You seem upset. Would you like a tissue?

You seem upset. Would you like a tissue?

It's called justice... and is a much softer touch than the reprobates claiming their mommies are lawyers and blah blah blah.

No he would like his merc pack along with a full reset

Edit: nice ninja edit lol

u bought the **** and u lost the ****, dont die so much

Wait so you get the option to either - get all your "real money" purchases back, and being reset to how you were before you bought them - or you get to keep the way you are now with the stuff you paid and used being gone... how on earth is that bully?

Oh right you wanted eat the cake and keep it. Gotcha!

Or what am I not getting here?

/c

Wait so you get the option to either - get all your "real money" purchases back, and being reset to how you were before you bought them - or you get to keep the way you are now with the stuff you paid and used being gone... how on earth is that bully?

Oh right you wanted eat the cake and keep it. Gotcha!

Or what am I not getting here?

/c

Additionally, we will be offering to all players that purchased the Mercenary Pack or Aurum Packs before January 22nd an optional full character reset with Mercenary Pack or Aurum reimbursement. If you choose an optional character reset, all character attributes, skills, skill points, and wallet will be reset to zero, but the Mercenary Pack(s) (including applicable Aurum) and/or Aurum pack(s) will be added back to the account for re-use within Uprising. Players will be given a limited period in which to choose the optional full character reset, and the dates for choosing this option will be announced at a later time. This will be the last reset of the Mercenary Pack and Aurum packs, and no further resets will be available. Linky

I cannot believe you actually played the Bully card on the people who supported you with their time and money. Especially considering the state of the game then. Bad move. Also could we get a notification of what the total amount being refunded would be if we chose to do so?


Edit: LoL to anyone who thinks I blew my AUR. I've had it invested for months now waiting to trade it to someone to sweeten the deal and make it happen. As such it will all be refunded back to me. So guess what! Now I will now be ISK and AUR rich and still have my SP. So who is QQing exactly?

I honestly hope that anyone that is unhappy with this choice just leaves the game and these forums. If this doesn't make everyone happy then you are a customer that the business needs to cut ties with.

I run a construction company and have to choose to stop doing business with people who want quality for free or can't be satisfied. It's in some people's nature to ***** nonstop.

Just ban them from the forums. I don't think anyone truly expected to be reimbursed for boosters they used to increase SP output.

It's time to literally put your money where your mouth is. Go back to zero and roll around in your piles of AUR while we all stomp on your neck.

It doesn't matter if you blew your AUR or whatever. You claim to have ventured into a speculative investment. It didn't pan out. It happens.

Also they just sold booster for 40% off right before they refund you for the full value of it instant profit.

What will persist?

Boosters that are still in assets.

I honestly hope that anyone that is unhappy with this choice just leaves the game and these forums. If this doesn't make everyone happy then you are a customer that the business needs to cut ties with.

I run a construction company and have to choose to stop doing business with people who want quality for free or can't be satisfied. It's in some people's nature to ***** nonstop.

Just ban them from the forums. I don't think anyone truly expected to be reimbursed for boosters they used to increase SP output.

It's time to literally put your money where your mouth is. Go back to zero and roll around in your piles of AUR while we all stomp on your neck.

Because the original terms of purchase didn't mention a full reset. It specifically stated "commercial release".

Additionally, we will be offering to all players that purchased the Mercenary Pack or Aurum Packs before January 22nd an optional full character reset with Mercenary Pack or Aurum reimbursement. If you choose an optional character reset, all character attributes, skills, skill points, and wallet will be reset to zero, but the Mercenary Pack(s) (including applicable Aurum) and/or Aurum pack(s) will be added back to the account for re-use within Uprising. Players will be given a limited period in which to choose the optional full character reset, and the dates for choosing this option will be announced at a later time. This will be the last reset of the Mercenary Pack and Aurum packs, and no further resets will be available. Linky

I cannot believe you actually played the Bully card on the people who supported you with their time and money. Especially considering the state of the game then. Bad move. Also could we get a notification of what the total amount being refunded would be if we chose to do so?


