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attn: CCP; With regards to the recent communications made from your office.

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Author	Thread Statistics \| Show CCP posts - 2 post(s)
Mithridates VI IMPSwarm Negative-Feedback 1794	Posted - 2013.05.30 22:21:00 - [1] - Quote This thread contains what I think is a fairly good representation of one of the issues I have with CCP. CCP wrote: Players should liaise with their corporations to ensure ISK donations are returned to the original character otherwise all characters and corporations involved in ISK laundering will be subject to further ISK reversal. Users found to have abused corp donations may be subject to punitive actions against their accounts however such cases will be addressed on their own merits and handled on a case by case basis. Are you threatening us based on an issue that you created and then failed to adequately communicate about, deciding that a small portion of the playerbase being notified would do? I'm not engaging in the right and wrong of that entire debacle, but this not the right way to engage with a forum community about it. Whoever you guys have writing the script you use to interact with players needs to go back to scamming cash out of people with fraudulent takedown notices. Any claims you make to be developing a community here go out the window when you address us in this corporate tone and highlight to everyone that you're viewing us as customers who need to be strictly managed. It doesn't convince the reader that you're professionals like you may think it does. You could achieve the exact same thing while convincing these customers that you were engaging them as friends if you had any skill whatsoever in customer relations. Welcome to the future, CCP, where none of the businesses that matter have to use tools like the corporate tone to remind their customers that they're big important businesspeople, and rather give the impression that customers are valued as people and friends. I suggest giving it a shot.
Mithridates VI IMPSwarm Negative-Feedback 1804	Posted - 2013.05.30 22:45:00 - [2] - Quote Alaika Arbosa wrote: You drag CCP over the coals for their "greed is good" mentality though in reality the playerbase is just as greedy. You didn't read the post and instead responded as if I had made an argument that I did not make. That's called a strawman argument and it's a logical fallacy. Kindly, if you wish to reply in future, respond to arguments that are actually being made.
Mithridates VI IMPSwarm Negative-Feedback 1804	Posted - 2013.05.30 22:47:00 - [3] - Quote hooc order wrote: Isn't it literally a business's business how they choose to talk to their customers? Yes, and it's up to their customers to provide feedback to that business on whether that communication is working or just alienating them.
Mithridates VI IMPSwarm Negative-Feedback 1808	Posted - 2013.05.30 22:51:00 - [4] - Quote Alaika Arbosa wrote: Mithridates VI wrote: Alaika Arbosa wrote: You drag CCP over the coals for their "greed is good" mentality though in reality the playerbase is just as greedy. You didn't read the post and instead responded as if I had made an argument that I did not make. That's called a strawman argument and it's a logical fallacy. Kindly, if you wish to reply in future, respond to arguments that are actually being made. Oh, sorry, sorry /sarcasm I was responding with that portion of my post to the reference by VEXation Gunn about the internal email. That's what the quote function is for, then.
Mithridates VI IMPSwarm Negative-Feedback 1808	Posted - 2013.05.30 22:53:00 - [5] - Quote hooc order wrote: Mithridates VI wrote: hooc order wrote: Isn't it literally a business's business how they choose to talk to their customers? Yes, and it's up to their customers to provide feedback to that business on whether that communication is working or just alienating them. Well i don't want liars cheats and trolls like IMP to be getting free money. How should CCP talk when they are defending my interests as a customer of theirs? Oh wait nevermind you already quoted that response. Why are you bringing corporations into this? It's purely a criticism of CCP's misplaced corporate tone which has not worked here historically, and continues to not work here. Getting all hostile because IMPs be getting free money is off topic and crazypants.
Mithridates VI IMPSwarm Negative-Feedback 1808	Posted - 2013.05.30 22:54:00 - [6] - Quote Posts about the ISK reversal are off topic and are being reported as such. This thread is for feedback about CCP's business->player communications.
Mithridates VI IMPSwarm Negative-Feedback 1814	Posted - 2013.05.30 22:59:00 - [7] - Quote Alaika Arbosa wrote: Mithridates VI wrote: Posts about the ISK reversal are off topic and are being reported as such. This thread is for feedback about CCP's business->player communications. I would say that the thread is for feedback about "CCP's business->player communication over the ISK reversal", therefore, making both valid topics of conversation. There are other threads for the other topic. The issue of ISK reversal is only tangentially related as an example of issues with CCP communication. You seem to be actively trying to derail the thread, despite my making it very clear what the subject is.
Mithridates VI IMPSwarm Negative-Feedback 1814	Posted - 2013.05.30 23:07:00 - [8] - Quote Vin Vicious wrote: You guys are morons end of story, you KNEW 100% this was gunna happen hence why you spent it, thinking surer maybe if I spend it they can't take it away. You're an idiot end of story and you should leave this game You're posting in the wrong thread. There are a bunch of threads about the ISK reversal which you are free to rage at but this is not one of them.
Mithridates VI IMPSwarm Negative-Feedback 1817	Posted - 2013.05.30 23:11:00 - [9] - Quote ImpureMort wrote: Mithridates VI wrote: Posts about the ISK reversal are off topic and are being reported as such. This thread is for feedback about CCP's business->player communications. what business player communication The business to player communication highlighted in the OP, where they mistake the forum for a tense business to business negotiation and decide to offer veiled hostility through formal tone.
Mithridates VI IMPSwarm Negative-Feedback 1817	Posted - 2013.05.30 23:17:00 - [10] - Quote Ric Barlom wrote: Alright, guys, time for some real talk Ric Barlom style. Because, guys, I don't know about you but personally I'm kind of sick and tired of this BS entitled attitude that plagues the western world these days, man! I mean my God people expect to be treated like they are kings and queens by you just because they buy a product or service from you. At the same time, man, the very same people treat you like dirt just because they buy a product or service from you. Now if everyone followed that behaviour pattern, and I know a lot of people do, then the only people who would be treated somewhat good, would be the people who provide no products or services, but instead consume stuff with welfare checks! All I can tell you about that, is that I think it's ****** up! Here's a radical idea for you guys: How about we just treat people like people. How about we treat nice people nicely and how about if we treat cunty people like, we all know how they should be treated! How should we treat people if we're addressing everyone at once, Ric?

