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TheAmazing FlyingPig
Crux Special Tasks Group Gallente Federation
1162
|
Posted - 2013.06.24 02:51:00 -
[1] - Quote
There are many among the community that feel that CCP isn't reading threads being posted by players. Whether they be one-line troll posts or multi-part in-depth essays on the mechanics of one aspect of the game, not every post has that fancy blue / red tag next to them, and from what I'm seeing, makes people think that they are being ignored.
What I'm proposing is to use the current notification system to notify the thread creator when their thread is viewed by CCP staff (or possibly CPM members). This would at least show that a member of CCP has viewed your post (or, for the cynics out there, tabbed it open and closed it) and might help the community feel as though they are being heard.
This could also extend into the post itself. At the top of the post window, you can see if / when someone last edited their post. You could slap on there "Viewed By CCP" to the right of the "Edited By: Derp" for everyone to see.
We know that CCP doesn't have the time to comment on every thread, but to know that it was at least looked at by CCP could help with the lack of communication the community is currently complaining about.
Please, no trolls in here. If you like it, you like it, if you don't, you don't. |
Skipper Jones
Condotta Rouvenor Gallente Federation
170
|
Posted - 2013.06.24 02:53:00 -
[2] - Quote
I feel like the CPM tries to read of them. Then picks the good ones to send them to CCP. You may see SocksFour and Vegas around though.
The Idea is good though. Sometimes I wonder if I've just wasted my time making a thread.. |
TheAmazing FlyingPig
Crux Special Tasks Group Gallente Federation
1162
|
Posted - 2013.06.24 02:56:00 -
[3] - Quote
Skipper Jones wrote:I feel like the CPM tries to read of them. Then picks the good ones to send them to CCP. You may see SocksFour and Vegas around though. I have no doubt in my mind that the CPM are doing their jobs and relaying good threads to CCP for viewing, and I really appreciate CCP LogicLoop popping into the IRC chat to talk with us. I've just been seeing a lot of threads being created asking for more communication from CCP, and I think that by having people know that their content was at the very least viewed by a staff member, it would help the community feel like they are being heard. |
Master Jaraiya
Ultramarine Corp
292
|
Posted - 2013.06.24 02:58:00 -
[4] - Quote
+1 This couldn't do anything other than benefit the Community at large! |
Wrath Red-Feather
G I A N T EoN.
45
|
Posted - 2013.06.24 03:11:00 -
[5] - Quote
Master Jaraiya wrote:+1 This couldn't do anything other than benefit the Community at large!
I love the idea, makes me feel all warm and fuzzy. |
Skipper Jones
Condotta Rouvenor Gallente Federation
171
|
Posted - 2013.06.24 03:36:00 -
[6] - Quote
TheAmazing FlyingPig wrote:Skipper Jones wrote:I feel like the CPM tries to read of them. Then picks the good ones to send them to CCP. You may see SocksFour and Vegas around though. I have no doubt in my mind that the CPM are doing their jobs and relaying good threads to CCP for viewing, and I really appreciate CCP LogicLoop popping into the IRC chat to talk with us. I've just been seeing a lot of threads being created asking for more communication from CCP, and I think that by having people know that their content was at the very least viewed by a staff member, it would help the community feel like they are being heard.
How do you guys get conversations with the CCP guys? I've heard some people talk about their conversations with CCP but never found out how to actually get a hold of them. |
TheAmazing FlyingPig
Crux Special Tasks Group Gallente Federation
1164
|
Posted - 2013.06.24 03:40:00 -
[7] - Quote
Skipper Jones wrote:TheAmazing FlyingPig wrote:Skipper Jones wrote:I feel like the CPM tries to read of them. Then picks the good ones to send them to CCP. You may see SocksFour and Vegas around though. I have no doubt in my mind that the CPM are doing their jobs and relaying good threads to CCP for viewing, and I really appreciate CCP LogicLoop popping into the IRC chat to talk with us. I've just been seeing a lot of threads being created asking for more communication from CCP, and I think that by having people know that their content was at the very least viewed by a staff member, it would help the community feel like they are being heard. How do you guys get conversations with the CCP guys? I've heard some people talk about their conversations with CCP but never found out how to actually get a hold of them. If you're talking about the IRC chat I mentioned., if you head over to Dust514.Org (pre-release Dust514 fansite), hit the tab that says "Chat", choose a name, and you're in. Devs aren't always in there, but sometimes they do pop in for a quick chat. When I say chat, I mean like chat chat, not just to present news or the like, but talk for the sake of talking. Dust topics do pop up though. |
Wolfica
Planetary Response Organization
71
|
Posted - 2013.06.24 05:52:00 -
[8] - Quote
how do we know CCP will look at this thread though? ive made almost the exact same post and after a day or so it got shoved to the undless pits of the F/R forums.
my idea was to have the blue/red tag by the post but not have DEV/GM inside of it unless the posted something, that way we know if they read it or if they commented back on it |
The Loathing
The Southern Legion RISE of LEGION
133
|
Posted - 2013.06.24 05:54:00 -
[9] - Quote
Great idea. |
Ghural
The Southern Legion RISE of LEGION
91
|
Posted - 2013.06.24 06:00:00 -
[10] - Quote
No.
