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Patoman Radiant
ZionTCD Unclaimed.
79
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Posted - 2013.05.04 19:18:00 -
[1] - Quote
Details on the following dev blog
http://dust514.com/news/blog/2013/05/uprising-skill-point-re-spec-details
-"Additionally, we will be offering to all players that purchased the Mercenary Pack or Aurum Packs before January 22nd an optional full character reset with Mercenary Pack or Aurum reimbursement. If you choose an optional character reset, all character attributes, skills, skill points, and wallet will be reset to zero, but the Mercenary Pack(s) (including applicable Aurum) and/or Aurum pack(s) will be added back to the account for re-use within Uprising. Players will be given a limited period in which to choose the optional full character reset, and the dates for choosing this option will be announced at a later time. This will be the last reset of the Mercenary Pack and Aurum packs, and no further resets will be available."
Just kidding, ha ha ha ha ha ha ha ha ha ha ha, I know all you suckas wanted to keep the SP gained from merc packs, but get a refund from them.
I dare anyone who wants a merc pack refund to do it. |
Icy Xenosmilus
Eyniletti Rangers Minmatar Republic
46
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Posted - 2013.05.04 19:19:00 -
[2] - Quote
But but.... 2 FOR 1!!!? |
Ryanki
VENGEANCE FOR HIRE
34
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Posted - 2013.05.04 19:23:00 -
[3] - Quote
Although I'd LIKE a refund and the option to keep all my SP, in reality it just wouldn't be fair, considering I some of it to get the SP I have now... I mean, from the developer's point of view, it probably is a difficult thing to consider increasing the SP disparity between paying players and nonpaying, wouldn't that basically reinforce the principle of P2W? And i get that it was said we would get refunds on release, but the definition of release was murky...I was pretty pissed off about that too, and you could put that on them for being ambiguous, but realistically we can't expect them to give a full refund and current SP this late, the point of contention should be that they put it off for so long, leading to this situation |
King Kobrah
SyNergy Gaming EoN.
248
|
Posted - 2013.05.04 19:25:00 -
[4] - Quote
LOL CCP SCREWED OVER CONSUMERS BY NOT HONORING THEIR TERMS OF PURCHASE
THEY SURE SHOWED US OP XDDDDddddD111!!@!@1 LE EPIK FAEC |
Patoman Radiant
ZionTCD Unclaimed.
79
|
Posted - 2013.05.05 03:52:00 -
[5] - Quote
King Kobrah wrote:LOL CCP SCREWED OVER CONSUMERS BY NOT HONORING THEIR TERMS OF PURCHASE
THEY SURE SHOWED US OP XDDDDddddD111!!@!@1 LE EPIK FAEC
You can get a refund for all merc packs, just that they will reset all isk, and skillpoints too as well to zero.
Its not like they can quantify the % of isk and sp gained from use of merc pack, so they opt to remove it all with those who so desire it. |
low genius
The Sound Of Freedom Renegade Alliance
56
|
Posted - 2013.05.05 04:04:00 -
[6] - Quote
King Kobrah wrote:LOL CCP SCREWED OVER CONSUMERS BY NOT HONORING THEIR TERMS OF PURCHASE
THEY SURE SHOWED US OP XDDDDddddD111!!@!@1 LE EPIK FAEC
seriously, i think a june bug could outscore you on an IQ test. |
Garrett Blacknova
Codex Troopers
2682
|
Posted - 2013.05.05 04:12:00 -
[7] - Quote
The deal we were offered included a full credit of Merc Pack contents on commercial reset, NOT contingent on a reset happening at that time, and NOT conditional on us accepting an individual reset of our characters.
That was also defined as THE ONLY OPTION FOR A REFUND. What we're being offered is definitely NOT what was agreed to by both the customers and CCP.
So, no, CCP didn't "cave" to our demands. And yes they should have. There are plenty of ACTUALLY fair ways to honour the agreement. There are even a whole bunch of great options that are "fair" on the late arrivals who chose not to spend a cent, or the early adopters who decided to play for free and got into closed beta by signing up instead of providing monetary support on top of their time testing the game.
EDIT: And I'm not sure how it's "fair" to retroactively change the conditions agreed to on people who were generous enough to pay CCP money in advance on a promise of some good gear while the game is still in close beta and not even 100% guaranteed to make it to open beta, let alone release. |
Zyrus Amalomyn
Militaires-Sans-Frontieres
99
|
Posted - 2013.05.05 04:26:00 -
[8] - Quote
Fair doesn't mean feasible to implement. |
Phoenix Arakyd
Internal Error. Negative-Feedback
17
|
Posted - 2013.05.05 04:28:00 -
[9] - Quote
scrubby sycophants |
Garrett Blacknova
Codex Troopers
2682
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Posted - 2013.05.05 04:35:00 -
[10] - Quote
Zyrus Amalomyn wrote:Fair doesn't mean feasible to implement. And easy to implement doesn't necessarily mean legal.
Your point? |
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Jin Robot
Polar Gooks
390
|
Posted - 2013.05.05 04:40:00 -
[11] - Quote
Why is this such a big deal? I bought a Merc pack and dont really care. |
Garrett Blacknova
Codex Troopers
2682
|
Posted - 2013.05.05 04:47:00 -
[12] - Quote
Jin Robot wrote:Why is this such a big deal? I bought a Merc pack and dont really care. It's a big deal because CCP aren't giving customers the full product they agreed to give us for our purchase.
If this goes through as-is, it will basically have no worse result for me than if they fix things the way I'm asking for them to be fixed.
I'm asking because CCP aren't holding themselves to the terms of their own agreement. |
Smooth Head
Vherokior Combat Logistics Minmatar Republic
15
|
Posted - 2013.05.05 04:48:00 -
[13] - Quote
Garrett Blacknova wrote:The deal we were offered included a full credit of Merc Pack contents on commercial reset, NOT contingent on a reset happening at that time, and NOT conditional on us accepting an individual reset of our characters.
That was also defined as THE ONLY OPTION FOR A REFUND. What we're being offered is definitely NOT what was agreed to by both the customers and CCP.
So, no, CCP didn't "cave" to our demands. And yes they should have. There are plenty of ACTUALLY fair ways to honour the agreement. There are even a whole bunch of great options that are "fair" on the late arrivals who chose not to spend a cent, or the early adopters who decided to play for free and got into closed beta by signing up instead of providing monetary support on top of their time testing the game.
EDIT: And I'm not sure how it's "fair" to retroactively change the conditions agreed to on people who were generous enough to pay CCP money in advance on a promise of some good gear while the game is still in close beta and not even 100% guaranteed to make it to open beta, let alone release. Typical CCP to be honest.
They are just too grubby to ever get my dollar.
Just make sure you tell everyone you know. |
Ludvig Enraga
KILL-EM-QUICK RISE of LEGION
173
|
Posted - 2013.05.05 05:07:00 -
[14] - Quote
Ahahahahah. CCP slapped in the face everyone who chose to support their product and believe their words. They charged all us losers money to play Beta and then tossed a penalty that makes getting Merc pack back on full release not a feasible option. So funny how I believed that giving them money during a BETA would be appreciated by the complany. Bwahahah this is New Eden - everything goes, get used to it suckas! Love this Icelandic version of Communism! |
KalOfTheRathi
Talon Strike Force LTD Orion Empire
399
|
Posted - 2013.05.05 05:26:00 -
[15] - Quote
@Ludvig Enraga, hmm. They didn't charge anyone for access to the Beta. Did someone scam you, Ludvig? Beta users were free to purchase the Merc Packs or not. I know many players that have never spent anything on the game as well as some that have spent a sizable amount. Near the end of the closed Beta Sony PS+ members were given Beta Keys for free. I got mine elsewhere many months before that and it was free as well. There wasn't even a Merc Pack available to buy when I started.
The terms of service from Sony PS Store are clear. As is the End User Agreement. The Legal claims are being made by persons that speak as if they have no experience with the law nor the legal system. IANAL should be the standard disclaimer on these topics.
The definition of the refund could have been clearer but first you have to realize that a character reset for everybody will cause many to leave. We have worked to get the SP and I don't want to give it back to just restart a cheap Merc Pack. I believe that this is a reasonable solution and indeed is the only solution that would satisfy all. Some will still be unhappy but they will have their chance to take the offer or not. |
Garrett Blacknova
Codex Troopers
2685
|
Posted - 2013.05.05 05:38:00 -
[16] - Quote
KalOfTheRathi wrote:@Ludvig Enraga, hmm. They didn't charge anyone for access to the Beta. Did someone scam you, Ludvig? Beta users were free to purchase the Merc Packs or not. I know many players that have never spent anything on the game as well as some that have spent a sizable amount. Near the end of the closed Beta Sony PS+ members were given Beta Keys for free. I got mine elsewhere many months before that and it was free as well. There wasn't even a Merc Pack available to buy when I started.
The terms of service from Sony PS Store are clear. As is the End User Agreement. The Legal claims are being made by persons that speak as if they have no experience with the law nor the legal system. IANAL should be the standard disclaimer on these topics.
The definition of the refund could have been clearer but first you have to realize that a character reset for everybody will cause many to leave. We have worked to get the SP and I don't want to give it back to just restart a cheap Merc Pack. I believe that this is a reasonable solution and indeed is the only solution that would satisfy all. Some will still be unhappy but they will have their chance to take the offer or not. A character reset for everybody will cause many to leave.
A character reset for Merc Pack users will force many who have already demonstrated a willingness to pay for the game to stop doing so.
I have one Merc Pack, and I bought one for my girlfriend when she showed interest in DUST.
After Uprising shows up, I've got some money I'm saving in case there's a different deal from the Merc Pack, because I want to see what options there are coming into release. If CCP decide to run with the current "offer" they're going with, I'm not losing enough to care. I'm just going to spend that money elsewhere. If they actually offer something valid within the context of what they agreed to give Merc Pack customers, then I'll definitely be spending more of my money immediately, as well as being open to spending even more in future. |
Ludvig Enraga
KILL-EM-QUICK RISE of LEGION
173
|
Posted - 2013.05.05 05:40:00 -
[17] - Quote
KalOfTheRathi wrote:@Ludvig Enraga, hmm. They didn't charge anyone for access to the Beta. Did someone scam you, Ludvig? Beta users were free to purchase the Merc Packs or not. I know many players that have never spent anything on the game as well as some that have spent a sizable amount. Near the end of the closed Beta Sony PS+ members were given Beta Keys for free. I got mine elsewhere many months before that and it was free as well. There wasn't even a Merc Pack available to buy when I started.
The terms of service from Sony PS Store are clear. As is the End User Agreement. The Legal claims are being made by persons that speak as if they have no experience with the law nor the legal system. IANAL should be the standard disclaimer on these topics.
