I'll take it. CCP can be on the receiving end of broken promises for once. You have no reason for returning your purchases, if I were SONY I would deny all these requests.
I hope Sony gets involved and sues CCP.
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Darken-Soul
BIG BAD W0LVES Canis Eliminatus Operatives
1756
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Posted - 2014.05.02 18:59:00 -
[3] - Quote
I am also spreading the good news to every one i meet ingame. and bump
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Darken-Soul
BIG BAD W0LVES Canis Eliminatus Operatives
1757
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Posted - 2014.05.02 19:28:00 -
[4] - Quote
Joel II X wrote:I only spent 5 dollars for the million clone challenge.
I'm not going to bother SONY Staff for 5 miserable dollars.
Enabler
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Darken-Soul
BIG BAD W0LVES Canis Eliminatus Operatives
1760
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Posted - 2014.05.02 19:33:00 -
[5] - Quote
Obodiah Garro wrote:Is this legit? Can we have a Dev comment on this and all the implications of taking this action?
You are still suckin CCP sack?
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Darken-Soul
BIG BAD W0LVES Canis Eliminatus Operatives
1771
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Posted - 2014.05.02 20:35:00 -
[6] - Quote
Poncho Polous wrote:Just called in to SONY, they confirmed my purchases would be refunded withing 3-5 business days, worked first try no need to ask for a supervisor or anything, just explain to them whats happening here, and it probably wont hurt if you tell them you want to spend the money you'd be getting back on other SONY products, that's what I did and I got no problems.
I also brought up that many people here are posting of their success with this process, and that if others have been refunded you should too.
Good luck everyone!
Thanks everybody for not fanboying up. I hope everyone gets compensated for buying CCPs lies. Thanks to SONY as well. They will always keep my business. Great company
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