Wait so you get the option to either - get all your "real money" purchases back, and being reset to how you were before you bought them - or you get to keep the way you are now with the stuff you paid and used being gone... how on earth is that bully?

Oh right you wanted eat the cake and keep it. Gotcha!

Or what am I not getting here?

/c

A relative post that trumps your argument. CCP is basically rolling over on their terms of purchase because people that didn't get in on it in the beginning yelled from the rooftops that they are getting cheated, when in reality it is the people that purchased the merc pack that are getting cheated.

https://forums.dust514.com/default.aspx?g=posts&m=691694#post691694

But the optional refund sort of comes across as the kind of **** move one usually reserves for clients that are a big pain in the ass.

I bought that merc pack

Im not getting cheated

I have all the SP and ISK i get, i keep it all and because i used the merc pack i got more SP and ISK because i got to things quicker

They're giving you an option to do something they feel is a fair deal for all. Your logic would conclude that voting or making any life decisions is bullying which is absurd.

I honestly hope that anyone that is unhappy with this choice just leaves the game and these forums. If this doesn't make everyone happy then you are a customer that the business needs to cut ties with.

I run a construction company and have to choose to stop doing business with people who want quality for free or can't be satisfied. It's in some people's nature to ***** nonstop.

Just ban them from the forums. I don't think anyone truly expected to be reimbursed for boosters they used to increase SP output.

It's time to literally put your money where your mouth is. Go back to zero and roll around in your piles of AUR while we all stomp on your neck.

To be fair, people were told that they would get a refund. Up front. People have been wondering if they would get what they were told they would get. All AUR and in game items from merc pack refunded upon commercial release or some such.

I understand the whole, you used the booster to get extra SP, you want to keep the SP that you would not have been able to get without the booster, but get the booster back, so that you can get more SP, thing. Would it be possible to set up a refund with an SP reductions, instead of a full reset? If so that might have been a better deal to offer customers. That seems reasonable. It would be nice if CCP at least expressed some appreciation for the people that were willing to spend some cash on this thing before it launched.

But CCP do seem to making a few missteps in the customer service/ customer relations department. To me minor stuff, but enough to where it can be annoying and frustrating.

Here is the problem. It is not a fair deal for all because when the purchase was made the deal was at commercial release all merc packs purchased would be credited in full. People purchased them with the knowledge that when CCP put the game into commercial release all of those items would be refunded to them. Now CCP is reneging on their own terms of purchase, and if I had purchased a merc pack under the original terms of purchase I would be pissed as well.

I would be losing my time. I would not have supported them if they told me I would have to take a full reset while everyone who did not support the game continues as is unaffected. Does this help you see the other side a little better. For the record I will not be taking it even though they did make a ridiculous offer to people to buy the merc packs and support them.

Well are they not reimbursing you in FULL? You get our merc packs back, however you get reset to zero. To me this only seems fair.

It's like "buy this new car, when we launch it you get your money back if you're not satisfied." Would you really expect to keep the car if you are not happy?

Look at any like 30-day money back guarantee, from phones to internet connections, show me one that lets you keep the phone or internet connection afterwards? If that was the case then most people on this planet would ask for their money back plus keep the ****. Sorry but to me that just doesn't make sense.

But I just might not see it because I bought my merc packs with the view that of the game being "released", I never expected to get the money I used back, after all I paid for something I wanted to have during the beta.

/c

What time are you losing? You chose to keep your SP - you will still be ahead of any merc that didn't use boosters? The only thing I can see is if you went in on the merc packs buying thousands of AUR items with the "I'll get it back" in the back of your mind, in which case I'm a bit confused how one expect to get both things, but I'll admit I never read the ToS so I'll just be quiet and assume I got screwed

Well guys let me give you my take on this whole Mercenary PackGate. You see, I've been reading all these threads about this issue and quite honestly I've seen a lot of confused people, people who have nothing to say about the issue, people who just want to see others get burned. That being said I have to side with JL3Eleven here, guys, because make no mistake about it; CCP screwed up. They wanted to have the cake and it eat it too. They wanted to make money with the game without releasing it commercially. They weren't ready to be reviewed and scrutinised by the game media, but they wanted to start making money and here's the issue: When you start calling things with strange names and when you start giving well understood terms different meanings it WILL create confusion, guys! When you start selling and making money with something that's a commercial release, I don't give a **** what anyone says! CCP, let's call spade a spade here: You screwed up. You didn't wanna talk about the issue, ignored it, and then you release this little side note essentially giving a middle finger to people like JL3Eleven, who did support you guys since the beginning. Not good.

That being said though, a lot of us knew this is how it's going to be. A lot of us, including a lot of the people who wanted to get their Mercenary Packs reimbursed, made their plans this in mind. I mean everyone knows we got the full benefits of what we bought: We got the skill points and we still have the items so I can't really complain. I just wish someone at CCP, preferably the dude who screwed up, would come clean about their screw up, be a man about it, say they're sorry about the confusion and that's it! I don't want my Merc pack reimbursed. I don't feel like I got robbed or anything but it does bother me how CCP handled this situation and I'm sure I'm not the only who feels this way.

I'm just saying they made stupid horrible choices in wording and will now leave a bitter taste in some peoples mouths.

