DUST Search - What can CCP do to protect AU and NZ customers?

All Channels

General Discussions

What can CCP do to protect AU and NZ customers?

» Click here to find additional results for this topic using Google

Monitor this thread via RSS [?]

Pages: 1 [2] 3 4 :: one page

Author	Thread Statistics \| Show CCP posts - 1 post(s)
boba's fetta Thukker Tribe Holdings Inc. Gathering Of Nomadic Explorers 66	Posted - 2013.05.15 10:51:00 - [31] - Quote there is little sony can do. this is a problem caused by your own goverment intended to keep aus games companyies competeative. go see your local mp. ill say this again IT IS NOT SONY OR CCP IT IS YOUR GOVERMENT. ALL GAMES IN AUS ARE UNFAIRLY PRICED.
Garrett Blacknova Codex Troopers 2978	Posted - 2013.05.15 10:54:00 - [32] - Quote boba's fetta wrote: there is little sony can do. this is a problem caused by your own goverment intended to keep aus games companyies competeative. go see your local mp. ill say this again IT IS NOT SONY OR CCP IT IS YOUR GOVERMENT. ALL GAMES IN AUS ARE UNFAIRLY PRICED. Explain why games AREN'T unfairly priced on Steam and many other digital distribution platforms any more then? Because they aren't. Sony's one of the last major brands to still be shafting us like this. Also, explain New Zealand, where the problem is even worse, and we DON'T have laws protecting our local game developers?
Crucias Soulreaver Gothic Wars Consortium 1	Posted - 2013.05.15 10:57:00 - [33] - Quote pezzad wrote: If you are in Australia or New Zealand please report them to the commission. I have filled out one report today in NZ http://www.comcom.govt.nz/ http://www.commerce.wa.gov.au/consumerprotection/ Good spot, I have filled out a petition basing my evidence off the Merc pack and encourage others to do the same. For those curious the math works out as follows: The Merc Pack $19.99 US and $37.95 NZ. With the current exchange rate it should be $24.40 NZ With NZ GST added this should come to $28.13 NZ Markup of 34.91% US Pricing: http://dust514.com/game/add-ons/ NZ Pricing: http://i1353.photobucket.com/albums/q670/CruciasNZ/mercPackNZStore_zps47465737.jpg (The markup for Aurum is even worse)
Winsaucerer The Southern Legion RISE of LEGION 93	Posted - 2013.05.15 11:09:00 - [34] - Quote boba's fetta wrote: there is little sony can do. this is a problem caused by your own goverment intended to keep aus games companyies competeative. go see your local mp. ill say this again IT IS NOT SONY OR CCP IT IS YOUR GOVERMENT. ALL GAMES IN AUS ARE UNFAIRLY PRICED. Don't fill this thread with this uninformed FUD. As Garrett points out, other digital distributors are able to sell to us for the same price. Why? Because once you convert our AUD to USD, it's as good as any other USD. Valve, CCP, and many other companies sell at a reasonable price. Some companies, like Sony, shaft us. So leave your FUD elsewhere.
boba's fetta Thukker Tribe Holdings Inc. Gathering Of Nomadic Explorers 67	Posted - 2013.05.15 11:11:00 - [35] - Quote Garrett Blacknova wrote: boba's fetta wrote: there is little sony can do. this is a problem caused by your own goverment intended to keep aus games companyies competeative. go see your local mp. ill say this again IT IS NOT SONY OR CCP IT IS YOUR GOVERMENT. ALL GAMES IN AUS ARE UNFAIRLY PRICED. Explain why games AREN'T unfairly priced on Steam and many other digital distribution platforms any more then? Because they aren't. Sony's one of the last major brands to still be shafting us like this. Also, explain New Zealand, where the problem is even worse, and we DON'T have laws protecting our local game developers? if you are correct i hope you guys get it sorted. i dont belive its fair at all. as for steam sorry to say but you are still paying more. i hear a lot of people upset over it and with good reason.
Winsaucerer The Southern Legion RISE of LEGION 93	Posted - 2013.05.15 11:15:00 - [36] - Quote boba's fetta wrote: if you are correct i hope you guys get it sorted. i dont belive its fair at all. as for steam sorry to say but you are still paying more. i hear a lot of people upset over it and with good reason. Only for some steam games, and that is (so far as I can tell) a decision made by the publisher and not valve. Valve's own games are the same price. As an Australian, I always check the US price before I buy. If they're overcharging us, I simply won't buy the game, or will get someone from Canada to purchase and gift it to me, and I pay them back. I either pay the proper price, or they don't get my money at all. If they want to try and screw me, then **** them.
Garrett Blacknova Codex Troopers 2978	Posted - 2013.05.15 11:15:00 - [37] - Quote boba's fetta wrote: as for steam sorry to say but you are still paying more. i hear a lot of people upset over it and with good reason. Depends on the game. Valve products are no longer getting the huge markup, and several other companies who use the service have brought their prices into line with the US equivalent. There are taxes counted in some prices which make it look higher, but not everyone is still shafting the customers like they have been in the past.
Garth Mandra The Southern Legion RISE of LEGION 11	Posted - 2013.05.15 11:19:00 - [38] - Quote Any legally minded folks know if the forum post link counts as advertising? If it does that we have a case to put some pressure on CCP/PSN to charge us $100. I believe that in Australia the ACCC are the ones to talk to. This is assuming that the PSN is still ripping us off whenever they get around to adding the Elite Pack etc.
boba's fetta Thukker Tribe Holdings Inc. Gathering Of Nomadic Explorers 67	Posted - 2013.05.15 11:22:00 - [39] - Quote Winsaucerer wrote: boba's fetta wrote: if you are correct i hope you guys get it sorted. i dont belive its fair at all. as for steam sorry to say but you are still paying more. i hear a lot of people upset over it and with good reason. Only for some steam games, and that is (so far as I can tell) a decision made by the publisher and not valve. Valve's own games are the same price. As an Australian, I always check the US price before I buy. If they're overcharging us, I simply won't buy the game, or will get someone from Canada to purchase and gift it to me, and I pay them back. I either pay the proper price, or they don't get my money at all. If they want to try and screw me, then **** them. Edit: And I don't touch EA games. Not a chance. glad to hear that. and i wont touch ea games either. as for the dude complaing about my misinformed post. sorry i got it wrong but if i hadnt posted i would continue to be misinformed.
xp3ll3d dust The Southern Legion RISE of LEGION 57	Posted - 2013.05.15 11:26:00 - [40] - Quote Yep they are ripping us off. Elite pack: US$100. AUD$147.95 It is a digital unlock code, and our exchange rate is stronger than theirs. How can they justify an extra 50% mark up?

