DUST Search - My offer to the people who want their Merc Packs refunded.

Original Merc Pack Store Description wrote:

The DUST 514-« Mercenary Pack grants immediate full beta access plus 40,000 Aurum to spend in-game, a 30-day skill booster (+50%) and the following exclusive gear:

'Dragonfly' Scout dropsuit x 1 (Unlimited)
'Toxin' ICD-9 Submachine Gun x 1 (Unlimited)
HK4M Shotgun x 50
Hacked Drop Uplink x 50
Fused Locus Grenade x 50
1.5dn Myofibril Stimulant x 50

*IMPORTANT NOTICE: During Beta periods, CCP may need to reset characters, skills and other items included in the DUST 514 Mercenary Pack. DUST 514 Mercenary Pack will be credited in full to your in-game DUST 514 account after each character reset and for the commercial release. CCP cannot guarantee all items will be identical and reserves the right to substitue items of similar value. No other form of refund is permitted.

Purchase or use of this item is subject to the PlayStation-«Network Terms of Service and User Agreement and this item's use restrictions. This item has been sublicensed to you by Sony Computer Entertainment America. One-time license fee for downloads to up to 2 console systems that are associated with the purchasing account. Please refer to the DUST 514-« EULA for full terms and conditions on deletion of characters and in-game items upon completion of the beta phase.

-¬2012 CCP hf. All rights reserved. 'CCP', 'DUST 514' and 'EVE Online' are trademarks or registered trademarks of CCP hf in the United States and other jurisdictions. The ESRB ratings icon is a registered trademark of the Entertainment Software Association. All other trademarks and trade names are the properties of their respective owners.

Sony TOS wrote:

"Features, specifications, prices, services and content are subject to change or withdrawal at any time and SCEA does not provide any refunds in the event of a price drop, a subsequent promotional offering or product removal. Special product, prices and promotions are no longer valid once they are changed or removed.

...

Upon SCEAGÇÖs confirmation of your purchase, access to the purchased item will be made available to you through your Sony Online Services account that you used to purchase the item, until such time as SCEA removes the item. We encourage you to download or access your purchased item immediately after purchase. You bear all risk of loss for accessing your content, including completing the download of any content, ensuring that you have the necessary capabilities to view your content, including content provided at high resolution/definition, and for any loss of content you have downloaded, including any loss due to a file corruption or hard drive crash. You are solely responsible if you do not choose to download or access the content before it is removed and for ongoing storage and safekeeping of your content. SCEA is not obligated to provide you with replacement copies for any reason."


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Iron Wolf Saber BetaMax. CRONOS. 3285	Posted - 2013.03.29 03:04:00 - [1] - Quote The most unfortunate problem of this entire argument. Those who think they deserve something at launch. Don't quote nor consider the ENTIRE Item description page.
Iron Wolf Saber BetaMax. CRONOS. 3285	Posted - 2013.03.29 03:29:00 - [2] - Quote Fine then. Original Merc Pack Store Description wrote: The DUST 514-« Mercenary Pack grants immediate full beta access plus 40,000 Aurum to spend in-game, a 30-day skill booster (+50%) and the following exclusive gear: 'Dragonfly' Scout dropsuit x 1 (Unlimited) 'Toxin' ICD-9 Submachine Gun x 1 (Unlimited) HK4M Shotgun x 50 Hacked Drop Uplink x 50 Fused Locus Grenade x 50 1.5dn Myofibril Stimulant x 50 IMPORTANT NOTICE: During Beta periods, CCP may need to reset characters, skills and other items included in the DUST 514 Mercenary Pack.* DUST 514 Mercenary Pack will be credited in full to your in-game DUST 514 account after each character reset and for the commercial release. CCP cannot guarantee all items will be identical and reserves the right to substitue items of similar value. No other form of refund is permitted. Purchase or use of this item is subject to the PlayStation-«Network Terms of Service and User Agreement and this item's use restrictions. This item has been sublicensed to you by Sony Computer Entertainment America. One-time license fee for downloads to up to 2 console systems that are associated with the purchasing account. Please refer to the DUST 514-« EULA for full terms and conditions on deletion of characters and in-game items upon completion of the beta phase. -¬2012 CCP hf. All rights reserved. 'CCP', 'DUST 514' and 'EVE Online' are trademarks or registered trademarks of CCP hf in the United States and other jurisdictions. The ESRB ratings icon is a registered trademark of the Entertainment Software Association. All other trademarks and trade names are the properties of their respective owners. So highlighting important parts. Sony Terms of Service and User Agreement http://us.playstation.com/support/useragreements/termsserviceagreemt/ Sections of note 3 Which declares CCP can just about do what they want or need. 6 Which basically pins responsibility on you to understand where things are going. Of note: Sony TOS wrote: "Features, specifications, prices, services and content are subject to change or withdrawal at any time and SCEA does not provide any refunds in the event of a price drop, a subsequent promotional offering or product removal. Special product, prices and promotions are no longer valid once they are changed or removed. ... Upon SCEAGÇÖs confirmation of your purchase, access to the purchased item will be made available to you through your Sony Online Services account that you used to purchase the item, until such time as SCEA removes the item. We encourage you to download or access your purchased item immediately after purchase. You bear all risk of loss for accessing your content, including completing the download of any content, ensuring that you have the necessary capabilities to view your content, including content provided at high resolution/definition, and for any loss of content you have downloaded, including any loss due to a file corruption or hard drive crash. You are solely responsible if you do not choose to download or access the content before it is removed and for ongoing storage and safekeeping of your content. SCEA is not obligated to provide you with replacement copies for any reason." and Section 15 the Warranty - Which just basically tells you, you're screwed more than before if something strange where to happen. Then here is Dust 514's EULA http://dust514.com/eula/ Not much better there. Most ToS and EULA of just about every service out there puts most of the blame on the consumer for failure to understand what they are buying. The worst part is if you take this to court the judge is going to look at you funny because you did get what you paid for and when Commercial launch is live guess what? You still have that same merc pack you bought MONTHS ago.