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JIAF-PR
Inmortales LLC Amenaza Inminente
61
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Posted - 2014.03.21 14:19:00 -
[31] - Quote
SUCIA-KEILY wrote:El espa+¦ol o castellano como querais llamarlo es la segunda lengua mas hablada en el mundo.
Que CCP quiera eleminarna me resulta mui .............. en serio CCP usted perdio el norte En realidad 2da en dispersi+¦n y 3ra en cantidad, la 1ra en cantidad era el mandarin aunque ahora no estoy seguro porque en China se comenz+¦ a ense+¦ar ingl+¬s. Perdonen por divagar; pero en relacion al tema creo que le estan apostando a los paises con buena economia en vez de a los idiomas que mas se hablan alrededor del mundo, porque -+cuantos paises en el mundo hablan ruso, alem+ín y/o japon+¬s que no sean sus respectivos paises?
"Los grandes no son grandes sino porque estamos de rodillas. Levantémonos"
GÇô Pedro Albizu Campos
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Nelheim Niflheim
FACTION WARFARE ARMY FACTION WARFARE ALLIANCE
0
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Posted - 2014.03.21 17:22:00 -
[32] - Quote
In fact , no problem with that remove the Spanish . because players are Spanish speaking only 5% is all , the number of corporations that are , are just the same guy with another character on the same account . is all we are basically few, therefore prefieron to remove the bracket and keep adding things to Dust 514 , instead of continuing to maintain and wasting more time with updates.
English is also not difficult to learn, and the game will continue in Spanish , there will only support forum , is all. None of the other world, is neither bad nor good , it's just progress. Are also few in Dust 514 , and most of those who speak Spanish , do not know we play well and honestly , insult you , criticize you , and have a huge ego. in any form, is bad remove an arm , but for others this well , less time on other things and can continue working on other games and other updates such as Valkyria EVE and Dust 514 .
It is my humble opinion, it lei all news and if it is sad , but let's face it , are few, and 5% of people who speak Spanish only 1% playing Dust 514 other plays Call Of Duty Ghost or Battlefield 4 or three . If only we were 10% and 1 % CPC would leave the Spanish language support.
The Spanish-speaking countries has no PS Store, so we are in the same, the only way is to lose the English account, so become English player and not of that country.
Good job CCP is a good idea to delete the Spanish carrier, eve online dictionary also is almost impossible with the amount of things you have. CCP is also not a huge company, it is more a medium to large company.
Sincerely someone who speaks Spanish and adopted the decision of CPC. |
Soraya Xel
Abandoned Privilege Top Men.
1751
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Posted - 2014.03.21 18:16:00 -
[33] - Quote
Nelheim, I think you'd be surprised how large of a portion our Spanish speaking players are.
I have a hard time accepting that this is a good place to cut corners on budget, because language support opens up large swaths of the planet to the possibility of being customers.
I'd like to be your CPM1 candidate
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JIAF-PR
Inmortales LLC Amenaza Inminente
61
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Posted - 2014.03.21 20:23:00 -
[34] - Quote
Nelheim Niflheim wrote:In fact , no problem with that remove the Spanish . because players are Spanish speaking only 5% is all , the number of corporations that are , are just the same guy with another character on the same account . is all we are basically few, therefore prefieron to remove the bracket and keep adding things to Dust 514 , instead of continuing to maintain and wasting more time with updates. English is also not difficult to learn, and the game will continue in Spanish , there will only support forum , is all. None of the other world, is neither bad nor good , it's just progress. Are also few in Dust 514 , and most of those who speak Spanish , do not know we play well and honestly , insult you , criticize you , and have a huge ego. in any form, is bad remove an arm , but for others this well , less time on other things and can continue working on other games and other updates such as Valkyria EVE and Dust 514 . It is my humble opinion, it lei all news and if it is sad , but let's face it , are few, and 5% of people who speak Spanish only 1% playing Dust 514 other plays Call Of Duty Ghost or Battlefield 4 or three . If only we were 10% and 1 % CPC would leave the Spanish language support. The Spanish-speaking countries has no PS Store, so we are in the same, the only way is to lose the English account, so become English player and not of that country. Good job CCP is a good idea to delete the Spanish carrier, eve online dictionary also is almost impossible with the amount of things you have. CCP is also not a huge company, it is more a medium to large company. Sincerely someone who speaks Spanish and adopted the decision of CPC. Add the reference of that data.
