yes, us evil paying customers trying to "take advantage" of the multimillion dollar company. Clearly, the people who paid for a product that we haven't received are the greedy ones.

yes, us evil paying customers trying to "take advantage" of the multimillion dollar company. Clearly, the people who paid for a product that we haven't received are the greedy ones.

Go talk to sony customer service for a refund.

What exactly do you think the purpose of these forums are? Next time someone makes a thread about a weapon being UP/OP or w/e what are you going to say, take it up with CCP?

Jealousy? If I remember right, there was an event where CCP gave out 1 mill SP to CB testers. That's fine, it was gift from CCP. This is different, this isn't a gift nor was it "too good of an offer", because double the SP was never the offer in the first place.

Garret is right, If you didn't use the booster then you still have it, if you did you did use it then you still have it but in the form of Sp. Right now all I see is people trying to have their cake and eat it.

You bought 1 booster, not 2, not 1 you could use twice, just 1. If you still have the boosted SP then you have been given something of equal value, the sp itself, that fulfills the terms of the sale.

Edit: and no I don't speak for CCP, neither do any of you, CCP can decide if my opinion on the issue is of value to them, not you. Ultimately CCP will decide what to do with all of you, I'm just presenting them with options. Don't like those options? Take it up with CCP.

I don't know if this is possible but why don't they just do this.

Choice of two options.

1. If you want your Aurum refunded you get a full reset to all your characters. SP/ISK/Aurum everything.
2. If you don't want your Aurum reset you stay were your at and nothing happens.

I'm sure this may not be possible from a logistics stand point or from time and man hours stand point. But this would give the people who want here aurum refunded and the people who don't really care to keep what they want. Just an idea.

CCP's marketing strategy for the Merc pack when it was first released was Buy it once use it twice they said that not me. So you are wrong on the 1 not 2 deal as that was one of the key selling point's CCP was using

I doubt CCP wants the business of someone so eager to exploit their current situation.

So taking 380,000 SP out of your SP pool is somehow alienating you? How have you survived so long in this cruel cruel world?

If everyone got reset at CR then it would still be the same thing, but oh no because then "CCP lied about no more resets". Please you people are never happy, and you're just trying to take advantage of the situation by them stating there wouldn't be anymore resets in a greedy little attempt to double down on your purchase.

CCP should just give us all 5 mill SP at CR and be done with this situation.

See your whole solution is to take sp away from only merc pack user's if there was a full reset of everyone at CR then that would be different as it would effect everyone and everyone would be back at square not just merc pack user's who would lose sp with your "solution" which is to take away 4 months of boosted sp in my case with 4 -30day boosters

Nope, it never promised that. That original agreement was under the assumption there would be a reset at CR, it was never intended as 2 for 1 deal. Pretending it was would be stupid and greedy.

I don't have to give you a reason to take my opinion seriously. You aren't CCP and therefore it makes no difference whether you consider my opinion valid or not. But what ever happens here effects everyone, not just those who originally bought the merc pack. I could go to Gamestop though, buy a merc pack and then I could say w/e the hell I want right?

Aren't satisfied with your product? Take it up Sony or CCP.

If the booster gets refunded then why should you keep it's effects? That wasn't part of the original agreement. You were promised that the booster would get returned to you at CR, not that you'd get to keep the SP as well.

No the booster is gone as in used so I don't have the booster an once again the solution is to have only merc pack buyer's SP reset so you want CCP to alienate one of the primary target's those who spend cash which is the ultimate goal of a F2P game.

I don't know about anyone else but I spent 100$ 4 merc pack's and a couple 20k aurum pack's and that was just during the closed beta.

If CCP want's to follow the suggestion's of you people then they can expect no more purchase's from me

EXACTLY what CCP

@Calgoth Reborn

I'm going to stop responding to you now because you're making this about me and not about my proposal. I could go buy a merc pack at Gamestop, since they still have the description from before it was changed, but it's not worth spending 20$ just so you'll listen to my opinion on this.


No, it's not, but since you want to go by exactly what they say, then you should understand that cutting your SP is perfectly within reason, since they never said they wouldn't. Sorry if that makes you feel alienated.

Take it up with Sony or Gamestop, they bought the merc pack and then resold it to you. Your transaction was with them, not CCP.

I asked Sony about this and the unofficial word from some random customer service rep (after she "researched" it for me) was that if CCP releases the game they will have to refund AUR since that what was explicitly stated.

Most of these guys are probably kids who think $20 is worth arguing over.

Actually, it says "credited in full" which means the replacement of that which was removed or a payment from a second party to the first party on behalf of a third party before payment is received by the second party from the third party. A "credit" is not the creation of anything but merely a way to move a certain value from place to place. You can not be credited that which you currently posses. Don't know if I mention that or not.

EDIT: I asked Sony about this and the unofficial word from some random customer service rep (after she "researched" it for me) was that if CCP releases the game they will have to refund AUR since that what was explicitly stated.

