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Author |
Thread Statistics | Show CCP posts - 2 post(s) |
Mithridates VI
IMPSwarm Negative-Feedback
1794
|
Posted - 2013.05.30 22:21:00 -
[1] - Quote
This thread contains what I think is a fairly good representation of one of the issues I have with CCP.
CCP wrote:Players should liaise with their corporations to ensure ISK donations are returned to the original character otherwise all characters and corporations involved in ISK laundering will be subject to further ISK reversal. Users found to have abused corp donations may be subject to punitive actions against their accounts however such cases will be addressed on their own merits and handled on a case by case basis.
Are you threatening us based on an issue that you created and then failed to adequately communicate about, deciding that a small portion of the playerbase being notified would do? I'm not engaging in the right and wrong of that entire debacle, but this not the right way to engage with a forum community about it.
Whoever you guys have writing the script you use to interact with players needs to go back to scamming cash out of people with fraudulent takedown notices. Any claims you make to be developing a community here go out the window when you address us in this corporate tone and highlight to everyone that you're viewing us as customers who need to be strictly managed. It doesn't convince the reader that you're professionals like you may think it does.
You could achieve the exact same thing while convincing these customers that you were engaging them as friends if you had any skill whatsoever in customer relations.
Welcome to the future, CCP, where none of the businesses that matter have to use tools like the corporate tone to remind their customers that they're big important businesspeople, and rather give the impression that customers are valued as people and friends. I suggest giving it a shot.
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Noc Tempre
Imperfects Negative-Feedback
1758
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Posted - 2013.05.30 22:24:00 -
[2] - Quote
Mithridates VI wrote:This thread contains what I think is a fairly good representation of one of the issues I have with CCP. CCP wrote:Players should liaise with their corporations to ensure ISK donations are returned to the original character otherwise all characters and corporations involved in ISK laundering will be subject to further ISK reversal. Users found to have abused corp donations may be subject to punitive actions against their accounts however such cases will be addressed on their own merits and handled on a case by case basis. Are you threatening us based on an issue that you created and then failed to adequately communicate about, deciding that a small portion of the playerbase being notified would do? I'm not engaging in the right and wrong of that entire debacle, but this not the right way to engage with a forum community about it. Whoever you guys have writing the script you use to interact with players needs to go back to scamming cash out of people with fraudulent takedown notices. Any claims you make to be developing a community here go out the window when you address us in this corporate tone and highlight to everyone that you're viewing us as customers who need to be strictly managed. It doesn't convince the reader that you're professionals like you may think it does. You could achieve the exact same thing while convincing these customers that you were engaging them as friends if you had any skill whatsoever in customer relations. Welcome to the future, CCP, where none of the businesses that matter have to use tools like the corporate tone to remind their customers that they're big important businesspeople, and rather give the impression that customers are valued as people and friends. I suggest giving it a shot.
I had CPM tell me explicitly that CCP HAD to PUNISH the players for EXPLOITING. CCP made all the mistakes here, but even our "appointed representation" believes the players should burden the consequences or leave. And I was also told it doesn't matter if they leave... great long term thinking there. |
VEXation Gunn
Imperfects Negative-Feedback
11
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Posted - 2013.05.30 22:32:00 -
[3] - Quote
pretty sure Hilmar told players in EVE they can go **** themselves after Incarna too (This is a paraphrase and my interp of Hilmars internal email that was released to the public). How did that work out for you CCP?
Also I am not referring to the actual isk issues but how it was communicated and the approach ccp took. |
DJINN Marauder
Purgatorium of the Damned League of Infamy
720
|
Posted - 2013.05.30 22:34:00 -
[4] - Quote
Inb4 lock lol.
And +1 |
Alaika Arbosa
Matari Combat Research and Manufacture Inc. Interstellar Murder of Crows
259
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Posted - 2013.05.30 22:39:00 -
[5] - Quote
The negative nancys shouldn't have been greedy fuckwits to begin with.