Well guys let me give you my take on this whole Mercenary PackGate. You see, I've been reading all these threads about this issue and quite honestly I've seen a lot of confused people, people who have nothing to say about the issue, people who just want to see others get burned. That being said I have to side with JL3Eleven here, guys, because make no mistake about it; CCP screwed up. They wanted to have the cake and it eat it too. They wanted to make money with the game without releasing it commercially. They weren't ready to be reviewed and scrutinised by the game media, but they wanted to start making money and here's the issue: When you start calling things with strange names and when you start giving well understood terms different meanings it WILL create confusion, guys! When you start selling and making money with something that's a commercial release, I don't give a **** what anyone says! CCP, let's call spade a spade here: You screwed up. You didn't wanna talk about the issue, ignored it, and then you release this little side note essentially giving a middle finger to people like JL3Eleven, who did support you guys since the beginning. Not good.

That being said though, a lot of us knew this is how it's going to be. A lot of us, including a lot of the people who wanted to get their Mercenary Packs reimbursed, made their plans this in mind. I mean everyone knows we got the full benefits of what we bought: We got the skill points and we still have the items so I can't really complain. I just wish someone at CCP, preferably the dude who screwed up, would come clean about their screw up, be a man about it, say they're sorry about the confusion and that's it! I don't want my Merc pack reimbursed. I don't feel like I got robbed or anything but it does bother me how CCP handled this situation and I'm sure I'm not the only who feels this way.

Yeah, just in the people that don't matter and we love to see cry.

Does anyone else ever think of this guy whenever they read one of Ric's posts?

I honestly hope that anyone that is unhappy with this choice just leaves the game and these forums. If this doesn't make everyone happy then you are a customer that the business needs to cut ties with.

I run a construction company and have to choose to stop doing business with people who want quality for free or can't be satisfied. It's in some people's nature to ***** nonstop.

Just ban them from the forums. I don't think anyone truly expected to be reimbursed for boosters they used to increase SP output.

It's time to literally put your money where your mouth is. Go back to zero and roll around in your piles of AUR while we all stomp on your neck.

Yeah out of all possible options ccp took the worst one. Hell they could have given people a bpo suit that's solid gold and said here is the item of equal value. >.>

Like I said I already got my refund by Sony so I already won.

Well are they not reimbursing you in FULL? You get our merc packs back, however you get reset to zero. To me this only seems fair.

It's like "buy this new car, when we launch it you get your money back if you're not satisfied." Would you really expect to keep the car if you are not happy?

Look at any like 30-day money back guarantee, from phones to internet connections, show me one that lets you keep the phone or internet connection afterwards? If that was the case then most people on this planet would ask for their money back plus keep the ****. Sorry but to me that just doesn't make sense.

But I just might not see it because I bought my merc packs with the view that of the game being "released", I never expected to get the money I used back, after all I paid for something I wanted to have during the beta.

/c

Additionally, we will be offering to all players that purchased the Mercenary Pack or Aurum Packs before January 22nd an optional full character reset with Mercenary Pack or Aurum reimbursement. If you choose an optional character reset, all character attributes, skills, skill points, and wallet will be reset to zero, but the Mercenary Pack(s) (including applicable Aurum) and/or Aurum pack(s) will be added back to the account for re-use within Uprising. Players will be given a limited period in which to choose the optional full character reset, and the dates for choosing this option will be announced at a later time. This will be the last reset of the Mercenary Pack and Aurum packs, and no further resets will be available. Linky

I cannot believe you actually played the Bully card on the people who supported you with their time and money. Especially considering the state of the game then. Bad move. Also could we get a notification of what the total amount being refunded would be if we chose to do so?


Edit: LoL to anyone who thinks I blew my AUR. I've had it invested for months now waiting to trade it to someone to sweeten the deal and make it happen. As such it will all be refunded back to me. So guess what! Now I will now be ISK and AUR rich and still have my SP. So who is QQing exactly?

Except this comparison is so far off base Bucky Lagrange could pick you off. CCP said, "hey buy this now and when we reset the servers and when we send the game into commercial release you will get everything back." People saw that and realized it was a good deal so they bought it.

Now what CCP is doing is saying, "hey remember that good deal we offered you? Well **** on that here is how it's going to be. We got your money so **** off."

And all of the people that missed out on the deal cheered because, hey it's not them that are getting screwed.

And they keep the promises only you retards can't stand then there are people who decide not to get refund will have more SP then you...

Additionally, we will be offering to all players that purchased the Mercenary Pack or Aurum Packs before January 22nd an optional full character reset with Mercenary Pack or Aurum reimbursement. If you choose an optional character reset, all character attributes, skills, skill points, and wallet will be reset to zero, but the Mercenary Pack(s) (including applicable Aurum) and/or Aurum pack(s) will be added back to the account for re-use within Uprising. Players will be given a limited period in which to choose the optional full character reset, and the dates for choosing this option will be announced at a later time. This will be the last reset of the Mercenary Pack and Aurum packs, and no further resets will be available. Linky

I cannot believe you actually played the Bully card on the people who supported you with their time and money. Especially considering the state of the game then. Bad move. Also could we get a notification of what the total amount being refunded would be if we chose to do so?


Edit: LoL to anyone who thinks I blew my AUR. I've had it invested for months now waiting to trade it to someone to sweeten the deal and make it happen. As such it will all be refunded back to me. So guess what! Now I will now be ISK and AUR rich and still have my SP. So who is QQing exactly?