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Author |
Thread Statistics | Show CCP posts - 1 post(s) |
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CCP Frame
C C P C C P Alliance
945
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Posted - 2013.06.03 10:32:00 -
[1] - Quote
At 02:05 UTC June 2nd, CCP became aware of a significant and sustained distributed denial-of-service attack (DDoS) against the Tranquility cluster (which houses EVE Online and DUST 514) and web servers.
Our policy in such cases is to mobilize a taskforce of internal and external experts to evaluate the situation. At 03:07 UTC, that group concluded that our best course of action was to go completely offline while we put in place mitigation plans.
While we initially reopened EVE Online and DUST 514, at 14:51 UTC we became aware of additional information led us to re-evaluate our decision. With the highest sense of precaution we took the decision to take Tranquility and associated websites back down for further investigation and an exhaustive scan of our entire infrastructure.
What we can now confirm is that a person was able to utilize a vulnerability in one of the back-end services that support the operation of the Tranquility server. This vulnerability has now been secured and thoroughly tested.
We would like to stress that at no time was customer data compromised or accessible in any way.
The effort of returning the complex server structure of the EVE Universe and associated websites to service in a methodical and highly-scrutinized fashion began hours ago and Tranquility has now been brought online (at 10:13 UTC). Our teams will monitor the situation carefully in the coming hours to ensure that our services are accessible and that all customer data remains secure.
We will be looking at ways to compensate players in both EVE and DUST for the outage and expect to announce what that compensation will be very soon.
We would also like to take this opportunity to thank all of our players on EVE Online and DUST 514 for their patience and understanding during this unexpected downtime and the investigation. We are grateful for your support, as always.
Regards, J+¦n H+¦r+¦dal J+¦nasson Chief Operating Officer CCP |
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M Zwei
DUST University Ivy League
0
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Posted - 2013.06.03 10:34:00 -
[2] - Quote
today regular DT still on schedules at 11:00?? |
Zauis Gallente
Net Warriors Z
1
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Posted - 2013.06.03 10:42:00 -
[3] - Quote
Is the Templar event going to be extended again due to this downtime? |
xaerael Kabiel
Goonfeet
122
|
Posted - 2013.06.03 10:51:00 -
[4] - Quote
Honestly, best option is an SP event similar to the one we had just before Uprising was deployed. It helps everyone equally, helps newbies out of the low SP mire, and will sell a ton of active boosters. |
Esper Shadows
Copper Dogs
0
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Posted - 2013.06.03 10:52:00 -
[5] - Quote
Thanks for the info guys. I was depressed that I couldn't play dust this past sunday, but a DDoS attack is definitely something that's beyond your control and not your fault. No compensation is expected just keep working hard to make dust an even better game than it already is.
Was thinking of getting a merc elite pack for my b-day to throw my hat in to support the effort. Hope y'all got things back under control over there. Peace out |
D legendary hero
One-Armed Bandits Unclaimed.
73
|
Posted - 2013.06.03 10:53:00 -
[6] - Quote
this game is awesome... i tried to go back to playing cod during the downtime... i couldnt. maybe there should ba a P vs computer player, training mode in dust for when the servers are off or i have no internet i can still play dust. |
shaman oga
Nexus Balusa Horizon DARKSTAR ARMY
140
|
Posted - 2013.06.03 10:54:00 -
[7] - Quote
You have said that our personal data has not been touched and i'm happy about this, should we change our psn password anyway? |
DOB Jammylambo
Dogs of War Gaming DARKSTAR ARMY
0
|
Posted - 2013.06.03 11:00:00 -
[8] - Quote
glad to get back on , thank you for the manner in which you kept us updated with progress on this . |
xaerael Kabiel
Goonfeet
122
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Posted - 2013.06.03 11:01:00 -
[9] - Quote
shaman oga wrote:You have said that our personal data has not been touched and i'm happy about this, should we change our psn password anyway?
Wouldn't hurt IMO. I change mine every couple of months anyway because of being hacked several years back. |
RINON114
B.S.A.A. General Tso's Alliance
189
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Posted - 2013.06.03 11:01:00 -
[10] - Quote
I feel like the original post should have more likes. As much as people ***** and moan, I think most people only do it through a love for this game. For what it's worth, I think all of you at CCP are doing a great job and I look forward to supporting Dust and EVE for as long as I can. |
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Zauis Gallente
Net Warriors Z
3
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Posted - 2013.06.03 11:02:00 -
[11] - Quote
I got disconnected and now the server's unavailable again. Anyone else? Is it the daily downtime or something else? Thanks. |
RINON114
B.S.A.A. General Tso's Alliance
189
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Posted - 2013.06.03 11:02:00 -
[12] - Quote
D legendary hero wrote:this game is awesome... i tried to go back to playing cod during the downtime... i couldnt. maybe there should ba a P vs computer player, training mode in dust for when the servers are off or i have no internet i can still play dust. Also this. So much THIS I don't know what to do with it! |
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ChribbaX
Otherworld Enterprises Dust Control Otherworld Empire Productions
408
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Posted - 2013.06.03 11:06:00 -
[13] - Quote
Welcome back. |
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Soulless Maniac
ZionTCD Unclaimed.