You drag CCP over the coals for their "greed is good" mentality though in reality the playerbase is just as greedy.
Quit crying, suck it up and get to grinding.
Either that or GTFO. |
DUST Fiend
OSG Planetary Operations Covert Intervention
3373
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Posted - 2013.05.30 22:40:00 -
[6] - Quote
Noc Tempre wrote:I had CPM tell me explicitly that CCP HAD to PUNISH the players for EXPLOITING. CCP made all the mistakes here, but even our "appointed representation" believes the players should burden the consequences or leave. And I was also told it doesn't matter if they leave... great long term thinking there.
What's most amusing is members of CPM using things like AFK and AWOXing as legitimate "tactics", because CCP screwed up, then turning around and laughing at those effected by CCPs latest blunder.
It's just funny.
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KOBLAKA1
Opus Arcana Orion Empire
11
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Posted - 2013.05.30 22:41:00 -
[7] - Quote
"I had CPM tell me explicitly that CCP HAD to PUNISH the players for EXPLOITING. CCP made all the mistakes here, but even our "appointed representation" believes the players should burden the consequences or leave. And I was also told it doesn't matter if they leave... great long term thinking there."
Isn't an exploit, using a game mechanic other than intended? This isk debacle wasn't abusing any game mechanic. Thanks for the big F U CCP. With only around 5k players online at any given point when most other mmofpses ar in the multiple tens of thousands...and you don't care if we stay...not feeling much respect or love ...seriously debating deleting this game now |
Noc Tempre
Imperfects Negative-Feedback
1763
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Posted - 2013.05.30 22:42:00 -
[8] - Quote
Alaika Arbosa wrote:The negative nancys shouldn't have been greedy fuckwits to begin with.
You drag CCP over the coals for their "greed is good" mentality though in reality the playerbase is just as greedy.
Quit crying, suck it up and get to grinding.
Either that or GTFO.
You sir, are a verified idiot. CCP took more money than they gave, and 90% of the playerbase doesn't have a clue why they were given or lost money. The issue is shoddy business practices. Not the monopoly money.
(For the record I am fine, but I have seen many players who did nothing wrong but now cannot play the game, and I feel for them). |
Mithridates VI
IMPSwarm Negative-Feedback
1804
|
Posted - 2013.05.30 22:45:00 -
[9] - Quote
Alaika Arbosa wrote:You drag CCP over the coals for their "greed is good" mentality though in reality the playerbase is just as greedy. You didn't read the post and instead responded as if I had made an argument that I did not make.
That's called a strawman argument and it's a logical fallacy. Kindly, if you wish to reply in future, respond to arguments that are actually being made. |
hooc order
Deep Space Republic Gentlemen's Agreement
154
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Posted - 2013.05.30 22:46:00 -
[10] - Quote
How should post-modern businesses talk?
How did pre-modern businesses talk?
Isn't it literally a business's business how they choose to talk to their customers? |
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Mithridates VI
IMPSwarm Negative-Feedback
1804
|
Posted - 2013.05.30 22:47:00 -
[11] - Quote
hooc order wrote:Isn't it literally a business's business how they choose to talk to their customers? Yes, and it's up to their customers to provide feedback to that business on whether that communication is working or just alienating them. |
Alaika Arbosa
Matari Combat Research and Manufacture Inc. Interstellar Murder of Crows
259
|
Posted - 2013.05.30 22:47:00 -
[12] - Quote
Noc Tempre wrote:Alaika Arbosa wrote:The negative nancys shouldn't have been greedy fuckwits to begin with.
You drag CCP over the coals for their "greed is good" mentality though in reality the playerbase is just as greedy.
Quit crying, suck it up and get to grinding.
Either that or GTFO. You sir, are a verified idiot. CCP took more money than they gave, and 90% of the playerbase doesn't have a clue why they were given or lost money. The issue is shoddy business practices. Not the monopoly money. (For the record I am fine, but I have seen many players who did nothing wrong but now cannot play the game, and I feel for them).
