DUST Search - CCP RESPEC DENIED

Nicholas Silverton wrote:

mjrocker12 wrote:

Nicholas Silverton wrote:

I'm in a similar boat as you. I sent in my respec ticket on the 18th and upon hearing from CCP that I was in the line for a respec I started throwing my sp everywhere to try new things. Well whataya know I don't have my respec and I'm at a significant disadvantage because I wasted about 2mil sp. Fortunately it looks like CCP have taken notice to this issue: GM Grave wrote:
Update: 24th June
We have deployed a wave of respecs to TQ! If you contacted support requesting a respec and have not yet received one then please file a new or updated ticket on our website with the subject "Respec" in order that we can address your case.

[ Lead GM Grave | Project Lead | CCP Customer Relations | EVE Online | DUST 514 this is the link to the thread this is posted on:https://forums.dust514.com/default.aspx?g=posts&t=84418&p=21

i asked them.i didnt put it in as respec but they wont give it to me anyways.so what i decided to do is if they wont give what i fairly signed for im going to fight for what i deserve.

Wish you luck. CCP really have to step up their customer service, IMO if the dust player base wasn't so loyal dust wouldn't have made it out of beta.


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mjrocker12 A.N.O.N.Y.M.O.U.S. 0	Posted - 2013.06.25 22:22:00 - [1] - Quote so i posted a skill respec awhile ago (the 24th)and apparently it didn't reach them.never got notification or anything because working the forums is quite difficult for someone new to it such as me.so i just posted a ticket requesting my skill respec and they kept telling me that they didn't get it so since it wasn't before the deadline of the 31st they would not permit my respec. so what i did is i went back to my emails.i took a picture of it and showed them the email because i keep a draft and then remake it to send a final copy. when i showed them they replied to the email saying post about this topic on a ticket.did not give me a designated time or anything and they even replied to it.so i went back to my laptop to redo this whole thing and took the photo from my ipod, put it onto my laptop, and then made another ticket stating i was wrong about the date (thinking i sent it on the 30th) saying it was on the 24th and showing them hard proof and evidence.i figured the code they gave me was important so i posted that and the person who of which replied to my email.they told me that i had not reached the deadline of the timing of which they told me to make for security reasons.i do not remember and do not quote them ever telling me that they had a deadline or anything i must meet in order to do that.and then as if teasing me they told me as well that they only give this out to the very few opportunists that take advantage of this moment and so i will not at all be given my respec and this was my final chance to get this. i'm heated full on about this because i know for a fact i sent the email on the 24th and at the time around 2:30 pm us eastern time.i even showed them hard evidence and they completely ignored it.the fact that i just completely showed them THE email record i kept for this exact reason and they just looked at it like a blind person was infuriating.i believe that they should do another respec for people who missed it for some reason such as a family event or tragedy and for people like myself who they just completely ignored.
mjrocker12 A.N.O.N.Y.M.O.U.S. 0	Posted - 2013.06.25 22:45:00 - [2] - Quote Buddha Brown wrote: 1st thread i've ever encountered where user actually sounds like he is owed something. hopefully you get a resolution it probably is because im usually the only one who gets ticked of to the point where i fight for not only what i get but what everyone should get.bug patches such as the map are still here from what i heard was from beta,skill respecs such as mine that never were recieved.weapons they keep adding that people keep saying op (usually arent.i believe scramb rifle is though personally). after awhile of hearing people complain,you start to notice.i dont care about anything else like the map glitches because the game is fun as is but when it comes to something as unfair as such i take it quite personally for everyone who was treated unfairly.
mjrocker12 A.N.O.N.Y.M.O.U.S. 2	Posted - 2013.06.25 23:17:00 - [3] - Quote KEROSIINI-TERO wrote: Easy question for the OP: Which month did you mail CCP asking for respec? the same month they allowed it.what was it may?alls i know is that i sent it completely as they requested it to be sent.now they wont and refuse to give it to me for no reason so im fighting for what i should have as my right.i advertise these people personally to close friends i know in real life.if i give them any help i believe im entitled to get some support back.
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.25 23:29:00 - [4] - Quote Crash Monster wrote: Dao Ferret wrote: Arkena Wyrnspire wrote: Formatting is your friend. No ... its obviously not his friend ... perhaps his bitter enemy in fact. I don't know... perhaps CCP is getting a headache trying to decipher the situation as well. Dude, if you really deserve one I hope you get it but damn it's hard to tease out the real details to be sure what's going on. i told it as fancy and robotic as them is how i replied.other than that that story is what happened
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.25 23:37:00 - [5] - Quote DUST Fiend wrote: Unfortunately allowing you to respec would throw off the delicate balance of DUST, sending its intricate economy spinning out of wack, and invalidating all the well informed and strategically built players out there by virtue of your new found playstyle. Better to lose you as a customer than figure out a system that helps everyone. actually osg,as you know if you see me even if i had a proto heavy i wouldnt be worth the scare.i know what i run and i still do terrible so even if they give me a respec itll not only even the grounds because you just dont want anyone to defeat you after you guys have probably all proto cool stuff.i mean no disrespect because honestly i love fighting you guys since you put up a good fun fight but to be in all fairness my skill points were probably like yours.i skilled into what i know but i also misplaced only a few.i just want to even the grounds and get my respec as well
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.25 23:39:00 - [6] - Quote Buddha Brown wrote: hey OP how bout you post the images here as hard evidence i will in a moment if you really please for it
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.25 23:42:00 - [7] - Quote Dao Ferret wrote: Arkena Wyrnspire wrote: Formatting is your friend. No ... its obviously not his friend ... perhaps his bitter enemy in fact. On topic (so to speak), without knowing the particulars, no one has any idea why you were denied, and honestly, I expect this entire thread to be deleted since: 1) It counts as a rant 2) it "discusses" CCP communications both of which are a no-no some rules are meant to be broken.ccp is playing an unfair card.im not talking about comms im just explaining something that i believe happened unfairly.and as far as it is fora rant im on the side of all dusties.i want it to be fixed so technically speaking its not a rant its just an explanation of what they should fix.some minor glitches,the unfair abilities,the un skill respec after sending it fairly.i would never in all honestly have done this but they crossed the line when the politely said that "no i will not do that for you at all because no reason given"
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.25 23:45:00 - [8] - Quote Buddha Brown wrote: hey OP how bout you post the images here as hard evidence i actually do not believe there is a way to post the "hard evidence" and even so that would be communication of ccp so what your asking for is actually against the terms and policy.
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.25 23:50:00 - [9] - Quote i would but i dont think it legitamently will let me.i dont see a picture button to add to my factor of proof that what the did was unreasonable
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.25 23:57:00 - [10] - Quote Maken Tosch wrote: Did you make sure that you sent the request under the same email address that is attached to your account and referenced the name of the character you want respecced? i told them it was mjrocker12.my email is mjrocker10.after me saying that and them reaading it i assume the would get it by now.

mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.26 00:01:00 - [11] - Quote Nicholas Silverton wrote: I'm in a similar boat as you. I sent in my respec ticket on the 18th and upon hearing from CCP that I was in the line for a respec I started throwing my sp everywhere to try new things. Well whataya know I don't have my respec and I'm at a significant disadvantage because I wasted about 2mil sp. Fortunately it looks like CCP have taken notice to this issue: GM Grave wrote: Update: 24th June We have deployed a wave of respecs to TQ! If you contacted support requesting a respec and have not yet received one then please file a new or updated ticket on our website with the subject "Respec" in order that we can address your case. [ Lead GM Grave \| Project Lead \| CCP Customer Relations \| EVE Online \| DUST 514 this is the link to the thread this is posted on:https://forums.dust514.com/default.aspx?g=posts&t=84418&p=21 i asked them.i didnt put it in as respec but they wont give it to me anyways.so what i decided to do is if they wont give what i fairly signed for im going to fight for what i deserve.
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.26 00:11:00 - [12] - Quote Nicholas Silverton wrote: mjrocker12 wrote: Nicholas Silverton wrote: I'm in a similar boat as you. I sent in my respec ticket on the 18th and upon hearing from CCP that I was in the line for a respec I started throwing my sp everywhere to try new things. Well whataya know I don't have my respec and I'm at a significant disadvantage because I wasted about 2mil sp. Fortunately it looks like CCP have taken notice to this issue: GM Grave wrote: Update: 24th June We have deployed a wave of respecs to TQ! If you contacted support requesting a respec and have not yet received one then please file a new or updated ticket on our website with the subject "Respec" in order that we can address your case. [ Lead GM Grave \| Project Lead \| CCP Customer Relations \| EVE Online \| DUST 514 this is the link to the thread this is posted on:https://forums.dust514.com/default.aspx?g=posts&t=84418&p=21 i asked them.i didnt put it in as respec but they wont give it to me anyways.so what i decided to do is if they wont give what i fairly signed for im going to fight for what i deserve. Wish you luck. CCP really have to step up their customer service, IMO if the dust player base wasn't so loyal dust wouldn't have made it out of beta. thats what im saying.if it wasnt from the people playing then dust wouldnt have even been made,they would have wasted their money,and we would be playing something else.but instead we kept them up so they should turn to give a little aid evenif its out of their reach.many government figures break their own laws to keepy their people happy and supporting.
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.26 00:49:00 - [13] - Quote is there a limit to the amount of tikets you can report or if they dont show up after awhile because i looked to see if there was anything (even though it got closed immediately) and now i cant.im wondering if was blocked or not...........
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.26 03:07:00 - [14] - Quote I VOTED FOR-KODOS wrote: im too drunk to read this ****, man. as the handsomest dust player ever, i say this kid deserves raisins im just gunna take that as a your voting for me......in that case i will attempt one last time with the support of the forums (or most of them at least) to get my respec.if i indeed do not get my respec you will most likely notice my support slowly decreasing.
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.26 04:14:00 - [15] - Quote dday3six wrote: Marston VC wrote: DUST Fiend wrote: Unfortunately allowing you to respec would throw off the delicate balance of DUST, sending its intricate economy spinning out of wack, and invalidating all the well informed and strategically built players out there by virtue of your new found playstyle. Better to lose you as a customer than figure out a system that helps everyone. Why would it ruin the economy? I understand how it would break gameplay, but how would it ruin the economy? That is the common reason given as to why some sort of respec mechanic would be unhealthy for the game. Because it would hurt the player driven economy. no it wouldnt ruin the economey.it would only ruin theirs.to say lets have you pay lets say 10 mil for new players and all to have a respec.now you know what you can skill into.what will help you and what not.noone else will be affected but ou your isk only.and im not saying this because oh i missed it by this much or oh its cruel that you screwed up the tree.no i simply have one reason.I NEVER GOT MINE.i filed like yoand every other dust player at the time but apparently mine was not sent all the way through but it WAS SENT.that being said it is not on my half that it was sent and didnt reach but i believe theirs for they most likely have misplaced it or done something accidental.im just irritated at the facct they wont take the quick moment or so for them to add me to the companies que check.since people are still waiting and technically i am to i think im entitled to whats right.sorry for the ramble this actually responds to three posts at once not just you.