Edit: LoL to anyone who thinks I blew my AUR. I've had it invested for months now waiting to trade it to someone to sweeten the deal and make it happen. As such it will all be refunded back to me. So guess what! Now I will now be ISK and AUR rich and still have my SP. So who is QQing exactly?

Wait so you get the option to either - get all your "real money" purchases back, and being reset to how you were before you bought them - or you get to keep the way you are now with the stuff you paid and used being gone... how on earth is that bully?

Oh right you wanted eat the cake and keep it. Gotcha!

Or what am I not getting here?

/c

A relative post that trumps your argument. CCP is basically rolling over on their terms of purchase because people that didn't get in on it in the beginning yelled from the rooftops that they are getting cheated, when in reality it is the people that purchased the merc pack that are getting cheated.

https://forums.dust514.com/default.aspx?g=posts&m=691694#post691694

But the optional refund sort of comes across as the kind of **** move one usually reserves for clients that are a big pain in the ass.

I bought that merc pack

Im not getting cheated

I have all the SP and ISK i get, i keep it all and because i used the merc pack i got more SP and ISK because i got to things quicker

They're giving you an option to do something they feel is a fair deal for all. Your logic would conclude that voting or making any life decisions is bullying which is absurd.

I honestly hope that anyone that is unhappy with this choice just leaves the game and these forums. If this doesn't make everyone happy then you are a customer that the business needs to cut ties with.

I run a construction company and have to choose to stop doing business with people who want quality for free or can't be satisfied. It's in some people's nature to ***** nonstop.

Just ban them from the forums. I don't think anyone truly expected to be reimbursed for boosters they used to increase SP output.

It's time to literally put your money where your mouth is. Go back to zero and roll around in your piles of AUR while we all stomp on your neck.

To be fair, people were told that they would get a refund. Up front. People have been wondering if they would get what they were told they would get. All AUR and in game items from merc pack refunded upon commercial release or some such.

I understand the whole, you used the booster to get extra SP, you want to keep the SP that you would not have been able to get without the booster, but get the booster back, so that you can get more SP, thing. Would it be possible to set up a refund with an SP reductions, instead of a full reset? If so that might have been a better deal to offer customers. That seems reasonable. It would be nice if CCP at least expressed some appreciation for the people that were willing to spend some cash on this thing before it launched.

But CCP do seem to making a few missteps in the customer service/ customer relations department. To me minor stuff, but enough to where it can be annoying and frustrating.

Here is the problem. It is not a fair deal for all because when the purchase was made the deal was at commercial release all merc packs purchased would be credited in full. People purchased them with the knowledge that when CCP put the game into commercial release all of those items would be refunded to them. Now CCP is reneging on their own terms of purchase, and if I had purchased a merc pack under the original terms of purchase I would be pissed as well.

I would be losing my time. I would not have supported them if they told me I would have to take a full reset while everyone who did not support the game continues as is unaffected. Does this help you see the other side a little better. For the record I will not be taking it even though they did make a ridiculous offer to people to buy the merc packs and support them.

Well are they not reimbursing you in FULL? You get our merc packs back, however you get reset to zero. To me this only seems fair.

It's like "buy this new car, when we launch it you get your money back if you're not satisfied." Would you really expect to keep the car if you are not happy?

Look at any like 30-day money back guarantee, from phones to internet connections, show me one that lets you keep the phone or internet connection afterwards? If that was the case then most people on this planet would ask for their money back plus keep the ****. Sorry but to me that just doesn't make sense.

But I just might not see it because I bought my merc packs with the view that of the game being "released", I never expected to get the money I used back, after all I paid for something I wanted to have during the beta.