Winsaucerer The Southern Legion RISE of LEGION 94	Posted - 2013.05.15 11:30:00 - [41] - Quote boba's fetta wrote: glad to hear that. and i wont touch ea games either. as for the dude complaing about my misinformed post. sorry i got it wrong but if i hadnt posted i would continue to be misinformed. That was me :) Sorry for my tone. It was just irritating me that some people were distracting from the real issue by claiming that it was due to something that it is not. xp3ll3d dust wrote: It is a digital unlock code, and our exchange rate is stronger than theirs. How can they justify an extra 50% mark up? Actually, the AUD very recently dropped below parity. The easiest way to solve this is to just have prices and charges in USD. Failing that, have them close to USD, and adjust them once a month, or once a year, or whatever makes sense.
Garrett Blacknova Codex Troopers 2978	Posted - 2013.05.15 11:38:00 - [42] - Quote boba's fetta wrote: as for the dude complaing about my misinformed post. sorry i got it wrong but if i hadnt posted i would continue to be misinformed. +1 for this. Well said.
stormyuk DUST University Ivy League 12	Posted - 2013.05.15 11:41:00 - [43] - Quote I am sure anytime anyone complains about pricing on the EU PS blog Sony reps say third party pricing is nothing to do with Sony? Is it actually Sony at fault or CCP here? Example in the UK Thomas Was Alone (recent addition to the PSN store) UK price -ú5.99 = $9.11 (its actually $9.99 in the US so cheaper in the UK) Dust. Merc Pack -ú15.99 = $24.33 ($19.99 and cheaper in US) 4000 Aurum -ú1.59 = $2.42 ($1.99 and cheaper in US) I don't think its up to Sony, its up to CCP to use more realistic exchange rates in all regions.
Callidus Vanus BetaMax. CRONOS. 50	Posted - 2013.05.15 11:42:00 - [44] - Quote +1
Winsaucerer The Southern Legion RISE of LEGION 95	Posted - 2013.05.15 12:01:00 - [45] - Quote stormyuk wrote: I don't think its up to Sony, its up to CCP to use more realistic exchange rates in all regions. If you're right, then CCP can fix it!
MarakPS3 Daga Bojo's School of the Trades 44	Posted - 2013.05.15 12:15:00 - [46] - Quote Definatly not paying those sorts of prices. sorry ccp but the chief financial officer would have my balls. (thats the wife for you unmarried guys)

