DUST Search - CCP RESPEC DENIED

hooc roht wrote:

mjrocker12 wrote:

so i posted a skill respec awhile ago (the 24th)and apparently it didn't reach them.never got notification or anything because working the forums is quite difficult for someone new to it such as me.so i just posted a ticket requesting my skill respec and they kept telling me that they didn't get it so since it wasn't before the deadline of the 31st they would not permit my respec. so what i did is i went back to my emails.i took a picture of it and showed them the email because i keep a draft and then remake it to send a final copy. when i showed them they replied to the email saying post about this topic on a ticket.did not give me a designated time or anything and they even replied to it.so i went back to my laptop to redo this whole thing and took the photo from my ipod, put it onto my laptop, and then made another ticket stating i was wrong about the date (thinking i sent it on the 30th) saying it was on the 24th and showing them hard proof and evidence.i figured the code they gave me was important so i posted that and the person who of which replied to my email.they told me that i had not reached the deadline of the timing of which they told me to make for security reasons.i do not remember and do not quote them ever telling me that they had a deadline or anything i must meet in order to do that.and then as if teasing me they told me as well that they only give this out to the very few opportunists that take advantage of this moment and so i will not at all be given my respec and this was my final chance to get this. i'm heated full on about this because i know for a fact i sent the email on the 24th and at the time around 2:30 pm us eastern time.i even showed them hard evidence and they completely ignored it.the fact that i just completely showed them THE email record i kept for this exact reason and they just looked at it like a blind person was infuriating.i believe that they should do another respec for people who missed it for some reason such as a family event or tragedy and for people like myself who they just completely ignored.

CCP should just let people respec whenever they want.