The definition of the refund could have been clearer but first you have to realize that a character reset for everybody will cause many to leave. We have worked to get the SP and I don't want to give it back to just restart a cheap Merc Pack. I believe that this is a reasonable solution and indeed is the only solution that would satisfy all. Some will still be unhappy but they will have their chance to take the offer or not.
Yes, they sold me a Merc pack, which I chose to buy thinking that I was buying something ultimately for the final release, that I used up during a Beta. So yeah they charged me money for a beta experience.
To address your second point. To avoid a complete reset on release for everyone, which, yes, would have been a bad move on their part, they should have let ppl have their SP and give a second Merc pack to everyone who bought one. Is it getting 2 for 1? Yes, it is. But it's not any different than going to a grocery store and geting 2 for the price of 1 boxes of cereal. Instead what CCP has done is they promised something, took money for it and then chose not to deliver. Now, this is a scam. |
Ludvig Enraga
KILL-EM-QUICK RISE of LEGION
173
|
Posted - 2013.05.05 05:43:00 -
[18] - Quote
Garrett Blacknova wrote:KalOfTheRathi wrote:@Ludvig Enraga, hmm. They didn't charge anyone for access to the Beta. Did someone scam you, Ludvig? Beta users were free to purchase the Merc Packs or not. I know many players that have never spent anything on the game as well as some that have spent a sizable amount. Near the end of the closed Beta Sony PS+ members were given Beta Keys for free. I got mine elsewhere many months before that and it was free as well. There wasn't even a Merc Pack available to buy when I started.
The terms of service from Sony PS Store are clear. As is the End User Agreement. The Legal claims are being made by persons that speak as if they have no experience with the law nor the legal system. IANAL should be the standard disclaimer on these topics.
The definition of the refund could have been clearer but first you have to realize that a character reset for everybody will cause many to leave. We have worked to get the SP and I don't want to give it back to just restart a cheap Merc Pack. I believe that this is a reasonable solution and indeed is the only solution that would satisfy all. Some will still be unhappy but they will have their chance to take the offer or not. A character reset for everybody will cause many to leave. A character reset for Merc Pack users will force many who have already demonstrated a willingness to pay for the game to stop doing so. I have one Merc Pack, and I bought one for my girlfriend when she showed interest in DUST. After Uprising shows up, I've got some money I'm saving in case there's a different deal from the Merc Pack, because I want to see what options there are coming into release. If CCP decide to run with the current "offer" they're going with, I'm not losing enough to care. I'm just going to spend that money elsewhere. If they actually offer something valid within the context of what they agreed to give Merc Pack customers, then I'll definitely be spending more of my money immediately, as well as being open to spending even more in future.
Same here. I don't care about loss of money per se especially since I did get some use of it. What I do care about is that as it stands CCP broke their promise to me betraying my trust. It's not the formal value of the Merc pack that I care about, it's the principle - they are not allowed to treat their customers like this.
|
Rasatsu
Much Crying Old Experts
647
|
Posted - 2013.05.05 05:59:00 -
[19] - Quote
Nice to see they went with my suggested solution to the issue. ;) |
Garrett Blacknova
Codex Troopers
2685
|
Posted - 2013.05.05 06:10:00 -
[20] - Quote
Rasatsu wrote:Nice to see they went with my suggested solution to the issue. ;) Nice to see they ignored the legitimate complaints about your suggestion and haven't provided a solution that's remotely fair on people who actually read what we were purchasing. |
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Jimbeezy
Imperfects Negative-Feedback
239
|
Posted - 2013.05.05 06:23:00 -
[21] - Quote
For this to be done right there needs to be a reset at commercial release and all merc packs and aur refunded. |
Garrett Blacknova
Codex Troopers
2687
|
Posted - 2013.05.05 06:28:00 -
[22] - Quote
Jimbeezy wrote:For this to be done right there needs to be a reset at commercial release and all merc packs and aur refunded. Why?
For this to be done right, CCP need to pay attention to what they agreed to when they sold the pre-open beta Merc Packs. There's no need for a full reset. There are plenty of other valid options. |
NeoWraith Acedia
Fraternity of St. Venefice Amarr Empire
145
|
Posted - 2013.05.05 06:37:00 -
[23] - Quote
They should have just replaced the booster and Aur with a nunch of useless neo suits
Still a **** move, but that would have been funnier. |
Garrett Blacknova
Codex Troopers
2687
|
Posted - 2013.05.05 06:43:00 -
[24] - Quote
NeoWraith Acedia wrote:They should have just replaced the booster and Aur with a nunch of useless neo suits Still a **** move, but that would have been funnier. This I can agree with.
It would be pretty stupid, but also funny.
Even moreso if they replaced the entire contents of the Merc Pack with Quafe suits. Nothing but pink Scout suits. No Shotguns, no Dragonfly/Toxin, no AUR, no Booster, only Quafe suits. THOUSANDS of them. ALL THE QUAFE. |
Rasatsu
Much Crying Old Experts
648
|
Posted - 2013.05.05 06:54:00 -
[25] - Quote
Garrett Blacknova wrote:Rasatsu wrote:Nice to see they went with my suggested solution to the issue. ;) Nice to see they ignored the legitimate complaints about your suggestion and haven't provided a solution that's remotely fair on people who actually read what we were purchasing. Buckets and buckets of tears~ |
Mat Auty
R.I.f.t Orion Empire
4
|
Posted - 2013.05.05 06:55:00 -
[26] - Quote
Having brought 8 merc packs 4 on each character for the 30 day boosters as it was better value for money than buying a bunch of 7 days.
I really see no reason for a refund i've benefited i have almost 11 mill sp where others have 7 that's my headstart and reward for investing early wish everyone would just stop complaining i personally wont be clicking the i wanna refund button be downright stupid too
If all you ppl complaining carry on you might just find they do it anyway regardless so shush |
Rurouni Kenshin
Mannar Focused Warfare Gallente Federation
0
|
Posted - 2013.05.05 07:00:00 -
[27] - Quote
Bought my merc packs and used them. I'm not greedy and really they are chump change for me. I will be earning more than what I will save if I just put the time I would use complaining into real life stuff.
So for all those illiterates, who are too slow to comprehend, those who just are too greedy for their own good and/or just plain stupid. SUCK IT!
CCP didn't pull one on you, you pulled one on your entitled self. |
Jimbeezy
Imperfects Negative-Feedback
240
|
Posted - 2013.05.05 07:07:00 -
[28] - Quote
Garrett Blacknova wrote:Jimbeezy wrote:For this to be done right there needs to be a reset at commercial release and all merc packs and aur refunded. Why? For this to be done right, CCP need to pay attention to what they agreed to when they sold the pre-open beta Merc Packs. There's no need for a full reset. There are plenty of other valid options.
Because I shouldn't have to choose between my sp and aur/merc parks that i bought during the beta. It clearly said I would get it ALL back at commercial release. The best way is to reset the game and refund everybody. And another reason is because the game was in beta and 98% of the time when beta's ends everything is reset. Simple |
Garrett Blacknova
Codex Troopers
2693
|
Posted - 2013.05.05 07:12:00 -
[29] - Quote
Rasatsu wrote:Garrett Blacknova wrote:Rasatsu wrote:Nice to see they went with my suggested solution to the issue. ;) Nice to see they ignored the legitimate complaints about your suggestion and haven't provided a solution that's remotely fair on people who actually read what we were purchasing. Buckets and buckets of tears~ Yes. Tears. Because this will definitely have a significant effect on me. All it means is that I have a bit more money to spare for other things when release happens instead of having more stuff in DUST. And next time I can afford to spend some money on something, it won't be DUST. And the time after that, it probably still won't be DUST. And when I next decide to buy my girlfriend something fun, it won't be related to DUST.
It's a change, but it's not a change that hurts me in any way. I have plenty of time to spare pointing out holes in people's logic online. I enjoy it, and if I didn't, I wouldn't still be here.
Rurouni Kenshin wrote:Bought my merc packs and used them. I'm not greedy and really they are chump change for me. I will be earning more than what I will save if I just put the time I would use complaining into real life stuff.
So for all those illiterates, who are too slow to comprehend, those who just are too greedy for their own good and/or just plain stupid. SUCK IT!
CCP didn't pull one on you, you pulled one on your entitled self. I can read just fine. Can you?
Here's what CCP agreed to, feel free to read it and try REALLY hard to actually understand all the words this time:
Quote:*IMPORTANT NOTICE: During beta periods, CCP may need to reset characters, skills and other items included in the DUST 514-« Mercenary Pack. DUST 514-« Mercenary Pack will be credited in full to your in-game DUST 514-« account after each character reset and for the commercial release. CCP cannot guarantee all items will be identical and reserves the right to substitute items of similar value. No other form of refund is permitted. |
Garrett Blacknova
Codex Troopers
2693
|
Posted - 2013.05.05 07:17:00 -
[30] - Quote
Jimbeezy wrote:Garrett Blacknova wrote:Jimbeezy wrote:For this to be done right there needs to be a reset at commercial release and all merc packs and aur refunded. Why? For this to be done right, CCP need to pay attention to what they agreed to when they sold the pre-open beta Merc Packs. There's no need for a full reset. There are plenty of other valid options. Because I shouldn't have to choose between my sp and aur/merc parks that i bought during the beta. It clearly said I would get it ALL back at commercial release. The best way is to reset the game and refund everybody. And another reason is because the game was in beta and 98% of the time when beta's ends everything is reset. Simple So you're saying that you want them to wipe all the SP you've earned, when there are valid options that give Merc Pack customers a fair deal WITHOUT punishing everyone after we were all promised "no more resets"?
What part of "THERE ARE PLENTY OF OTHER VALID OPTIONS" did you not understand?
I want CCP to be held to the agreement they made with their customers.