"Los grandes no son grandes sino porque estamos de rodillas. Levantémonos"
GÇô Pedro Albizu Campos
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Alexius Atmora
MEN IN BLACK OPS
35
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Posted - 2014.03.21 20:41:00 -
[35] - Quote
Removal of customer service for all languages GÇïGÇïother than Russian, Japanese or German seems like a complete injustice from CCP to players who are not fluent in those languagesGÇïGÇï.
I will speak for my community, the Hispanic community:
We are many and we are DUST from the beginning, the very large amount of active players, and even bigger is the amount of players who are part of Hispanic corporations. We have no obligation to speak English fluently. So little care about? I agree with the OP ...
''El bien del grupo debe prevalecer sobre el beneficio individual''. Antigua creencia Detei a la que estoy entregado...
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xxwhitedevilxx M
Maphia Clan Corporation
1939
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Posted - 2014.03.21 23:43:00 -
[36] - Quote
Let's make a deal: pretend I know nothing of english: I'll simply write down my own opinion in italian, considering we have no answer to our feedback and bugs forums since December, it's up to you to translate it then.
Spero che cos+¼ vada meglio, cara ccp, considerando che ci hai tolto l'unico GM che riusciva a capire l'italiano. D'ora in poi ogni mio post nella seione "Discussioni Generali"sar+á in italiano, in segno di protesta.
>Bastard I : "Cce me ne... futt! XD"
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Iron Wolf Saber
Den of Swords
13608
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Posted - 2014.03.22 09:03:00 -
[37] - Quote
xxwhitedevilxx M wrote:Let's make a deal: pretend I know nothing of english: I'll simply write down my own opinion in italian, considering we have no answer to our feedback and bugs forums since December, it's up to you to translate it then.
Spero che cos+¼ vada meglio, cara ccp, considerando che ci hai tolto l'unico GM che riusciva a capire l'italiano. D'ora in poi ogni mio post nella sezione "Discussioni Generali"sar+á in italiano, in segno di protesta.
Google Translate : I hope it gets better, dear ccp, considering we've taken the only GM who could not understand Italian. From now on all my post in the "General Discussion" will be in Italian, in a sign of protest.
:( Dont you hate it that technology COULD potentially put linguist out of a job ><
CPM 0 Secretary
Omni-Soldier, Forum Warrior, Annoying Artist
\\= Advanced Caldari Assault // Unlocked
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xxwhitedevilxx M
Maphia Clan Corporation
1944
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Posted - 2014.03.22 13:20:00 -
[38] - Quote
Iron Wolf Saber wrote:xxwhitedevilxx M wrote:Let's make a deal: pretend I know nothing of english: I'll simply write down my own opinion in italian, considering we have no answer to our feedback and bugs forums since December, it's up to you to translate it then.
Spero che cos+¼ vada meglio, cara ccp, considerando che ci hai tolto l'unico GM che riusciva a capire l'italiano. D'ora in poi ogni mio post nella sezione "Discussioni Generali"sar+á in italiano, in segno di protesta. Google Translate : I hope it gets better, dear ccp, considering you've fired the only GM who could actually understand Italian. From now on all my post in the "General Discussion" will be in Italian, in a sign of protest.
fixed
Google translate is not really precise sometimes...
>Bastard I : "Cce me ne... futt! XD"
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Iron Wolf Saber
Den of Swords
13616
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Posted - 2014.03.22 19:55:00 -
[39] - Quote
xxwhitedevilxx M wrote:Iron Wolf Saber wrote:xxwhitedevilxx M wrote:Let's make a deal: pretend I know nothing of english: I'll simply write down my own opinion in italian, considering we have no answer to our feedback and bugs forums since December, it's up to you to translate it then.
Spero che cos+¼ vada meglio, cara ccp, considerando che ci hai tolto l'unico GM che riusciva a capire l'italiano. D'ora in poi ogni mio post nella sezione "Discussioni Generali"sar+á in italiano, in segno di protesta. Google Translate : I hope it gets better, dear ccp, considering you've fired the only GM who could actually understand Italian. From now on all my post in the "General Discussion" will be in Italian, in a sign of protest. fixed Google translate is not really precise sometimes...