0
|
Posted - 2013.06.03 11:09:00 -
[14] - Quote
Zauis Gallente wrote:I got disconnected and now the server's unavailable again. Anyone else? Is it the daily downtime or something else? Thanks.
Its the regular DT... give it 30 min and it should be back online |
SeeD A
Dust Garden
3
|
Posted - 2013.06.03 11:16:00 -
[15] - Quote
I didn't know i was so addicted to this game i was looking almost every 2hr for the server status, it feel like the psn hack, Thanks cheese it was only a DDoS |
gendrake25
ERADICATORS General Tso's Alliance
0
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Posted - 2013.06.03 11:19:00 -
[16] - Quote
xaerael Kabiel wrote:shaman oga wrote:You have said that our personal data has not been touched and i'm happy about this, should we change our psn password anyway? Wouldn't hurt IMO. I change mine every couple of months anyway because of being hacked several years back.
sme here,only i use a 20 digit password,and update it weekly.hope they arrested the hacker responsible for the cyber attack,im happy that my person data was not touched too,speacial thanks to the ccp team. |
Yokal Bob
Foxhound Corporation General Tso's Alliance
31
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Posted - 2013.06.03 11:20:00 -
[17] - Quote
thank you for keeping us updated :) |
Sorry Wrong Chat
Phantom Universe Task Force Orion Empire
2
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Posted - 2013.06.03 11:24:00 -
[18] - Quote
Thanks for bringing up your services again ... |
Esper Shadows
Copper Dogs
2
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Posted - 2013.06.03 11:26:00 -
[19] - Quote
I think we can understand that its a b****ch of a job being a dev for a F2P game, and the first of its kind hybrid MMO FPS at that. Then you get a DDoS attack at fricking 2am on a weekend. I mean that just sucks.
So, not trying to be flattering or anything, but I can empathize. I hope y'all CCP folks catch the a-holes that did this and get some restitution for your losses. |
azzkikr 619
Ghost Wolf Industries Alpha Wolf Pack
0
|
Posted - 2013.06.03 11:59:00 -
[20] - Quote
Glad that the game is up and running, only a respec would make me happier |
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SuperKing BigNuts
Contract Hunters
91
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Posted - 2013.06.03 12:00:00 -
[21] - Quote
how ever will i be compensated for precious hours of forum trolling i could not perform? perhaps a processing of that next respec batch?
i was being serious about wondering when that next respec batch was coming... news on that was what i was primarily concerned about anyways. |
Timothy Reaper
ZionTCD Unclaimed.
356
|
Posted - 2013.06.03 12:03:00 -
[22] - Quote
D legendary hero wrote:this game is awesome... i tried to go back to playing cod during the downtime... i couldnt. maybe there should ba a P vs computer player, training mode in dust for when the servers are off or i have no internet i can still play dust. I've been reading, watching YouTube and playing Kirby's Dream Course. |
Jhakl
Royal Uhlans Amarr Empire
0
|
Posted - 2013.06.03 12:20:00 -
[23] - Quote
Wow...really? At least they announced comp. Don't see a reason for it. Well at least on the dust 514 side. But you will have many crying and demanding free stuff for not being able to play a free game. Go figure... One day isn't a funeral. take it as a server side patch. No biggie there. |
Rynx Sinfar
Subdreddit Test Alliance Please Ignore
760
|
Posted - 2013.06.03 12:23:00 -
[24] - Quote
admit it, you guys tried to nerf the tac rifle and it fought back. |
SuperKing BigNuts
Contract Hunters
92
|
Posted - 2013.06.03 12:27:00 -
[25] - Quote
Rynx Sinfar wrote:admit it, you guys tried to nerf the tac rifle and it fought back.
was the TAR REALLY that powerful? owch...
and Jhakl, i dont remember clearly from too much booze at the time of happening, but this is the exact reason why EVE players keep LONG skills in queues during and shortly after patch times... 40 day skill queues came in handy more than a couple times in EVE a few years back. |
Jhakl
Royal Uhlans Amarr Empire
0
|
Posted - 2013.06.03 12:47:00 -
[26] - Quote
Quote:
and Jhakl, i dont remember clearly from too much booze at the time of happening, but this is the exact reason why EVE players keep LONG skills in queues during and shortly after patch times... 40 day skill queues came in handy more than a couple times in EVE a few years back.