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mjrocker12 A.N.O.N.Y.M.O.U.S. 0	Posted - 2013.06.25 22:22:00 - [1] - Quote so i posted a skill respec awhile ago (the 24th)and apparently it didn't reach them.never got notification or anything because working the forums is quite difficult for someone new to it such as me.so i just posted a ticket requesting my skill respec and they kept telling me that they didn't get it so since it wasn't before the deadline of the 31st they would not permit my respec. so what i did is i went back to my emails.i took a picture of it and showed them the email because i keep a draft and then remake it to send a final copy. when i showed them they replied to the email saying post about this topic on a ticket.did not give me a designated time or anything and they even replied to it.so i went back to my laptop to redo this whole thing and took the photo from my ipod, put it onto my laptop, and then made another ticket stating i was wrong about the date (thinking i sent it on the 30th) saying it was on the 24th and showing them hard proof and evidence.i figured the code they gave me was important so i posted that and the person who of which replied to my email.they told me that i had not reached the deadline of the timing of which they told me to make for security reasons.i do not remember and do not quote them ever telling me that they had a deadline or anything i must meet in order to do that.and then as if teasing me they told me as well that they only give this out to the very few opportunists that take advantage of this moment and so i will not at all be given my respec and this was my final chance to get this. i'm heated full on about this because i know for a fact i sent the email on the 24th and at the time around 2:30 pm us eastern time.i even showed them hard evidence and they completely ignored it.the fact that i just completely showed them THE email record i kept for this exact reason and they just looked at it like a blind person was infuriating.i believe that they should do another respec for people who missed it for some reason such as a family event or tragedy and for people like myself who they just completely ignored.
Arkena Wyrnspire Turalyon Plus 1277	Posted - 2013.06.25 22:24:00 - [2] - Quote Formatting is your friend.
Crash Monster Snipers Anonymous 781	Posted - 2013.06.25 22:27:00 - [3] - Quote It's not about whether you think you sent something and take a picture of something in your outbox... it's about whether your email arrived at their inbox.
IamI3rian OSG Planetary Operations Covert Intervention 245	Posted - 2013.06.25 22:27:00 - [4] - Quote Well, that really sucks. I'm sorry man. = / --- Remember: IamI3rian told ya I <3 Rifles
hooc roht Deep Space Republic 92	Posted - 2013.06.25 22:28:00 - [5] - Quote mjrocker12 wrote: so i posted a skill respec awhile ago (the 24th)and apparently it didn't reach them.never got notification or anything because working the forums is quite difficult for someone new to it such as me.so i just posted a ticket requesting my skill respec and they kept telling me that they didn't get it so since it wasn't before the deadline of the 31st they would not permit my respec. so what i did is i went back to my emails.i took a picture of it and showed them the email because i keep a draft and then remake it to send a final copy. when i showed them they replied to the email saying post about this topic on a ticket.did not give me a designated time or anything and they even replied to it.so i went back to my laptop to redo this whole thing and took the photo from my ipod, put it onto my laptop, and then made another ticket stating i was wrong about the date (thinking i sent it on the 30th) saying it was on the 24th and showing them hard proof and evidence.i figured the code they gave me was important so i posted that and the person who of which replied to my email.they told me that i had not reached the deadline of the timing of which they told me to make for security reasons.i do not remember and do not quote them ever telling me that they had a deadline or anything i must meet in order to do that.and then as if teasing me they told me as well that they only give this out to the very few opportunists that take advantage of this moment and so i will not at all be given my respec and this was my final chance to get this. i'm heated full on about this because i know for a fact i sent the email on the 24th and at the time around 2:30 pm us eastern time.i even showed them hard evidence and they completely ignored it.the fact that i just completely showed them THE email record i kept for this exact reason and they just looked at it like a blind person was infuriating.i believe that they should do another respec for people who missed it for some reason such as a family event or tragedy and for people like myself who they just completely ignored. CCP should just let people respec whenever they want.
SoTa PoP Internal Error. Negative-Feedback 2749	Posted - 2013.06.25 22:30:00 - [6] - Quote hooc roht wrote: mjrocker12 wrote: so i posted a skill respec awhile ago (the 24th)and apparently it didn't reach them.never got notification or anything because working the forums is quite difficult for someone new to it such as me.so i just posted a ticket requesting my skill respec and they kept telling me that they didn't get it so since it wasn't before the deadline of the 31st they would not permit my respec. so what i did is i went back to my emails.i took a picture of it and showed them the email because i keep a draft and then remake it to send a final copy. when i showed them they replied to the email saying post about this topic on a ticket.did not give me a designated time or anything and they even replied to it.so i went back to my laptop to redo this whole thing and took the photo from my ipod, put it onto my laptop, and then made another ticket stating i was wrong about the date (thinking i sent it on the 30th) saying it was on the 24th and showing them hard proof and evidence.i figured the code they gave me was important so i posted that and the person who of which replied to my email.they told me that i had not reached the deadline of the timing of which they told me to make for security reasons.i do not remember and do not quote them ever telling me that they had a deadline or anything i must meet in order to do that.and then as if teasing me they told me as well that they only give this out to the very few opportunists that take advantage of this moment and so i will not at all be given my respec and this was my final chance to get this. i'm heated full on about this because i know for a fact i sent the email on the 24th and at the time around 2:30 pm us eastern time.i even showed them hard evidence and they completely ignored it.the fact that i just completely showed them THE email record i kept for this exact reason and they just looked at it like a blind person was infuriating.i believe that they should do another respec for people who missed it for some reason such as a family event or tragedy and for people like myself who they just completely ignored. CCP should just let people respec whenever they want. This is brought to you by hoor roh. Where no bad advice exists. (Until you start reading what he's actually saying lol)
Buddha Brown Factory Fresh 6	Posted - 2013.06.25 22:36:00 - [7] - Quote 1st thread i've ever encountered where user actually sounds like he is owed something. hopefully you get a resolution
mjrocker12 A.N.O.N.Y.M.O.U.S. 0	Posted - 2013.06.25 22:45:00 - [8] - Quote Buddha Brown wrote: 1st thread i've ever encountered where user actually sounds like he is owed something. hopefully you get a resolution it probably is because im usually the only one who gets ticked of to the point where i fight for not only what i get but what everyone should get.bug patches such as the map are still here from what i heard was from beta,skill respecs such as mine that never were recieved.weapons they keep adding that people keep saying op (usually arent.i believe scramb rifle is though personally). after awhile of hearing people complain,you start to notice.i dont care about anything else like the map glitches because the game is fun as is but when it comes to something as unfair as such i take it quite personally for everyone who was treated unfairly.
Vethosis Militaires-Sans-Frontieres 396	Posted - 2013.06.25 22:47:00 - [9] - Quote take a pic of our comments, u deserve a respec. so do the glass cannons
PonyClause Rex TRAMADOL KNIGHTS 228	Posted - 2013.06.25 22:48:00 - [10] - Quote @CCP