Rightly so but I understood what was being said mostly. I am not sure how on the mark GT is going back into those languages.
CPM 0 Secretary
Omni-Soldier, Forum Warrior, Annoying Artist
\\= Advanced Caldari Assault // Unlocked
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Mell caneva
Megadex-ESP
33
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Posted - 2014.03.22 23:07:00 -
[40] - Quote
Iron Wolf Saber wrote:Anyways I poked for a blue post and one may visit. Overall its not that CCP rates the unsupported players as second class; it is just when it comes to costs vs shove the extra team support and community team members are usually on the chopping block first in any game company. Last big let go that CCP announced publically quite a few community members saw the way out. Blizzard has a similar deal; they also included a large number of interns.
As CPM I have no influence when it comes to business decisions. I can express how upset you guys are over this but that's the breaks. CCP just doesn't have the means to translate the game every language in the world and doesn't have the means to support customers in every major language in the world. I mean when was the last time you heard a game use Tagalog?
Alternatively; There is nothing for bading the use of using google translate to file for tickets and reports. Just have a lower expectancy of highly desirable results.
As for GM and forum moderation; there is nothing much more you, me and CCP can do outside of trying to get a bilingual spanish community team member on the task who isn't part of the GM house.
Well, I know that don't will to be, but at least, how you are a GM please, please, that the only thing I ask to you, erase all the stickys of our forums, we have stickys of the 1.5 1.6 1.7 please, erase all that, thats the better you can do for us, please, is very difficult to contact a GM that heed you, and more difficult that he comment yout post or something like that, I know is difficult, but we need it the fast possible, we have like 14 stickys per page, thats all I ask for you.
Please, the Spanish community will thanks you, very very much, please, erase all that f**** stickys that are there, please, please, I ask you by heart, at least if we could have a moderator, we should have a confortable forum :D.
Thanks for your time! :D :D :D :D
I hope you read that XD
Yo no estoy loco, solo estoy demente.
Diario de Jhonatan (XBOXER091)
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Flyingconejo
KILL-EM-QUICK RISE of LEGION
633
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Posted - 2014.03.22 23:45:00 -
[41] - Quote
Well, I could not login for a couple of days, so I'm afraid that I will reply to all your posts in the following wall of text. I excuse myself in advance.
Iron Wolf Saber wrote:Anyways I poked for a blue post and one may visit........ .....As CPM I have no influence when it comes to business decisions. I can express how upset you guys are over this but that's the breaks.
First, I want to say that I didn't place your name in the thread because I felt you were involved in this decision in any way. The only reason I named you specifically is because you are the most active CPM on the forums, and I knew you would read the thread and answer. As I posted before, I know that you (the CPM) have no say in the decisions made by CCP.
If as you say, you have poked a dev already about this, then as far as I'm concerned, you already have done almost everything you could. Thank you for that, and please, keep pestering them until they post here, please.
Quote:@xxwhitedevilxx M
Google Translate : I hope it gets better, dear ccp, considering you've fired the only GM who could actually understand Italian. From now on all my post in the "General Discussion" will be in Italian, in a sign of protest.
@Iron Wolf Saber
Google Translate : I hope it gets better, dear ccp, considering we've taken the only GM who could not understand Italian. From now on all my post in the "General Discussion" will be in Italian, in a sign of protest.
:( Dont you hate it that technology COULD potentially put linguist out of a job ><
The merits of Google Translate are not the point of this thread. However, I think linguists don't have cause to worry much at the moment. There is a reason why no one uses GT for anything remotely serious.
Is it me, or GT gave us a translation in the underlined part that could be interpreted as exactly the opposite of what Whitedevil wanted to say in his Italian post?
Remember that people usually don't open support tickets for the fun of it, but because they have issues with the game. Rewards, sp, refunds, Aurum... A bad translation could be a serious issue if money is involved.
Iron Wolf Saber wrote: [CCP]...doesn't have the means to support customers in every major language in the world. I mean when was the last time you heard a game use Tagalog?
Of course CCP can't support and translate the game into every language existing in the world.
However, if at release date CCP had launched DUST translated and supported into Tagalog, I would expect CCP to keep that support. Otherwise, I would understand that players from the Philippines would have a legit cause for complaining about being mistreated.