though i admit, it is unusual that TQ gets DDoS'd, i dont think i can remember any times actually... i wanna say forums have been knocked out but i never used EVE Forums, and i dont recall it shutting down the game
Oh so true. Been there in my many years of EVE play back then. 2-3 month long skill trainers wr always queued up when a patch day waring was known. Hell i thought I broke something posting to the one crying about being selected as a Templar but couldn't get their high number kills without their SP spent in the class armor or whatever. It was a sad read and I hit the post button and poof it all went. I think it was about 10:30 ish or earlier give or take central US time when it all dropped. Just I think it's a sad thing when so many jump demanding compensation for unscheduled down time. Fees in EVE i understand for extended downtime. But on Dust being free and free... they need to just stop. |
SuperKing BigNuts
Contract Hunters
93
|
Posted - 2013.06.03 12:59:00 -
[27] - Quote
Jhakl wrote:
Oh so true. Been there in my many years of EVE play back then. 2-3 month long skill trainers wr always queued up when a patch day waring was known. Hell i thought I broke something posting to the one crying about being selected as a Templar but couldn't get their high number kills without their SP spent in the class armor or whatever. It was a sad read and I hit the post button and poof it all went. I think it was about 10:30 ish or earlier give or take central US time when it all dropped. Just I think it's a sad thing when so many jump demanding compensation for unscheduled down time. Fees in EVE i understand for extended downtime. But on Dust being free and free... they need to just stop.
yeah i dont remember the exact patches that were awful, i spent a lot of time in a perma-drunk state, was in okinawa at the time, so id get off work, crack a beer, throw in a queue before patch downtime, and wouldnt log back in for like a week... got a couple of my chars gall drone spec 5 doin that...
and yeah, the templar event... though i can understand the sentiment that they 'shouldnt be whininging because gear is a crutch' ... but at the same time... it made very little sense to me that these first gen templars were so gimped... the empress wanted them on her side, they must be good right? theyre first gen soldiers, they must have a lot of experience right? they knew everyone was gonna be out for their blood after the empresses declaration, they must have confidence in their capabilities right? all i really saw from CCP was that they didnt want proto tank templars running around, and 2m SP was their solution... or that they didnt want to hand out OP chars... that were to be deleted after 3 days... not to mention the PS Community templars probably needed the proto-crutch, assuming they had little to no experience with DUST 514, it would be interesting to know how many of them actually played their rounds or just simply ragequit. |
Virulent Wrath
V.I.R.U.S Inc.
0
|
Posted - 2013.06.03 13:12:00 -
[28] - Quote
awesome job ccp |
jamstar saa187
Imperial Populicide Legion Alpha Wolf Pack
10
|
Posted - 2013.06.03 13:38:00 -
[29] - Quote
Jhakl wrote:Wow...really? At least they announced comp. Don't see a reason for it. Well at least on the dust 514 side. But you will have many crying and demanding free stuff for not being able to play a free game. Go figure... One day isn't a funeral. take it as a server side patch. No biggie there.
i understand the need for some kind of compensation. now i have not had the chance to log in yet as i'm at work, so i cant verify the accuracy of this, so if anybody is in the know please feel free to correct me. But if i had just purchased a passive/active skill booster, would i not have lost a full day from said booster during the down time?
if the answer to that is yes, then that is real world $$$ (Aur) that i'm out of pocket. it may be a minuscule amount of money, but it is real currency nonetheless. that would have to be compensated for.
how exactly? im interested to see. However I do like, and commend CCP for, how they have handled this unexpected turn of events, and their pro-activeness in addressing any potential fallout. |
Jhakl
Royal Uhlans Amarr Empire
0
|
Posted - 2013.06.03 13:42:00 -
[30] - Quote
SuperKing BigNuts wrote:
yeah i dont remember the exact patches that were awful, i spent a lot of time in a perma-drunk state, was in okinawa at the time, so id get off work, crack a beer, throw in a queue before patch downtime, and wouldnt log back in for like a week... got a couple of my chars gall drone spec 5 doin that...
and yeah, the templar event... though i can understand the sentiment that they 'shouldnt be whininging because gear is a crutch' ... but at the same time... it made very little sense to me that these first gen templars were so gimped... the empress wanted them on her side, they must be good right? theyre first gen soldiers, they must have a lot of experience right? they knew everyone was gonna be out for their blood after the empresses declaration, they must have confidence in their capabilities right? all i really saw from CCP was that they didnt want proto tank templars running around, and 2m SP was their solution... or that they didnt want to hand out OP chars... that were to be deleted after 3 days... not to mention the PS Community templars probably needed the proto-crutch, assuming they had little to no experience with DUST 514, it would be interesting to know how many of them actually played their rounds or just simply ragequit.
