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Author |
Thread Statistics | Show CCP posts - 7 post(s) |
Regulus Alastor
G0DS AM0NG MEN D.E.F.I.A.N.C.E
0
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Posted - 2014.02.25 23:13:00 -
[1] - Quote
I bought the caldari and gallente pack but i didnt received anything, is this a bug ? |
VikingKong iBUN
Third Rock From The Sun INTERGALACTIC WARPIGS
25
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Posted - 2014.02.25 23:58:00 -
[2] - Quote
I saw the picture of the snazzy red minmatar suit and was instantly intrigued, but when I clicked on it in the store front the so called "Faction Combat Pack" wasn't in the list. I was highly outraged and traumatized by this act of false advertising. |
rexxd22 elliott
THE TOVAC JUSTICE
1
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Posted - 2014.02.26 00:47:00 -
[3] - Quote
Same here i am inraged I either want my money.or I want the suits I just wasted 20 bucks to this come on Ccp fix this now! |
Necandi Brasil
DUST BRASIL S.A Proficiency V.
762
|
Posted - 2014.02.26 00:51:00 -
[4] - Quote
Same here !
BALACSES ??? MY PRECIOUS HAS BALACSES ???
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ResistanceGTA
D.A.R.K L.E.G.I.O.N D.E.F.I.A.N.C.E
311
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Posted - 2014.02.26 03:49:00 -
[5] - Quote
Now, I am no expert, but if I had to guess, it may be that, while the PlayStation store updates on Tuesdays, Dust deals start on Wednesdays, so, this particular content may still be 'locked' until downtime tomorrow morning. Again, I don't know this for sure, but it would also explain why they didn't really tell us about these packs yet.
xSivartx is my Heavy. There are many like him, but he is my own...
So, other Logi's back off, those are my Warpoints!
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Stickey Icky
Band of The Hawkx
0
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Posted - 2014.02.26 05:05:00 -
[6] - Quote
I recently made a payment for the amarr faction pack and i havent recieved anything , i hope dusk takes a look into this asap ot ill be real upset |
IVIaster LUKE
Shadow Company HQ Lokun Listamenn
365
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Posted - 2014.02.26 05:52:00 -
[7] - Quote
Ditto
Caldari combat pack x2.
"If you can dodge a Wrench, you can dodge a Duvolle"
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CCP Saberwing
C C P C C P Alliance
2065
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Posted - 2014.02.26 09:14:00 -
[8] - Quote
Hey guys.
Just spoke to the Live team, you should receive the packs after re-logging in. Sorry about that...let me know if it works or if you still have problems.
CCP Saberwing // DUST 514 Community Manager // @kanafchian
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Heavenly Daughter
the Aurum Grinder and Company
326
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Posted - 2014.02.26 12:38:00 -
[9] - Quote
FYI,
These are not showing on the UK market, in or out of Dust. !
The Organ Grinder & Co. EVE
Heavenly Daughter-Merc Records
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Aisha Ctarl
Praetoriani Classiarii Templares Praetoria Imperialis Excubitoris
3575
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Posted - 2014.02.26 13:06:00 -
[10] - Quote
Logged out and in, downtime has passed, still suits or weapons.
I could list the ways how we Amarr are better than you, but your lesser mind wouldn't comprehend it.
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Racro 01 Arifistan
501st Knights of Leanbox INTERGALACTIC WARPIGS
175
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Posted - 2014.02.26 14:01:00 -
[11] - Quote
CCP Saberwing wrote:Hey guys.
Just spoke to the Live team, you should receive the packs after re-logging in. Sorry about that...let me know if it works or if you still have problems.
i bought the gallente one and i still ahvnt recived the items yet. |
D3VASTAT0R
Molon Labe. General Tso's Alliance
0
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Posted - 2014.02.26 14:26:00 -
[12] - Quote
I got the Minnmatarx2 still no DS when I got on this morning |
IVIaster LUKE
Shadow Company HQ Lokun Listamenn
365
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Posted - 2014.02.26 15:52:00 -
[13] - Quote
CCP Saberwing wrote:Hey guys.
Just spoke to the Live team, you should receive the packs after re-logging in. Sorry about that...let me know if it works or if you still have problems.
Still no dice.
You guys at CCP know how to $&@! up a wet dream. Sheesh
"If you can dodge a Wrench, you can dodge a Duvolle"
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Evicer
THE HECATONCHIRES
291
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Posted - 2014.02.26 16:50:00 -
[14] - Quote
CCP Saberwing wrote:Hey guys.