It won't have a significant impact on me either way. If they stick to doing it wrong, I'll get all the AUR I spend on BPOs back, and then some (because I bought a lot before the price hike). If they do it right, I'll get pretty much exactly the same result. I want them to do it right because it's the right thing to do, NOT because it will have a significant effect on my personal situation. |
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Jimbeezy
Imperfects Negative-Feedback
242
|
Posted - 2013.05.05 07:29:00 -
[31] - Quote
Garrett Blacknova wrote:Jimbeezy wrote:Garrett Blacknova wrote:Jimbeezy wrote:For this to be done right there needs to be a reset at commercial release and all merc packs and aur refunded. Why? For this to be done right, CCP need to pay attention to what they agreed to when they sold the pre-open beta Merc Packs. There's no need for a full reset. There are plenty of other valid options. Because I shouldn't have to choose between my sp and aur/merc parks that i bought during the beta. It clearly said I would get it ALL back at commercial release. The best way is to reset the game and refund everybody. And another reason is because the game was in beta and 98% of the time when beta's ends everything is reset. Simple So you're saying that you want them to wipe all the SP you've earned, when there are valid options that give Merc Pack customers a fair deal WITHOUT punishing everyone after we were all promised "no more resets"? What part of "THERE ARE PLENTY OF OTHER VALID OPTIONS" did you not understand? I want CCP to be held to the agreement they made with their customers. It won't have a significant impact on me either way. If they stick to doing it wrong, I'll get all the AUR I spend on BPOs back, and then some (because I bought a lot before the price hike). If they do it right, I'll get pretty much exactly the same result. I want them to do it right because it's the right thing to do, NOT because it will have a significant effect on my personal situation. There should be wipe at commercial release because we have been testing in a beta. So to get my aur/merc packs back i have to be punished? |
Garrett Blacknova
Codex Troopers
2694
|
Posted - 2013.05.05 07:51:00 -
[32] - Quote
Jimbeezy wrote: There should be wipe at commercial release because we have been testing in a beta. So to get my aur/merc packs back i have to be punished? I'm asking that NOBODY gets punished. We ALL keep our stuff, and get the Merc Pack back, minus Booster (because you still have the SP it gave you). If you want your Booster (and any AUR you spent on Boosters) back, then you take your reset. If you just want the HK4Ms back, or if you accidentally deleted a character with a Dragonfly or Toxin assigned to them, you get those back without having to reset your character.
Have you not been reading anything going on in any of these threads including the one you're posting in? |
Kazeno Rannaa
Seraphim Initiative. CRONOS.
162
|
Posted - 2013.05.05 07:55:00 -
[33] - Quote
Garrett Blacknova wrote:The deal we were offered included a full credit of Merc Pack contents on commercial reset, NOT contingent on a reset happening at that time, and NOT conditional on us accepting an individual reset of our characters.
That was also defined as THE ONLY OPTION FOR A REFUND. What we're being offered is definitely NOT what was agreed to by both the customers and CCP.
So, no, CCP didn't "cave" to our demands. And yes they should have. There are plenty of ACTUALLY fair ways to honour the agreement. There are even a whole bunch of great options that are "fair" on the late arrivals who chose not to spend a cent, or the early adopters who decided to play for free and got into closed beta by signing up instead of providing monetary support on top of their time testing the game.
EDIT: And I'm not sure how it's "fair" to retroactively change the conditions agreed to on people who were generous enough to pay CCP money in advance on a promise of some good gear while the game is still in close beta and not even 100% guaranteed to make it to open beta, let alone release.
Fairness is something that doesn't exist in the real world and sure as **** doesn't exist in New Eden.
The deal is, the normal layman, if they were here from closed beta on, would understand that every refund was connected to a full SP reset of the character. It was not about KEEPING all gained SP and having those Merc Packs refunded. So that is fair if one were to take a moment, leave the bruised ego at the door, and be realizing of the trend that was set by our previous experiences with CCP.
On the other hand, all the QQ'ers want their cake and to eat it to, which as all of us knows is an impossibility.
SO, step away from the tablet of unreasonability and engage the brain for a moment.
THAT is ALL! |
Garrett Blacknova
Codex Troopers
2694
|
Posted - 2013.05.05 08:10:00 -
[34] - Quote
Kazeno Rannaa wrote:Garrett Blacknova wrote:The deal we were offered included a full credit of Merc Pack contents on commercial reset, NOT contingent on a reset happening at that time, and NOT conditional on us accepting an individual reset of our characters.
That was also defined as THE ONLY OPTION FOR A REFUND. What we're being offered is definitely NOT what was agreed to by both the customers and CCP.
So, no, CCP didn't "cave" to our demands. And yes they should have. There are plenty of ACTUALLY fair ways to honour the agreement. There are even a whole bunch of great options that are "fair" on the late arrivals who chose not to spend a cent, or the early adopters who decided to play for free and got into closed beta by signing up instead of providing monetary support on top of their time testing the game.
EDIT: And I'm not sure how it's "fair" to retroactively change the conditions agreed to on people who were generous enough to pay CCP money in advance on a promise of some good gear while the game is still in close beta and not even 100% guaranteed to make it to open beta, let alone release. Fairness is something that doesn't exist in the real world and sure as **** doesn't exist in New Eden. The deal is, the normal layman, if they were here from closed beta on, would understand that every refund was connected to a full SP reset of the character. It was not about KEEPING all gained SP and having those Merc Packs refunded. So that is fair if one were to take a moment, leave the bruised ego at the door, and be realizing of the trend that was set by our previous experiences with CCP. On the other hand, all the QQ'ers want their cake and to eat it to, which as all of us knows is an impossibility. SO, step away from the tablet of unreasonability and engage the brain for a moment. THAT is ALL! Unreasonable demand: I bought my Merc Pack, I used everything and got heaps of extra SP and bought Boosters with all my AUR. I want to do it again, give me everything back, but let me keep my SP so I can get free Boosters!
Unreasonable demand: I know we agreed to refund your Merc Pack, but instead of just giving you what we agreed to give you when you paid us, we're going to make you choose - your character's entire history up to this point, or what we promised to give you when you paid for it?
My demand: Give us a valid option that actually honours the agreement made, but DON'T give us free SP. If we spent AUR on Boosters, keep that AUR unless we opt in for a reset. If we used our Merc Pack Booster, let us choose the SP or the Booster. But don't force a reset for people who had their Toxin and/or Dragonfly deleted with an alt they didn't like any more, and don't force a reset on people who legitimately ran through our HK4Ms because we believed CCP when they told us we'd get them back on release.
See the difference between unreasonable demands and what I'm asking for?
The full credit of the Merc Pack was NOT specified as a conditional refund requiring a character reset. That's what they're offering now, in spite of that not being a valid option for CCP any more than it's valid for me to say "No, I want another reset of my Merc Pack NOW" in 6 months' time because I've changed my mind about something or I deleted my main character after using my Booster and assigning my Toxin and Dragonfly to him (or her). |
Rurouni Kenshin
Mannar Focused Warfare Gallente Federation
0
|
Posted - 2013.05.05 08:13:00 -
[35] - Quote
Garrett Blacknova wrote:Here's what CCP agreed to, feel free to read it and try REALLY hard to actually understand all the words this time: Quote:*IMPORTANT NOTICE: During beta periods, CCP may need to reset characters, skills and other items included in the DUST 514-« Mercenary Pack. DUST 514-« Mercenary Pack will be credited in full to your in-game DUST 514-« account after each character reset and for the commercial release. CCP cannot guarantee all items will be identical and reserves the right to substitute items of similar value. No other form of refund is permitted.
I know there are EULAs out there that will counter this especially since they did give an announcement during the last reset that it will be the last one and that includes the merc pack.
Besides, CCP already bent backwards giving you the option for an autumn reset. But also gave you the finger by resetting your SP :-p |
Garrett Blacknova
Codex Troopers
2694
|
Posted - 2013.05.05 08:18:00 -
[36] - Quote
Rurouni Kenshin wrote:Garrett Blacknova wrote:Here's what CCP agreed to, feel free to read it and try REALLY hard to actually understand all the words this time: Quote:*IMPORTANT NOTICE: During beta periods, CCP may need to reset characters, skills and other items included in the DUST 514-« Mercenary Pack. DUST 514-« Mercenary Pack will be credited in full to your in-game DUST 514-« account after each character reset and for the commercial release. CCP cannot guarantee all items will be identical and reserves the right to substitute items of similar value. No other form of refund is permitted. I know there are EULAs out there that will counter this especially since they did give an announcement during the last reset that it will be the last one and that includes the merc pack. Besides, CCP already bent backwards giving you the option for an autumn reset. But also gave you the finger by resetting your SP :-p The purchase agreement is independent of the EULA and there's legal precedent for EULA limitations to be superceded by purchase agreements in the past.
And however much work CCP have put into offering less than they originally agreed to give, they're still offering less than we paid for. |
Denial Mystic
A.N.O.N.Y.M.O.U.S.
0
|
Posted - 2013.05.05 08:27:00 -
[37] - Quote
I don't see the conundrum here. If they reset everyone at release who loses out? If they don't, who loses out there? All the ranting is just getting confusing now.
If I read the dev blog properly, if you bought merc packs or aurum, on May 6th you get to keep the items you bought which in short means you keep the SP. Why would anyone want a refund? If you go by what the terms of the agreement say, it says that you would be refunded upon respecs and commercial release. Taking this into account means you would lose the boosters that you used to gain SP, so refunding the packs would mean losing your extra Skill Points. So really, what is the fight over? Why would anyone want to lose their SP they grinded out? |
Garrett Blacknova
Codex Troopers
2694
|
Posted - 2013.05.05 08:36:00 -
[38] - Quote
Denial Mystic wrote:I don't see the conundrum here. If they reset everyone at release who loses out? If they don't, who loses out there? All the ranting is just getting confusing now.
If I read the dev blog properly, if you bought merc packs or aurum, on May 6th you get to keep the items you bought which in short means you keep the SP. Why would anyone want a refund? If you go by what the terms of the agreement say, it says that you would be refunded upon respecs and commercial release. Taking this into account means you would lose the boosters that you used to gain SP, so refunding the packs would mean losing your extra Skill Points. So really, what is the fight over? Why would anyone want to lose their SP they grinded out? Buy Merc Pack, with the understanding that the contents are to be credited back to you on release.
Play DUST for a while, and build a character who's a sniper.
Realise that you find sniping boring, but you named your character "Sniper McSnipey" and don't really want to be driving a Missile HAV with that character name.
Delete the character - Booster SP gone, Toxin and Dragonfly gone, and all your HK4Ms gone, and maybe half the AUR on gear you bought for the character. Start over fresh, COMFORTABLE IN THE KNOWLEDGE THAT YOU'RE GETTING ALL THAT DELETED GEAR BACK ON RELEASE.
Then the release day comes around, and... Nope. You only get your stuff back if you choose to sacrifice EVERYTHING YOU'VE DONE SINCE CREATING YOUR NEW CHARACTER. All you keep is your name. Or you can keep your progress, but get none of your lost Merc Pack items.
But it's "fair", right? Because nobody can cheat the system and get double the Boosters. Who cares if there have been several other, better and more valid solutions suggested which would also prevent that from happening? CCP have decided to go with an option that shafts people with legitimate reasons to expect a reset (like "I actually read about what I was buying before spending my money", for example), and if you don't like it, HTFU.
...
Uhhh... No. That's not what "legally binding agreement" means. And it's also not how "false advertising lawsuit" works.
If you're going to offer a compromise, offer a COMPROMISE, not a way to shaft your customers. |
Denial Mystic
A.N.O.N.Y.M.O.U.S.