I think I was expecting more of a heavy numbered prerendered armor and weapons for the Templar character added so SP wouldnt be a factor. Figured the weapons and armor would have been flagged to the added toon and numbers tweeked to give them the edge needed in combat. guess i'm thinking of high end stat gear and weapons flagged so they couldnt be traded into their accounts. But then looking at the rewards that wr changed from original posting. It was 300 each of the 4 armor sets and X number of weapons then changed to BPOs. So if the BPOs r a bit on the heavy stat side needing a good dose of SP to fit them cool, if not and only cosmetic then kinda lame.
ya would like to know how many actually played out the toons too. I personally over a good few hours on open saw 3 Templars but on my side and only 2 against in probably maybe 16 queued up insta battles. I might of killed one but think it hit as an assist. I'm pretty sure it will get extended due to the hack down time but not sure how many will jump back on them and run around. Saw some posts wr some wr crying that all they wr doing was giving away free awards cus the templar toons couldnt hold up. what's 2.5 m isk? I can pull that much easier playing normal then hunting them down and as far as thr reward score... you can easily pull 20k SP out of 20 insta missions without firing off a shot. So who's getting who's reward easier then the other?
ah well, not here to tick anyone off. Time to see if I can log in and get into a sniper battle. The other day i lined a sniper up and we must of fired at the same time both scoring head shots. I greyed out and watched him slump over... good times. |
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TuFar Gon
0uter.Heaven League of Infamy
1
|
Posted - 2013.06.03 13:45:00 -
[31] - Quote
When the investigation is completed and you guys find the person/people who did it,,, YOU SHOULD DROP AN ORBITAL ON THERE HEADS moreover,, if said person is a dust/ eve gamer you should give the name of them to THE ENTIRE DUST/EVE COMMUNITY,,let us " have our fun " lol. |
Croned
The Penguin Society
4
|
Posted - 2013.06.03 14:21:00 -
[32] - Quote
jamstar saa187 wrote:Jhakl wrote:Wow...really? At least they announced comp. Don't see a reason for it. Well at least on the dust 514 side. But you will have many crying and demanding free stuff for not being able to play a free game. Go figure... One day isn't a funeral. take it as a server side patch. No biggie there. i understand the need for some kind of compensation. now i have not had the chance to log in yet as i'm at work, so i cant verify the accuracy of this, so if anybody is in the know please feel free to correct me. But if i had just purchased a passive/active skill booster, would i not have lost a full day from said booster during the down time? if the answer to that is yes, then that is real world $$$ (Aur) that i'm out of pocket. it may be a minuscule amount of money, but it is real currency nonetheless. that would have to be compensated for. how exactly? im interested to see. However I do like, and commend CCP for, how they have handled this unexpected turn of events, and their pro-activeness in addressing any potential fallout. I haven't logged in either, and I don't know for sure how the Passive SP system works, but I'm assuming that to save server resources it would calculate the last time you played and then give you those SP when you get back. |
Protected Void
One-Armed Bandits Unclaimed.
16
|
Posted - 2013.06.03 14:46:00 -
[33] - Quote
Croned wrote:jamstar saa187 wrote:Jhakl wrote:Wow...really? At least they announced comp. Don't see a reason for it. Well at least on the dust 514 side. But you will have many crying and demanding free stuff for not being able to play a free game. Go figure... One day isn't a funeral. take it as a server side patch. No biggie there. i understand the need for some kind of compensation. now i have not had the chance to log in yet as i'm at work, so i cant verify the accuracy of this, so if anybody is in the know please feel free to correct me. But if i had just purchased a passive/active skill booster, would i not have lost a full day from said booster during the down time? if the answer to that is yes, then that is real world $$$ (Aur) that i'm out of pocket. it may be a minuscule amount of money, but it is real currency nonetheless. that would have to be compensated for. how exactly? im interested to see. However I do like, and commend CCP for, how they have handled this unexpected turn of events, and their pro-activeness in addressing any potential fallout. I haven't logged in either, and I don't know for sure how the Passive SP system works, but I'm assuming that to save server resources it would calculate the last time you played and then give you those SP when you get back.
I agree, anything else would be silly. Why have a live ticker for a player that isn't logged in? No-one's going to see it. |
God Anpu TheImmortal
KiLo.