Iron Wolf Saber wrote: ... this does give some opportunities for the most committed bilinguals of the game some leadership role.
That's one way of looking at it. The way I look at it is that the flow of information from CCP to the community and viceversa, will be restricted to the minority of middlemen that can speak two languages.
I mean, sure, it is an opportunity for some people, but it is a loss for most of the community.
The chances for any info that comes through those bilingual middlemen to be altered will always be there, however remote.
CCP is the only source of info that can be trusted to be neutral and accurate. And not always.
Iron Wolf Saber wrote:This also allows for leaders to rise up to be a rally point with issues.
Great advice. Well, I want to lead nothing, but pointing an issue is exactly what this thread is about.
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Flyingconejo
KILL-EM-QUICK RISE of LEGION
633
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Posted - 2014.03.22 23:48:00 -
[42] - Quote
Iron Wolf Saber wrote: Luckily this also does not restrict the community team from having members that can post in the other language without having to use google translate
I'm not sure I understand this.
If by community team you mean a CCP employee, like CCP Logibro, that could post for example a dev blog in another language he knew, well, I guess the possibility is there. But it is a very remote possibility. Even in English, the blogs from the devs are scarce.
If by community team you mean the player community, well, that's exactly what we have been doing for months. The debate here is who is the lucky one. CCP certainly, after all, they have someone doing their job for free.
Not so sure about the player community being lucky.
Iron Wolf Saber wrote: As for GM and forum moderation; there is nothing much more you, me and CCP can do outside of trying to get a bilingual spanish community team member on the task who isn't part of the GM house.
As before, I'm not sure I understand this. If by bilingual Spanish Community Team member we are talking about a current CCP employee, like CCP Logibro, that could be made to at least moderate the forums now and then, then yes, that would be a good idea.
If you mean getting a player from the Spanish community as moderator, then I can see some problems with that. If he is not given moderating powers, he would not be able to actually keep the forums in order.
And if he were given moderating powers, accusations of being biased and abusing moderating powers to give advantage to his corp, his alliance, him/herself, etc...ne would appear 10 seconds after he made his first ban, lock or edit. Without CCP's backing, he would have an impossible job.
[/End of wall of text] |
Spyd Quasar
MEN IN BLACK OPS
474
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Posted - 2014.03.23 02:09:00 -
[43] - Quote
No es para tanto, yo tambi+¬n me he visto obligado a eliminar mi soporte en ingl+¬s y en AURUM hacia CCP debido a la crisis
-+Sarcasmo? No.. nooo
Life is long and hard... Grab my life!
/ /\/\ \ GÇó \ \/ / GÇó / /\/\ \
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Mell caneva
Megadex-ESP
33
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Posted - 2014.03.23 21:25:00 -
[44] - Quote
Yo no estoy loco, solo estoy demente.
Diario de Jhonatan (XBOXER091)
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Kolas7
Rebelion TLC. Zero-Day
7
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Posted - 2014.03.24 02:50:00 -
[45] - Quote
Mmmmm estoy seguro que un buen numero de tus ingresos ha de venir de gente de habla hispana, castellano, espa+¦ol como gustes llamarlo. Vas para atras CCP!! |
g li2
Grupo de Asalto Chacal RISE of LEGION
30
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Posted - 2014.03.24 08:26:00 -
[46] - Quote
That should keep the ability to report our problems in Spanish, is so obvious that no quew make any kind of comment. CCP -1000
¡¡¡HONOR!!!
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Iron Wolf Saber
Den of Swords
13671
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Posted - 2014.03.24 19:41:00 -
[47] - Quote
Please don't go protesting in general discussion in your native languages; there will be no help or sympathy there, it invites trolls to the thread and lockingbro as you are seeing now and its only going to result in a bann.
It's better to make your cases in english; find someone bilingual in your community and have them post in protest in english. As for other issues you can ask these people on how a proper ticket in english would look like.
CPM 0 Secretary
Omni-Soldier, Forum Warrior, Annoying Artist
\\= Advanced Caldari Assault // Unlocked
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Leither Yiltron
Ahrendee Mercenaries
852
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Posted - 2014.03.26 19:23:00 -
[48] - Quote
I find it disheartening that no dev response has been directed to this thread by now. If it wasn't clear a few days ago it should be more than evident now that Spanish and Italian speaking D514 players are hugely dedicated members of the community.