GM Grave Game Masters C C P Alliance 121	Posted - 2013.05.15 12:41:00 - [47] - Quote While regional prices may vary, in many cases regional sales taxes and legal requirements are reflected in the user price. For example if you compare the pricing for EVE you will see that based on exchange rates alone the pricing can vary: http://www.eveonline.com/faq/paying-for-eve However we do work closely with all 4 SONY regions in order to try prevent price increases where possible, and ultimately SONY determine the prices for their stores. [ Lead GM Grave \| Project Lead \| CCP Customer Relations \| EVE Online \| DUST 514 ]

Winsaucerer The Southern Legion RISE of LEGION 96	Posted - 2013.05.15 13:01:00 - [48] - Quote GM Grave wrote: While regional prices may vary, in many cases regional sales taxes and legal requirements are reflected in the user price. For example if you compare the pricing for EVE you will see that based on exchange rates alone the pricing can vary: http://www.eveonline.com/faq/paying-for-eve Thanks for the reply, but this is not news to us. Some of us play EVE, and we know the price that EVE is for us. That price is the US one. I have been playing and paying for EVE for 6 years now, so the pricing for my region is very familiar to me. I think this is very strong evidence that the problem is not "regional sales taxes and legal requirements", unless there is something special about the selling of EVE Online that differs from the selling of AUR packs. Is there? Quote: However we do work closely with all 4 SONY regions in order to try prevent price increases where possible, and ultimately SONY determine the prices for their stores. Since you do work closely with Sony, could you please forward this thread to someone at CCP who would be able to communicate with Sony and fix these prices? As has been mentioned, we don't have to pay exorbitant prices for many digital goods and services from multiple companies, including CCP's own EVE Online. So this most emphatically does not seem like a regional tax or other issue. Quite frankly, it seems like a greed and "give them the finger" issue. Edit: And I do suggest alternative solutions in the original post.
RedRebelCork Ahrendee Mercenaries 55	Posted - 2013.05.15 13:18:00 - [49] - Quote Bottom line, it's not fair. Solidarity for our upside-down brothers!
Misses Trickster Krusual Covert Operators Minmatar Republic 6	Posted - 2013.05.15 13:31:00 - [50] - Quote This is annoying id love to get the $100 pack but im not paying 50% more for it. the worst part is i have a account with Entropay which make virtual visa cards and my money there in in USD but.. sony doesnt allow virtual cards