4
|
Posted - 2013.06.03 14:59:00 -
[34] - Quote
Thank you very much CCP for your hard work on restoring our beautiful dust!! |
Al the destroyer
The Phoenix Federation
1
|
Posted - 2013.06.03 15:17:00 -
[35] - Quote
Awesome maybe my shaking will stop! Thanks CCP for all the hard work! I might have to take off work early to get my fix |
Lowkiie
KILL-EM-QUICK RISE of LEGION
24
|
Posted - 2013.06.03 15:21:00 -
[36] - Quote
Guys, no. Dont go busting yourselves trying to give us compensation. ItGÇÿs not your fault people are f*cking immature assholes who have nothing better to do that sit at home at 35 in their mothers basement making everybody else miserable because they canGÇÿt get laid. |
Aldaran Vdrok
Gorewreckers
5
|
Posted - 2013.06.03 15:24:00 -
[37] - Quote
I see no need for any type of compensation. As long as my boosters aren't docked any of the lost time. I'm fine with it. |
Luitenet Smash
The Surrogates Of War
0
|
Posted - 2013.06.03 15:42:00 -
[38] - Quote
TEMPLAR RENEGADE 11 IS CHEATING BY WEARING CALDARI GEARR KILLED HIM TWICE REMOTE BOMBS
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TuFar Gon
0uter.Heaven League of Infamy
2
|
Posted - 2013.06.03 16:12:00 -
[39] - Quote
Lowkiie wrote:Guys, no. Dont go busting yourselves trying to give us compensation. ItGÇÿs not your fault people are f*cking immature assholes who have nothing better to do that sit at home at 35 in their mothers basement making everybody else miserable because they canGÇÿt get laid. LMAO WELL SAID,,but I think they want to compensate for active booster time since its measured in days of running AUG time,,,but still,,love the verbal beat down u gave,,,get'em bro lol..
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TuFar Gon
0uter.Heaven League of Infamy
2
|
Posted - 2013.06.03 16:12:00 -
[40] - Quote
Lowkiie wrote:Guys, no. Dont go busting yourselves trying to give us compensation. ItGÇÿs not your fault people are f*cking immature assholes who have nothing better to do that sit at home at 35 in their mothers basement making everybody else miserable because they canGÇÿt get laid. LMAO WELL SAID,,but I think they want to compensate for active booster time since its measured in days of running AUG time,,,but still,,love the verbal beat down u gave,,,get'em bro lol..
|
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Asmadai
HavoK Core RISE of LEGION
99
|
Posted - 2013.06.03 16:17:00 -
[41] - Quote
Good working solving the issue.
Thank you for the diligent support!
Best,
Asmadai |
Clavain Vegas
Ikomari-Onu Enforcement Caldari State
0
|
Posted - 2013.06.03 16:22:00 -
[42] - Quote
Did they ever bring you that back up coffee |
Luke Vetri
D3ath D3alers RISE of LEGION
87
|
Posted - 2013.06.03 16:58:00 -
[43] - Quote
As everyone else has said, great job CCP
What I'd like to know is why would someone DDOS TQ? |
Cpt Merdock
Ninth Legion Freelance
6
|
Posted - 2013.06.03 16:58:00 -
[44] - Quote
xaerael Kabiel wrote:Honestly, best option is an SP event similar to the one we had just before Uprising was deployed. It helps everyone equally, helps newbies out of the low SP mire, and will sell a ton of active boosters.
Yes, please could we do this? |
Templar Renegade215
Amarr Templars Amarr Empire
0
|
Posted - 2013.06.03 16:58:00 -
[45] - Quote
Guess it's back to being killed over and over again. Seriously though, this is a good reason for people to have multiple hobbies. I went and drew a couple of pictures, updated my tumblr, went on a walk and read some books. Now, back to video games.
As for Templars being horribly gimped... that's because we no longer have the Amarr Empire behind our back and need to buy our own suits and weapons. Please note that 1) We are no longer getting paid, quitting an Empire does that, and 2) we have to buy our own stuff second hand because no one wants to look like a sympathizer.
BTW, thanks CCP for all your hard work. |
WyrmHero1945
SyNergy Gaming EoN.
358
|
Posted - 2013.06.03 17:10:00 -
[46] - Quote
Templar Renegade215 wrote:Guess it's back to being killed over and over again. Seriously though, this is a good reason for people to have multiple hobbies. I went and drew a couple of pictures, updated my tumblr, went on a walk and read some books. Now, back to video games.
As for Templars being horribly gimped... that's because we no longer have the Amarr Empire behind our back and need to buy our own suits and weapons. Please note that 1) We are no longer getting paid, quitting an Empire does that, and 2) we have to buy our own stuff second hand because no one wants to look like a sympathizer.
BTW, thanks CCP for all your hard work.
I always giggle every time I see one of you guys posting. |
Jeremiah Wickels
Exhibition of Shadows
1
|
Posted - 2013.06.03 17:58:00 -
[47] - Quote
We should be thanking you, ccp. You guys worked your a****** off to make this game only to have some ******* hack it and mess it up. Then you put up with all of our bull, and work your a****** off again to fix it. You guys are the best. |
oldgrump
Villore Sec Ops Gallente Federation
1
|
Posted - 2013.06.03 18:00:00 -
[48] - Quote
D legendary hero wrote:this game is awesome... i tried to go back to playing cod during the downtime... i couldnt. maybe there should ba a P vs computer player, training mode in dust for when the servers are off or i have no internet i can still play dust.
