Source? And show me another source where it says they would let you keep the Sp alongside the returned booster.

The boosters can be substituted for something of equal value though, in this case the SP they got for using the booster in the first place. As long as they keep that, then the agreement would technically be fulfilled right?

assuming CCP actually bothered to speak up and respond about the issue.

10 years later... nope, gotta wait another 10 years.

They haven't explained at all how they intend to deal with the Merc Pack, that's the problem.

No, that's not the problem. Thinking you're entitled to a damn thing here is the problem. If you don't like it you can get mad. Write them and angry letter. Write a blog about how unfair it is.

Or you could make a big deal about it, generate some more bad press for the game before it's even released, divide the player base, demand the you get all kinds of stuff you didn't pay for, **** off the new players by demanding even more of an advantage, waste the DEV's time having to deal with this crap. Everybody complains about lack of content now so go ahead and dump a whole bunch of bullshit on their plate right before release because of some sloppy wording.

CCP didn't make you play the BETA. CCP didn't make you buy a Merc Pack. CCP never made you pay a single dime. That was your decision.

You know what CCP did actually make you do? Agree to a document that affirmed you understood that everything in the BETA is subject to change and CCP makes no promises that what they do today won't be undone tomorrow.

What they did say over and over again during closed beta is that we could be sure that we would recieve all of our AUR that we purchased back at launch because it's "ridiculous to charge players for items in a beta" and that the Merc Pack should be seen as a "prepurchase for goods players will recieve at launch"

Again...ridiculous if you're not going to delete it one day and not give it back after the final reset. And "Launch"? What difference does it make? Was the AUR I spent wasted because it wasn't "Launch"? My SP is getting boosted this week the same as it would after Launch.

Anyone who used their Merc Pack or regular AUR purchases between the start of the open beta and weeks later when they made this announcement were basically screwed.

http://community.eveonline.com/news/dev-blogs/74180

Posted Jan. 8. 2 days before reset.

Such short memories people seem to have.

Yes they do.

[quote=Sloth9230]

Most of the issue here is CCP's lack of response on this, and their apparent about face on the issue. Again, really this is an issue of trust and principle. My $20 Merc Pack itself isn't that big of a deal, but what this situation does (with the way CCP are FAILING to handle it) is makes many of us who bought a Merc Pack much less likely to trust CCP in the future. If I don't get a fair shake on this Merc Pack situation you can gaurantee I won't be buying any more products from CCP in the future. Basically, they have potential future customers hinging on how they deal with this situation.

Trust and principle? Yea, and the American Civil War was about State's rights. They have said along that plans will change. We signed legal documents stating we knew things would change. Then things changed and now everybody's all pissed off and demanding free stuff. What do you want them say about it? We all knew things would change. That merc pack was guaranteed to survive all the resets. You still have it, right? End of discussion. All this false indignation is because there's a possibility of free stuff due to careless language.-á

We get pissed when they don't tell us enough about what's going on. Then when they do tell us things, even though we promised that we understood it could all change at any time, we all get so outraged that they've violated out trust. Blow me. They were stupid for bringing real money in to this but we were all stupid for spending it.

Trust and principle? Yea, and the American Civil War was about State's rights. They have said along that plans will change. We signed legal documents stating we knew things would change. Then things changed and now everybody's all pissed off and demanding free stuff. What do you want them say about it? We all knew things would change. That merc pack was guaranteed to survive all the resets. You still have it, right? End of discussion. All this false indignation is because there's a possibility of free stuff due to careless language.

We get pissed when they don't tell us enough about what's going on. Then when they do tell us things, even though we promised that we understood it could all change at any time, we all get so outraged that they've violated out trust. Blow me. They were stupid for bringing real money in to this but we were all stupid for spending it.

I put all that hard work and effort into my post and all I got was one lousy like from you guys. No replies no pats on the back? I feel robbed.

Here, +2 just for being so long.

I put all that hard work and effort into my post and all I got was one lousy like from you guys. No replies no pats on the back? I feel robbed.