I have yet to see anyone who "did nothing wrong" and were punished. I had no more ISK taken than was given, I have no definitive proof that these people are being honest to begin with so.....
**** them.
And while I'm at it, **** you for thinking I am an idiot for my opinion.
Kiss my ass.
Also, speaking of monopoly money, that is all ISK is, fake money that people are crying about since they got caught with their hand in the cookie jar.
If they had half a brain, they'd have realized that something was amiss and not touched the extra ISK; they chose to spend that ISK and now are all up in arms because they're in fake debt. |
Alaika Arbosa
Matari Combat Research and Manufacture Inc. Interstellar Murder of Crows
260
|
Posted - 2013.05.30 22:49:00 -
[13] - Quote
Mithridates VI wrote:Alaika Arbosa wrote:You drag CCP over the coals for their "greed is good" mentality though in reality the playerbase is just as greedy. You didn't read the post and instead responded as if I had made an argument that I did not make. That's called a strawman argument and it's a logical fallacy. Kindly, if you wish to reply in future, respond to arguments that are actually being made.
Oh, sorry, sorry
/sarcasm
I was responding with that portion of my post to the reference by VEXation Gunn about the internal email. |
hooc order
Deep Space Republic Gentlemen's Agreement
155
|
Posted - 2013.05.30 22:51:00 -
[14] - Quote
Mithridates VI wrote:hooc order wrote:Isn't it literally a business's business how they choose to talk to their customers? Yes, and it's up to their customers to provide feedback to that business on whether that communication is working or just alienating them.
Well i don't want liars cheats and trolls like IMP to be getting free money. How should CCP talk when they are defending my interests as a customer of theirs?
Oh wait nevermind you already quoted that response. |
Mithridates VI
IMPSwarm Negative-Feedback
1808
|
Posted - 2013.05.30 22:51:00 -
[15] - Quote
Alaika Arbosa wrote:Mithridates VI wrote:Alaika Arbosa wrote:You drag CCP over the coals for their "greed is good" mentality though in reality the playerbase is just as greedy. You didn't read the post and instead responded as if I had made an argument that I did not make. That's called a strawman argument and it's a logical fallacy. Kindly, if you wish to reply in future, respond to arguments that are actually being made. Oh, sorry, sorry /sarcasm I was responding with that portion of my post to the reference by VEXation Gunn about the internal email. That's what the quote function is for, then. |
Mithridates VI
IMPSwarm Negative-Feedback
1808
|
Posted - 2013.05.30 22:53:00 -
[16] - Quote
hooc order wrote:Mithridates VI wrote:hooc order wrote:Isn't it literally a business's business how they choose to talk to their customers? Yes, and it's up to their customers to provide feedback to that business on whether that communication is working or just alienating them. Well i don't want liars cheats and trolls like IMP to be getting free money. How should CCP talk when they are defending my interests as a customer of theirs? Oh wait nevermind you already quoted that response. Why are you bringing corporations into this? It's purely a criticism of CCP's misplaced corporate tone which has not worked here historically, and continues to not work here.
Getting all hostile because IMPs be getting free money is off topic and crazypants. |
Mithridates VI
IMPSwarm Negative-Feedback
1808
|
Posted - 2013.05.30 22:54:00 -
[17] - Quote
Posts about the ISK reversal are off topic and are being reported as such. This thread is for feedback about CCP's business->player communications. |
Alaika Arbosa
Matari Combat Research and Manufacture Inc. Interstellar Murder of Crows
260
|
Posted - 2013.05.30 22:57:00 -
[18] - Quote
Mithridates VI wrote:Posts about the ISK reversal are off topic and are being reported as such. This thread is for feedback about CCP's business->player communications.