This post here by Logibro has been the primary response: https://forums.dust514.com/default.aspx?g=posts&m=1971141#post1971141
In it, he tells us that Shanghai is making budget cuts and that language support is one of the things that's going. And yeah, I think everyone understands that sometimes tough business decisions have to be made. Reading between the lines what you can guess is that all of the GM staff who were assigned to Dust were let go and this group happened to include many of CCP's bilingual GM's. The only languages left over are those supported by Eve; who thinks that all the GM's in Reykjavik got a memo informing them that they'll be taking on Dust 514 support in addition to their usual duties? The point here being that CCP didn't specifically let go people because their associated language group was deemed "too small"- they probably just fired everyone.
I'll eat a hat if there's anyone surprised that Dust's taking some cuts in order to continue development. After all, the community left playing are the die-est of the die-hard. For that exact reason returning support to Dust's launch languages needs to be one of the highest priorities when more funds become available. The Spanish and Italian communities have stuck with Dust despite a growing number of setbacks in development. The grizzled veterans left playing deserve just as much respect from CCP if not more than everyone else. They've supported CCP despite quite a lot of good reasons not to do so, both by playing the game and by buying AUR/packs. CCP owe them that high priority.
Until then I feel like it's our responsibility to keep this issue in the dialog between the community and CCP. Not by spamming the forums, but by keeping it near the top of every list of issues with the game. Every single one. Otherwise it's way too easy for CCP to let it slide and put it off for something that only seems more "mission-critical" because they don't have anyone around who can read the protests to the contrary. Player-retention is the most critical aspect of Dust that needs to be improved. Alienating large swathes of the remaining community is not a step towards that improvement.
Meanwhile, I'd like bolster a request made by others in this topic and direct it towards Logibro and Saberwing. I know you guys don't have much direct decision-making power for this sort of thing, but this issue sharply underscores the need for ISD moderation infrastructure's extension into Dust. Flying had a worry about accusations of bias stemming from this. As far as I know these are nipped in the bud by giving volunteers ISD-only accounts and requiring them to avoid revealing their participation in the program. It's obviously worth the tiny risk of bias and corruption to make a good first impression on new forums members who don't speak English. You can't defend the stance that ANY chance of bias/corruption is unacceptable by this point. CCP made the decisions that have gotten Dust to this point despite the support of the community. If you can't support us for a little while, fine, but at least let us support ourselves.
Have a pony
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CCP Saberwing
C C P C C P Alliance
2888
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Posted - 2014.03.27 03:11:00 -
[49] - Quote
Hey guys, I'd like to echo CCP Logibro's post from another thread:
CCP Logibro wrote:Unfortunately, we just don't have the resources at the moment to support that many languages. We are still maintaining the client translations, so that's not going away. We understand your frustration, and we will certainly pass on that there is still community desire from these language groups who love this game just as much as our other language groups.
He pretty much hit the nail on the head with his post, but I'll just reiterate his thoughts. It's a bummer, and I'm sorry that we can't continue offering Customer Support in those languages. We share that resource with our EVE friends and I know there's a demand for localised support, and at the very least I'll pass that desire up the chain.
I'd also just like to add that the GMs will be doing their darn best to answer people's petitions (despite terrible Google Translations) - just like I aim to do over Facebook, etc.
CCP Saberwing // DUST 514 Community Manager // @kanafchian
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xxwhitedevilxx M
Maphia Clan Corporation
2049
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Posted - 2014.03.27 03:57:00 -
[50] - Quote
CCP Saberwing wrote:Hey guys, I'd like to echo CCP Logibro's post from another thread: CCP Logibro wrote:Unfortunately, we just don't have the resources at the moment to support that many languages. We are still maintaining the client translations, so that's not going away. We understand your frustration, and we will certainly pass on that there is still community desire from these language groups who love this game just as much as our other language groups.
He pretty much hit the nail on the head with his post, but I'll just reiterate his thoughts. It's a bummer, and I'm sorry that we can't continue offering Customer Support in those languages. We share that resource with our EVE friends and I know there's a demand for localised support, and at the very least I'll pass that desire up the chain. I'd also just like to add that the GMs will be doing their darn best to answer people's petitions (despite terrible Google Translations) - just like I aim to do over Facebook, etc.