The way I see it is you bought and used a product that benefits you throughout the game. If you purchased skills with SP gained from the booster or Aurum weapons and suits knowing these are limited use items, why should you get a refund? You benefitted from the product as it was intended. Refunding the Merc Pack would essentially give you one for free, right? That doesn't make any sense to me.

Please enlighten me.

It's mostly because there's a faction of players who want the benefit of their Merc Packs for something like the third time in the history of the beta.

The whole idea is that people are greedy, and they'll come up with any reason to justify getting more stuff if they think they can get away with it.

Sadly people don't understand that with the beta legal binding contract we are all still under the "subject to chante" until the "Commercial Release", this can and will indeed change, unfortunately it did for the Merc Pack.

I'm sorry, but the beta terms of use "subject to change" clause doesn't apply to the purchase agreement under which the Merc Pack was bought, which is a totally separate agreement and specifies - WITHOUT any such "unless we decide not to" clause - that there will be a full credit of the contents of the Merc Pack on commercial release.

This argument doesn't apply here. And that fact has already been covered more than once in this thread.

It does when the terms within the beta contract claims rights to all within and if Dev so determine to change something, they can. I understand, it is bad practice to do such a thing with actual hard earned real world dollars are used, but this is the reality of things.

Point me to the Terms of Use of the Open Beta if you think I'm wrong, I will read it over and then apologize if I was in fact wrong.

Until then, in the games current stage, CCP reserves even the right to purchased "Packs".

Difference is, they can't take away the Aurum already provided, nore the items, since they were already provided. A reset though, since it was stated that it would happen with resets, must also imply that with a commercial release, there would be another reset. People just now was another 40k Aurum free.

Went all off the walls when they saw the "no more reset" and got their panties wet while thinking oh... free SP then in a twist when they started thinking about "what if" the Aurum reset was in order with an SP reset...

every reset including commercial release

I hope CCP has stats on each characters SP totals and how much SP was earned through boosters, that way if they have to do a AUR refund on Merc packs they can just respec each character and take away all 'booster SP'.

They can legally change anything that occurs WITHIN the beta.

They CAN'T change an agreement made on purchase of the Merc Pack that exists OUTSIDE of the beta conditions. That isn't subject to the terms of use that are relevant to content within the beta.

They're legally bound, regardless of anything agreed to within the beta's terms of use, to provide the product as agreed when we purchased the Merc Pack. Anything else is legally actionable as false advertising at the very least and could potentially be treated as a fraud case.

The purchase agreement made between CCP and the customers buying the Merc Pack before the change in wording is entirely independent of the beta terms of use, and they're legally required to honour that agreement, which includes the product description as it stood AT THE TIME OF PURCHASE.

EDIT: And in that agreement, it wasn't just stated that we'd get our gear credited back at every reset. It was every reset AND AT COMMERCIAL RELEASE. Not "every reset including commercial release" but "every reset AND commercial release".

What the Merc. Pack should have said.

I hope CCPs learned a valuable lesson.

Oh well, losing case. Doesn't matter what CCP does, or anyone say for that matter. I hope you find what you're searching for. You not feel complete without it. If CCP honors it regardless of standing, great, I feel happy for you all. I don't care either way, I just don't want my SP reset, especially if the reason is because of people who want "their" Aurum

Or, as people have also explained as an option, they could take the "or an equivalent item" portion and explain that the SP you've already boosted is still on your account, and they aren't required to credit you back something you still have.

Or, as people have also explained as an option, they could take the "or an equivalent item" portion and explain that the SP you've already boosted is still on your account, and they aren't required to credit you back something you still have.

You've obviously either skipped most of the thread, or only skim-read chunks of it.

I'm openly saying I DON'T want a forced SP reset for all players, and it's clear that neither does CCP, but I'm happy for anyone who demands their Boosters back to be told "you can have it if you opt in for a reset of your SP", and to explain that the booster-enhanced SP they already have is a suitable "equivalent" to the Booster they're entitled to. Any Boosters that were purchased with Merc Pack Aurum from this time period (or from a store which still uses the out-of-date product description) would also come under the same terms. You get back all your other Aurum from the Merc Pack, but lose any AUR-bought items you still have.

That would be fair, and would honour the intent of the agreement made between the players and CCP when we purchased the Merc Pack.