/c

What time are you losing? You chose to keep your SP - you will still be ahead of any merc that didn't use boosters? The only thing I can see is if you went in on the merc packs buying thousands of AUR items with the "I'll get it back" in the back of your mind, in which case I'm a bit confused how one expect to get both things, but I'll admit I never read the ToS so I'll just be quiet and assume I got screwed

Well guys let me give you my take on this whole Mercenary PackGate. You see, I've been reading all these threads about this issue and quite honestly I've seen a lot of confused people, people who have nothing to say about the issue, people who just want to see others get burned. That being said I have to side with JL3Eleven here, guys, because make no mistake about it; CCP screwed up. They wanted to have the cake and it eat it too. They wanted to make money with the game without releasing it commercially. They weren't ready to be reviewed and scrutinised by the game media, but they wanted to start making money and here's the issue: When you start calling things with strange names and when you start giving well understood terms different meanings it WILL create confusion, guys! When you start selling and making money with something that's a commercial release, I don't give a **** what anyone says! CCP, let's call spade a spade here: You screwed up. You didn't wanna talk about the issue, ignored it, and then you release this little side note essentially giving a middle finger to people like JL3Eleven, who did support you guys since the beginning. Not good.

That being said though, a lot of us knew this is how it's going to be. A lot of us, including a lot of the people who wanted to get their Mercenary Packs reimbursed, made their plans this in mind. I mean everyone knows we got the full benefits of what we bought: We got the skill points and we still have the items so I can't really complain. I just wish someone at CCP, preferably the dude who screwed up, would come clean about their screw up, be a man about it, say they're sorry about the confusion and that's it! I don't want my Merc pack reimbursed. I don't feel like I got robbed or anything but it does bother me how CCP handled this situation and I'm sure I'm not the only who feels this way.

I'm just saying they made stupid horrible choices in wording and will now leave a bitter taste in some peoples mouths.

Well guys let me give you my take on this whole Mercenary PackGate. You see, I've been reading all these threads about this issue and quite honestly I've seen a lot of confused people, people who have nothing to say about the issue, people who just want to see others get burned. That being said I have to side with JL3Eleven here, guys, because make no mistake about it; CCP screwed up. They wanted to have the cake and it eat it too. They wanted to make money with the game without releasing it commercially. They weren't ready to be reviewed and scrutinised by the game media, but they wanted to start making money and here's the issue: When you start calling things with strange names and when you start giving well understood terms different meanings it WILL create confusion, guys! When you start selling and making money with something that's a commercial release, I don't give a **** what anyone says! CCP, let's call spade a spade here: You screwed up. You didn't wanna talk about the issue, ignored it, and then you release this little side note essentially giving a middle finger to people like JL3Eleven, who did support you guys since the beginning. Not good.

That being said though, a lot of us knew this is how it's going to be. A lot of us, including a lot of the people who wanted to get their Mercenary Packs reimbursed, made their plans this in mind. I mean everyone knows we got the full benefits of what we bought: We got the skill points and we still have the items so I can't really complain. I just wish someone at CCP, preferably the dude who screwed up, would come clean about their screw up, be a man about it, say they're sorry about the confusion and that's it! I don't want my Merc pack reimbursed. I don't feel like I got robbed or anything but it does bother me how CCP handled this situation and I'm sure I'm not the only who feels this way.

Yeah, just in the people that don't matter and we love to see cry.

Does anyone else ever think of this guy whenever they read one of Ric's posts?

I honestly hope that anyone that is unhappy with this choice just leaves the game and these forums. If this doesn't make everyone happy then you are a customer that the business needs to cut ties with.

I run a construction company and have to choose to stop doing business with people who want quality for free or can't be satisfied. It's in some people's nature to ***** nonstop.

Just ban them from the forums. I don't think anyone truly expected to be reimbursed for boosters they used to increase SP output.

It's time to literally put your money where your mouth is. Go back to zero and roll around in your piles of AUR while we all stomp on your neck.

Yeah out of all possible options ccp took the worst one. Hell they could have given people a bpo suit that's solid gold and said here is the item of equal value. >.>

Like I said I already got my refund by Sony so I already won.

Well are they not reimbursing you in FULL? You get our merc packs back, however you get reset to zero. To me this only seems fair.

It's like "buy this new car, when we launch it you get your money back if you're not satisfied." Would you really expect to keep the car if you are not happy?

Look at any like 30-day money back guarantee, from phones to internet connections, show me one that lets you keep the phone or internet connection afterwards? If that was the case then most people on this planet would ask for their money back plus keep the ****. Sorry but to me that just doesn't make sense.