0
|
Posted - 2013.05.05 08:55:00 -
[39] - Quote
Garrett Blacknova wrote:Denial Mystic wrote:I don't see the conundrum here. If they reset everyone at release who loses out? If they don't, who loses out there? All the ranting is just getting confusing now.
If I read the dev blog properly, if you bought merc packs or aurum, on May 6th you get to keep the items you bought which in short means you keep the SP. Why would anyone want a refund? If you go by what the terms of the agreement say, it says that you would be refunded upon respecs and commercial release. Taking this into account means you would lose the boosters that you used to gain SP, so refunding the packs would mean losing your extra Skill Points. So really, what is the fight over? Why would anyone want to lose their SP they grinded out? Buy Merc Pack, with the understanding that the contents are to be credited back to you on release. Play DUST for a while, and build a character who's a sniper. Realise that you find sniping boring, but you named your character "Sniper McSnipey" and don't really want to be driving a Missile HAV with that character name. Delete the character - Booster SP gone, Toxin and Dragonfly gone, and all your HK4Ms gone, and maybe half the AUR on gear you bought for the character. Start over fresh, COMFORTABLE IN THE KNOWLEDGE THAT YOU'RE GETTING ALL THAT DELETED GEAR BACK ON RELEASE. Then the release day comes around, and... Nope. You only get your stuff back if you choose to sacrifice EVERYTHING YOU'VE DONE SINCE CREATING YOUR NEW CHARACTER. All you keep is your name. Or you can keep your progress, but get none of your lost Merc Pack items. But it's "fair", right? Because nobody can cheat the system and get double the Boosters. Who cares if there have been several other, better and more valid solutions suggested which would also prevent that from happening? CCP have decided to go with an option that shafts people with legitimate reasons to expect a reset (like "I actually read about what I was buying before spending my money", for example), and if you don't like it, HTFU. ... Uhhh... No. That's not what "legally binding agreement" means. And it's also not how "false advertising lawsuit" works.
If you're going to offer a compromise, offer a COMPROMISE, not a way to shaft your customers.
In that case, I would say that IF anyone bought items, then Activated those items, then proceeded to Delete their character (no matter what the reason is) then they indeed forfeit said Items on that character. Infact, when you redeem items on your character, it says those Items cannot be switched between new characters anyway, so in this case you should be entitled to nothing being re-imbersed in this scenario.
SIDE NOTE: CCP makes EVE Online, so most of the same mothods will apply here. All EVE players know (or at the very least should) that character DELETION is a bad idea, you lose everything, time, ISK, Assets, and Skills aquired. What THIS scenario demonstrates is the equivilant to someone playing EVE Online for a year, then deciding they don't like the play or that they skilled up wrong, then deleting the character and asking for the game time back. So The character deletion scenario is completely moot as a basis of argument.
|
Buster Friently
Rosen Association
361
|
Posted - 2013.05.05 09:12:00 -
[40] - Quote
Garrett Blacknova wrote:The deal we were offered included a full credit of Merc Pack contents on commercial reset, NOT contingent on a reset happening at that time, and NOT conditional on us accepting an individual reset of our characters.
That was also defined as THE ONLY OPTION FOR A REFUND. What we're being offered is definitely NOT what was agreed to by both the customers and CCP.
So, no, CCP didn't "cave" to our demands. And yes they should have. There are plenty of ACTUALLY fair ways to honour the agreement. There are even a whole bunch of great options that are "fair" on the late arrivals who chose not to spend a cent, or the early adopters who decided to play for free and got into closed beta by signing up instead of providing monetary support on top of their time testing the game.
EDIT: And I'm not sure how it's "fair" to retroactively change the conditions agreed to on people who were generous enough to pay CCP money in advance on a promise of some good gear while the game is still in close beta and not even 100% guaranteed to make it to open beta, let alone release.
Actually, the fact that the terms didn't mention a reset associated with the refund means nothing. It most definitely doesn't mean that CCP promised no reset with the refund. The terms have been honored by allowing you to chose to get your refund (along with a reset) or to not get one.
Technically, if CCP really wanted to be asses like you describe, they could have just reset everyone who purchased the pack before Jan 22nd. they're being nice though, by giving you a choice that they didn't have to.
|
|
Garrett Blacknova
Codex Troopers
2699
|
Posted - 2013.05.05 09:17:00 -
[41] - Quote
Denial Mystic wrote:Garrett Blacknova wrote:Denial Mystic wrote:I don't see the conundrum here. If they reset everyone at release who loses out? If they don't, who loses out there? All the ranting is just getting confusing now.
If I read the dev blog properly, if you bought merc packs or aurum, on May 6th you get to keep the items you bought which in short means you keep the SP. Why would anyone want a refund? If you go by what the terms of the agreement say, it says that you would be refunded upon respecs and commercial release. Taking this into account means you would lose the boosters that you used to gain SP, so refunding the packs would mean losing your extra Skill Points. So really, what is the fight over? Why would anyone want to lose their SP they grinded out? Buy Merc Pack, with the understanding that the contents are to be credited back to you on release. Play DUST for a while, and build a character who's a sniper. Realise that you find sniping boring, but you named your character "Sniper McSnipey" and don't really want to be driving a Missile HAV with that character name. Delete the character - Booster SP gone, Toxin and Dragonfly gone, and all your HK4Ms gone, and maybe half the AUR on gear you bought for the character. Start over fresh, COMFORTABLE IN THE KNOWLEDGE THAT YOU'RE GETTING ALL THAT DELETED GEAR BACK ON RELEASE. Then the release day comes around, and... Nope. You only get your stuff back if you choose to sacrifice EVERYTHING YOU'VE DONE SINCE CREATING YOUR NEW CHARACTER. All you keep is your name. Or you can keep your progress, but get none of your lost Merc Pack items. But it's "fair", right? Because nobody can cheat the system and get double the Boosters. Who cares if there have been several other, better and more valid solutions suggested which would also prevent that from happening? CCP have decided to go with an option that shafts people with legitimate reasons to expect a reset (like "I actually read about what I was buying before spending my money", for example), and if you don't like it, HTFU. ... Uhhh... No. That's not what "legally binding agreement" means. And it's also not how "false advertising lawsuit" works.
If you're going to offer a compromise, offer a COMPROMISE, not a way to shaft your customers. In that case, I would say that IF anyone bought items, then Activated those items, then proceeded to Delete their character (no matter what the reason is) then they indeed forfeit said Items on that character. Infact, when you redeem items on your character, it says those Items cannot be switched between new characters anyway, so in this case you should be entitled to nothing being re-imbersed in this scenario. SIDE NOTE: CCP makes EVE Online, so most of the same mothods will apply here. All EVE players know (or at the very least should) that character DELETION is a bad idea, you lose everything, time, ISK, Assets, and Skills aquired. What THIS scenario demonstrates is the equivilant to someone playing EVE Online for a year, then deciding they don't like the play or that they skilled up wrong, then deleting the character and asking for the game time back. So The character deletion scenario is completely moot as a basis of argument. Now as for anything els, I'm open, just lost. I have 3 characters on Dust. 2 experimental and a main, I've bought a few merc packs just for the value vs. Aurum. But I keep all my SP upon respec on May6th. Is this correct or am I reading all these posts wrong? Is I'm correct, then I don't need or want a refund. If I'm not, then I'd like to know where my thinking is flawed. As mentioned, the description of the Merc Pack CLEARLY STATED that we'd get all the contents back on commercial release. There was nothing in the description of the pack which implied any kind of additional condition on the refund, and the wording implied that there WASN'T a reset coming with that final credit of the Merc Pack. Expecting the promised full credit is perfectly reasonable. Expecting us to have our progress wiped to get it is not. I'm fine with keeping boosted SP in place of Boosters if they've been used. I've got no problem with CCP saying you don't get back AUR that was spent on Boosters. It's fair to say, "Your boosted SP is being refunded. That's equal value to the Booster" and leave it at that. It's also fair to say "AUR you spend on Boosters is still there in the form of boosted SP" and not refund that portion of your AUR. |
Denial Mystic
A.N.O.N.Y.M.O.U.S.
0
|
Posted - 2013.05.05 10:32:00 -
[42] - Quote
Garrett Blacknova wrote:As mentioned, the description of the Merc Pack CLEARLY STATED that we'd get all the contents back on commercial release. There was nothing in the description of the pack which implied any kind of additional condition on the refund, and the wording implied that there WASN'T a reset coming with that final credit of the Merc Pack. Expecting the promised full credit is perfectly reasonable. Expecting us to have our progress wiped to get it is not. I'm fine with keeping boosted SP in place of Boosters if they've been used. I've got no problem with CCP saying you don't get back AUR that was spent on Boosters. It's fair to say, "Your boosted SP is being refunded. That's equal value to the Booster" and leave it at that. It's also fair to say "AUR you spend on Boosters is still there in the form of boosted SP" and not refund that portion of your AUR.
Isn't that what they are doing? You can get either the refund or the skills, right? |
Crash Monster
Snipers Anonymous
156
|
Posted - 2013.05.05 10:37:00 -
[43] - Quote
Garrett Blacknova wrote: Nice to see they ignored the legitimate complaints about your suggestion and haven't provided a solution that's remotely fair on people who actually read what we were purchasing.
Nonsense, anyone in their right mind would have assumed there would be a reset on commercial release in order to have a level playing field upon game launch.
Since then, CCP has found a way not to have to do this -- by changing the skills and SP requirements -- and now they have OFFERED you the option of not resetting. However, if you want to do the reset/refund they will let you.
Cry me a freaking river. |
Garrett Blacknova
Codex Troopers
2701
|
Posted - 2013.05.05 10:57:00 -
[44] - Quote
Denial Mystic wrote:Garrett Blacknova wrote:As mentioned, the description of the Merc Pack CLEARLY STATED that we'd get all the contents back on commercial release. There was nothing in the description of the pack which implied any kind of additional condition on the refund, and the wording implied that there WASN'T a reset coming with that final credit of the Merc Pack. Expecting the promised full credit is perfectly reasonable. Expecting us to have our progress wiped to get it is not. I'm fine with keeping boosted SP in place of Boosters if they've been used. I've got no problem with CCP saying you don't get back AUR that was spent on Boosters. It's fair to say, "Your boosted SP is being refunded. That's equal value to the Booster" and leave it at that. It's also fair to say "AUR you spend on Boosters is still there in the form of boosted SP" and not refund that portion of your AUR. Isn't that what they are doing? You can get either the refund or the skills, right? You can either get what you were promised or keep the skills everyone else gets to keep without being penalised for supporting the company.
I'll try explaining this again, please try and actually follow my point this time.
