GOT everything we WERE SUPPOSED to, but haven't YET received everything we WILL BE entitled to under the terms agreed upon purchase.

What? You didn't get your items? Should have contacted Sony about that before now. Were they just missing or did the download fail or what?

We haven't hit commercial release yet. The Merc Pack is to be credited to the account at commercial release. I know you know this at this point, I've quoted the Merc Pack itself in response to you. At this point it must be assumed you are simply trolling.

What? You didn't get your items? Should have contacted Sony about that before now. Were they just missing or did the download fail or what?

No, absolutely not. That's disgusting. Why are you people so deadset on the people who bought a Merc Pack receiving the items they purchased? Why would the people who actually paid CCP real world money for those items need to have their progress in the game reset in order to recieve them? How does that make ANY sense whatsoever? Are you just jealous that you didn't buy a Merc Pack when they were still such an awesome deal? If that's the case, just go buy one from Game Stop, the deal is still going on there with that particular Merc Pack. Otherwise stop being so spiteful and let us get the items we bought without trying to figure out a way to screw your opponents out of their purchase.

We will gladly refund any Merc packs purchased by players before XX/XX/XXXX. However, we will be resetting those player's characters before applying the refund. This is to ensure that players who applied the Merc Pack to their characters before XX/XX/XXXX do not benefit from the items and AURUM twice. If you would like your Merc Pack refunded please contact CCP Customer Support at [email protected].

Either way the only way to fulfill the agreement would require RESETTING the game.

Which is considered the far greater evil of the two.

Added in explanations of how you're missing the point in parentheses. I hope that helps.

The product description on the Merc Pack that was on the PS Store at the time many of us purchased them included events that haven't happened yet. We haven't received those parts of what we purchased yet because the event on which they depend has yet to occur.

And as long as that clause was in the description of the product provided by the store at which the Merc Pack was purchased, it's a legally binding part of the purchase agreement, and is independent of the terms of use that CCP have the right to alter as set out when a player first starts up the beta.

I'm afraid you are missing what I'm saying. This isn't my opinion or how I think it should be, this is the law. When you bought the merc pack it said, for example, 30 Day Booster x 1. That is not what you were receiving at that time, that was what you agreed to purchase period.

I'm not exaggerating when I say there is no wiggle room at all in that. That is as legally binding as anything can possibly be.
So you have received exactly what you agreed to purchase. So you're trying to tell me that you looked at the list of contents and saw 30-Day Booster x 1 and thought you were going to get 2? And no implied product clause modifies jack. Those numbers are what you agree to purchase.

I'm serious about this, if you fail to understand this one single point I was assume you lack the mental capacity for productive dialogue and ignore your future posts. Those quantities of items are all you are entitled to receive unless explicitly stated somewhere that additional items will be delivered at a future date. By explicit I don't mean clear, I mean things like "At such date for such payment amount this certain quantity will be delivered". I don't see that anywhere.

And like I said before, "credited to your account" means to replace that which was lost. It is a term with a fixed meaning. You must first give something to someone else before you can receive "credit" for it. A credit can not increase the quantity of anything. A credit is merely a representation of something else. In fact, in a legal sense if you are credited something and yet you currently posses that item, therefor increasing what you posses from 1 to 2 of the whatever, you are required by law to return the credit immediately and will be held liable in court if you spend it.

What about the part that you can't be "credited in full" for something you currently posses? You know the part about none of the words on that page equal "get an additional one at no cost"?

EDIT:I'm sorry, I have to ask. Seriously. Real talk. When you bought the merc pack months and months ago you knew you were going to get two of them for the price of one?

What about the part that you can't be "credited in full" for something you currently posses? You know the part about none of the words on that page equal "get an additional one at no cost"?

EDIT:I'm sorry, I have to ask. Seriously. Real talk. When you bought the merc pack months and months ago you knew you were going to get two of them for the price of one?

correct, the wording is clear. One for the beta, and another at commercial release. This was verified and assured by CCP reps on a regular basis, and people arguing that this wouldn't be the case were ridiculed by other players and CCP reps.

the merc pack IS a fresh set of all items at commercial release. That was the entire point.

The only part where this gets messy is with Boosters, and as I've already said, there's a valid argument saying we still technically have those, and the difficulty of reclaiming them means it's reasonable for CCP to reset any Merc Pack content EXCEPT Boosters - and include Boosters purchased with Merc Pack Aurum in that.

There's no interpretation to be had here. The letter and the law is very clear cut here. We will be getting our merc packs refunded on commercial release as the terms of the contract stated when we made the purchase.

This is not rocket science kids.

The boosters can be substituted for something of equal value though, in this case the SP they got for using the booster in the first place. As long as they keep that, then the agreement would technically be fulfilled right?

EDIT: I asked Sony about this and the unofficial word from some random customer service rep (after she "researched" it for me) was that if CCP releases the game they will have to refund AUR since that what was explicitly stated.

Seems like the forums ate my post. Other people have already raised all my points but I just want to apologize to Garrett. Too many threads got blurry and I didn't realize you were the one saying to reimburse it all back to the original value only, my bad.

"Credited in full" upon release to me means - yes, the second of each: the AUR, booster and the other stuff.

I don't see how CCP can give you the uplinks and militia SG as part of this 'credited in full' but not the booster.

People who say that the extra SP that ppl carry around instead of the booster is an equivalent of the booster, therefore there should not be another booster given, would then have to extend their logic and accept that all those other consummable items are in fact still 'with the player' because they were used to play matches and resulted in accrued SP. And if so, nothing should be 'credited in full' upon release. The agreement, on the other hand, stipulates that the merc pack will be 'credited in full'

To people who say that Merc pack never promised 'the same thing being given tiwce' are wrong because I got my full merc pack already 3 times this beta with each reset. And the agreement clearly states that official release will be treated as a reset as far as Merc pack is concerned; so yes, the full pack much be given another time. So 4 total packs, in my case, with 2 of them having a lasting benefit.

i cant wait for CCP to pull the "Welcome to New eden" on these packs player already used,Their probably not going to do anything seeing as their dancing around the subject