Mithridates VI IMPSwarm Negative-Feedback 1822	Posted - 2013.05.30 23:41:00 - [11] - Quote hooc order wrote: I go to the bank. [some other stuff] You're still missing the point.
Mithridates VI IMPSwarm Negative-Feedback 1822	Posted - 2013.05.30 23:43:00 - [12] - Quote Kane Fyea wrote: Mithridates VI wrote: Why are you bringing corporations into this? You know how many times I was viewed as a AWOXer simply because I was in betamax.... More then I can count.... Most of the time it was the imperfects doing so.... Irrelevant. Also, you're trying to justify this stupid behaviour because someone else was allegedly guilty of the same stupid behaviour, while engaging in the stupid behaviour yourself.
Mithridates VI IMPSwarm Negative-Feedback 1822	Posted - 2013.05.30 23:45:00 - [13] - Quote Charlie 'Chaplin' Pennock wrote: I think CCP did a great job communicating. Then again I actually pay attention to them. Also I understand that they are in semi uncharted territory here. If you guys wanna boycott or file complaints, that's your right and by all means do it. I for one, am not displeased with them or their practices. The playerbase however leaves something to be desired. That's because you're a poster on the forum, which is the minority they targeted with the communication... and apparently don't personally care what tone they use in engaging with you.
Mithridates VI IMPSwarm Negative-Feedback 1822	Posted - 2013.05.30 23:47:00 - [14] - Quote Ric Barlom wrote: Mithridates VI wrote: Ric Barlom wrote: Alright, guys, time for some real talk Ric Barlom style. Because, guys, I don't know about you but personally I'm kind of sick and tired of this BS entitled attitude that plagues the western world these days, man! I mean my God people expect to be treated like they are kings and queens by you just because they buy a product or service from you. At the same time, man, the very same people treat you like dirt just because they buy a product or service from you. Now if everyone followed that behaviour pattern, and I know a lot of people do, then the only people who would be treated somewhat good, would be the people who provide no products or services, but instead consume stuff with welfare checks! All I can tell you about that, is that I think it's ****** up! Here's a radical idea for you guys: How about we just treat people like people. How about we treat nice people nicely and how about if we treat cunty people like, we all know how they should be treated! How should we treat people if we're addressing everyone at once, Ric? I think you missed the point, dude. You gave advice about how to address people based on the kind of people they are. The thread is about making global announcements. I think you missed the point and I tried to give you an opportunity to address it.
Mithridates VI IMPSwarm Negative-Feedback 1824	Posted - 2013.05.30 23:56:00 - [15] - Quote Ric Barlom wrote: When it comes to global announcements, man and let me tell you the thing about global announcement. See there's no such thing as global announcement, because at the end of the day, man, there's a specific audience for every message no matter if it's public. See where I'm going with this? Bottom line, the guys who you are primarily addressing should be addressed the way they deserve to be addressed. Sure, I guess you could interpret "global" literally meaning everyone in the world, but why would you when there are alternative definitions that work better?
Mithridates VI IMPSwarm Negative-Feedback 1824	Posted - 2013.05.30 23:57:00 - [16] - Quote Goat of Dover wrote: This is ridiculous. This company simply has stated I'm a firm manner that if you have done wrong then you will be punished.. The thread is about a long-standing situation, rather than about this particular event. I guess it was expecting too much for forum derps to think beyond the drama of the day.
Mithridates VI IMPSwarm Negative-Feedback 1824	Posted - 2013.05.31 00:04:00 - [17] - Quote SoTah Pawp wrote: Half these replies don't even touch your topic. Flag them for trolling Yeah, done. Also, nice troll response, Ric. Will make a note to self to address you as a cunty person in future.
Mithridates VI IMPSwarm Negative-Feedback 1824	Posted - 2013.05.31 00:37:00 - [18] - Quote Why would anyone even engage with Crash Monster?
Mithridates VI IMPSwarm Negative-Feedback 1825	Posted - 2013.05.31 00:43:00 - [19] - Quote Setaceous Prime wrote: on-topic; our good friend Mithridates VI seems to be projecting his own opinions and desires on others. A simple case of "I feel this way, surely everyone else does as well". Give an example of where I speak on behalf of everyone else?
Mithridates VI IMPSwarm Negative-Feedback 1825	Posted - 2013.05.31 00:47:00 - [20] - Quote Crash Monster wrote: SoTah Pawp wrote: So - because your blind it's okay to be off topic? Lol. You still don't get to own your own thread and enforce exactly what people wish to discuss. That's childish at best. By the way, you are off topic too. EDIT: You might note my original post DID mention that CCP could have done better. I also discussed the tone of the forum and how that probably doesn't help. That would seem to be on topic. Maybe you missed that or is this entire thread just a sad tear collecting troll job? The suggestion that I think I own the thread is ridiculous and that you continue to push that betrays you as a troll.

Mithridates VI IMPSwarm Negative-Feedback 1875	Posted - 2013.06.03 09:38:00 - [21] - Quote CCP Eterne wrote: Removed some trolling from this thread. Thanks, Eterne.