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Potentially damaging to your system freeze bug.

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Cobalt Monkey Crux Special Tasks Group Gallente Federation 140	Posted - 2012.08.29 04:59:00 - [1] - Quote Having just finished a match of skirmish, I hit square to return to Merc quarters. The game cut to black and locked up my machine completely. I had to remove the power cable to get it to shut down. Turning it back on gave me a warning about potentially corrupting my machine. Sorry, but I'm not willing to risk my PS3 to test the game. When this is fixed, I'll be back. (Yeah, yeah. "Don't let the door hit you on the way out." etc. etc.)
Whizawk 0	Posted - 2012.08.29 05:07:00 - [2] - Quote You can just hold the power button on the console for as long as it takes to turn off instead of pulling the power cable. The message that appears when you first turn it back on; it's just a safety check when it realises the system was not shut down correctly. I personally doubt you will corrupt anything when playing Dust514 especially when the game freezes because at that exact moment the hard drive is no longer in use. The only inconvenience this causes is a short 10-15minute scan every time this happens.
Cobalt Monkey Crux Special Tasks Group Gallente Federation 140	Posted - 2012.08.29 05:27:00 - [3] - Quote Whizawk wrote: You can just hold the power button on the console for as long as it takes to turn off instead of pulling the power cable. Held it a full minute. No response at all. I've had freezes before, but only one that that didn't fix. And that was from the last build, but even then it didn't give me a corruption message. I know betas are for finding bugs, but that one's too much.
jestadaddy Planetary Response Organisation Test Friends Please Ignore 4	Posted - 2012.08.29 06:25:00 - [4] - Quote i have had this happen three times in the last 24 hours as well as a really bad pixel hard lock, the machine will not power down without being unplugged.
expendable teammate 285 Crux Special Tasks Group Gallente Federation 2	Posted - 2012.08.29 06:26:00 - [5] - Quote it shouldn't be saving anything while your playing on a map. Though clearly it is read from the hard disk unless it stores the map on the memory of the PS3, which it likely does I bet. I know that's how Ridge Racer was on PSP.
Cobalt Monkey Crux Special Tasks Group Gallente Federation 140	Posted - 2012.08.29 06:31:00 - [6] - Quote The freeze took place at the closing of the game, right when it should have transitioned to the loading screen for the Merc Quarters. My guess is that it might be saving your SP & ISK earnings and equipment losses at that time. Though whether that's to the machine or a server I'm not sure.
Emperor Gestahl Algintal Core Gallente Federation 7	Posted - 2012.08.29 09:52:00 - [7] - Quote are you guys using the older big ps3? it seems like those are the ones that lock up and have to be manually shut down dust freezes for me all the time but i can always just exit to the xmb screen i have a 160 gb ps3 slim my friend has the same freezing problem and he can always exit to the xmb screen too and he has a slim ps3 also i have been playing since the last build and have never had it freeze to where i would need to power down my ps3 or pull the plug you could also try going into safe mode on your ps3 and rebuilding your database.
Van Aewulf Seituoda Taskforce Command Caldari State 95	Posted - 2012.08.29 13:24:00 - [8] - Quote I get the same freeze and I only just got the PS3 on Saturday so I know it isn't an age issue. I tell the game to quit when Dust has locked up at the loading screen (with the controller), monitor fades to black, no response... wait, wait, wait... no response... press and hold power button for as much as 30 seconds, no response... so I just unplugged it and plugged it back in. As for damaging the PS3 it's highly unlikely. They just tell you that for 'CYA' reasons, nothing more. Placement of the PS3 unit and improper ventilation would likely do more harm than losing power. Think of it this way, if PS3s failed every time the power went out in the middle of some hard drive function, do you think people would keep buying PS3s? You're optical drive is more likely to fry than your HDD.
Whizawk 0	Posted - 2012.08.29 14:52:00 - [9] - Quote As long as you don't pull the plug while the HDD (orange light) is in use you should be fine. Then again, why would you want to pull the plug when the HDD is in use because normally that is when the game is running fine.
Cobalt Monkey Crux Special Tasks Group Gallente Federation 140	Posted - 2012.08.29 18:22:00 - [10] - Quote My PS3 is the same model as you describe, Gestahl. Probably about a year old. Any other freezes can be handled that way, even others from Dust, but twice now it's been not enough. Perhaps "damaging to the system" has the wrong connotations. I know it's very unlikely that software problem could result in a significant hardware problem, and it's not what I meant to suggest. Rather, system data corruption. Even if it's repairable, I don't want to risk having to do that.