But I just might not see it because I bought my merc packs with the view that of the game being "released", I never expected to get the money I used back, after all I paid for something I wanted to have during the beta.

/c

Additionally, we will be offering to all players that purchased the Mercenary Pack or Aurum Packs before January 22nd an optional full character reset with Mercenary Pack or Aurum reimbursement. If you choose an optional character reset, all character attributes, skills, skill points, and wallet will be reset to zero, but the Mercenary Pack(s) (including applicable Aurum) and/or Aurum pack(s) will be added back to the account for re-use within Uprising. Players will be given a limited period in which to choose the optional full character reset, and the dates for choosing this option will be announced at a later time. This will be the last reset of the Mercenary Pack and Aurum packs, and no further resets will be available. Linky

I cannot believe you actually played the Bully card on the people who supported you with their time and money. Especially considering the state of the game then. Bad move. Also could we get a notification of what the total amount being refunded would be if we chose to do so?


Edit: LoL to anyone who thinks I blew my AUR. I've had it invested for months now waiting to trade it to someone to sweeten the deal and make it happen. As such it will all be refunded back to me. So guess what! Now I will now be ISK and AUR rich and still have my SP. So who is QQing exactly?

Except this comparison is so far off base Bucky Lagrange could pick you off. CCP said, "hey buy this now and when we reset the servers and when we send the game into commercial release you will get everything back." People saw that and realized it was a good deal so they bought it.

Now what CCP is doing is saying, "hey remember that good deal we offered you? Well **** on that here is how it's going to be. We got your money so **** off."

And all of the people that missed out on the deal cheered because, hey it's not them that are getting screwed.

And they keep the promises only you retards can't stand then there are people who decide not to get refund will have more SP then you...

Additionally, we will be offering to all players that purchased the Mercenary Pack or Aurum Packs before January 22nd an optional full character reset with Mercenary Pack or Aurum reimbursement. If you choose an optional character reset, all character attributes, skills, skill points, and wallet will be reset to zero, but the Mercenary Pack(s) (including applicable Aurum) and/or Aurum pack(s) will be added back to the account for re-use within Uprising. Players will be given a limited period in which to choose the optional full character reset, and the dates for choosing this option will be announced at a later time. This will be the last reset of the Mercenary Pack and Aurum packs, and no further resets will be available. Linky

I cannot believe you actually played the Bully card on the people who supported you with their time and money. Especially considering the state of the game then. Bad move. Also could we get a notification of what the total amount being refunded would be if we chose to do so?


Edit: LoL to anyone who thinks I blew my AUR. I've had it invested for months now waiting to trade it to someone to sweeten the deal and make it happen. As such it will all be refunded back to me. So guess what! Now I will now be ISK and AUR rich and still have my SP. So who is QQing exactly?

Here is the problem. It is not a fair deal for all because when the purchase was made the deal was at commercial release all merc packs purchased would be credited in full. People purchased them with the knowledge that when CCP put the game into commercial release all of those items would be refunded to them. Now CCP is reneging on their own terms of purchase, and if I had purchased a merc pack under the original terms of purchase I would be pissed as well.

Wait so you get the option to either - get all your "real money" purchases back, and being reset to how you were before you bought them - or you get to keep the way you are now with the stuff you paid and used being gone... how on earth is that bully?

Oh right you wanted eat the cake and keep it. Gotcha!

Or what am I not getting here?

/c

NO....IT....WASN'T. The disclaimer was just that, a disclaimer. It specifically stated that they MAY have to reset chars during the beta and that any aur used would at that point would be refunded in the case of a reset. The statement also signifies that they MAY do a char reset on commercial release and under those circumstances they would also reset the AUR. People are picking out one little part of the disclaimer which must been taken as a whole and trying to argue based on that fact that CCP guaranteed a refund when they did no such thing. I've been saying all along no refund without char reset. Looks like I was right.

Oh and before you try and say I am just whining because I didn't take advantage I bought 2 merc packs before the change. I knew immediately what the disclaimer meant when i read it and used my AUR accordingly.