What was promised with the old Merc Packs: -Full credit of Merc Pack contents on every character reset. -Full credit of Merc Pack contents on commercial release, with the deliberate distinction of "commercial release" being separate from a "character reset". -No other form of refund is permitted
What CCP are offering: -Full credit of Merc Pack contents, but only on the condition that the customer accepts a character reset to get it. -Ignoring their own agreement to the terms that specify "no other form of refund is permitted" so they can shaft us.
What I'm asking for: -Treat the SP refund as a refund of any Boosters that have been used. You don't get a second 30-day Booster for having a Merc Pack, and you don't get back the AUR you spent on Boosters, but you DO get back the remainder of the Merc Pack contents credited back. -If someone really, REALLY wants their Boosters back, they have the option to get a character reset and have a FULL refund of EVERYTHING, even their Boosters. But you can't "double dip" and get replacement Boosters without losing the SP the original ones gave. |
Garrett Blacknova
Codex Troopers
2701
|
Posted - 2013.05.05 10:59:00 -
[45] - Quote
Crash Monster wrote:Garrett Blacknova wrote: Nice to see they ignored the legitimate complaints about your suggestion and haven't provided a solution that's remotely fair on people who actually read what we were purchasing.
Nonsense, anyone in their right mind would have assumed there would be a reset on commercial release in order to have a level playing field upon game launch. Since then, CCP has found a way not to have to do this -- by changing the skills and SP requirements -- and now they have OFFERED you the option of not resetting. However, if you want to do the reset/refund they will let you. Cry me a freaking river. Anyone who actually read and understood the purchase as it stood prior to open beta knows that "and" doesn't mean the same as "including" and that the wording used when I got my Merc Pack made a clear distinction that commercial release was independent of any reset, and that neither one required the other. |
Crash Monster
Snipers Anonymous
159
|
Posted - 2013.05.05 11:05:00 -
[46] - Quote
Garrett Blacknova wrote: Anyone who actually read and understood the purchase as it stood prior to open beta knows that "and" doesn't mean the same as "including" and that the wording used when I got my Merc Pack made a clear distinction that commercial release was independent of any reset, and that neither one required the other.
LOL. All of that off the word "and" huh? Keep trying and keep crying. |
Garrett Blacknova
Codex Troopers
2701
|
Posted - 2013.05.05 11:13:00 -
[47] - Quote
Crash Monster wrote:Garrett Blacknova wrote: Anyone who actually read and understood the purchase as it stood prior to open beta knows that "and" doesn't mean the same as "including" and that the wording used when I got my Merc Pack made a clear distinction that commercial release was independent of any reset, and that neither one required the other.
LOL. All of that off the word "and" huh? Keep trying and keep crying. I'll cry when someone gives me a valid reason to do so. I'm not missing out on anything either way.
I find it funny that you're trying to defend CCP's decision to run with something that violates their own offer, and using your own failure to comprehend basic English as an argument. |
Stexn byd
IMPSwarm Negative-Feedback
7
|
Posted - 2013.05.05 11:21:00 -
[48] - Quote
Clearly stated that full refund will be given upon commercial release, not offered as an alternative to keeping earned sp. That being the case all I can see is a betrayal of trust, and there isn't any valid argument that indicates said betrayal is anything but wrong. |
Mister0Zz
The Tritan Industries RISE of LEGION
71
|
Posted - 2013.05.05 11:25:00 -
[49] - Quote
This thread makes me smile. I like how none of these entitled proles even mention that a refund hasn't happened so far without some form of reset. They argue the meaningless semantics of a EULA that is clearly against them in this case. |
Crash Monster
Snipers Anonymous
160
|
Posted - 2013.05.05 11:31:00 -
[50] - Quote
Garrett Blacknova wrote: I find it funny that you're trying to defend CCP's decision to run with something that violates their own offer, and using your own failure to comprehend basic English as an argument.
I'm not so much defending CCP as collecting tears from the clowns. |
|
Mister0Zz
The Tritan Industries RISE of LEGION
71
|
Posted - 2013.05.05 11:36:00 -
[51] - Quote
Stexn byd wrote:Clearly stated that full refund will be given upon commercial release, not offered as an alternative to keeping earned sp. That being the case all I can see is a betrayal of trust, and there isn't any valid argument that indicates said betrayal is anything but wrong.
Well it obviously wasn't clear............. |
Pyzon Adama
BootsOnTheGround
0
|
Posted - 2013.05.05 11:43:00 -
[52] - Quote
Just do like me and stop giving ccp money. Warn your friends before they do, like we can get any of our friends to play ccp's games anyway. As a 3 year eve pilot if and when I cannot get a plex for my next month Im done there. And if and when I feel like, I need to give ccp another red cent to be competitive in Dust, Im done here. |
Garrett Blacknova
Codex Troopers
2701
|
Posted - 2013.05.05 11:44:00 -
[53] - Quote
Mister0Zz wrote:This thread makes me smile. I like how none of these entitled proles even mention that a refund hasn't happened so far without some form of reset. They argue the meaningless semantics of a EULA that is clearly against them in this case. The EULA doesn't have any relevance to the purchase agreement. They're totally separate and there's a mass of legal precedent invalidating EULA's validity when contradicting the rights involved in purchases, with no valid legal precedent to the contrary.
There's nothing involved in thie situation which is "clearly against" what we're asking for.
I'm not even arguing this selfishly. As I've said before, I'M NOT PERSONALLY GETTING MORE FROM THIS THAN CCP ARE OFFERING. As far as my personal Merc Pack is concerned, both options will result in exactly the same content being in my hands.
What I'm asking for is that CCP honour their agreement as it was made, and not change things just to prove they can get away with shafting their paying customers.
And I have actually been emphasising the fact that other refunds came with a reset. Not having one this time is kind of the whole point of the argument, and has been since it started when CCP announced "no more resets".
They specifically said there would be no more resets, KNOWING THAT THE MERC PACK CONDITIONS PROMISED A REFUND ON COMMERCIAL RELEASE INDEPENDENT OF ANY REQUIREMENT FOR A RESET TO HAPPEN AT THAT TIME.
They knew back then, and they decided to say it anyway. They knew that the phrasing on the Merc Pack didn't specify that there would be a reset on release. It only specified that there would be a refund of its contents on release. There were no conditions attached to the refund, and now CCP are trying to attach conditions, breaching the agreement they made with customers at the time. |
Garrett Blacknova
Codex Troopers
2701
|
Posted - 2013.05.05 11:46:00 -
[54] - Quote
Mister0Zz wrote:Stexn byd wrote:Clearly stated that full refund will be given upon commercial release, not offered as an alternative to keeping earned sp. That being the case all I can see is a betrayal of trust, and there isn't any valid argument that indicates said betrayal is anything but wrong. Well it obviously wasn't clear............. It was perfectly clear to anyone with even a basic grasp of the English language. If that doesn't include you, that isn't my fault. |
Stexn byd
IMPSwarm Negative-Feedback
8
|
Posted - 2013.05.05 11:50:00 -
[55] - Quote
Very clear. http://s1215.photobucket.com/user/Malcolm_Nolasco/media/84408BE4-4B12-46FF-B09D-90EB0BF361D3-3593-000003042D57FE42_zpsdd8700e1.jpg.html
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Denial Mystic
A.N.O.N.Y.M.O.U.S.
0
|
Posted - 2013.05.05 11:51:00 -
[56] - Quote
Garrett Blacknova wrote:
I'll try explaining this again, please try and actually follow my point this time.
This is a bit extreme, I think I've been more civil then others, I am trying to find your logic, and I partly agree with what your asking for. I edited my last post though, and I stick with CCP on this. I think they're being fair since you actually get and exponential boost in SP the more you use it
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Crash Monster
Snipers Anonymous
160
|
Posted - 2013.05.05 11:57:00 -
[57] - Quote
LOL. I have seen this too.
Some of you are trying to draw a distinction between resets and the commercial release. However, once again for the mentally deficient, the use of "and" is not generally meant to exclude something but to include something. The commercial release is being lumped into the list as a similar item -- not as something different.
Obviously, during development there will be resets and similarly upon commercial release.
Only, it turns out, the new SP revamp means we don't have to be reset. So, you can still choose the reset if you wish to - and now you are crying because those of us who don't want to choose the reset will keep our SP.
Blah blah blah. Cry away... my cup runneth over. |
Garrett Blacknova
Codex Troopers
2701
|
Posted - 2013.05.05 12:04:00 -
[58] - Quote
Denial Mystic wrote:Either way you slice this up, it looks like people are wanting to be reimbersed all items and keep all the SP. Yes. That is what we were told would happen. The Merc Pack promised a full credit of its contents on commercial release, with no requirement for a reset. CCP later said "no more resets" while also stating that we weren't yet at commercial release. They maintained both of those statements even after people started to question them about the Merc Pack conditions. What else are they meant to be offering?
Quote:Im sure there is some math whiz with an algorythm of some kind to compute what I'm about to say.
I agree with you on the Booster/SP equivilancy idea. However, perhaps CCP is trying to be fair in this "Optional Reset". I say this becasue it can be argued that the boosters have been used. Since you can't trade them right now, it would make no sense to have a stock pile of them anyway. But the boosters give you a 50% bonus to your SP both active and passive. This equates to a SP Gained*1.5=X. Now the argument can be made that the SP you gained is increased soley by the skills and equipment you can use during a battle and that being responsible for more SP gain, where as you wouldn't have achieved with out SP being boosted. So in reality you only took a fraction of time, over time, to get to your current state.
For those with aching brains, lets put this into a simple equation. Im going to just use this as an example, No, the numbers won't be exactly accruate.
Say it takes 30 seconds to solo hack an installation without the hacking skill. To hack 10 installations will take 300 seconds. The hacking skill gives you a bonus of 5%. Say (Just for easier math here guys) it takes 200,000SP to get to lvl 5 Hacking which gives you a bonus of 25%. So we have here:
0SP: 10 installations hacked in 300 seconds totalling 500 War Points 200,000SP: 25% bonus= 13 installations hacked in (Under) 300 seconds totalling 650 War points 200,000SP + Proto Hack Module: 50% Bonus= 20 installations hacked in 300 seconds totalling 1000 War Points
Now (in this equation) with out boosters, you would need the whole 200,000 SP to reach Hacking 5. However with Boosters, that 50% bonus means you really only need 133,334SP to reach your 200,000SP mark, so you actually earn more SP in battle on top of the 50%SP boost.
So, in doing all this math, I think CCP is being rather fair in offering the reset. Otherwise you wouldn't have nearly 1/4 the skills that you do, (since you wouldn't have gotten to where you are with out better skills and eqipment in the first placeand it's OPTIONAL. Either way you slice it up, I still think they're being fair. AS I KEEP SAYING, I'M NOT ASKING THEM TO GIVE BACK THE BOOSTERS OR REFUND AURUM SPENT ON BOOSTERS.