Corban Lahnder ZionTCD Legacy Rising 158	Posted - 2012.08.29 19:08:00 - [11] - Quote Cobalt Monkey wrote: Having just finished a match of skirmish, I hit square to return to Merc quarters. The game cut to black and locked up my machine completely. I had to remove the power cable to get it to shut down. Turning it back on gave me a warning about potentially corrupting my machine. Sorry, but I'm not willing to risk my PS3 to test the game. When this is fixed, I'll be back. (Yeah, yeah. "Don't let the door hit you on the way out." etc. etc.) Confirmed this happened to me as well minus the corruption. The standard hold the power down thing didn't work. Also my screen didn't hold on black it was running the after match screen with the controller mapping and loading wheel. It didn't load and just hung there. I believe its possible this might be heat related. I remember moving the ps3 to feel under it and feel its bottom and it was hot enough for my hand to be uncomfortable. since the I have my ps3 lifted off the surface by two pens on either side of it to lift it a half inch of the table and allow air flow underneath. We'll see if it helps. PS my PS3 is the newer slimmer one.
Dewie Cheecham Villore Sec Ops Gallente Federation 677	Posted - 2012.08.29 20:06:00 - [12] - Quote I just had a hard freeze, the only way to get the PS3 to respond again were to switch it off on the rear switch. Before that I had tried to hold the power button, and it did beep, but the green LED just kept blinking. Now it is checking and restoring my HDD... This is NOT acceptable, even in a Beta. I can not continue testing the game if I have to reboot my PS3 every second match, as it is at the moment, risking a corrupted harddrive. Sorry CCP. THIS is a show stopper bug!
Drake-696 Doomheim 53	Posted - 2012.08.29 20:08:00 - [13] - Quote Many freezes here, only once with the black screen. Twice I had to unplug the PS3 to get it to power down. New PS3 slim here.
Got malwarE Royal Uhlans Amarr Empire 27	Posted - 2012.08.29 20:24:00 - [14] - Quote Computer / forensics guy here. Hopefully I can clear some stuff up about file systems and the "corrupted data" thing. From doing a quick 2-minute Google search, the PS3 uses SPUFS, which is based off of the nix EXT3 file system, and is also encoded. (which is why you can't browse normally with a Windows PC, among other things) There is some debate if it's a modified fat32, but since there is a single file-size limit in FAT (~4 GB, if memory serves correctly) and since it would not be the smartest to use the NTFS file system (Windows based), I'm leaning toward the modified ext3. So how does this help... For Windows based file systems, whenever you write a file to disk, it writes it sequentially, such as "abcdef". if you remove c, you're left with "ab def", and the gap = size of file c. Now, if you have part g come in which is bigger, it will look like "abgdefg", where the trailing g is the rest of the file. (for sake of arguement) This is why, on smaller disks, fragmentation can affect performance. Now with newer drives, there is a speed decrease, but it's essentially negligible. Let's take ext3, one of the nix based file systems. For writing files, files are spread waaaay apart from each other. So for the same files, you would see something like "a b c d e f". And if you remove c and write g, it would look like "a b g d e f". You are less likely to have fragmentation to the extent of a Windows based file system, but it does happen. Typically, you will start to see speed degradations around 80% disk usage. For the "corrupted data" portion, this happens when a device (PC, Mac, nix) is shutdown un-cleanly while the device is writing shtuff to disk. This is where the master file table (MFT, keeps track of where files are) can have errors, and can cause problems. Luckily for ext3, there is a little program called File System ChecK, or "fsck". Typically with nix based file systems, a fsck runs one of three ways: if it's initiated on command, after every 30 reboots (can be changed), or if the device is turned off uncleanly. So for the "data corruption" error, this isn't Dust which is causing the problem, but rather the PS3 being shut down uncleanly. And if you have a smaller hard drive / more full drive, there is a higher chance for corruption. And remember, just because it crashes, that doesn't mean that your PS3 will blow up and be the cause for world hunger. It just means that your hard drive may need a good fsck'ing, and worst case scenario, blown away and wiped. :) --GmE
Got malwarE Royal Uhlans Amarr Empire 27	Posted - 2012.08.29 20:26:00 - [15] - Quote And where I found the stuff about it being ext3: community.us.playstation.com/t5/PlayStation-3/How-is-PS3-file-system/td-p/4942718/page/3 --GmE
Dewie Cheecham Villore Sec Ops Gallente Federation 677	Posted - 2012.08.29 20:48:00 - [16] - Quote Got malwarE wrote: And where I found the stuff about it being ext3: community.us.playstation.com/t5/PlayStation-3/How-is-PS3-file-system/td-p/4942718/page/3 --GmE ext3 is more robust, but the reason the PS3 is shut down uncleanly is because of dust crashing hard, leaving no clean option to shut down. In my experience, you can get away with unclean shutdowns most of the time. But once in a rare while, things can go horribly wrong. It is the latter I'm unwilling to risk. Even over DUST. I'd prefer CCP getting back to us over this one, it is a severe issue, bordering on being a show stopper dur to the aforementioned risk. It is sad really. I want to test DUST. I really do. For the time being I sadly have to sit back and wait on word from CCP that they have resolved the issue. As should EVERYBODY else.
Arton Corrino Sanmatar Kelkoons Minmatar Republic 2	Posted - 2012.08.29 21:11:00 - [17] - Quote I've had the same thing happen twice this week. Wasn't too worried about breaking the thing, just really annoying to have to unplug it. This has only ever happened with Dust and only since the last build.
