Regardless, wording aside, the two are equivalent so it doesn't matter anyway.

This is an attempt to find a middle ground where nobody - paying or not - is being shafted by CCP. Do you have a VALID argument against the solution of refunding non-Booster content and leaving the Boosters as SP?

By "valid" I mean actually a relevant complaint about CCP doing it. Not "I don't get as many tears this way" and not a poorly-veiled insult to someone's intelligence instead of a rational response (which isn't the best way to support your argument, by the way). Not "I don't like it so you're a doody-head". Not "haha QQ more, scrub". Not "I don't like it". Not "I think the proposed solution is fair enough".

Can you come up with a relevant negative point that would explain why my preferred solution is a bad idea?

The only argument I've seen so far with even the vaguest semblance of validity was "it would be hard for CCP to implement". If that's it, I don't see any good reason not to do it. It would be hard for CCP to go from never having developed any FPS game in their company's history to producing one that's had over 2 million characters created, but look what's happened?

No response?

What a surprise...

They don't respond to stuff like this. They take your suggestions and then drop a hit of acid. Then someone comes and spins them around in a chair. They then launch a dart at a wall full of words. After a few hours they piece together the words and use this document to fix stuff.

The only way for them to totally fulfill their agreement is to go and reset EVERYONES characters. Then give everyone their merc packs in full. Do you honestly want a totall reset?

How are you guys missing the part where it says "AND for commercial release"?

Yes, that WOULD fix it, but it isn't the ONLY solution.

In many ways it is the most logical solution, but it's one the devs have specifically stated they WON'T be doing. Which leaves us with the option of shafting us as they currently seem intent on doing, shafting non-paying players, or taking the suggestion in this thread.

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Which is the better option? Punishing people who didn't give you money, punishing people who did, or rewarding those who gave you money FAIRLY, without punishing those who didn't?

Seriously, read the OP. Probably twice through, just to be totally clear. Try - TRY - to come up with an argument against it, other than "a full reset is the only option" or "but you people just want more Boosters".

No one seems to notice how many times they got to reuse their merc packs during the beta. I think it's a fair trade. every full reset they got all their stuff back. The agreement for the merc packs was written on the condidition of a full reset. We decided we didn't want a full reset so the merc packs stay used. I am ok with that. I would rather keep my progress than get my merc packs back that i got to use like a dozen times. I am happy with what they decided. if you don't like it, reset your character and get your stuff back.

otherwise, stop being greedy and shut the kitten up.

No one seems to notice how many times they got to reuse their merc packs during the beta. I think it's a fair trade. every full reset they got all their stuff back. The agreement for the merc packs was written on the condidition of a full reset. We decided we didn't want a full reset so the merc packs stay used. I am ok with that. I would rather keep my progress than get my merc packs back that i got to use like a dozen times. I am happy with what they decided. if you don't like it, reset your character and get your stuff back.

otherwise, stop being greedy and shut the kitten up.

Stop nercroing a dead thread its over a weak old. Can a Gm lock this please?

Stop nercroing a dead thread its over a weak old. Can a Gm lock this please?

I'll stop "necroing" a "dead" thread when it stops being relevant or there's a more recent thread on the topic with all the relevant information from this thread and something new on top of that.

When will you stop backseat moderating?

You received the benefits from the merc packs as you kept your progress that was gained by using those items. Let's stop trying to get something for free regardless of the language that was used.

I'm sure a reasonable person could understand the spirit in which those claims were made.

I'm sure a reasonable person could understand that "and" doesn't mean the same as "including".
I'm sure a reasonable person could understand that "every reset and commercial release" means that early adopters were offered a little extra for helping to fund development on an unproven product that was still in closed beta.

A reasonable person SHOULD be able to understand the spirit in which these claims are being made. Apparently you're not a reasonable person though.

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We're not asking for more than we agreed to when we bought the Merc Pack. In my case, I'm not even asking for anything I don't already have. Either the option we're being given right now or the proposal in this thread will result in literally exactly the same thing for me. Not a single change. EXACTLY. THE. SAME. It won't affect my personal situation at all. I'm arguing this because what CCP are offering doesn't hold true to what they offered, and doesn't hold true to the intent under which many customers purchased the Merc Pack.

You're upset, I understand.

I'm sure the CCP gods are sitting behind their keyboards taking your melodramatic banter seriously.

CCP, as of yesterday you failed to address this issue by launch, haven't responded to any of the threads about this issue, yet point us to the forums when we raise a support ticket on the subject.

I take it that means you have decided that you will not take further action, or even extend a goodwill gesture to rectify this. You are going against the very clear language of the Merc Pack advertisements and terms you yourself created. This is likely in breach of contract, and in the very least, it is clearly against the intent and spirit of the original Merc Pack offer.

Further, this sets the precedent that you will do as you please when it comes to your customer's money, and will change policies of AUR items at your discretion, with little to no regard to the impact it has on your paying customers.

That is an untenable state of affairs. I will not be spending any more money on Dust, as my trust in CCP handling this and future disputes in a transparent and fair manner is zero.

This rant is still going on? CCP did a soft roll out and reset the characters when we hit the production server. The majority of the players were totally happy with it. You want to play games with legal wording. Now they are offering you the full merc pack reset you asked for to meet those terms and don't like the how it affects you. You want to keep your SP or get your merc packs reset? You get one or the other.

Take the reset. Get your precious aurum back to spend a second or third time and end this. I'm holding on to my skill points.

Which part of the agreement specified that we have to take a character reset in order to be eligible for the credit of our Merc Pack contents?

Hint: The correct answer is "they never said that".

EXACTLY

If you still want a refund they have the right to take away the benefit you had while using the contents of those packs.

Try actually reading what I said before claiming that I agree with you.

The terms specify a full credit of the Merc Pack on commercial release. NOT a conditional credit that requires us to agree to a character reset, which is what the current "offer" is.

The lack of response from CCP on this issue is frustrating as well.

I did read what you said. Your point was they didn't say one way or another that the full reset was attached to the deal and I agreed with you. Now we are at commercial release, CCP has responded and is offering you a full reset of all Merc Packs that you have purchased.

My point remains, you don't like the fact that you have to choose between keeping what you have earned or resetting to get back the full contents of the packs. My other point remains in that most people understood that the situation changed when CCP decided to go ahead and introduce mercenaries to the live servers and reset us early. They made it abundantly clear that the reset was happening before the 'beta' tag was being removed and changed the wording on the merc packs being sold shortly after that.The situation was fluid and most of us adapted without issue.

To meet the agreement of the original merc pack they now offer a full refund with a full reset, putting you back to when we made the transition to Tranquility. If you still don't think that meets the agreement then hire a lawyer at $200 an hour and fight it.

CCP has responded. Now you get to choose.