I'd be happy if you tell me that GM Unicorn is still ok and unharmed.
>Bastard I : "Cce me ne... futt! XD"
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Bro-metheus
Storm Wind Strikeforce Caldari State
70
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Posted - 2014.03.27 05:22:00 -
[51] - Quote
The Spanish community probably does not put the cash into the game as much as the big four mentioned do. If it was a high revenue stream CCP would probably throw more weight behind Spanish language support. Same goes for other ones as well. |
Mell caneva
Megadex-ESP
45
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Posted - 2014.03.29 04:34:00 -
[52] - Quote
I think the spanish community is the second biggest communty of dust
Yo no estoy loco, solo estoy demente.
Diario de Jhonatan (XBOXER091)
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Isa Lucifer
Praetoriani Classiarii Templares Praetoria Imperialis Excubitoris
27
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Posted - 2014.03.30 02:42:00 -
[53] - Quote
Whoever think the spanish community is small, it is really wrong. Whoever think the spanish community does not give CCP $$ is also very wrong
Espero que esto se resuelve, pero no le quito el merito a CCP. Ellos han hecho mucho con lo poco que tienen. Por favor no la cojan contra ellos, ni tampoco con ignorantes que claman que los hispanohablantes son pocos. Yo he conocido gringos que no saben donde queda Panam+í (soy de ahi) asique me imagino que esa mentalidad la trae la mayor+¡a (todos piensan que somos mexicanos, sin ofensas mis hermanos mexicanos),
Amarr Victor
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Isa Lucifer
Praetoriani Classiarii Templares Praetoria Imperialis Excubitoris
27
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Posted - 2014.03.30 02:46:00 -
[54] - Quote
If anyone needs something to be translated, please dont hesitate to send me an email.
CCP if you need a translator, let me know. I will put voluntary hours to help you guys out. I am native from Panam+í so Spanish is my mother language. Learned english since 4th grade (long time ago) and live currently at USA attending FSU.
Amarr Victor
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Soraya Xel
Abandoned Privilege Top Men.
1807
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Posted - 2014.03.30 18:42:00 -
[55] - Quote
Isa Lucifer wrote:If anyone needs something to be translated, please dont hesitate to send me an email.
CCP if you need a translator, let me know. I will put voluntary hours to help you guys out. I am native from Panam+í so Spanish is my mother language. Learned english since 4th grade (long time ago) and live currently at USA attending FSU.
I know a couple other people who offer to translate for the community in some cases. This might be an excellent time to get the community assembling a "team" of some sort of players who can translate for different languages, and get a master list together of who can facilitate communication between groups who speak different languages.
And not just for communication with CCP, but community interaction. I know a lot of the foreign corps at times are unaware of community initiatives which either might affect them, or offer them opportunities.
I'd like to be your CPM1 candidate
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Canari Elphus
Dirt Nap Squad.
1311
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Posted - 2014.03.30 19:11:00 -
[56] - Quote
Bro-metheus wrote:The Spanish community probably does not put the cash into the game as much as the big four mentioned do. If it was a high revenue stream CCP would probably throw more weight behind Spanish language support. Same goes for other ones as well.
It doesnt matter if they put cash in or not. This game needs players to even function. If the spanish speaking community leaves the game then others will as well (including those who put cash into it) because there will be longer matchmaking finders, less competition and a boring community.
Canari Elphus for CPM1
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MORTADEL0
Grupo de Asalto Chacal RISE of LEGION
222
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Posted - 2014.03.31 08:30:00 -
[57] - Quote
Iron Wolf Saber wrote:Please don't go protesting in general discussion in your native languages; there will be no help or sympathy there, it invites trolls to the thread and lockingbro as you are seeing now and its only going to result in a bann.
It's better to make your cases in english; find someone bilingual in your community and have them post in protest in english. As for other issues you can ask these people on how a proper ticket in english would look like.
Seguro, pero ha de visualizarse la queja. El que no habla ingl+¬s se enfrenta a una situaci+¦n similar pero al rev+¬s.
Únete a la leyenda.
GAC
CHACALES
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