Correct. But if I bought for example 25 merc packs and totally used up 22 of them (25-22=3 keep up) they would still be responsible for refunding the other 22 merc packs. Agreed?

Correct. But if I bought for example 25 merc packs and totally used up 22 of them (25-22=3 keep up) they would still be responsible for refunding the other 22 merc packs. Agreed?

Okay well what if CCP said okay we have heard all of your QQing and are going to do a complete character/merc pack reset during commercial release to for fill their contractual agreement.

Yes.

Great. Now to the point where it was stated that when I bought the the merc packs they would be refunded on resets and commercial release. Commercial release is yet to happen. Agreed?

Yeah, I guess... I'd call this CR, but my opinion on that is irrelevant.

Edit: But it's "re-crediting" not "refunding" and it applies to each item within those merc packs, not the entire thing. You'd still only have 25 toxin BPOs, since they didn't get used up.

Edit 2: Just saw the other post, so ignore the first edit.

I bought stuff like the Merc Pack and extra AUR because I wanted to support CCP and DUST. I have basically bought a new game in terms of what I've spent in total, and for now, that's that. That I got in-game goodies is an added bonus. Having thoroughly read the terms of use and the store descriptions of these real-money purchases, I actually half-expected to see it all disappear once the game exits beta status. Anything they refund or let us keep or goodies they award us for participation is awesome of them, in my book.

That said, it's not necessarily that people are greedy, it's that they're confusing these purchases with buying a finished product or some form of special service rendered. Right now, IMHO, paying CCP money for DUST in any form is kind of like funding a kickstarter project. The way I understand it, they're letting you keep what you paid for, and compensating for things they take away. In other aspects, you have to rely on the company's good will that you will eventually get what you paid for, which you should only do in good faith. They never agreed to anybody paying now, and getting twice their part of the bargain just for being firsties, though.

Okay So what would be wrong with doing that but giving the option for the player not to be reset.

Because you are forcing me to either keep what I currently have or give everything up and restart to get what I purchased. See my point?

No I do not understand your point how is it forcing you is they could just do the reset anyways.

It's forcing (Bullying) because it's one or the other.

BTW CCP has stated no more resets (back to zero) period unless something catastrophic happens. This is not catastrophic.

CCP needs to man up and accept their losses or risk getting a bad name and losing paying customers.

Okay I concede to have completely different opinions on the topic.

Way out is easy. On commercial release allow people to RESET their account -- all characters are wiped to initial SP/ISK level, all AUR is reimbursed and all assignable items are ready to be assigned again.

This way they are given their precious AUR back and can STFU. T&Cs don't say that it can not be done this way, so please CCP, consider this.

If you do it for 1 person do it for everybody. Don't punish those who are actually supporting CCP by buying the merc packs. Those players are in it for the long term.