But a 'read by Ghural' tag is something I think we can all enjoy. |
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KEROSIINI-TERO
Seraphim Initiative. CRONOS.
483
|
Posted - 2013.06.24 15:25:00 -
[11] - Quote
Like the OP. +1. |
Daedric Lothar
Onslaught Inc RISE of LEGION
697
|
Posted - 2013.06.24 15:30:00 -
[12] - Quote
I think this is probably a pretty bad idea, I think you may be dissapointed with how many post they actually read.
I remember reading a DEV post once where they put, loose quote "We made this person read every post in this one thread" and it was a pretty big thread, but only took 20 minutes to go through.
If they are proud of that, I doubt they even look at the forums except to lock your junk. |
TheAmazing FlyingPig
Crux Special Tasks Group Gallente Federation
1170
|
Posted - 2013.06.24 15:35:00 -
[13] - Quote
Daedric Lothar wrote:I think this is probably a pretty bad idea, I think you may be dissapointed with how many post they actually read.
I remember reading a DEV post once where they put, loose quote "We made this person read every post in this one thread" and it was a pretty big thread, but only took 20 minutes to go through.
If they are proud of that, I doubt they even look at the forums except to lock your junk. Tbh, we could be very disappointed with how many threads they look at. We also could be very surprised to see this tag on every thread. We won't know either way unless there's some indicator that the thread was looked at.
Also, this idea only extends to the original post. For each additional post in the thread to have this tag would be a bit overkill. |
Scheneighnay McBob
Bojo's School of the Trades
1739
|
Posted - 2013.06.24 15:42:00 -
[14] - Quote
"viewed by CCP- they lol'd" should be another one |
Daedric Lothar
Onslaught Inc RISE of LEGION
699
|
Posted - 2013.06.24 16:34:00 -
[15] - Quote
TheAmazing FlyingPig wrote:Daedric Lothar wrote:I think this is probably a pretty bad idea, I think you may be dissapointed with how many post they actually read.
I remember reading a DEV post once where they put, loose quote "We made this person read every post in this one thread" and it was a pretty big thread, but only took 20 minutes to go through.
If they are proud of that, I doubt they even look at the forums except to lock your junk. Tbh, we could be very disappointed with how many threads they look at. We also could be very surprised to see this tag on every thread. We won't know either way unless there's some indicator that the thread was looked at. Also, this idea only extends to the original post. For each additional post in the thread to have this tag would be a bit overkill.
Plus if I was CCP, I would just develop a script that basically marked all post as Viewed by CCP |
Sinboto Simmons
SVER True Blood Public Disorder.
259
|
Posted - 2013.06.24 21:31:00 -
[16] - Quote
Fantastic idea |
TheAmazing FlyingPig
Crux Special Tasks Group Gallente Federation
1176
|
Posted - 2013.06.24 22:54:00 -
[17] - Quote
Daedric Lothar wrote:TheAmazing FlyingPig wrote:Daedric Lothar wrote:I think this is probably a pretty bad idea, I think you may be dissapointed with how many post they actually read.
I remember reading a DEV post once where they put, loose quote "We made this person read every post in this one thread" and it was a pretty big thread, but only took 20 minutes to go through.
If they are proud of that, I doubt they even look at the forums except to lock your junk. Tbh, we could be very disappointed with how many threads they look at. We also could be very surprised to see this tag on every thread. We won't know either way unless there's some indicator that the thread was looked at. Also, this idea only extends to the original post. For each additional post in the thread to have this tag would be a bit overkill. Plus if I was CCP, I would just develop a script that basically marked all post as Viewed by CCP I don't think CCP's agenda involves forcing us into tin foil hat discussions about how they purposely mislead, lie, and deceive their playerbase. Not every action on their part is designed to make the community rage while they sit at their desks, sipping wine and adjusting their monocles.