Just spoke to the Live team, you should receive the packs after re-logging in. Sorry about that...let me know if it works or if you still have problems. Caldari and Amarr relogged yesterday and tried that. Thought they would come today after downtime......They have not. I dont have either The Amarr or the Cal pack and I bought both
Fortune favors the Bold,but Success favors the Resolute
Unbent,Unburdened, UNSTOPPABLE Amarr loyalist
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Uncle AWOL Protheans
The Renegades of the Untold Truth
69
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Posted - 2014.02.26 17:11:00 -
[15] - Quote
Tried relogging, did not receive any items (bought all 4, yes I'm a scrub I know). Will try again after some time has passed to make sure it isn't just delayed somehow. |
Stickey Icky
Band of The Hawkx
0
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Posted - 2014.02.27 02:00:00 -
[16] - Quote
Still havent recieved my purchased item |
Geth Not 'So-Prime
Myrmidon Syndicate
0
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Posted - 2014.02.27 02:07:00 -
[17] - Quote
Racro 01 Arifistan wrote:CCP Saberwing wrote:Hey guys.
Just spoke to the Live team, you should receive the packs after re-logging in. Sorry about that...let me know if it works or if you still have problems. i bought the gallente one and i still ahvnt recived the items yet. I bought them when they came out, and I also have not received my Minmatar suits. I really want my suits. :( I even filed a ticket and haven't gotten a response at all. -_-;; |
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CCP Saberwing
C C P C C P Alliance
2098
|
Posted - 2014.02.27 02:55:00 -
[18] - Quote
Hi all
Just a quick Status Update for you. Here are the 3 issues we're currently aware of:
1 - The Caldari Pack is missing from SCEE (Europe) 2 - Germany has all 4 Packs missing (sorry, Germany) 3 - SCEA (America) players cannot redeem their items
The issues currently aren't on our end but we're working hard to get them resolved. Sorry, and will keep you posted!!
CCP Saberwing // DUST 514 Community Manager // @kanafchian
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Jenova Rhapsodos
Fatal Absolution General Tso's Alliance
259
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Posted - 2014.02.27 03:01:00 -
[19] - Quote
CCP Saberwing wrote: 2 - Germany has all 4 Packs missing (sorry, Germany)
I lol'd |
I-Shayz-I
I-----I
2417
|
Posted - 2014.02.27 04:04:00 -
[20] - Quote
These are absolutely great. I might buy multiple
Links:
List of Most Important Threads
I make logistics videos!
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IVIaster LUKE
Shadow Company HQ Lokun Listamenn
370
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Posted - 2014.02.27 05:06:00 -
[21] - Quote
CCP Saberwing wrote:Hi all
Just a quick Status Update for you. Here are the 3 issues we're currently aware of:
1 - The Caldari Pack is missing from SCEE (Europe) 2 - Germany has all 4 Packs missing (sorry, Germany) 3 - SCEA (America) players cannot redeem their items
The issues currently aren't on our end but we're working hard to get them resolved. Sorry, and will keep you posted!!
Two hand face palm.
I am a man....of constant sorrow.......
"If you can dodge a Wrench, you can dodge a Duvolle"
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CCP Saberwing
C C P C C P Alliance
2112
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Posted - 2014.02.27 05:37:00 -
[22] - Quote
IVIaster LUKE wrote: I am a man....of constant sorrow.......
I love that song!
CCP Saberwing // DUST 514 Community Manager // @kanafchian
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Lorhak Gannarsein
Science For Death
1833
|
Posted - 2014.02.27 05:59:00 -
[23] - Quote
I have a problem with my Amarr pack.
MY SUIT ISNT GOLD. THE DESCRIPTION SAID IT WOULD BE GOLD. WHY IS IT NOT GOLD.
Forge on for great justice!
Defend the meek! Destroy the weak!
Q-sync breaches into the rectum of everyone else!
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Noremac Nagaho
Red Hand Syndicate
14
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Posted - 2014.02.27 06:01:00 -
[24] - Quote
Come on CCP I want to use a Viziam forge gun! Please?
I would say I'll pay you- OH WAIT,
I did that already..... |
superjoe360x
D.A.R.K L.E.G.I.O.N D.E.F.I.A.N.C.E
215
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Posted - 2014.02.27 06:04:00 -
[25] - Quote
Purchased the Amarr pack yesterday. 24 hours and 5 logs later and nothing still.
Commander, Director of DL and Leader of The SS Elite Squad
*Putting Dust players out of their misery since Jan 2013
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Medic 1879
Forsaken Immortals Top Men.
1783
|
Posted - 2014.02.27 09:24:00 -
[26] - Quote
Lorhak Gannarsein wrote:I have a problem with my Amarr pack.
MY SUIT ISNT GOLD. THE DESCRIPTION SAID IT WOULD BE GOLD. WHY IS IT NOT GOLD.
What colour is it?
Lead Diplomat for Forsaken Immortals.
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COVERT SUBTERFUGE
PSU GHOST SYNDICATE DARKSTAR ARMY
407
|
Posted - 2014.02.27 09:53:00 -
[27] - Quote
CCP Saberwing wrote:Hi all
Just a quick Status Update for you. Here are the 3 issues we're currently aware of:
1 - The Caldari Pack is missing from SCEE (Europe) 2 - Germany has all 4 Packs missing (sorry, Germany) 3 - SCEA (America) players cannot redeem their items
The issues currently aren't on our end but we're working hard to get them resolved. Sorry, and will keep you posted!!