Oh and before you try and say I am just whining because I didn't take advantage I bought 2 merc packs before the change. I knew immediately what the disclaimer meant when i read it and used my AUR accordingly.

. DUST 514-« GameStop Mercenary Pack will be credited in full to your in-game DUST 514-« account after each character reset and for the commercial release.

And for the. Those are very descriptive words used there. Let's think about this, and for the. What do you think those words mean? Because to me I get the notion that when DUST 514 goes into commercial release the merc packs purchased would be refunded as per the terms of purchase. And for the record, that is the terms of purchase that was agreed upon when people bought the merc pack. And for the record CCP is now reneging on their terms of purchase, which to me is bad business and really hurts their credibility in the long run.

How do we know they won't try this tactic again in the future when it would suit their needs? Well my solution is simple, I simply will not buy any more AUR from CCP for DUST.

Yup, they just lost me as a customer in both games.

Real bummer, Uprising seems fun, but I won't do business with a company that intentionally screws it's customers.

I cannot believe you actually played the Bully card on the people who supported you with their time and money.

Yup, they just lost me as a customer in both games.

Real bummer, Uprising seems fun, but I won't do business with a company that intentionally screws it's customers.

They didn't screw you over, you just have terrible reading comprehension.

Yup, they just lost me as a customer in both games.

Real bummer, Uprising seems fun, but I won't do business with a company that intentionally screws it's customers.

I don't think you read very well.

The credit is based on there being a reset -- all that CCP has done is say that your character reset is optional.

How much QQing are people going to do for not being able to pull one over on CCP?

Good riddance?

It's cut and dry. The decision they made shows that they agree with me, they just want to bully us into resets. Why, I have no idea, but it's absolutely disgusting.

And again you are taking one part of the entire disclaimer out of context. This is where the issue comes from. When reading the disclaimer you have to take the whole thing as one statement and the whole disclaimer is about character resets and the jist of the disclaimer is this: During beta we MAY have to reset characters, if we reset characters all contents of merc pack will be refunded. We MAY also reset on commercial release and at that time contents of merc pack will be refunded.

As soon as I read the disclaimer this is what I understood. Besides that what kind of ****** up logic is someone using to think that CCP would let you use all of the consumable items in the Merc pack and then just refund you the consumables again without a reset.

The problem with your argument is you are arguing from the point of post-change terms of purchase. Which I have no problem with and I purchased a few merc packs under those terms and I am not asking for a refund for them.

a lot of classy people here, it's gonna be hard to leave.

No I'm talking about the original terms, which I bought 2 merc packs under. Again take the disclaimer as a whole and it means merc pack refunds only on char reset, whether that is during beta or on commercial release. Also the disclaimer specifically says they MAY reset, not that they will.

Well you are just lying then because those are not the original terms as I have read them and even posted them verbatim on these forums.

It is cut and dry, but not how you think. Check post #69 to see why.

Yes, QQing is very classy isn't it?

I'm crying, and not getting what I want, now I'm going to stamp my foot and threaten to leave.

Maybe you should hold your breath until you turn blue?

I bought something, and now they are holding all of the game time I've spent playing as ransom to get the thing I bought. It's absolutely despicable.

Just remember, CCP is perfectly comfortable selling you an in-game item and then AFTER you purchase it telling you that you'll have to take a full character reset to receive the items. With this precedent now set I can't see why anyone in their right mind would spend money with CCP.

The wording is an issue. I think CCP knows its an issue. The choice that people need to make is that you only get one or the other.

I firmly believe that if the dust mercs banded together in a class action lawsuit we could easily get all of the AUR refunded. I don't think it would even make it in front of a judge before it was settled. However the end result would be a full reset.

I did not anticipate getting my AUR back because I was told I wouldn't be reset again. I honestly don't think anyone did. If AUR gets fully refunded there has to be a reset.

It's a no win situation for CCP. I wouldn't want my SP taken away in order to balance a partial refund either.

I think it would be a nice compromise for everyone if there were a month long non booster market holiday for AUR items though. Although I'm not sure how they'd limit stocking up a million items.