Great idea |
Somin Krais
Dead Six Initiative Lokun Listamenn
64
|
Posted - 2013.06.03 18:10:00 -
[49] - Quote
Thanks for all your hard work CCP. I know what it's like to scramble to bring systems online when you have multiple departments and customers all complaining. |
Thor Odinson42
Molon Labe. League of Infamy
310
|
Posted - 2013.06.03 18:16:00 -
[50] - Quote
I will donate one of my testiclz (after I'm finished with it) for a 3x SP week.
^I had to edit *********, lol |
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Flor Valentine
The Phoenix Federation
0
|
Posted - 2013.06.03 20:00:00 -
[51] - Quote
Great job guys in keeping us informed. DDOS attacks are sadly the norm in any online company. The reaction was quick and no data was compromised. |
GoJapanese
Ostrakon Agency Gallente Federation
0
|
Posted - 2013.06.03 20:49:00 -
[52] - Quote
jellyfishing bubble blowers |
Zeylon Rho
Subdreddit Test Alliance Please Ignore
540
|
Posted - 2013.06.03 20:52:00 -
[53] - Quote
Thor Odinson42 wrote:I will donate one of my testiclz (after I'm finished with it) for a 3x SP week.
^I had to edit *********, lol
Something like this... and toss some Omega boosters on sale. |
Cookie Skyler
Onikanabo Brigade Caldari State
0
|
Posted - 2013.06.03 21:05:00 -
[54] - Quote
The Cookie is pleased with your hard work, CCP. Thank you very much. |
Therman Mermen
D3LTA FORC3 Orion Empire
1
|
Posted - 2013.06.03 21:28:00 -
[55] - Quote
Hey CCP if you wanna pay us back on dust how about a a BPO for hack speed on dust? i thank it would be perfect for what happin!
|
DraC0X
BurgezzE.T.F
9
|
Posted - 2013.06.03 22:55:00 -
[56] - Quote
Therman Mermen wrote:Hey CCP if you wanna pay us back on dust how about a a BPO for hack speed on dust? i thank it would be perfect for what happin!
Militia BPO Codebreaker or use the BPC. |
Aelita Dranoch
HavoK Core RISE of LEGION
12
|
Posted - 2013.06.03 23:09:00 -
[57] - Quote
idea for reimbursement: 1mil sp(or 500k of sp) and thanks for keeping us informed. also i would like a detailed report of how it happened if its not too comprimising u know? overall you guys did good :) way better than sony's time of like 1 whole week. i guess now u just gotta figure who did it and how u pissed em of to do this or something. ill let u get to it then. thanks
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Mastatii Gaterau
Onikanabo Brigade Caldari State
0
|
Posted - 2013.06.03 23:38:00 -
[58] - Quote
It's good the servers online again.=ƒÿ¦=ƒÿ¦! |
Monsieur Kornu
BIRNA Corp.
0
|
Posted - 2013.06.04 00:55:00 -
[59] - Quote
Good work! |
XXfootnoteXX
DUST University Ivy League
329
|
Posted - 2013.06.04 02:05:00 -
[60] - Quote
I am wondering what effect this will have on the Templar Event. I am really wanting to get the reward but it is impossible for me to get the 20k WP.
I really hope they take that requirement away. |
|
Zhenya Serafina
The Tickle Monsters
3
|
Posted - 2013.06.04 09:49:00 -
[61] - Quote
Well from someone who is in a senior position of an infrastructure team at a stock exchange, all I can say is congratulations to your team on dealing with and mitigating your issue is such a professional manner outlined in your post - these issues are never easy and you can only prepare so much.
I personally think that in this instance as a dust player (and eve player) - that no reward of any kind is really required, however like everyone I'm sure free gifts of any kind would be most welcome - but again not necessary.
I find this level of transparency of what was affected and not affected to be admirable given the situation and can only de-risk your business activities further.
well done.
|
Matticus Monk
Ordus Trismegistus
54
|
Posted - 2013.06.04 10:50:00 -
[62] - Quote
Good post - thanks for the info. And nice recovery, I hope this isn't something the team has to contend with again.
+1 for no reward needed (but I certinaly won't complain about free stuff!)
|
Skurwiele PL
Seraphim Initiative. CRONOS.
2
|
Posted - 2013.06.04 13:35:00 -
[63] - Quote
When can we expect the compensation |
LS9607 Thandor
Algintal Core Gallente Federation
0
|
Posted - 2013.06.04 15:21:00 -
[64] - Quote
Well I say thank you for the effort and the two sided thinking your doing. Thank you for the game. Hope the bitchy people will recognize your effort.
