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Helping the newbies - A new help channel for new players

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Author	Thread Statistics \| Show CCP posts - 1 post(s)
Cat Merc Oculus Felis 1630	Posted - 2013.07.03 19:08:00 - [1] - Quote This is one of my multiple ideas to help new players. I have created a channel where vets can help new players in Dust. If youGÇÖre a new player, or want to help new players, join the channel GÇ£Dust HelpGÇ¥. I will try to watch this channel as much as possible using my free time. In this channel, you are welcome to ask questions, answer questions if you know the answer, or if you want I will gladly squad up with you if you need detailed help. If you donGÇÖt have a mic, I have a keyboard connected to my PS3 to answer your questions quickly. Here are my goals: Stay on this channel as much as I can to answer your questions Take new players into combat so I can show them the game Try to get CCPGÇÖs support, to make this channel a default one like EVEGÇÖs help channel -- Or at least try to get this stickied Recruit other players who are willing to help Keep the list of helpers updated in this thread List of helpers so far: Cat Merc Noob Kitten (My alt from another project) If you want me to add you to the list, feel free to comment here. If you are on the list, that means you will watch the channel as much as you can, answer questions and try to get newbies on their feet by squadding up with them.
Oso Peresoso RisingSuns 105	Posted - 2013.07.03 19:10:00 - [2] - Quote considering there's a mandatory EVE Help channel for new pilots, I think its strange there was not one for Dust.
Anarchide Greedy Bastards 146	Posted - 2013.07.03 19:12:00 - [3] - Quote Always in to help!
Cat Merc Oculus Felis 1630	Posted - 2013.07.03 19:14:00 - [4] - Quote Oso Peresoso wrote: considering there's a mandatory EVE Help channel for new pilots, I think its strange there was not one for Dust. Yes. I have talked with mintchip about this, their reason is that text chat on a console isn't ideal. They have something else planned though she didn't tell me what it is.
Cat Merc Oculus Felis 1631	Posted - 2013.07.03 19:20:00 - [5] - Quote Anarchide wrote: Always in to help! meow
Fox Gaden DUST University Ivy League 584	Posted - 2013.07.03 19:23:00 - [6] - Quote I might join the channel to help out. I might be on at times when you are not. The challenge though will be informing the new players that the channel exists. Fox Gaden, Director of Education, DUST University
Cat Merc Oculus Felis 1631	Posted - 2013.07.03 19:26:00 - [7] - Quote Fox Gaden wrote: I might join the channel to help out. I might be on at times when you are not. The challenge though will be informing the new players that the channel exists. Fox Gaden, Director of Education, DUST University That would be great Fox. What timezone are you?
Daedric Lothar Tritan's Onslaught RISE of LEGION 843	Posted - 2013.07.03 19:32:00 - [8] - Quote You should post this in the Rookie Training Grounds. I'll add this to my list of open channels.
Cat Merc Oculus Felis 1632	Posted - 2013.07.03 19:32:00 - [9] - Quote Daedric Lothar wrote: You should post this in the Rookie Training Grounds. I'll add this to my list of open channels. Should I add you to the list?
Cat Merc Oculus Felis 1632	Posted - 2013.07.03 19:35:00 - [10] - Quote Daedric Lothar wrote: You should post this in the Rookie Training Grounds. I'll add this to my list of open channels. https://forums.dust514.com/default.aspx?g=posts&t=91559&find=unread

Malkai Inos Opus Arcana Covert Intervention 515	Posted - 2013.07.03 19:35:00 - [11] - Quote Cat Merc wrote: Oso Peresoso wrote: considering there's a mandatory EVE Help channel for new pilots, I think its strange there was not one for Dust. Yes. I have talked with mintchip about this, their reason is that text chat on a console isn't ideal. They have something else planned though she didn't tell me what it is. It better be this. And i can see CCPs reasoning here. I wouldn't expect the average new player to use text chat for the most basic of questions either and the value of squadding up and voice chat is not known to many newberries at first. The lack of player to player communication in the first few hours of gametime is a hugely detrimental to it's accessibility.
Rynoceros Rise Of Old Dudes 188	Posted - 2013.07.03 19:38:00 - [12] - Quote I may contribute... I may mislead people at random. (Watch as they skill into Myofibril Stimulants and Scrambler Pistols) Just kidding. Or am I?
Cat Merc Oculus Felis 1634	Posted - 2013.07.03 19:46:00 - [13] - Quote Rynoceros wrote: I may contribute... I may mislead people at random. (Watch as they skill into Myofibril Stimulants and Scrambler Pistols) Just kidding. Or am I? I will shoot you. Again. And again. And again.
Daedric Lothar Tritan's Onslaught RISE of LEGION 843	Posted - 2013.07.03 19:47:00 - [14] - Quote Cat Merc wrote: Daedric Lothar wrote: You should post this in the Rookie Training Grounds. I'll add this to my list of open channels. Should I add you to the list? I got alot of responsibilities, I'll add it to my chat list and when I'm on I'll talk if I see anything, but I'm not on much.
Cat Merc Oculus Felis 1634	Posted - 2013.07.03 19:48:00 - [15] - Quote Daedric Lothar wrote: Cat Merc wrote: Daedric Lothar wrote: You should post this in the Rookie Training Grounds. I'll add this to my list of open channels. Should I add you to the list? I got alot of responsibilities, I'll add it to my chat list and when I'm on I'll talk if I see anything, but I'm not on much. That's alright. Are you EU or US?
Arkena Wyrnspire Turalyon Plus 1641	Posted - 2013.07.03 20:12:00 - [16] - Quote I would like to help. EU TZ. Also, did you block me on Skype? Just 'cause I said I was going Caldari.
Cat Merc Oculus Felis 1637	Posted - 2013.07.03 20:15:00 - [17] - Quote Arkena Wyrnspire wrote: I would like to help. EU TZ. Also, did you block me on Skype? Just 'cause I said I was going Caldari. No I didn't.