KEROSIINI-TERO Seraphim Initiative. CRONOS. 489	Posted - 2013.06.25 23:13:00 - [11] - Quote Easy question for the OP: Which month did you mail CCP asking for respec?
OSGR Valdez Contract Hunters 1	Posted - 2013.06.25 23:17:00 - [12] - Quote aww sorry dude :(
mjrocker12 A.N.O.N.Y.M.O.U.S. 2	Posted - 2013.06.25 23:17:00 - [13] - Quote KEROSIINI-TERO wrote: Easy question for the OP: Which month did you mail CCP asking for respec? the same month they allowed it.what was it may?alls i know is that i sent it completely as they requested it to be sent.now they wont and refuse to give it to me for no reason so im fighting for what i should have as my right.i advertise these people personally to close friends i know in real life.if i give them any help i believe im entitled to get some support back.
Terra Thesis HDYLTA Defiant Legacy 247	Posted - 2013.06.25 23:17:00 - [14] - Quote you probably have a legitimate issue to be addressed here, but i ain't reading that ****.
Dao Ferret BetaMax. CRONOS. 110	Posted - 2013.06.25 23:19:00 - [15] - Quote Arkena Wyrnspire wrote: Formatting is your friend. No ... its obviously not his friend ... perhaps his bitter enemy in fact.
Crash Monster Snipers Anonymous 782	Posted - 2013.06.25 23:24:00 - [16] - Quote Dao Ferret wrote: Arkena Wyrnspire wrote: Formatting is your friend. No ... its obviously not his friend ... perhaps his bitter enemy in fact. I don't know... perhaps CCP is getting a headache trying to decipher the situation as well. Dude, if you really deserve one I hope you get it but damn it's hard to tease out the real details to be sure what's going on.
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.25 23:29:00 - [17] - Quote Crash Monster wrote: Dao Ferret wrote: Arkena Wyrnspire wrote: Formatting is your friend. No ... its obviously not his friend ... perhaps his bitter enemy in fact. I don't know... perhaps CCP is getting a headache trying to decipher the situation as well. Dude, if you really deserve one I hope you get it but damn it's hard to tease out the real details to be sure what's going on. i told it as fancy and robotic as them is how i replied.other than that that story is what happened
DUST Fiend OSG Planetary Operations Covert Intervention 4041	Posted - 2013.06.25 23:29:00 - [18] - Quote Unfortunately allowing you to respec would throw off the delicate balance of DUST, sending its intricate economy spinning out of wack, and invalidating all the well informed and strategically built players out there by virtue of your new found playstyle. Better to lose you as a customer than figure out a system that helps everyone.
Crash Monster Snipers Anonymous 782	Posted - 2013.06.25 23:31:00 - [19] - Quote Pssst... is this the infamous Russian guy using Google translate or something?
Buddha Brown Factory Fresh 6	Posted - 2013.06.25 23:35:00 - [20] - Quote hey OP how bout you post the images here as hard evidence

mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.25 23:37:00 - [21] - Quote DUST Fiend wrote: Unfortunately allowing you to respec would throw off the delicate balance of DUST, sending its intricate economy spinning out of wack, and invalidating all the well informed and strategically built players out there by virtue of your new found playstyle. Better to lose you as a customer than figure out a system that helps everyone. actually osg,as you know if you see me even if i had a proto heavy i wouldnt be worth the scare.i know what i run and i still do terrible so even if they give me a respec itll not only even the grounds because you just dont want anyone to defeat you after you guys have probably all proto cool stuff.i mean no disrespect because honestly i love fighting you guys since you put up a good fun fight but to be in all fairness my skill points were probably like yours.i skilled into what i know but i also misplaced only a few.i just want to even the grounds and get my respec as well
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.25 23:39:00 - [22] - Quote Buddha Brown wrote: hey OP how bout you post the images here as hard evidence i will in a moment if you really please for it
DUST Fiend OSG Planetary Operations Covert Intervention 4042	Posted - 2013.06.25 23:39:00 - [23] - Quote mjrocker12 wrote: actually osg,as you know if you see me even if i had a proto heavy i wouldnt be worth the scare.i know what i run and i still do terrible so even if they give me a respec itll not only even the grounds because you just dont want anyone to defeat you after you guys have probably all proto cool stuff.i mean no disrespect because honestly i love fighting you guys since you put up a good fun fight but to be in all fairness my skill points were probably like yours.i skilled into what i know but i also misplaced only a few.i just want to even the grounds and get my respec as well I was being sarcastic, I don't take this game seriously at all right now. I hope things get sorted out, I'm just cynical over CCPs desire to stick with outdated design philosophies for a different genre of game that will ultimately only serve to hurt the player base rather than help it grow stronger.
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.25 23:42:00 - [24] - Quote Dao Ferret wrote: Arkena Wyrnspire wrote: Formatting is your friend. No ... its obviously not his friend ... perhaps his bitter enemy in fact. On topic (so to speak), without knowing the particulars, no one has any idea why you were denied, and honestly, I expect this entire thread to be deleted since: 1) It counts as a rant 2) it "discusses" CCP communications both of which are a no-no some rules are meant to be broken.ccp is playing an unfair card.im not talking about comms im just explaining something that i believe happened unfairly.and as far as it is fora rant im on the side of all dusties.i want it to be fixed so technically speaking its not a rant its just an explanation of what they should fix.some minor glitches,the unfair abilities,the un skill respec after sending it fairly.i would never in all honestly have done this but they crossed the line when the politely said that "no i will not do that for you at all because no reason given"
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.25 23:45:00 - [25] - Quote Buddha Brown wrote: hey OP how bout you post the images here as hard evidence i actually do not believe there is a way to post the "hard evidence" and even so that would be communication of ccp so what your asking for is actually against the terms and policy.
Buddha Brown Factory Fresh 6	Posted - 2013.06.25 23:47:00 - [26] - Quote I reckon you're right
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.25 23:50:00 - [27] - Quote i would but i dont think it legitamently will let me.i dont see a picture button to add to my factor of proof that what the did was unreasonable
Buddha Brown Factory Fresh 6	Posted - 2013.06.25 23:54:00 - [28] - Quote mjrocker12 wrote: i would but i dont think it legitamently will let me.i dont see a picture button to add to my factor of proof that what the did was unreasonable best to steer clear if it's a violation anyways. My original ticket was opened May 30th, it closed out after a week with no reply. I thought they prematurely closed it but i later found out the 1st ticket was closed since i was already thrown on the list. havent actually logged on to dust since waiting for respec, so i may be in the same boat as you lol
Maken Tosch DUST University Ivy League 2884	Posted - 2013.06.25 23:56:00 - [29] - Quote Did you make sure that you sent the request under the same email address that is attached to your account and referenced the name of the character you want respecced?
Nicholas Silverton Red Star. EoN. 8	Posted - 2013.06.25 23:56:00 - [30] - Quote I'm in a similar boat as you. I sent in my respec ticket on the 18th and upon hearing from CCP that I was in the line for a respec I started throwing my sp everywhere to try new things. Well whataya know I don't have my respec and I'm at a significant disadvantage because I wasted about 2mil sp. Fortunately it looks like CCP have taken notice to this issue: GM Grave wrote: Update: 24th June We have deployed a wave of respecs to TQ! If you contacted support requesting a respec and have not yet received one then please file a new or updated ticket on our website with the subject "Respec" in order that we can address your case. [ Lead GM Grave \| Project Lead \| CCP Customer Relations \| EVE Online \| DUST 514 ]



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