Maybe a show of good faith would be some percentage of AUR spent being refunded.

I was pretty harsh in my previous statement in his thread. I think it comes from desperately not wanting a reset. Every time I read the Merc pack language it makes me cringe.

I don't think the way they are dealing with it with this choice is going to legally satisfy this issue. If this were a negotiation I'd have to reject this proposal and ask for 75% of AUR spent per Merc to be refunded and wait for their response.

Victin Ashis do you wear a helmet in real life? Or are you really just that dense that you think you are winning this argument? Do you know what one and the same means? Well a reset and commercial release are not one and the same when you read those terms of purchase. That is why CCP changed it, and also now why they feel they can screw over paying customers. Because people like you are arguing against yourself and there are hundreds of other morons on the forums doing the exact same thing you are doing because you feel that if it doesn't hurt you then it doesn't matter. When in reality it does hurt you and every other customer past, present and future. Take off the blinders man.

It's incredibly obvious to anyone with half a brain. If you want to keep the benefit of the money spent you don't get the thing you bought back.

We get it -- you don't like it. It doesn't matter how many times you say it.

It's incredibly obvious to anyone with half a brain. If you want to keep the benefit of the money spent you don't get the thing you bought back.

We get it -- you don't like it. It doesn't matter how many times you say it.

again the disclaimer deals with character resets during beta and on comercial release. you are taking the commercial release as a separate item within the disclaimer which is incorrect. if I was wrong then ccp would have refunded merc pack items, instead they did exactly as I would have in this situation and offered people a char reset if they want a refund which is what the disclaimer stated.

again the disclaimer deals with character resets during beta and on comercial release. you are taking the commercial release as a separate item within the disclaimer which is incorrect. if I was wrong then ccp would have refunded merc pack items, instead they did exactly as I would have in this situation and offered people a char reset if they want a refund which is what the disclaimer stated.

it's not "incredibly obvious" because what you are describing isn't the deal I purchased. The deal I purchased was SPECIFICALLY to get another set of the items at release. It was not unclear language.

You can argue that they gave us "an unfair deal", but that's an argument for CCP. I just bought the deal they offered.

No you didn't. You got everything that you purchased in the merc pack. all items were delivered to you. The disclaimer merely states that in the even of a reset during beta or on commercial release you would recieve those items back. No matter how big a tantrum you throw it doesn't change that fact.

I'd imagine at the time of the offer CCP expected to perform a full reset across the board.

Now, in their wisdom, they've decided to allow players to take that original reset or they can decide they'd like to avoid the reset and keep their SP.

Personally, I am thankful I am allowed to keep my SP instead of being reset.

This was very nice of CCP to offer this to us. If you don't like that fancy new offer of theirs -- you are welcome to accept a reset personally. And, luckily, you can't hold the rest of us ransom because the rest is not a one size fits all anymore.

Perfect! Take your reset and refund if you want it. Just stop crying -- it's over.

I honestly hope that anyone that is unhappy with this choice just leaves the game and these forums. If this doesn't make everyone happy then you are a customer that the business needs to cut ties with.

I run a construction company and have to choose to stop doing business with people who want quality for free or can't be satisfied. It's in some people's nature to ***** nonstop.

Just ban them from the forums. I don't think anyone truly expected to be reimbursed for boosters they used to increase SP output.

It's time to literally put your money where your mouth is. Go back to zero and roll around in your piles of AUR while we all stomp on your neck.

Absolute and utter nonsense. The terms were extremely clear. Full refund of all items at commercial release. Sure, technically they are doing just that, but they are holding our hours and hours of progress hostage to get it.

Again, CCP has now set the precedent that they are completely comfortable holding you character progress ransom to receive products you purchase from them.

It's not about skillpoints or getting extra items or individual resets. It's about a company promising one thing and then not delivering. It's about CCP telling the player base that they do not feel obligated to honor their agreements after you give them your hard earned cash. That is what this is about.