I can understand how it would be easy to manipulate this system on their end. Some companies would probably go to such lengths to keep the money flowing. I don't believe CCP to be one of these companies, however you're free to form your own opinion. |
Django Quik
R.I.f.t
739
|
Posted - 2013.06.24 23:21:00 -
[18] - Quote
I'm pretty certain that either a dev or GM reads every single thread on the forum, so there'd be little point in having a notification for this go out to every thread that gets posted. |
TheAmazing FlyingPig
Crux Special Tasks Group Gallente Federation
1176
|
Posted - 2013.06.25 00:15:00 -
[19] - Quote
Django Quik wrote:I'm pretty certain that either a dev or GM reads every single thread on the forum, so there'd be little point in having a notification for this go out to every thread that gets posted. I am too. If you look over General Discussion, there's plenty of threads that go something like "CCP doesn't listen", "CCP doesn't care", "CCP doesn't even read these", "No communication"... stuff like that. I'm just trying to find a way to somewhat remedy the current situation. |
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CCP Frame
C C P C C P Alliance
1156
|
Posted - 2013.06.25 03:32:00 -
[20] - Quote
I will tell you now: every single thread created on forums is being read. I also mentioned the future CMR dev blog that will explain how feedback collection process works and I think it will be exciting for you guys to get more insights into the process. But until then - keep posting! :) |
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Nova Knife
Seituoda Taskforce Command Caldari State
1070
|
Posted - 2013.06.25 04:40:00 -
[21] - Quote
The posts being read has never been the problem.
The problem lies mostly within CCP not encouraging the designers to engage the community themselves, using the community team as middle-men instead. No matter how good the community team and the CMR process are... This will always be an un-ideal feedback process.
Though, ask yourself this : Reading the forums as a whole... Do you see a whole lot of encouragement for activity? Granted: The forums would be a whole lot less 'toxic' if the designers would talk to the players, and the game would be a whole lot better off. Yet, taking one glance at the forums, can you blame anyone who isn't a masochist for not bothering to take the plunge?
It's a catch-22. The forums wouldn't be (as much of) a cesspool if the devs would just interact and feed the community with the engagement and attention they are desperately craving. Yet, that very cesspool is one of the things that keeps them away. Face it, while there are a few awesome posters... The majority of us here on the forums went full tard long ago under the mistaken premise of 'trolling' (Hint: If you need to make yourself look like a moron or be obscene to get attention, you're not a troll. You're just a moron.)
Coupled with the people acting out over the general over-moderation of the forums (Which again, is a result of itself in a vicious circle)
Basically: If we want to see CCP employees WANTING to spend a lot of time on the forums and not posting the bare minimum because their supervisor told them to... We need to make a conscious effort as a community to stop going full tard over every little thing. We need to show CCP that discussions with us with actually bear good fruits and help the game progress into something we all love.
It's safe to say that after all this time, CCP's not going to make the first move here. As a community, we need to police ourselves and grow the **** up. Being assholes to CCP has done nothing but drive them further away. We might be pissed at CCP, and with very good reason to be pissed at CCP in most cases. But... if all they see when they look at the forums is a bunch of entitled, whiny, impertinent brats... That's exactly how we can expect to be treated.
Instead, Help show CCP that we're mature, capable of holding reasonable and productive discussions, and that actually talking with us will improve the game by MILES more than they would've done on their own by excluding us from 'the process' until it was time to spoonfeed it to us. Fact of the matter is : If someone likes you, they're far more likely to engage with you more than their job requires, because they actually enjoy it.
/Rant |
The Robot Devil
BetaMax. CRONOS.
472
|
Posted - 2013.06.25 07:53:00 -
[22] - Quote
+1 to Nova. I haven't been reading the forum because it is a downer. If I was CCP I wouldn't read them either and I sure as hell wouldn't post anything that could be view as a promise, timeline or any other statement that could be used against me later. These forums are toxic and we do need to grow up. |
Robert JD Niewiadomski
NULLIMPEX INC
205
|
Posted - 2013.06.25 09:27:00 -
[23] - Quote
@Devs communicating with players... from my professional experience...
Imagine this situation:
A new invoice procesing and printing software is being installed at remote sugar refinery. Something's gone wrong and the software works very slooooowly. Meanwhile farmers wait in line to unload their sugar beets, get paid and go home. But they can't get any money until computer processes the transaction. They are getting nervous. Devs are getting nervous too because they too want go back home and get paid for the software deployment. But they know their work is far from finished and the mob is getting angry. The situation is indeed hot. Then a nice lady comes in to cheer the devs and asks them innocently: Gents, would you like to meet with the farmers?