I would say that the thread is for feedback about "CCP's business->player communication over the ISK reversal", therefore, making both valid topics of conversation. |
Mithridates VI
IMPSwarm Negative-Feedback
1814
|
Posted - 2013.05.30 22:59:00 -
[19] - Quote
Alaika Arbosa wrote:Mithridates VI wrote:Posts about the ISK reversal are off topic and are being reported as such. This thread is for feedback about CCP's business->player communications. I would say that the thread is for feedback about "CCP's business->player communication over the ISK reversal", therefore, making both valid topics of conversation. There are other threads for the other topic. The issue of ISK reversal is only tangentially related as an example of issues with CCP communication. You seem to be actively trying to derail the thread, despite my making it very clear what the subject is. |
Mobius Wyvern
BetaMax. CRONOS.
1708
|
Posted - 2013.05.30 23:03:00 -
[20] - Quote
Noc Tempre wrote:Alaika Arbosa wrote:The negative nancys shouldn't have been greedy fuckwits to begin with.
You drag CCP over the coals for their "greed is good" mentality though in reality the playerbase is just as greedy.
Quit crying, suck it up and get to grinding.
Either that or GTFO. You sir, are a verified idiot. CCP took more money than they gave, and 90% of the playerbase doesn't have a clue why they were given or lost money. The issue is shoddy business practices. Not the monopoly money. (For the record I am fine, but I have seen many players who did nothing wrong but now cannot play the game, and I feel for them). So they should put in petitions or forum posts in that stickied thread so CCP can go back over and fix their wallets.
If someone did nothing wrong, they have no reason to fear punitive action. |
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Vin Vicious
Sinq Laison Gendarmes Gallente Federation
116
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Posted - 2013.05.30 23:05:00 -
[21] - Quote
You guys are morons end of story, you KNEW 100% this was gunna happen hence why you spent it, thinking surer maybe if I spend it they can't take it away. You're an idiot end of story and you should leave this game |
Mithridates VI
IMPSwarm Negative-Feedback
1814
|
Posted - 2013.05.30 23:07:00 -
[22] - Quote
Vin Vicious wrote:You guys are morons end of story, you KNEW 100% this was gunna happen hence why you spent it, thinking surer maybe if I spend it they can't take it away. You're an idiot end of story and you should leave this game You're posting in the wrong thread. There are a bunch of threads about the ISK reversal which you are free to rage at but this is not one of them. |
ImpureMort
Seykal Expeditionary Group Minmatar Republic
81
|
Posted - 2013.05.30 23:09:00 -
[23] - Quote
Mithridates VI wrote:Posts about the ISK reversal are off topic and are being reported as such. This thread is for feedback about CCP's business->player communications. what business player communication |
Noc Tempre
Imperfects Negative-Feedback
1770
|
Posted - 2013.05.30 23:11:00 -
[24] - Quote
Mobius Wyvern wrote:Noc Tempre wrote:Alaika Arbosa wrote:The negative nancys shouldn't have been greedy fuckwits to begin with.
You drag CCP over the coals for their "greed is good" mentality though in reality the playerbase is just as greedy.
Quit crying, suck it up and get to grinding.
Either that or GTFO. You sir, are a verified idiot. CCP took more money than they gave, and 90% of the playerbase doesn't have a clue why they were given or lost money. The issue is shoddy business practices. Not the monopoly money. (For the record I am fine, but I have seen many players who did nothing wrong but now cannot play the game, and I feel for them). So they should put in petitions or forum posts in that stickied thread so CCP can go back over and fix their wallets. If someone did nothing wrong, they have no reason to fear punitive action.
If they did nothing wrong, why punish them in the first place? |
Mithridates VI
IMPSwarm Negative-Feedback
1817
|
Posted - 2013.05.30 23:11:00 -
[25] - Quote
ImpureMort wrote:Mithridates VI wrote:Posts about the ISK reversal are off topic and are being reported as such. This thread is for feedback about CCP's business->player communications. what business player communication The business to player communication highlighted in the OP, where they mistake the forum for a tense business to business negotiation and decide to offer veiled hostility through formal tone. |
Noc Tempre
Imperfects Negative-Feedback
1770
|
Posted - 2013.05.30 23:12:00 -
[26] - Quote
Vin Vicious wrote:You guys are morons end of story, you KNEW 100% this was gunna happen hence why you spent it, thinking surer maybe if I spend it they can't take it away. You're an idiot end of story and you should leave this game
Yeah, and 90+% of the players didn't. I speak out for them, and you don't care about this game if you just want them to leave. CCP isn't making money back off their investment so far. You think milking 10k players is going to work out for them for the 20 years to max the current skill queue, let alone pay to provide new content? |
Ric Barlom
Seraphim Auxiliaries CRONOS.