Winsaucerer The Southern Legion RISE of LEGION 98	Posted - 2013.05.15 14:18:00 - [51] - Quote RedRebelCork wrote: Bottom line, it's not fair. Solidarity for our upside-down brothers! We walk on our hands so the blood doesn't rush to our heads.
Brasidas Kriegen The Southern Legion RISE of LEGION 3	Posted - 2013.05.15 14:24:00 - [52] - Quote Misses Trickster wrote: This is annoying id love to get the $100 pack but im not paying 50% more for it. Damn straight. I really like the pack and would definitely pick one up if it wasn't ridiculously overpriced. Seeing the merc pack advertised at $20 and then having to pay 50% more really pissed me off as it doesn't seem to have a valid excuse. And don't say tax; Australia DOES NOT have a 50% import tax on digital purchases (unless every other company is just taking a significant loss). And if there is some specific circumstance requiring this price increase then a little transparency would go a long way...it seems pretty clear that no one here can see a logical reason for it apart from greed. Should put together a video for F.U. Tube.
Misses Trickster Krusual Covert Operators Minmatar Republic 6	Posted - 2013.05.15 14:53:00 - [53] - Quote Just to point this out Australia is the no 1 country for pirating games and other digital downloads Australia has to pay 50% more for most digital downloads ... I see a pattern here
boba's fetta Thukker Tribe Holdings Inc. Gathering Of Nomadic Explorers 71	Posted - 2013.05.15 14:59:00 - [54] - Quote Winsaucerer wrote: boba's fetta wrote: glad to hear that. and i wont touch ea games either. as for the dude complaing about my misinformed post. sorry i got it wrong but if i hadnt posted i would continue to be misinformed. That was me :) Sorry for my tone. It was just irritating me that some people were distracting from the real issue by claiming that it was due to something that it is not. dont worry about it. i can understand your frustration.
Lord Crases PIE Inc. Praetoria Imperialis Excubitoris 19	Posted - 2013.05.15 15:14:00 - [55] - Quote Misses Trickster wrote: Just to point this out Australia is the no 1 country for pirating games and other digital downloads Australia has to pay 50% more for most digital downloads ... I see a pattern here See this is what I do not understand. I see Steam do stuff like this all the time. Game up for 5 US dollars is up for 5 Euro or Pounds when the exchange rate to Brittan and the EU is almost 1.5 US dollars. Right now at the moment of this posting the Australasian dollar is at 99 cents. So that means after we even things up before taxes and exchange rate fares a 100 dollar pack should be sold for 101 Aus. In my case the Canadian dollar is at .98 cents to the US dollar. The store tells me it will cost me after taxes about 120 Canadian dollars. Seems fair to me but I can't see our Australian brothers paying more then that so I beg the question where is 30 dollars going? Is there an Australian gamer tax? Is there a PSN policy issue with selling online content to Australia? Can someone brake down the math please and give us exact numbers?
RedRebelCork Ahrendee Mercenaries 55	Posted - 2013.05.15 15:22:00 - [56] - Quote Misses Trickster wrote: Just to point this out Australia is the no 1 country for pirating games and other digital downloads Australia has to pay 50% more for most digital downloads ... I see a pattern here It's the pirates fault isn't it?
Brasidas Kriegen The Southern Legion RISE of LEGION 3	Posted - 2013.05.15 15:35:00 - [57] - Quote And what better way to deter piracy than make everything more expensive?
Jaron Pollard Uitraan Diversified Holdings Incorporated 5	Posted - 2013.05.15 15:35:00 - [58] - Quote There is currently an ongoing parliamentary inquiry into why IT gear (hardware & software, including games) is so much more expensive here than it is elsewhere. On a side note... "We've received evidence that big IT companies and copyright holders charge Australians, on average, an extra 50 per cent just because we live here, a practice referred to by consumers as the 'Australia Tax',"' Mr Champion said. In other words, they charge that much simply because we'll pay that much. Unfortunately, DUST pricing is outside of CCP's control, that's Sony territory, but the fact that EVE pricing reflects that of the US even here in Australia demonstrates their respect for equal pricing worldwide, I believe, because EVE pricing does appear to be within their control.
Nirwanda Vaughns Molon Labe. League of Infamy 45	Posted - 2013.05.15 18:41:00 - [59] - Quote Personally i'd just make a U.S account and run the char off that and buy PSN cards from ebay at a reasonable echange rate. i've been doing that with my alt for months.
Baneus Secundi Intara Direct Action Caldari State 9	Posted - 2013.05.15 20:18:00 - [60] - Quote Misses Trickster wrote: Just to point this out Australia is the no 1 country for pirating games and other digital downloads Australia has to pay 50% more for most digital downloads ... I see a pattern here Irrelevant, how does charging someone more for a product stop piracy? If anything it will rapidly increase it.



Pages: 1 [2] 3 4 :: one page
First page \| Previous page \| Next page \| Last page

COPYRIGHT NOTICE
EVE Online/DUST514, the EVE/DUST514 logo, EVE/DUST514 and all associated logos and designs are the intellectual property of CCP hf. All artwork, screenshots, characters, vehicles, storylines, world facts or other recognizable features of the intellectual property relating to these trademarks are likewise the intellectual property of CCP hf. EVE Online and the EVE logo are the registered trademarks of CCP hf. All rights are reserved worldwide. All other trademarks are the property of their respective owners. CCP hf. has granted permission to OMG Labs to use EVE Online/DUST514 and all associated logos and designs for promotional and information purposes on its website but does not endorse, and is not in any way affiliated with, OMG Labs. CCP is in no way responsible for the content on or functioning of this website, nor can it be liable for any damage arising from the use of this website.