Now put yourself in CCP Devs shoes and ask yourself: Would i like to meet with mad and angry players? I do what i can and try hard to fix things fast but they are so unpatient and demanding... Gosh what do i do? Well, I better keep on quietly deving...
Keep in mind that most software engineers are rather nerdy, quiet people with some deficiency in user communication Happily it changes for the better as working with computers stops to be seen as something "nerdy"... |
Aeon Amadi
Unkn0wn Killers
1635
|
Posted - 2013.06.25 14:25:00 -
[24] - Quote
CCP Frame wrote:I will tell you now: every single thread created on forums is being read. I also mentioned the future CMR dev blog that will explain how feedback collection process works and I think it will be exciting for you guys to get more insights into the process. But until then - keep posting! :)
Right, but is itactually being read or just "read" by the topical adhesive that is your forum scanning software, as mentioned by Heinreich Jagerblitzen? |
Aeon Amadi
Unkn0wn Killers
1636
|
Posted - 2013.06.25 14:29:00 -
[25] - Quote
Nova Knife wrote:The posts being read has never been the problem.
The problem lies mostly within CCP not encouraging the designers to engage the community themselves, using the community team as middle-men instead. No matter how good the community team and the CMR process are... This will always be an un-ideal feedback process.
Though, ask yourself this : Reading the forums as a whole... Do you see a whole lot of encouragement for activity? Granted: The forums would be a whole lot less 'toxic' if the designers would talk to the players, and the game would be a whole lot better off. Yet, taking one glance at the forums, can you blame anyone who isn't a masochist for not bothering to take the plunge?
It's a catch-22. The forums wouldn't be (as much of) a cesspool if the devs would just interact and feed the community with the engagement and attention they are desperately craving. Yet, that very cesspool is one of the things that keeps them away. Face it, while there are a few awesome posters... The majority of us here on the forums went full tard long ago under the mistaken premise of 'trolling' (Hint: If you need to make yourself look like a moron or be obscene to get attention, you're not a troll. You're just a moron.)
Coupled with the people acting out over the general over-moderation of the forums (Which again, is a result of itself in a vicious circle)
Basically: If we want to see CCP employees WANTING to spend a lot of time on the forums and not posting the bare minimum because their supervisor told them to... We need to make a conscious effort as a community to stop going full tard over every little thing. We need to show CCP that discussions with us with actually bear good fruits and help the game progress into something we all love.
It's safe to say that after all this time, CCP's not going to make the first move here. As a community, we need to police ourselves and grow the **** up. Being assholes to CCP has done nothing but drive them further away. We might be pissed at CCP, and with very good reason to be pissed at CCP in most cases. But... if all they see when they look at the forums is a bunch of entitled, whiny, impertinent brats... That's exactly how we can expect to be treated.
Instead, Help show CCP that we're mature, capable of holding reasonable and productive discussions, and that actually talking with us will improve the game by MILES more than they would've done on their own by excluding us from 'the process' until it was time to spoonfeed it to us. Fact of the matter is : If someone likes you, they're far more likely to engage with you more than their job requires, because they actually enjoy it.
/Rant
A better solution would be just to kill off the General Discussions subforum and then strictly enforce the others. Just saying. |
ImpureMort
Seykal Expeditionary Group Minmatar Republic
107
|
Posted - 2013.06.25 14:41:00 -
[26] - Quote
+1 |
Daedric Lothar
Onslaught Inc RISE of LEGION
710
|
Posted - 2013.06.25 14:47:00 -
[27] - Quote
Nova Knife wrote: Instead, Help show CCP that we're mature, capable of holding reasonable and productive discussions, and that actually talking with us will improve the game.... /Rant
Hmm..... You seem to have the very good stuff.. Whatever it is, just remember to pass it, sharing is caring.
<><><><><><><><><><><>
I was reading the most recent DEV blog 6/21 and I couldn't help but feel it was incredible snarky and sarcastic on at least one point. It references that they got the help of the player base to implement their new features, but the references basically shows them going from something good to something terrible and then thanking the community.
Its like, well he had Skirmish 1.0, and you guys didn't like it.... so you got Skirmish 2.0, thanks community.
<><><><><><><><><><><>
The forums seem to be loaded with people with absolutely terrible ideas, listening to the community actually sounds like a truly horrible way for CCP to do business. If they are going to listen to us, then we need a better system for getting "GOOD" ideas across. A better voting system then hitting the like button, and "maybe" a downvoting system for moving unproductive troll threads into their own seperate section of the forums (Still there to be seen, but off the main board)
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