CCP Mintchip C C P C C P Alliance 463	Posted - 2013.07.03 20:17:00 - [18] - Quote Yeah I think a channel is great! It's always good to see those in the community step up and try to make the SOCIAL beginning for new players better. We can lead a horse to water, but we can't make them drink! So if you guys are good to new players and help each other out - there's ENDLESS possibilities! Stares into the distance CCP Mintchip // Twitter - @CCP_Mintchip Dust 514 Community Rep

DS 10 G I A N T EoN. 513	Posted - 2013.07.03 20:25:00 - [19] - Quote CCP Mintchip wrote: Yeah I think a channel is great! It's always good to see those in the community step up and try to make the SOCIAL beginning for new players better. We can lead a horse to water, but we can't make them drink! So if you guys are good to new players and help each other out - there's ENDLESS possibilities! Stares into the distance Your enthusiasm is hilarious. Anywho, throw me on the list, Cat. You need some NA reps. I'll either be on DS 10 or DS Training.
Solomon Malcolm BurgezzE.T.F 32	Posted - 2013.07.03 20:35:00 - [20] - Quote 1+ you see this CCP?

Doyle Reese OSG Planetary Operations Covert Intervention 221	Posted - 2013.07.03 20:36:00 - [21] - Quote I think in addition to this, there should be an ingame tech support chat channel, so players can get a direct line to problems with the game instead of having to talk about it here
Cat Merc Oculus Felis 1640	Posted - 2013.07.03 20:37:00 - [22] - Quote DS 10 wrote: CCP Mintchip wrote: Yeah I think a channel is great! It's always good to see those in the community step up and try to make the SOCIAL beginning for new players better. We can lead a horse to water, but we can't make them drink! So if you guys are good to new players and help each other out - there's ENDLESS possibilities! Stares into the distance Your enthusiasm is hilarious. Anywho, throw me on the list, Cat. You need some NA reps. I'll either be on DS 10 or DS Training. Hey DS, do you mind making a video to spread the word about this?
DS 10 G I A N T EoN. 513	Posted - 2013.07.03 20:50:00 - [23] - Quote Cat Merc wrote: DS 10 wrote: CCP Mintchip wrote: Yeah I think a channel is great! It's always good to see those in the community step up and try to make the SOCIAL beginning for new players better. We can lead a horse to water, but we can't make them drink! So if you guys are good to new players and help each other out - there's ENDLESS possibilities! Stares into the distance Your enthusiasm is hilarious. Anywho, throw me on the list, Cat. You need some NA reps. I'll either be on DS 10 or DS Training. Hey DS, do you mind making a video to spread the word about this? Actually, that works out perfectly. Next New Player's Guide video is about the chat menu.
Cat Merc Oculus Felis 1640	Posted - 2013.07.03 20:51:00 - [24] - Quote DS 10 wrote: Cat Merc wrote: DS 10 wrote: CCP Mintchip wrote: Yeah I think a channel is great! It's always good to see those in the community step up and try to make the SOCIAL beginning for new players better. We can lead a horse to water, but we can't make them drink! So if you guys are good to new players and help each other out - there's ENDLESS possibilities! Stares into the distance Your enthusiasm is hilarious. Anywho, throw me on the list, Cat. You need some NA reps. I'll either be on DS 10 or DS Training. Hey DS, do you mind making a video to spread the word about this? Actually, that works out perfectly. Next New Player's Guide video is about the chat menu. Awesome. I'll be sure to check that out.
shaman oga Nexus Balusa Horizon DARKSTAR ARMY 245	Posted - 2013.07.03 21:07:00 - [25] - Quote +1, the shaman approves this channel
Ana Mosity Kameira Lodge Amarr Empire 34	Posted - 2013.07.03 21:16:00 - [26] - Quote Nin Ker wrote: Cat Merc wrote: Nin Ker wrote: The new player experience can't be accurately measured by an experienced player. Since you know the maps, the weapons and the game modes. If you really want to do a project, meet new players. Speak to new players and group up with them. Hear what they have to say and act on that feedback. Doing a project based primarily on an experienced player creating an alt is as I have said, not a new player experience. Being that I have only been playing a relatively short time and seen not only the amount you post but the average quality of said posts, I don't think you should be a representative of any kind. Why did I say that? I get the feeling you're angling for a CPM position next year. Trying to make yourself an advocate of something. I am putting some limits on myself to mimic what a player would do. For example, I won't be fitting anything until after the second match. I am also giving my sister a go with this game to see how she reacts. I will document this as well, but she is not available right now. And while yes, I post frequently and my quality of posts is, lets say, subpar (:P), that's because I am annoyed with what CCP is doing. I want this game to succeed, so this is my way of trying to help. And