If people want their Boosters refunded, then sure, a reset is fair enough.
What I'm asking is for a refund of the OTHER Merc Pack items, and the Aurum spent on OTHER ITEMS. Things like the HK4M Shotguns, which I know a few people experimented with, "safe" in the knowledge that we were owed another refund of them. The Stimulants. The Fused Locus Grenades (which I'm hoping we get an ISK equivalent for in Uprising). Any Dragonfly or Toxin BPOs that got deleted. THOSE should be refunded without needing a full character reset.
There's a line included in the conditions that says CCP have the right to substitute items of "similar value" - the boosted SP is valid as having "similar value" to a Booster, or to Aurum that was spent on a Booster. If you want the AUR back, or the Booster, you can't keep the SP that came with it. That's fair. Not getting our other purchased content back as promised is not. |
Denial Mystic
A.N.O.N.Y.M.O.U.S.
0
|
Posted - 2013.05.05 12:05:00 -
[59] - Quote
The only thing that is clear in this is that CCP says it will credit your merc pack in full, but also says that some items can be changed. so maybe all this thread is for nothing, How many people will be upset if they give you everything but the booster? |
Stexn byd
IMPSwarm Negative-Feedback
8
|
Posted - 2013.05.05 12:07:00 -
[60] - Quote
Crash Monster wrote:LOL. I have seen this too. Some of you are trying to draw a distinction between resets and the commercial release. However, once again for the mentally deficient, the use of "and" is not generally meant to exclude something but to include something. The commercial release is being lumped into the list as a similar item -- not as something different. Obviously, during development there will be resets and similarly upon commercial release. Only, it turns out, the new SP revamp means we don't have to be reset. So, you can still choose the reset if you wish to - and now you are crying because those of us who don't want to choose the reset will keep our SP. Blah blah blah. Cry away... my cup runneth over. Lol, and is an inclusive word yes, but not descriptive as to change it to mean reset, or do you think that we'll all be reset on the 14th? Because your loose grasp of language results in a definition and context that would require we all are reset in order to call the 14th an commercial release. Mentally deficient? You shouldn't lump others in a self descriptive statement.
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Crash Monster
Snipers Anonymous
160
|
Posted - 2013.05.05 12:08:00 -
[61] - Quote
Garrett Blacknova wrote: What I'm asking is for a refund of the OTHER Merc Pack items, and the Aurum spent on OTHER ITEMS. Things like the HK4M Shotguns, which I know a few people experimented with, "safe" in the knowledge that we were owed another refund of them. The Stimulants. The Fused Locus Grenades (which I'm hoping we get an ISK equivalent for in Uprising). Any Dragonfly or Toxin BPOs that got deleted. THOSE should be refunded without needing a full character reset.
The much later comment that there will be no more resets was taken way too far by folks of your ilk. The assumptions you made, and others picked up in the forums, were incorrect.
I grow fat on year tears. |
Stexn byd
IMPSwarm Negative-Feedback
8
|
Posted - 2013.05.05 12:12:00 -
[62] - Quote
Denial Mystic wrote:The only thing that is clear in this is that CCP says it will credit your merc pack in full, but also says that some items can be changed. so maybe all this thread is for nothing, How many people will be upset if they give you everything but the booster? Personally it's no skin off my back one way or the other, but in the interest of being honest crediting merc packs in full does include the AUR, boosters, etc or the equivalent of those items if they're removed from market. Honesty in any transaction is expected and though I'll not lose sleep over it, fanboy defense of CCP doesn't negate the argument they should live up to what is stated in that merc pack agreement. I love CCP games, and will probably always be playing them, but in the end there is no valid argument that can excuse behavior such as not living up to an agreement with customers. |
Garrett Blacknova
Codex Troopers
2701
|
Posted - 2013.05.05 12:12:00 -
[63] - Quote
Crash Monster wrote:LOL. I have seen this too. Some of you are trying to draw a distinction between resets and the commercial release. However, once again for the mentally deficient, the use of "and" is not generally meant to exclude something but to include something. The commercial release is being lumped into the list as a similar item -- not as something different. Obviously, during development there will be resets and similarly upon commercial release. Only, it turns out, the new SP revamp means we don't have to be reset. So, you can still choose the reset if you wish to - and now you are crying because those of us who don't want to choose the reset will keep our SP. Blah blah blah. Cry away... my cup runneth over. You seem to be explaining the meaning of the word "and" well, then using an example that proves a failure to actually understand your explanation.
Refund at every reset.
AND
Refund at commercial release.
Reset doesn't require commercial release. Commercial release doesn't require reset.
Both reset AND commercial release, regardless if it's only one happening or both, require a refund of the Merc Pack.
Quite a while ago, CCP announced "no more resets", and in spite of people pressing them for confirmation that there wouldn't be a reset even though the Merc Pack promises a refund without requiring one, they kept saying "no more resets".
They're STILL SAYING THAT WHILE FORCING US TO ACCEPT A RESET TO GET WHAT THEY PROMISED.
How are you still not understanding this? It's not hard. |
Crash Monster
Snipers Anonymous
160
|
Posted - 2013.05.05 12:17:00 -
[64] - Quote
Garrett Blacknova wrote: Quite a while ago, CCP announced "no more resets", and in spite of people pressing them for confirmation that there wouldn't be a reset even though the Merc Pack promises a refund without requiring one, they kept saying "no more resets".
LOL. You are reinterpreting the legalese based on a later comment. It doesn't work that way.
CCP has come up with a way to OFFER us not to require a reset on commercial. Most of us are more than happy to take that OFFER. However, for those that are not they have left the option to reset and refund.
Make your choice and quit crying.
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Garrett Blacknova
Codex Troopers
2701
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Posted - 2013.05.05 12:24:00 -
[65] - Quote
Denial Mystic wrote:The only thing that is clear in this is that CCP says it will credit your merc pack in full, but also says that some items can be changed. so maybe all this thread is for nothing, How many people will be upset if they give you everything but the booster? There's a prety clear difference in definition between "changed" and "removed".
They CAN argue "you still have the Booster in your character's brain. if we remove it, they lose all their accumulated SP". They can argue that same point for any Booster you spent AUR on, and point out that to get that AUR refunded, you have to give back the Booster. They can even argue that the SP itself is a "similar value" to the Boosters you bought (either with the Merc Pack purchase or with Aurum).
Either argument can leave them open to say "no Boosters back, no AUR spent on Boosters back" and then refund everything else without wiping us, OR give the option for a full reset to get the full refund of Booster purchases.
Crash Monster wrote:Garrett Blacknova wrote:Quite a while ago, CCP announced "no more resets", and in spite of people pressing them for confirmation that there wouldn't be a reset even though the Merc Pack promises a refund without requiring one, they kept saying "no more resets".
LOL. You are reinterpreting the legalese based on a later comment. It doesn't work that way. CCP has come up with a way to OFFER us not to require a reset on commercial. Most of us are more than happy to take that OFFER. However, for those that are not they have left the option to reset and refund. Make your choice and quit crying. They specifically stated "no more resets". People asked about the Merc Pack refunds, and have been constantly asking for clarification, ever since, and they offered no answers, but maintained the claim that they wouldn't reset us "barring catastrophe". This isn't a catasrophe. It's a PR screw-up.
Paying customers aren't being given what we paid for unless we accept something that CCP assured us they wouldn't do. That means that they're adding an extra condition that applies specifically to Merc Pack customers in order to get something they're offering everyone else as standard.
We have to give up something they agreed to in order to be allowed to keep what we worked for. |
Crash Monster
Snipers Anonymous
160
|
Posted - 2013.05.05 12:34:00 -
[66] - Quote
Garrett Blacknova wrote: They specifically stated "no more resets". People asked about the Merc Pack refunds, and have been constantly asking for clarification, ever since, and they offered no answers, but maintained the claim that they wouldn't reset us "barring catastrophe". This isn't a catasrophe. It's a PR screw-up.
It doesn't matter what they "stated" later in relation to the interpretation of the Merc Pack legalese. I suspect the non-answers were something that people should have considered a little more carefully.
About this time people with mommy's for lawyers chimed in stating that CCP had better refund them or go to court and so forth. Frankly, I'm just happy they found a way to not force everyone to be reset. There never was any way that people would be able to get a refund without a reset.
Anyone with a brain understood that all along.
I understand you think it isn't fair that you'd have to give up SP to get a refund. Too bad. It's a done deal and we are all just waiting for the tears to stop flowing. |
Garrett Blacknova
Codex Troopers
2702
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Posted - 2013.05.05 12:55:00 -
[67] - Quote
Crash Monster wrote:Garrett Blacknova wrote: They specifically stated "no more resets". People asked about the Merc Pack refunds, and have been constantly asking for clarification, ever since, and they offered no answers, but maintained the claim that they wouldn't reset us "barring catastrophe". This isn't a catasrophe. It's a PR screw-up.
It doesn't matter what they "stated" later in relation to the interpretation of the Merc Pack legalese. I suspect the non-answers were something that people should have considered a little more carefully. About this time people with mommy's for lawyers chimed in stating that CCP had better refund them or go to court and so forth. Frankly, I'm just happy they found a way to not force everyone to be reset. There never was any way that people would be able to get a refund without a reset. Anyone with a brain understood that all along. I understand you think it isn't fair that you'd have to give up SP to get a refund. Too bad. It's a done deal and we are all just waiting for the tears to stop flowing. How many times do I have to point out that this doesn't actually affect me personally before you get it? Either way, I get what I want. I'm not losing anything by CCP not refunding the items I still have anyway.
I'm not crying, I'm laughing at your failure to understand the problem. Until it's actually DONE (at which point, I cancel my plans to give CCP any more money), it's not done.
The Merc Pack did NOT list a reset as a compulsory requirement for the refund. If it did, there would be no argument.
If it said "every character reset including commercial release", then CCP coming back and saying there are no more resets would mean exactly that. No more resets, no more Merc Pack refunds. If they'd only said "every character reset." with a full-stop there and not mentioned commercial release, then no more resets would mean no more Merc Pack refunds.
There have been people arguing back and forth on all sides for this.
-I want to keep my SP and get my Booster back! I want all my AUR back to spend on more Boosters like I did last time! WAH WAH ENTITLED QQ!
This is, as implied by my phrasing, blatant entitled whining.
-If anyone wants what CCP offered them, they should have to be reset, even though CCP assured us there would be no more resets.
This is overt fanboyism, and most people in favour of this option have been the ones who think that it's only one extreme or the other and don't want the Merc Pack buyers to have an "unfair" advantage even though some people spent $20 on a Merc Pack and have ended up falling behind the ones who spent $100 on AUR for Boosters and have more free time to play. There are a few Merc Pack customers who are supporting this option because they feel like the alternative would give them an undeserved advantage over non-paying customers.