Stealth Reborn 13	Posted - 2012.08.29 21:14:00 - [18] - Quote Never ever ever ever unplug your PS3 when the system freezes. EVER. Just hold the power button on your system down for about 3 seconds until you hear the "BEEP BEEP BEEP" and your console will reset itself and do no harm to the console. Look at it this way, if your computer freezes, do you unplug it from the wall? No. If you do...then...yeah.
Waruiko DUST G I A N T 90	Posted - 2012.08.29 21:21:00 - [19] - Quote the issue is that some of the time the PS3 freezes so hard that it doesn't respond to holding down the power button at all. So short of magically having the PS3 fix itself we need to cut power in those cases.
Arton Corrino Sanmatar Kelkoons Minmatar Republic 2	Posted - 2012.08.29 21:25:00 - [20] - Quote Stealth Reborn wrote: Never ever ever ever unplug your PS3 when the system freezes. EVER. Just hold the power button on your system down for about 3 seconds until you hear the "BEEP BEEP BEEP" and your console will reset itself and do no harm to the console. Look at it this way, if your computer freezes, do you unplug it from the wall? No. If you do...then...yeah. The problem is It does not respond to holding the power button down.

Cobalt Monkey Crux Special Tasks Group Gallente Federation 140	Posted - 2012.08.29 21:38:00 - [21] - Quote I wouldn't, but there was absolutely no other option. Holding the button down, even for extended periods, did NOT work. Normal freezes, yeah. These, no. And Slim models don't even have a power switch to resort to. EDIT: What Waruiko said. Got malwarE wrote: Tech Stuff. So for the "data corruption" error, this isn't Dust which is causing the problem, but rather the PS3 being shut down uncleanly. And if you have a smaller hard drive / more full drive, there is a higher chance for corruption. And remember, just because it crashes, that doesn't mean that your PS3 will blow up and be the cause for world hunger. It just means that your hard drive may need a good fsck'ing, and worst case scenario, blown away and wiped. :) --GmE Yes...Mhmm. Yeah. I know some of those words. The look at the tech side of things is definitely useful, but as Dewie pointed out, Dust itself may not be capable of causing corruption, but it what causes unclean shutdowns. Bottom line, Dust hard freezes risk corrupting your hard drive. And while this may be repairable through some means, not everyone is capable of doing so, nor should they have to. That kind of bug should never have made it through even to the limited amount of public that's in the beta. Again, I understand that betas are for finding bugs, and what I'm suggesting is that perhaps this game hasn't gotten enough to in pre-beta to account for its ambitious undertakings. If CCP needs more time to get things sorted before they give it to us, great. I'll wait. But I absolutely will not play a game that puts my machine at any sort of risk, hardware or software. I wouldn't accept it from any other title, and I won't here either. Not even in the beta. Corban, I keep my PS3 vertical with a fan on it at all times. I lost a hard drive to overheating before, so I've taken especially close care not to let it happen again. Pretty confident it's not heat (though you should still definitely keep your machine as ventilated as possible, of course).
bijolgr teg The Vanguardians Orion Empire 2	Posted - 2012.08.31 13:51:00 - [22] - Quote Yes after having very minimal problems with the build, Dust seized up and the ps3 stopped working. I encountered all the problems that have been described and had to unplug. Two other points that I haven't read here: one is that when it went to black screen, the ps3 chirped like it was resetting, and previous to playing yesterday, the client downloaded a new version.
Drake-696 Doomheim 53	Posted - 2012.08.31 14:19:00 - [23] - Quote Arton Corrino wrote: Stealth Reborn wrote: Never ever ever ever unplug your PS3 when the system freezes. EVER. Just hold the power button on your system down for about 3 seconds until you hear the "BEEP BEEP BEEP" and your console will reset itself and do no harm to the console. Look at it this way, if your computer freezes, do you unplug it from the wall? No. If you do...then...yeah. The problem is It does not respond to holding the power button down. This. It made three beeps like it was going to shut down then sat there for half an hour without shutting down. Had to unplug it. And no, holding the button down for a couple of minutes did nothing either.
StormForce64 Crux Special Tasks Group Gallente Federation 2	Posted - 2012.08.31 14:39:00 - [24] - Quote Arton Corrino wrote: Stealth Reborn wrote: Never ever ever ever unplug your PS3 when the system freezes. EVER. Just hold the power button on your system down for about 3 seconds until you hear the "BEEP BEEP BEEP" and your console will reset itself and do no harm to the console. Look at it this way, if your computer freezes, do you unplug it from the wall? No. If you do...then...yeah. The problem is It does not respond to holding the power button down. This has happened to me while playing dust too! Twice! Holding down the power button does not work. I have sat there holding it down waiting for a response that never came. I had to pull the plug. This has never happened with any other program, disk or anything other than Dust. I have the PS3 slim but no switch in the back. I bought it in about April 2011. So it's not that old. I do not want to corrupt my PS3 over Dust either and have cut back on playing. This coupled with the problems getting into a match in the first place has really turned me off of Dust.


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