One thing I forgot to ask. When the customer rep said "they" did she mean "SONY" or did she mean "CCP?"

It DOES "explicity" state exactly this:



That's precisely the problem. It says exactly what you are implying that it doesn't say.

Well apparently he spent $100 on this, but I still don't see why he thinks he's entitled to keep the bonus SP and get the boosters back.

So? If I did that I wouldn't care. I got the SP and suits. I got my moneys worth. I don't see the point why he has to punish people who really dont give half a fk. I say just reset people who want their precious AUR back (By that I mean character wipe).

I personally WILL quit if CCP resets my SP. Probably cancel my eve sub too. I don't play eve much anyways :).

I've bought at least two merc packs that I have used in game and the one I bought in closed beta was again given to me when I started open beta. In open beta, I've used up most of what had come with the merc packs. As they were used and there is no reset, there is no reason I would want a refund for them. If there was going to be a reset though, that'd be a different story.
The way I see it, those that want a refund are just trying to take advantage of what was previously typed because CCP was initially planning on another reset at full release.

Ok imma post the terms:
http://i1215.photobucket.com/albums/cc518/Malcolm_Nolasco/84408BE4-4B12-46FF-B09D-90EB0BF361D3-3593-000003042D57FE42_zpsdd8700e1.jpg

So:
1. Ccp must refund us merc pack items OR its equivalent on commercial release
2. The refund can NOT be monetary (so we can put that to rest)


THAT SAID the FIRST word from ccp that the merc pack would no longer be refunded was TWO ******* WEEKS INTO THE OPEN BETA.
As seen here: http://i1215.photobucket.com/albums/cc518/Malcolm_Nolasco/14275D21-5D1C-4E4C-B8A4-D8B810E6036F-3593-0000030436BF73CD_zps476699f5.jpg

So people saying "your mad because you wasted your aur" IS SLIGHTLY BS because they had at least 2 weeks of not knowing that they weren't getting a refund, even LONGER unless you follow every obscure forum post and IRC chat. THERE WAS NO FORMAL ANNOUNCEMENT. No it was a forum post on the third page of a random thread not even talking about merc packs.

Facts.

The most unfortunate problem of this entire argument.

Those who think they deserve something at launch.

Don't quote nor consider the ENTIRE Item description page.

The most unfortunate problem of this entire argument.

Those who think they deserve something at launch.

Don't quote nor consider the ENTIRE Item description page.

The DUST 514-« Mercenary Pack grants immediate full beta access plus 40,000 Aurum to spend in-game, a 30-day skill booster (+50%) and the following exclusive gear:

'Dragonfly' Scout dropsuit x 1 (Unlimited)
'Toxin' ICD-9 Submachine Gun x 1 (Unlimited)
HK4M Shotgun x 50
Hacked Drop Uplink x 50
Fused Locus Grenade x 50
1.5dn Myofibril Stimulant x 50

*IMPORTANT NOTICE: During Beta periods, CCP may need to reset characters, skills and other items included in the DUST 514 Mercenary Pack. DUST 514 Mercenary Pack will be credited in full to your in-game DUST 514 account after each character reset and for the commercial release. CCP cannot guarantee all items will be identical and reserves the right to substitue items of similar value. No other form of refund is permitted.

Purchase or use of this item is subject to the PlayStation-«Network Terms of Service and User Agreement and this item's use restrictions. This item has been sublicensed to you by Sony Computer Entertainment America. One-time license fee for downloads to up to 2 console systems that are associated with the purchasing account. Please refer to the DUST 514-« EULA for full terms and conditions on deletion of characters and in-game items upon completion of the beta phase.

-¬2012 CCP hf. All rights reserved. 'CCP', 'DUST 514' and 'EVE Online' are trademarks or registered trademarks of CCP hf in the United States and other jurisdictions. The ESRB ratings icon is a registered trademark of the Entertainment Software Association. All other trademarks and trade names are the properties of their respective owners.

"Features, specifications, prices, services and content are subject to change or withdrawal at any time and SCEA does not provide any refunds in the event of a price drop, a subsequent promotional offering or product removal. Special product, prices and promotions are no longer valid once they are changed or removed.

...

Upon SCEAGÇÖs confirmation of your purchase, access to the purchased item will be made available to you through your Sony Online Services account that you used to purchase the item, until such time as SCEA removes the item. We encourage you to download or access your purchased item immediately after purchase. You bear all risk of loss for accessing your content, including completing the download of any content, ensuring that you have the necessary capabilities to view your content, including content provided at high resolution/definition, and for any loss of content you have downloaded, including any loss due to a file corruption or hard drive crash. You are solely responsible if you do not choose to download or access the content before it is removed and for ongoing storage and safekeeping of your content. SCEA is not obligated to provide you with replacement copies for any reason."