-My argument, with a good number of people backing it.
This is an attempt to find a middle ground where nobody - paying or not - is being shafted by CCP. Do you have a VALID argument against the solution of refunding non-Booster content and leaving the Boosters as SP?
By "valid" I mean actually a relevant complaint about CCP doing it. Not "I don't get as many tears this way" and not a poorly-veiled insult to someone's intelligence instead of a rational response (which isn't the best way to support your argument, by the way). Not "I don't like it so you're a doody-head". Not "haha QQ more, scrub". Not "I don't like it". Not "I think the proposed solution is fair enough".
Can you come up with a relevant negative point that would explain why my preferred solution is a bad idea?
The only argument I've seen so far with even the vaguest semblance of validity was "it would be hard for CCP to implement". If that's it, I don't see any good reason not to do it. It would be hard for CCP to go from never having developed any FPS game in their company's history to producing one that's had over 2 million characters created, but look what's happened? |
The dark cloud
Seraphim Initiative. CRONOS.
1325
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Posted - 2013.05.05 13:10:00 -
[68] - Quote
greedy scumbags. People who buy the merc pack after official release are getting only 1 set of the items containing in it. So why should we be different? And yes ive bought the merc pack in the closed beta aswell. And im not demanding a second merc pack for free cause its silly, ignorant and selfish. And to be honest i wont need it cause all the BPO's that i bought for 30 AUR a piece are now worth a fortune and i will get enough AUR tomorrow to supply myself 5 months worth off active and passive boosters. Thats more value then the mercpacks itself where worth. To be precise i get AUR worth probs over 100Gé¼+. So i made profit. So do the people who where aswell smat enough to buy all militia BPO's |
Crash Monster
Snipers Anonymous
160
|
Posted - 2013.05.05 13:19:00 -
[69] - Quote
Garrett Blacknova wrote: How many times do I have to point out that this doesn't actually affect me personally before you get it? Either way, I get what I want. I'm not losing anything by CCP not refunding the items I still have anyway.
I'm not crying, I'm laughing at your failure to understand the problem. Until it's actually DONE (at which point, I cancel my plans to give CCP any more money), it's not done.
The Merc Pack did NOT list a reset as a compulsory requirement for the refund. If it did, there would be no argument.
You are certainly QQing if you are going to cancel your plans to give CCP any more money as a result.
There are a million of things the Merc Pack did not state... and you are interpreting that a certain way. Yours is an unlikely interpretation but you are welcome to cling to it. |
Garrett Blacknova
Codex Troopers
2702
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Posted - 2013.05.05 13:31:00 -
[70] - Quote
The dark cloud wrote:greedy scumbags. People who buy the merc pack after official release are getting only 1 set of the items containing in it. So why should we be different? And yes ive bought the merc pack in the closed beta aswell. And im not demanding a second merc pack for free cause its silly, ignorant and selfish. And to be honest i wont need it cause all the BPO's that i bought for 30 AUR a piece are now worth a fortune and i will get enough AUR tomorrow to supply myself 5 months worth off active and passive boosters. Thats more value then the mercpacks itself where worth. To be precise i get AUR worth probs over 100Gé¼+. So i made profit. So do the people who where aswell smat enough to buy all militia BPO's I haven't seen any of the "greedy" people showing up in this thread yet. The greedy people are the ones demanding that they get their Boosters back without losing the boosted SP with it. Yes, there are some idiots trying to demand that, and no, I don't think it would be fair to cave to them.
What people are asking in the two threads currently active on the subject is perfectly reasonable.
We were assured of a full credit of Merc Pack contents on commercial release, with commercial release explicitly mentioned as different from a character reset. Now we're being told that our refund is conditional to accepting a reset, which isn't what we agreed to when we bought the Merc Pack.
If they were refunding us everything except Boosters, and we only had to take the reset if we want the Boosters back, then I'd understand. But for ANY of the promised reset, we have to accept a condition that wasn't part of the terms we agreed to. Asking for a deal that's closer to the one we paid for isn't "greedy". Asking for a 2-for-1 deal we didn't pay for would be, but that's not what I'm asking for, and it's not what anyone I've seen in this thread is asking for. |
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Crash Monster
Snipers Anonymous
160
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Posted - 2013.05.05 13:33:00 -
[71] - Quote
Garrett Blacknova wrote: We were assured of a full credit of Merc Pack contents on commercial release, with commercial release explicitly mentioned as different from a character reset.
Maybe you should look up the definition of explicit. Then reread the Merc Pack terms. |
Garrett Blacknova
Codex Troopers
2702
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Posted - 2013.05.05 13:44:00 -
[72] - Quote
Crash Monster wrote:Garrett Blacknova wrote:We were assured of a full credit of Merc Pack contents on commercial release, with commercial release explicitly mentioned as different from a character reset. Maybe you should look up the definition of explicit. Then reread the Merc Pack terms. What do you think "explicit" means then?
"At every character reset and commercial release" has no ambiguity in it. There's no implication that a character reset and commercial release are the same thing. It explicitly states that the two terms refer to different things. They aren't mutually exclusive, but neither is reliant on the other. I'm not sure what dictionary you're using, but maybe you need a better one?
Merc Pack refunds are reliant on EITHER condition, a reset OR commercial release is sufficient to satisfy the conditions under which the Merc Pack should be refunded. They didn't have to have a commercial release every time there was a reset. We shouldn't be forced to have a reset at commercial release - particularly not an individual character reset just for the people wanting their Merc Packs refunded.
They didn't, in any way, imply that commercial release is a reset, and by defining it separately within the Merc Pack terms, they implied that it's not one. That's an implication, not a direct statement. But they distinctly referred to commercial release and character reset as two different events, neither of which was bound to the other, and EITHER of which would offer - independently of the other - a refund of the Merc Pack. |
Crash Monster
Snipers Anonymous
160
|
Posted - 2013.05.05 14:11:00 -
[73] - Quote
Garrett Blacknova wrote: "At every character reset and commercial release" has no ambiguity in it. There's no implication that a character reset and commercial release are the same thing. It explicitly states that the two terms refer to different things. They aren't mutually exclusive, but neither is reliant on the other. I'm not sure what dictionary you're using, but maybe you need a better one?
Look, in reading the above it is very clear (to many) that there is certainly an implication present. The two events are clearly related in some way.
Garrett Blacknova wrote: Merc Pack refunds are reliant on EITHER condition, a reset OR commercial release is sufficient to satisfy the conditions under which the Merc Pack should be refunded. They didn't have to have a commercial release every time there was a reset. We shouldn't be forced to have a reset at commercial release - particularly not an individual character reset just for the people wanting their Merc Packs refunded.
Yes, but again, you are assuming that a commercial release would not be expected to cause a reset. When there are resets without commercial releases it seems pretty likely that a commercial release would also require a reset. Who thought they'd get through beta and come out without some adjustment related to equalization?
Garrett Blacknova wrote: They didn't, in any way, imply that commercial release is a reset, and by defining it separately within the Merc Pack terms, they implied that it's not one. That's an implication, not a direct statement. But they distinctly referred to commercial release and character reset as two different events, neither of which was bound to the other, and EITHER of which would offer - independently of the other - a refund of the Merc Pack.
I am not saying a commercial release IS a reset. The daftness is strong in you. I'm saying that you can't expect a commercial release without a reset. The fact that CCP found a way to offer a bonus to beta testers later on is simply a bonus.
Now, you don't have to go through a reset if you don't want to. You've been given a choice. Take it, leave it, or whine for eternity. The choice is yours. |
TheReaper545
Onslaught Inc RISE of LEGION
3
|
Posted - 2013.05.05 14:26:00 -
[74] - Quote
Crash Monster wrote:
Look, in reading the above it is very clear (to many) that there is certainly an implication present. The two events are clearly related in some way.
Yes, but again, you are assuming that a commercial release would not be expected to cause a reset. When there are resets without commercial releases it seems pretty likely that a commercial release would also require a reset. Who thought they'd get through beta and come out without some adjustment related to equalization?
I am not saying a commercial release IS a reset. The daftness is strong in you. I'm saying that you can't expect a commercial release without a reset. The fact that CCP found a way to offer a bonus to beta testers later on is simply a bonus.
Now, you don't have to go through a reset if you don't want to. You've been given a choice. Take it, leave it, or whine for eternity. The choice is yours.
One. The event's are clearly not related in anyway if they were related it would state in the terms of purchase agreement, and on commercial reset/release. But they never specified a reset at commercial within the contract.
Two. The agreement never said that the merc pack would be optional as stated before in another thread. If it would have said "optionally" it would of went something like, You shall obtain the merc pack at each character reset/wipe during the beta and "optionally" at release. You see if they would have put optionally they would of had more room to wiggle out of this.
Three. They have already confirmed no more resets and clearly they are keeping to that statement. Still doesn't void the contract they need to honor. |
Crash Monster
Snipers Anonymous
160
|
Posted - 2013.05.05 14:37:00 -
[75] - Quote
TheReaper545 wrote:
One. The event's are clearly not related in anyway if they were related it would state in the terms of purchase agreement, and on commercial reset/release. But they never specified a reset at commercial within the contract.
Two. The agreement never said that the merc pack would be optional as stated before in another thread. If it would have said "optionally" it would of went something like, You shall obtain the merc pack at each character reset/wipe during the beta and "optionally" at release. You see if they would have put optionally they would of had more room to wiggle out of this.
Three. They have already confirmed no more resets and clearly they are keeping to that statement. Still doesn't void the contract they need to honor.
Heh, let's start with the third point. It's meaningless. They are not bound to a forum post stating that they don't intend to do more resets.
Second, it doesn't matter if the Merc Pack stated every future option or not. Options can be provided to people so that they can either take the original offer or choose an option. There is nothing stopping any company from creating new options as they see fit.
Two meaningless arguments.
Your only hope is with the interpretation as per your first point. First, it is very clear that the points are related in some way. They are mentioned in the same sentence with the word AND between them. This doesn't happen without some type of relationship between the items.
So, if you take away events that happened well after people purchased the Merc Pack, as they have no bearing on the terms associated with it, we are left to consider what was expected at the time it was released. At that time I doubt many people felt that you would have a commercial release without a reset.
It was only after CCP suggested no more resets that people starting turning to their mommy lawyers and thinking they could put one over on CCP. The original terms of the agreement don't look as good now that time has passed and new information has come to light. You don't have to like it. |
TheReaper545
Onslaught Inc RISE of LEGION
3
|
Posted - 2013.05.05 14:55:00 -
[76] - Quote
Crash Monster wrote:
Heh, let's start with the third point. It's meaningless. They are not bound to a forum post stating that they don't intend to do more resets.