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.26 04:34:00 - [16] - Quote i just think its stupid how i asked them politely,told them and showed politely that i actually did with evidence and i had to get a little bit of support which wont matter at all for them to take the quick few minutes to just respec me
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.26 05:10:00 - [17] - Quote Void Echo wrote: if they keep saying that they didn't receive your ticket.... then how did they know you sent one in? i dont think they do but i took a screenshot of the email i sent them saying out my name,character account,corp.i sent them the picture and they still deny my respec even though i just showed them that i sent it and its on them.
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.26 05:29:00 - [18] - Quote Void Echo wrote: well, that's CCP for you. this company is focused on EVE Online where everything you do affects not only yourself but the entire galaxy of new eden, so there treatment sometimes is pretty brutal but just because they are the producers of the harshest MMORPG game on the planet Even you must admit though no matter what you d if you made two games what you wold do is not favor either one but rather keep everything checked and everyone happy.add stuff later after you finished fixing the first to your best ability.nope.not only do they not fix small glitches that still again dont matter much but they also just dont take a few second to keep a single person happy.i was about to buy a pack and personally tell friends to play the game because i told a few who hated it when it first came out to check it.bam.your welcome ccp i just gave you some support
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.06.26 12:02:00 - [19] - Quote so i just wrote my final ticket.they still deny it and will not allowed or approve my respec.like da fawk.i just showed them they **** up and respecs dont take long even.its like five minutes of their time to click a button and unset them all.im really infuriated and ccp lost my support.if your not going to do something for a player after they even showed you that you **** up then whats the point of making the game?ccp need to get together.theyre making new modes,matches,maps and weapons,vehicles,and suits.we dont need that.obviously we want it soon but tend to the problem at hand.they can wait for their new toys but fix and clean what they have now.i mean no respect and i liked the game but come on now.its not worth anyones time if you dont help them.what they did is unreasonable and uncalled for as well as unjustified.it doesnt matter if the end date was the 31st because people are obviously still getting respecs.i had people tell me they qued them not too long after the due date.AFTER.i sent this stuff before the update and gave proof to my cause.this is pathetic,to think a company,full of probably hundreds of work force crew cant send one for just a quick moment.to call yourself a company after this is like saying the mafia was a restaurant cook team.
mjrocker12 A.N.O.N.Y.M.O.U.S. 3	Posted - 2013.07.03 19:00:00 - [20] - Quote Knightshade Belladonna wrote: to all you RESPEC IS THE DEVIL BOBBY peeps , stfu. This thread isn't about him wanting another respec, he wants the one we ALL had the opportunity to receive and clearly made the deadline ( according to him, and until proven wrong he is right.. not you). Put yourself in the same position and anyone of you if you even had it in you to , would make this complaint. It's just as bad as you buying a mercenary pack, hitting which character to apply the stuff to, the stuff not being there and ccp goes.. wut you mean, it's your fault.. when you did exactly as you were supposed to. To OP, I don't really know how the petitions work for dust. but if it is similar to Eve, you have the ability to push it up to a higher GM instead of one of the little scrub pre-written answering help they got most of the time answering petetions. I have had issues in the past, and had problems with their CS during the petitions when I knew I was in the right. Pushed it to a lead GM and got what I was entitled to. I hope you get what you are after. You are my new favorite person for still tryig and believing that it is right and that the players are indeed greedy.but i tried four times and i just gave up.if they dont want to give me my respec and show some respect then screw them because they lost my support.i was ready to put real money into pack(thank god i didnt).