I give up. I purchased my merc packs knowing full well that the refund was dependent on a char reset as did many others and CCP clearly agrees. I'm sure their legal team has gone over the wording thoroughly and determined the same so if you won't accept the option they've given you to satisfy the legal terms of the merc pack disclaimer, well tough **** they've addressed the issue.

If you want to go that route then, are they resetting skills? Yes they are. So as per your interpretation of the disclaimer the merc pack refund is justified. CCP is in the wrong about this and as are you.

If it was so cut and dry then why did they change the wording on the terms in the first place?

I am with you bro. Except that CCP owes me money. I've beta tested they half baked game for almost a year and in the end they ripped me off, stealing my money. I don't want their half assed options. I want my money wired back to me then I will happily delete my character along with my EVE account just because there is no good faith between us anymore. I don't want a 'reset' or 'just stop playing' options. I want my money back and a solid goodbye to CCP and their entire line of products.

And this is why I'm backing away from that previous statement. I totally understand how someone can feel the way you do.

I don't want to see that. This game can be great. A little compromise by CCP at this juncture can lead to a large windfall for hem long term.

Seems CCP has no backbone and gave in to all the people that didn't purchase a pre-change merc pack.

It sets a precedent that if you whine long enough and loud enough they will cave to your demands, regardless of if they are valid or not.

Pretty much ALL of the mercs packs I bought were before the change and I completely agree with their decision. I read the terms and interpreted them in the spirit they were written. Unlike you I didn't buy the mercs packs with the thought that I would at launch be given an: unfair advantage over others.

Seems to hold true in this case.

All this crying is hilarious. People bringing up the terms of service but in reality they all just mad cause CCP is not going to let them "double dip" on the aurum and items from the merc pack. I've bought plenty of merc packs and I still have most of the items and aur because I spent/used them wisely knowing that the last reset was most likely the last one.

Do you really expect CCP to let you "double dip" and potentially lose thousands of dollars since no one would have to buy aur for almost the first year of commercial release if they refunded everything and not reset anyone's character? If you believe they would then you are either STUPID or a SPOILED BRAT!

All this crying is hilarious. People bringing up the terms of service but in reality they all just mad cause CCP is not going to let them "double dip" on the aurum and items from the merc pack. I've bought plenty of merc packs and I still have most of the items and aur because I spent/used them wisely knowing that the last reset was most likely the last one.

Do you really expect CCP to let you "double dip" and potentially lose thousands of dollars since no one would have to buy aur for almost the first year of commercial release if they refunded everything and not reset anyone's character? If you believe they would then you are either STUPID or a SPOILED BRAT!

a lot of classy people here, it's gonna be hard to leave.

And unlike you, as I have stated many times, I have never purchased a pre-change merc pack. I will not have the option to reset as it doesn't apply to me. See your view though is what is dangerous. Because you allow CCP to get away with what they are doing, and what happens when they try this again at a later date? Will you sit back and take it then as well?

Its not double dipping we took advantage of a great sale item that gave us all our items back at commercial release. Sorry you didn't take advantage of it.

The only real answer now is to reset everyone to 0

Get away with what? Giving me an option of another full reset that they explicitly stated would not happen after the 10th? Those that were too stupid to understand no more resets meant exactly that should not be expecting a reward for stupidity. Yet that's exactly what they have been given.

If you have no dog in this hunt why the hell are you even opening your mouth? You are like those people that don't vote and then want everyone to listen to their political positions and complain when things aren't what they wanted.

So let me tell you what I tell those that didn't vote. Your opinion is useless as is this thread.

Yeah they will give you your stuff back, but it does not say in the terms anywhere that they will let you keep the SP you earned with that stuff. So go ahead and take advantage of that great sale and get your refund. I'm perfectly happy with keeping my character progression as well as most of my aur and merc pack items, while you start from square one.

CCP specifically told us there would not be another reset, and they NEVER said anything about the Merc Pack no longer being honored. They even SPECIFICALLY told us here that they were working on a "program to fairly reimburse the merc pack", but have now DELETED the post. At best they are terribly mismanaged, at worse they are intentionally ripping off their paying customers. Neither bodes well for the game.