Second, it doesn't matter if the Merc Pack stated every future option or not. Options can be provided to people so that they can either take the original offer or choose an option. There is nothing stopping any company from creating new options as they see fit.
Two meaningless arguments.
Your only hope is with the interpretation as per your first point. First, it is very clear that the points are related in some way. They are mentioned in the same sentence with the word AND between them. This doesn't happen without some type of relationship between the items.
So, if you take away events that happened well after people purchased the Merc Pack, as they have no bearing on the terms associated with it, we are left to consider what was expected at the time it was released. At that time I doubt many people felt that you would have a commercial release without a reset.
It was only after CCP suggested no more resets that people starting turning to their mommy lawyers and thinking they could put one over on CCP. The original terms of the agreement don't look as good now that time has passed and new information has come to light. You don't have to like it.
First just because the word AND is in a sentence has no proof of correlation. Saying AND brings them closer into a relationship is absurd. That's like saying "The house is green and the flower is purple" has some form of correlation.
Two. CCP assumed they would be doing the reset as well not my problem or anyone's problem for the matter of fact that they chose not to. If they were going to do it we wouldn't be doing a sp respec, Also I highly doubt they would reset after commercial release not a single successful company resets after commercial release it would always be before. If they did do the reset after commercial release then it was never meant to leave beta as the game is still flawed and is a huge failure on their part. And even if they assumed they would be doing a reset before commercial release before they stated no more resets, "Unless something major happens", The contract is still good and the refund on commercial release is good.
Third. It does matter if they state optionally you can not say and commercial release then slap someone with a optionally at full release that is called false advertising a product.
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Garrett Blacknova
Codex Troopers
2702
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Posted - 2013.05.05 15:03:00 -
[77] - Quote
Crash Monster wrote:Look, in reading the above it is very clear (to many) that there is certainly an implication present. The two events are clearly related in some way. They are related, in the sense that both involve a refund of the Merc Pack.
Quote:Yes, but again, you are assuming that a commercial release would not be expected to cause a reset. When there are resets without commercial releases it seems pretty likely that a commercial release would also require a reset. Who thought they'd get through beta and come out without some adjustment related to equalization? If they never thought of the possibility of commercial release coming without a reset, why would it have been specified alongside resets, making it a requirement for it to include a Merc Pack refund even if there isn't a reset at that time? They would have just said "at every character reset" if that was all they intended, and wouldn't have brought up commercial release at all.
Quote:I am not saying a commercial release IS a reset. The daftness is strong in you. I'm saying that you can't expect a commercial release without a reset. The fact that CCP found a way to offer a bonus to beta testers later on is simply a bonus. The wording of the Merc Pack terms is clear, defining a reset (whether commercial release or not) as one possible reason for a refund, AND commercial release (whether a reset or not) as another, and clearly stating that those are the only options. They also explain the reasons why a reset may be needed during beta, and none of those reasons are "to be 'fair' on other customers who didn't take us up on the awesome deal we offered you, so now we have to add conditions that weren't part of the original deal".
Quote:Now, you don't have to go through a reset if you don't want to. You've been given a choice. Take it, leave it, or whine for eternity. The choice is yours. I'm going to keep this up until CCP take me seriously, or until I get bored of people like you spending more time on personal attacks than trying to formulate valid arguments against me. If you actually bothered to think about the topic instead of the best way to call me "stupid", you'd probably have a better chance at providing something resembling a competent argument. So far, you're not making yourself look significantly more intelligent than you're accusing me of being.
CCP included an explanation that character resets may be required as part of the beta. A conditional reset in exchange for an already-promised refund is obviously NOT a standard part of the beta process, so it's not covered as a valid reason as given in the Merc Pack terms, which means it shouldn't be applied to only Merc Pack customers. This is a misuse of the ability to reset characters as a way to discourage players from taking the deal we were offered.
I might get what I want, I might not. I might keep spending money on DUST, I might not. I might buy something straight away when we go into release, I might not.
Regardless of what happens, this is fun. Feel free to keep insulting me, and feel free to get back on topic any time. |
Crash Monster
Snipers Anonymous
160
|
Posted - 2013.05.05 15:05:00 -
[78] - Quote
TheReaper545 wrote: First just because the word AND is in a sentence has no proof of correlation. Saying AND brings them closer into a relationship is absurd. That's like saying "The house is green and the flower is purple" has some form of correlation.
How about looking at the sentence in question... instead of this made up malarky?
TheReaper545 wrote:Two. CCP assumed they would be doing the reset as well not my problem or anyone's problem for the matter of fact that they chose not to. If they were going to do it we wouldn't be doing a sp respec, Also I highly doubt they would reset after commercial release not a single successful company resets after commercial release it would always be before. If they did do the reset after commercial release then it was never meant to leave beta as the game is still flawed and is a huge failure on their part. And even if they assumed they would be doing a reset before commercial release before they stated no more resets, "Unless something major happens", The contract is still good and the refund on commercial release is good.
Nonsense. Are you playing the "after" and "before" (oh, look, after and before are related) game instead of "at the same time" which is more likely. You are the one playing word games here. CCP stating that they don't intend a reset, in the forum, is not part of this issue. It doesn't disassociate refund/reset it just signals that have something else in mind.
TheReaper545 wrote:Third. It does matter if they state optionally you can not say and commercial release then slap someone with a optionally at full release that is called false advertising a product.
Nonsense. You are missing the point. If you buy something from me and I offer X later I can make a different offer later, say Y, and you can choose between X and Y. That's always allowed.
The only thing you can argue is whether or not it is reasonable to assume that commercial release would involve a reset at the time the offer was made. Nothing else has any bearing on the issue of honoring the terms offered. No statements about not intending a general reset in the forum will adjust the original expectations when the terms were issued. |
Garrett Blacknova
Codex Troopers
2702
|
Posted - 2013.05.05 15:18:00 -
[79] - Quote
Crash Monster wrote:Nonsense. You are missing the point. If you buy something from me and I offer X later I can make a different offer later, say Y, and you can choose between X and Y. That's always allowed. This is a great "generic" example.
Lets make it relevant.
X is a new experimental product used to farm A, and people who farm A also usually farm B as well.
Because it's still an experimental product, the company selling X offer a deal to people helping them test the product. They promise to replace your X any time it breaks over the next year, and also to replace your trial version - whether it's broken or not - with a brand new X when the one year trial is over.
You get a couple of replacement Xes over the course of the year, then you go back when the final version is ready, and ask for your new X. Instead of giving it to you as agreed, the company says, "we've changed our minds. We want all your A and B. You don't have to give it to us, but it's the only way to get the X we promised. You'll have to do with your well-used X that we've already given you if you're not willing to give up 3 months' worth of work." |
GOTDUST
Ikomari-Onu Enforcement Caldari State
2
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Posted - 2013.05.05 15:24:00 -
[80] - Quote
I have a photo copy of the original merc pack terms if anyone needs it. Also u can file a charge back for 6 months prior. CCP indeed violated the agreement! The fact that some of these guys will have millions of aur for the 50aur bpo's they bought is BS! Yet they want to screw over everyone else. I like so many others went through aur items like water because we were suppose to get it all back. What a bunch of dirty little B"s. I wont put another $ in this BS. Those that don't know, ccp ONLY created dust to get more players in eve. They were bragging how many guys left dust and joined eve. Fk em. |
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TheReaper545
Onslaught Inc RISE of LEGION
3
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Posted - 2013.05.05 15:27:00 -
[81] - Quote
One. I wasn't the one saying AND make's it correlate two things in a sentence.
Two. As stated in my last sentence it doesn't matter what they do the terms of purchase agreement contract is still good making the refund on commercial release good.
Three. It is falsely advertising the product we were guaranteed a refund of the merc pack on full release.
IMPORTANT NOTICE: During beta periods, CCP may need to reset characters, skills and other items included in the DUST 514-« GameStop Mercenary Pack. DUST 514-« GameStop Mercenary Pack will be credited in full to your in-game DUST 514-« account after each character reset and for the commercial release. CCP cannot guarantee all items will be identical and reserves the right to substitute items of similar value. No other form of refund is permitted. <--- Here's a loophole they can't make it optional since its a different form of refund than is stated in the contract also since they are making it optional it not only breaches the contract but the falsely advertised the product.
Purchase or use of this item is subject to the PlayStation-«Network Terms of Service and User Agreement and this item's use restrictions. This item has been sublicensed to you by Sony Computer Entertainment America. One-time license fee for downloads to up to 2 console systems that are associated with the purchasing account. Please refer to the DUST 514-« EULA for full terms and conditions on deletion of characters and in-game items upon completion of the beta phase.
-¬2012 CCP hf. All rights reserved. 'CCP', 'DUST 514' and 'EVE Online' are trademarks or registered trademarks of CCP hf in the United States and other jurisdictions. The ESRB ratings icon is a registered trademark of the Entertainment Software Association. All other trademarks and trade names are the properties of their respective owners.
PlayStation-«Move features require PlayStation-«Move motion controller and PlayStation-«Eye (sold separately).
Source: http://www.gamestop.com/ps3/dlc/dust-514-gamestop-mercenary-pack/106107 |
GOTDUST
Ikomari-Onu Enforcement Caldari State
2
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Posted - 2013.05.05 15:37:00 -
[82] - Quote
The dark cloud wrote:greedy scumbags. People who buy the merc pack after official release are getting only 1 set of the items containing in it. So why should we be different? And yes ive bought the merc pack in the closed beta aswell. And im not demanding a second merc pack for free cause its silly, ignorant and selfish. And to be honest i wont need it cause all the BPO's that i bought for 30 AUR a piece are now worth a fortune and i will get enough AUR tomorrow to supply myself 5 months worth off active and passive boosters. Thats more value then the mercpacks itself where worth. To be precise i get AUR worth probs over 100Gé¼+. So i made profit. So do the people who where aswell smat enough to buy all militia BPO's
I guess u missed the memo! All prices may go up or down! Ur bpo's may be worth 2 aur tomorrow. I may die laughing if that happens.
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Nazz'Dragg
FIREFLY ATLANTIS ENTERPRISES UNLIMITED TACNET
9
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Posted - 2013.05.05 16:11:00 -
[83] - Quote
will Aurum packs bought after Jan 22nd be reset with those bought before? Also will special items be reset such as quafe suit? If the answer is yes to both questions. Then I'll certainly take up the option for a full reset. |
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GM Hercules
Game Masters C C P Alliance
437
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Posted - 2013.05.05 20:00:00 -
[84] - Quote
Locked as trolling and ranting is not allowed in the forum.
Thanks.
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