216
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Posted - 2013.05.30 23:15:00 -
[27] - Quote
Alright, guys, time for some real talk Ric Barlom style. Because, guys, I don't know about you but personally I'm kind of sick and tired of this BS entitled attitude that plagues the western world these days, man! I mean my God people expect to be treated like they are kings and queens by you just because they buy a product or service from you. At the same time, man, the very same people treat you like dirt just because they buy a product or service from you.
Now if everyone followed that behaviour pattern, and I know a lot of people do, then the only people who would be treated somewhat good, would be the people who provide no products or services, but instead consume stuff with welfare checks! All I can tell you about that, is that I think it's ****** up! Here's a radical idea for you guys: How about we just treat people like people. How about we treat nice people nicely and how about if we treat cunty people like, we all know how they should be treated!
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ImpureMort
Seykal Expeditionary Group Minmatar Republic
81
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Posted - 2013.05.30 23:16:00 -
[28] - Quote
Noc Tempre wrote:Vin Vicious wrote:You guys are morons end of story, you KNEW 100% this was gunna happen hence why you spent it, thinking surer maybe if I spend it they can't take it away. You're an idiot end of story and you should leave this game Yeah, and 90+% of the players didn't. I speak out for them, and you don't care about this game if you just want them to leave. CCP isn't making money back off their investment so far. You think milking 10k players is going to work out for them for the 20 years to max the current skill queue, let alone pay to provide new content? dont forget destiny will be coming out and shutting this game down..watch...if ccp doesn't get they're **** together distiny will shut this **** down..and judging from what ive seen the past year.....they will fail |
Mithridates VI
IMPSwarm Negative-Feedback
1817
|
Posted - 2013.05.30 23:17:00 -
[29] - Quote
Ric Barlom wrote:Alright, guys, time for some real talk Ric Barlom style. Because, guys, I don't know about you but personally I'm kind of sick and tired of this BS entitled attitude that plagues the western world these days, man! I mean my God people expect to be treated like they are kings and queens by you just because they buy a product or service from you. At the same time, man, the very same people treat you like dirt just because they buy a product or service from you.
Now if everyone followed that behaviour pattern, and I know a lot of people do, then the only people who would be treated somewhat good, would be the people who provide no products or services, but instead consume stuff with welfare checks! All I can tell you about that, is that I think it's ****** up! Here's a radical idea for you guys: How about we just treat people like people. How about we treat nice people nicely and how about if we treat cunty people like, we all know how they should be treated!
How should we treat people if we're addressing everyone at once, Ric? |
ImpureMort
Seykal Expeditionary Group Minmatar Republic
82
|
Posted - 2013.05.30 23:19:00 -
[30] - Quote
Ric Barlom wrote:Alright, guys, time for some real talk Ric Barlom style. Because, guys, I don't know about you but personally I'm kind of sick and tired of this BS entitled attitude that plagues the western world these days, man! I mean my God people expect to be treated like they are kings and queens by you just because they buy a product or service from you. At the same time, man, the very same people treat you like dirt just because they buy a product or service from you.
Now if everyone followed that behaviour pattern, and I know a lot of people do, then the only people who would be treated somewhat good, would be the people who provide no products or services, but instead consume stuff with welfare checks! All I can tell you about that, is that I think it's ****** up! Here's a radical idea for you guys: How about we just treat people like people. How about we treat nice people nicely and how about if we treat cunty people like, we all know how they should be treated!
if only ccp was capable rick. dont hold your breath |
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