no, I do not want to be on the CPM, this is more commitment than I can really take. It's a comment issue, your sure? As not five hours seems to go passed without a new thread. If you really want to improve the new player experience, truly want to do it. Then I'd be happy to help but I'd strongly suggest over hauling the idea. Make a channel for new players. Promote it here on the forums. See if we can't get a Eve Dev to make it a community spot light so people know it exists. CCP Mintchip might even help with that, community liaison and all. Play some matches with them and take notes on what they have to say. It may sound like a lot of work but split between two or three people (especially if they happened to be in different time zones) would make a project like this remarkably easy. Organize meet and greet events. See if we can't get representatives from established corporations and alliance to pop in and lead a squad or just tag along. Offering advice on fits, suits, play styles. All of this would help make the game more welcoming, more open and hopefully give people a desire to keep fighting. Great idea, but at least credit the person that gave it to you and not claim it was yours.
EternalRMG ZionTCD 313	Posted - 2013.07.03 21:20:00 - [27] - Quote ill help too
Cat Merc Oculus Felis 1642	Posted - 2013.07.03 21:21:00 - [28] - Quote Ana Mosity wrote: Nin Ker wrote: Cat Merc wrote: Nin Ker wrote: The new player experience can't be accurately measured by an experienced player. Since you know the maps, the weapons and the game modes. If you really want to do a project, meet new players. Speak to new players and group up with them. Hear what they have to say and act on that feedback. Doing a project based primarily on an experienced player creating an alt is as I have said, not a new player experience. Being that I have only been playing a relatively short time and seen not only the amount you post but the average quality of said posts, I don't think you should be a representative of any kind. Why did I say that? I get the feeling you're angling for a CPM position next year. Trying to make yourself an advocate of something. I am putting some limits on myself to mimic what a player would do. For example, I won't be fitting anything until after the second match. I am also giving my sister a go with this game to see how she reacts. I will document this as well, but she is not available right now. And while yes, I post frequently and my quality of posts is, lets say, subpar (:P), that's because I am annoyed with what CCP is doing. I want this game to succeed, so this is my way of trying to help. And no, I do not want to be on the CPM, this is more commitment than I can really take. It's a comment issue, your sure? As not five hours seems to go passed without a new thread. If you really want to improve the new player experience, truly want to do it. Then I'd be happy to help but I'd strongly suggest over hauling the idea. Make a channel for new players. Promote it here on the forums. See if we can't get a Eve Dev to make it a community spot light so people know it exists. CCP Mintchip might even help with that, community liaison and all. Play some matches with them and take notes on what they have to say. It may sound like a lot of work but split between two or three people (especially if they happened to be in different time zones) would make a project like this remarkably easy. Organize meet and greet events. See if we can't get representatives from established corporations and alliance to pop in and lead a squad or just tag along. Offering advice on fits, suits, play styles. All of this would help make the game more welcoming, more open and hopefully give people a desire to keep fighting. Great idea, but at least credit the person that gave it to you and not claim it was yours. Look below his post. I had this idea for a while, him suggesting it made it clear that this is a good idea. The problem with me is that I never know what is a good idea or not, and I tend to shy away from ideas like these. "Play some matches with them and take notes on what they have to say. It may sound like a lot of work but split between two or three people (especially if they happened to be in different time zones) would make a project like this remarkably easy. Organize meet and greet events. See if we can't get representatives from established corporations and alliance to pop in and lead a squad or just tag along. Offering advice on fits, suits, play styles." This however is new to me, and I will fully credit him for this idea.
Ana Mosity Kameira Lodge Amarr Empire 34	Posted - 2013.07.03 21:23:00 - [29] - Quote lol whatever. Someone detailed the idea word for word and you happened to do it a few hours later. Good idea all the same, just clearly not yours.
Nin Ker Forsaken Immortals 26	Posted - 2013.07.03 21:24:00 - [30] - Quote I don't actually mind who uses it. So long as it helps new players enjoy the game a lot more.



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