Bravo! |
INFINITE DIVERSITY IDIC
TYRANNY of EVIL MEN
7
|
Posted - 2013.06.04 17:16:00 -
[65] - Quote
In this insanely cynical, pop culture world I hope that we at Eve and Dust would be greatful for all, and yet expect none, I support you CCP, your effort in this game, and in gaming in general. No compensation needed CCP. Unless of course you could get a few of us alone with the hacker??? |
KOBLAKA1
Opus Arcana Orion Empire
28
|
Posted - 2013.06.04 18:10:00 -
[66] - Quote
INFINITE DIVERSITY IDIC wrote:In this insanely cynical, pop culture world I hope that we at Eve and Dust would be greatful for all, and yet expect none, I support you CCP, your effort in this game, and in gaming in general. No compensation needed CCP. Unless of course you could get a few of us alone with the hacker???
Im with him while I wouldn't be against compensation this was an attack on CCP not a failure of the game, so thanks for controlling it in a timely manner and kudos for offering compensation when none is neccsary. |
FraggerMike
G.R.A.V.E
0
|
Posted - 2013.06.04 19:51:00 -
[67] - Quote
I also, must agree. If CCP starts giving out "compensation" because they get attacked, it will set a precedent. It will encourage someone to hack in order to get "compensation". I'm okay with what I've earned, only really lost the potential for minor gain in a day. |
reydient
TYRANNY of EVIL MEN
1
|
Posted - 2013.06.04 20:05:00 -
[68] - Quote
INFINITE DIVERSITY IDIC wrote:In this insanely cynical, pop culture world I hope that we at Eve and Dust would be greatful for all, and yet expect none, I support you CCP, your effort in this game, and in gaming in general. No compensation needed CCP. Unless of course you could get a few of us alone with the hacker???
I have to agree. CCP no compensation needed. It does suck that if you didn't reach your cap and your only day to play is sunday, your SOL, but for the week and nothing more. If you have a active booster, yes you did loose out, especially if you used a 24hr , 3 day or 1 week. This is a great game and the people that play are in it for the long run.
However, Every good dust player gets there cap by friday night. no x 3 sp is needed. I agree with my corpmate when, lets find these guys put them in a small room on a small island with no fans' but a mouse in a bucket and place that bucket on the abdominal quadrant and heat it up. |
Jacques Prost
Algintal Core Gallente Federation
0
|
Posted - 2013.06.04 22:11:00 -
[69] - Quote
I agree that there should be no compensation needed: I was bummed out that I couldn't play, but the professionalism on the event was really great and as such I think none is required. As a noob however, I need as much SP as I can get so the guys in Proto suits can stop molesting me.
But thanks CCP. Really great handling of the situation, and I hope those kittens who hacked you burn slowly in hell. |
Mastatii Gaterau
The Unholy Legion Of DarkStar DARKSTAR ARMY
1
|
Posted - 2013.06.05 00:50:00 -
[70] - Quote
Yeah the downtime was bothersome but I understand why it was necessary. |
|
Sloth9230
Reaper Galactic ROFL BROS
1721
|
Posted - 2013.06.05 03:41:00 -
[71] - Quote
reydient wrote: Every good dust player gets there cap by friday night.
We have a word for those people |
DUST Fiend
OSG Planetary Operations Covert Intervention
3416
|
Posted - 2013.06.05 03:46:00 -
[72] - Quote
Sloth9230 wrote:reydient wrote: Every good dust player gets there cap by friday night. We have a word for those people
Saw you AFK like a boss in the only match I played today
|
Sloth9230
Reaper Galactic ROFL BROS
1721
|
Posted - 2013.06.05 04:26:00 -
[73] - Quote
DUST Fiend wrote:Sloth9230 wrote:reydient wrote: Every good dust player gets there cap by friday night. We have a word for those people Saw you AFK like a boss in the only match I played today lol, I was taking a shower
Though I do need to get my other 65K SP... |
bcs1a
ROYAL SQUAD Shadow of the Apocalypse
48
|
Posted - 2013.06.06 03:44:00 -
[74] - Quote
As I stated on FB good job...
Work did not allow me to reach my cap before the outage and the previous night when there were connectivity issues, I stopped playing with the "it'll be better tomorrow" attitude as I knew CCP would take care of it. well, that didn't happen, but afterwards, I was able to grind some and add that to the passive SP to get into my proto suit, so While I am not going to throw a tantrum over 60K sp I missed out on before my active booster, I will gladly make use of whatever "compensation" CCP deems appropriate and if they decide to make that "nothing at all", that will be fine too.
o/ Bill |
Pro'fane
RestlessSpirits
5
|
Posted - 2013.06.08 07:31:00 -
[75] - Quote
You guys can keep patting CCP on the back all day long. If you never put a dime into the game, then good for you. I, on the other hand, had two boosters running during this mess. It wasn't just downtime. Even before downtime, I and others I played with were being kicked out of half or more of the games we played, if not kicked off the server. This was going on Thursday night (technically Friday in the a.m.) until they pulled the server offline.
