How long did you have to wait for elite pack code to be transferred?

About 23 hours. Just going by my email correspondence records on that one.

ty.

It had me pretty concerned when nothing showed up after the first 12 hours.

I was thinking about getting one days before they took it off the market but acted too late.

Today at work they surprised us with a $300 Bonus

One for me. Two for you .

Don't worry its sexual but not creepy.

You could make an argument against the BPO's but additional 300,000 AUR and and 3x Active and Passive Boosters are quite nice to have. My intention anyways was to support the game and CCP, but unfortunately I had to go through Gamestop to do it.

To each their own, but from my perspective spending $150 on a F2P shooter on 8 year old hardware, with almost no available content to play, and a tiny shrinking user base is borderline insanity. I hope you make a good living and that $150 wasn't a big deal.

Try redeeming it under "Account Management" in your PS3's main menu.

http://kotaku.com/heres-how-to-redeem-your-psn-codes-right-now-and-save-1474143619

I decided to risk it and purchase an Elite Pack and Veteran Pack out of sheer experimental curiosity from Gamestop.com. I have currently received a physical copy of a redeem key for the Elite Pack and an email correspondence promise that a code for the Veteran Pack is ready to download; however the Veteran Pack order does not exist in my order history feed, thus I cannot begin to claim it. Email and phone corespondence has been utter abysmal. While it is Black Friday weekend, I was on hold for 32 minutes to reach a man who said he didn't have the tools to coordinate a website issue, and put me on hold to another department. I hung up after another 15 minutes.

The real kicker is that PSN no longer accepts these actual product codes, thus indicating that I you have an unclaimed code, regardless of purchase time it is invalidated. This may be an additional issue for people who purchased multiple codes several months ago before CCP's announcement of the elimination of these packs.

This 'experiment' shines very unfavorably upon Gamestop and their service provider Trymedia.

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Sony Entertainment's Response. Lightning Fast!
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Robert M.: Hi, my name is Robert M.. How may I help you?

Jadek: Well It looks like I've run into a serious issue with a product code from Gamestop and Dust 514 on the PSN

Robert M.: I assume you keep running into error messages when attempting to redeem these vouchers?

Jadek: I purchased a code for a product that no longer exists in the network.

Jadek: Yes that's issue

Robert M.: I see, Jadek. I'd be happy to look into this for you today.

Jadek: Thank you :)

Robert M.: We are aware that users are experiencing some disruption to the PSN service. To minimize the inconvenience we have suspended the GÇ£redeem voucherGÇ¥ functionality while we investigate further. Unfortunately this means that money cards, product vouchers, PlayStation Plus vouchers, PS3-PS4 upgrade vouchers and any other vouchers for digital content are not redeemable at this time. Other PSN features such as log in, online multiplayer gaming, PlayStation Plus trials, PlayStation Store (excluding voucher redemption), Trophies, messages, friends, etc are all available.

Jadek: Is there anything else you would need from me? Product codes?

Robert M.: Rest assured, we are working to resolve this network issue as soon as possible so we can reinstate this function of the PSN to allow users to redeem their vouchers once again. We greatly appreciate your patience at this time. Feel free to keep an eye on the PSN Blog so you'll know as soon as this issue has been resolved.

Jadek: Oh...that's very good to know. Thank you.

Robert M.: Not a problem Jadek, I'm glad I could ease any worries you may have had!

Robert M.: Is there anything else I can assist you with today?

Jadek: No that will be all for now. Unless you have an ability to credit codes to my account manually.

Robert M.: Unfortunately not sir, but you should have no troubles redeeming that voucher as soon as the redemption tool has been re-enabled.

Jadek: What is the estimated time frame on that

Robert M.: At this time we do not have an expected time for this to be resolved, but our online tech moderators are working diligently to take care of this as soon as humanly possible. I do greatly appreciate your patience, Jadek!

Thank you for contacting PlayStation Chat Support, there is a brief survey at the end of this session. Once we disconnect, please feel free to answer some questions regarding your chat experience with us.

Yeah, I bought one of the $20 packs from Gamestop the other day. It didn't work when I tried to redeem it from the PSN store but when I did it under Account Management on the home screen it worked fine.

On a different note I am pretty pissed off. I bought it mainly for the SMG BPO because I never got one the first time around (and the aurum and boosters are nice too). It clearly states on the Gamestop website that it comes with a damn SMG and a Dragonfly scout. What I actually received was a Toxin AR and a Dragonfly Assault, which I already have.

LMAO! Your an idiot! I bought 3 different merc packs last week from gamestop. They ALL worked. The PSN network was having issues. It has NOTHING to do with your codes.

LMAO! Your an idiot! I bought 3 different merc packs last week from gamestop. They ALL worked. The PSN network was having issues. It has NOTHING to do with your codes.

Not only that, but if Jadek is right about Gamestop mixing up the descriptions of the packs, then the problem with Gamestop is bigger than I thought.

Has CCP notified Gamestop of the change regarding merc packs?
If so, how long ago was that notification made?
Has Gamestop responded at all?

OP, did you get your refund from Gamestop?

That's incredibly easy to prove, and a pretty blatant error I'm surprised hasn't been addressed.

-Gamestop Mercenary Pack (2) Description (Screenshot taken in case this changes)
-Original Closed/Open Beta Mercenary Pack
-CCPs description of Mercenary Pack 2

The writing is pretty clear. Gamestop is providing a false description of the product. While I'm not going to go ape **** about this, I will say that it is a problem.

I'm incredibly interested in these points. I'm pretty positive we won't get the details of internal affairs of this little fiasco.

At this point, in light of the mistake that Gamestop has made with the description of what they're selling, I'm going to assume that Gamestop dropped the ball on this one. If they can make an error like this, whose to say Gamestop hasn't made other such errors?

The last time this happened (back with the original merc pack that was supposed to include a second set of all included items at launch) CCP's response was that (to paraphrase) "We can change the specifics of the deals whenever we want to whatever we want, so it doesn't matter," and that was pretty much the end of it. This isn't the first or even the second time CCP has just blatantly changed these deals to significantly change or even just straight up REMOVE big chunks of what we have purchased, and each time previously the majority of the CCP peanut gallery has cheered them along with "HTFU" and "Read the fine print, they can change whatever they want."

The reality is, sure, they CAN do it. But when you offer one thing, and then post-purchase change the offer to something significantly different and/or obviously inferior to the original product, you're burning bridges with your customers.

I mean, I already got burnt once, and it persuaded me to change my mind and not subscribe to EVE: Online (let alone ever pay another penny for anything in Dust 514) as I had intended to start doing before getting the shaft. It's not even really a question of legality, it's a matter of respecting your paying customers.

OP, any progress so far? What's the status?

Zero reply from Gamestop. I have sent them four emails so far...and an additional one at their request from Facebook to provide details about either problem. Everything has been included that has been covered in this forum (screenshots, links, etc.). I have not been able to redeem my one existing Elite Pack code (with either code redemption functions), but I'll chalk that up to issues with the PSN service.

GameStop, Verizon, and Comcast can all take turns giving my anus a tongue bath.

GameStop, Verizon, and Comcast can all take turns giving my anus a tongue bath.