I want my boosters extended by this time. I paid for boosters to be used for a specific number of days, and I was unable to use them. While this is no fault of CCP, it is also not my fault and it costs them nothing to extend the boosters. (Mind, if CCP says all passive boosters output the same amount of SP as they would have under normal conditions, then I have no issue on that booster.)
On the other hand, not extending them pretty much guarantees I'll never spend another penny on the game since it merely tells me that any technical difficulties that impact my account will be met with indifference.
EVE players pay; they get compensated. Dust players pay; they get nothing. |
Another Heavy SOB
TRUE TEA BAGGERS EoN.
126
|
Posted - 2013.06.08 09:10:00 -
[76] - Quote
Not that I demand compensation for this issue, I mean it sucked wasting a 3 day booster and simply having that refunded would be nice but again not necessary.
However it's been nearly a week since this compensation was announced, EVE player's have received theirs so where's the announcement about what we get so I can stop wondering and my corp corp can stop asking me! |
Cross Atu
Conspiratus Immortalis Covert Intervention
1108
|
Posted - 2013.06.08 13:49:00 -
[77] - Quote
Zhenya Serafina wrote:Well from someone who is in a senior position of an infrastructure team at a stock exchange, all I can say is congratulations to your team on dealing with and mitigating your issue is such a professional manner outlined in your post - these issues are never easy and you can only prepare so much.
I personally think that in this instance as a dust player (and eve player) - that no reward of any kind is really required, however like everyone I'm sure free gifts of any kind would be most welcome - but again not necessary.
I find this level of transparency of what was affected and not affected to be admirable given the situation and can only de-risk your business activities further.
well done.
+1 |
KEROSIINI-TERO
Seraphim Initiative. CRONOS.
425
|
Posted - 2013.06.09 15:20:00 -
[78] - Quote
There's really no need for compensation.
BUT, if there would, then it is giving the people who lost their ability grind their cap of the week the chance to do it. And that means grind, no free SP.
Only people who lost something are those who didn't reach their cap because they lost the weekends gametime. (PC warfare is more complex and beyond the subject of personal compensations) |
RINON114
B.S.A.A. General Tso's Alliance
209
|
Posted - 2013.06.09 16:01:00 -
[79] - Quote
I like how a lot of the replies are GÇ£the only people who lost out are the people with the weekend to playGÇ¥ as though it doesn't matter. It does matter, I work from Wednesday to Sunday and so I go nuts on Sunday, Monday and Tuesday to reach the cap, almost all of my gaming days were affected by this and so I lost out on the 200k SP and countless isk I would have earned.
As for how CCP dealt with the situation, kudos. Except now not so much as the issue is being ignored... |
Banana DanceMachine
The Shadow Cavalry Mercenaries DARKSTAR ARMY
0
|
Posted - 2013.06.09 18:10:00 -
[80] - Quote
RINON114 wrote:I like how a lot of the replies are GÇ£the only people who lost out are the people with the weekend to playGÇ¥ as though it doesn't matter. It does matter, I work from Wednesday to Sunday and so I go nuts on Sunday, Monday and Tuesday to reach the cap, almost all of my gaming days were affected by this and so I lost out on the 200k SP and countless isk I would have earned.
As for how CCP dealt with the situation, kudos. Except now not so much as the issue is being ignored...
+1 |
|
Skywalker83
Ill Omens EoN.
22
|
Posted - 2013.06.10 15:29:00 -
[81] - Quote
TuFar Gon wrote:Lowkiie wrote:Guys, no. Dont go busting yourselves trying to give us compensation. ItGÇÿs not your fault people are f*cking immature assholes who have nothing better to do that sit at home at 35 in their mothers basement making everybody else miserable because they canGÇÿt get laid. LMAO WELL SAID,,but I think they want to compensate for active booster time since its measured in days of running AUG time,,,but still,,love the verbal beat down u gave,,,get'em bro lol.. okay I live in my own house paying a mortgage. I do pay to play this game. I help support the game so the game can stay free to play with my real money. And I know there are a lot of other people that do the same. I don't expect a free bpo or a bunch of money for nothing. If the boosters that I paid for were still ticking during the downtime then I want the timers reset to the values before the problems. Eve players got compensation and the players in dust that lost real money on the downtime should get it to .As for anything else I don't want it. |
Hendaw
Quafe Runners
3
|
Posted - 2013.06.11 19:13:00 -
[82] - Quote
8 days and counting .... "very soon". -1 guys. |
bcs1a
ROYAL SQUAD Shadow of the Apocalypse
52
|
Posted - 2013.06.18 01:16:00 -
[83] - Quote
yeah, I'm curious how soon "very" is going to be, especially since I figured out that with the loss of game-time and the ability to play repeatedly over a several day/week period has cost me a great deal more in SP than it should and has burned some days off of my active booster.
with the issue the other night, I decided to look and guess... it wasn't pretty...
oh well, back to EvE for a while I guess.... |
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