Is the Austrian store part of the German problem?
Subterfuge and terrorist GOD in the making
Proud Minmatar - Alt of THE GREY CARDINAL
Love the Art of War
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steadyhand amarr
TeamPlayers Negative-Feedback
2395
|
Posted - 2014.02.27 10:30:00 -
[28] - Quote
Odd i expect better from sony...
"i dont care about you or your goals, just show me the dam isk"
winner of EU squad cup
GOGO power rangers
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NextDark Knight
Hellstorm Inc League of Infamy
208
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Posted - 2014.02.27 11:15:00 -
[29] - Quote
I purchased the packs.. but nothing shows up in game.
Forge Changes needed Officer Splash 3.0, Proto 2.7 Advanced 2.5 Standard 2.1.
Original ROF needs to return!
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Broonfondle Majikthies
Dogs of War Gaming Zero-Day
884
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Posted - 2014.02.27 11:46:00 -
[30] - Quote
I'm in England and I still haven't received mine
"...where Bylothgar the Ill-postured was made King of the People With No Name But Decent Footwear"
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Reav Hannari
Red Rock Outriders
3082
|
Posted - 2014.02.27 14:16:00 -
[31] - Quote
Just logged in and no joy from the NA PSN store yet. I purchased one Minmatar pack.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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AmlSeb
Tech Guard RISE of LEGION
42
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Posted - 2014.02.27 15:19:00 -
[32] - Quote
COVERT SUBTERFUGE wrote:CCP Saberwing wrote:Hi all
Just a quick Status Update for you. Here are the 3 issues we're currently aware of:
1 - The Caldari Pack is missing from SCEE (Europe) 2 - Germany has all 4 Packs missing (sorry, Germany) 3 - SCEA (America) players cannot redeem their items
The issues currently aren't on our end but we're working hard to get them resolved. Sorry, and will keep you posted!! Is the Austrian store part of the German problem? yep
@AmlSeb on Twitter
BPO exchange: https://forums.dust514.com/default.aspx?g=posts&m=1852003
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IVIaster LUKE
Shadow Company HQ Lokun Listamenn
370
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Posted - 2014.02.27 17:28:00 -
[33] - Quote
SONY are you "bona fide"?
People have purchased the new combat packs and got nothing.
I don't think your "bona fide" SONY.
"If you can dodge a Wrench, you can dodge a Duvolle"
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Liquid Big Boss
Quebec United
145
|
Posted - 2014.02.27 17:44:00 -
[34] - Quote
nothing yet for my gallente!
I'm the boss to superpass big boss itself
MAG vet Raven forever
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Raijin The Bobcat
The Lionheart Coalition
3
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Posted - 2014.02.27 17:50:00 -
[35] - Quote
CCP Saberwing wrote:Hey guys.
Just spoke to the Live team, you should receive the packs after re-logging in. Sorry about that...let me know if it works or if you still have problems.
I bought the amarr pack yesterday and I still haven't recieved mine. Please fix this....
Separate yourself from sheep and become a Lion
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Pepperoni NiPPles
NECROM0NGERS The CORVOS
0
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Posted - 2014.02.27 20:22:00 -
[36] - Quote
purchased minmatar pack last night. no suits or weapons |
VikingKong iBUN
Third Rock From The Sun
25
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Posted - 2014.02.27 22:10:00 -
[37] - Quote
CCP Saberwing wrote: 2 - Germany has all 4 Packs missing (sorry, Germany)
It's because Chuck Norris doesn't believe in Germany.
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Stickey Icky
Band of The Hawkx
0
|
Posted - 2014.02.28 03:33:00 -
[38] - Quote
Still havent recied my amarr pack its been 2 days |
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CCP Saberwing
C C P C C P Alliance
2150
|
Posted - 2014.02.28 03:42:00 -
[39] - Quote
Really sorry about these issues guys. It's out of our hands unfortunately and we're waiting to hear back from Sony. I'll keep you updated when I know more and we hope to have the issue resolved ASAP.
CCP Saberwing // DUST 514 Community Manager // @kanafchian
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Heimdallr69
Ancient Exiles. Renegade Alliance
1721
|
Posted - 2014.02.28 04:20:00 -
[40] - Quote
So I was right it was sony, America, **** yeah? Lol
Removed inappropriate content - CCP Logibro
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Geth Not 'So-Prime
Myrmidon Syndicate
1
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Posted - 2014.02.28 06:46:00 -
[41] - Quote
CCP Saberwing wrote:Really sorry about these issues guys. It's out of our hands unfortunately and we're waiting to hear back from Sony. I'll keep you updated when I know more and we hope to have the issue resolved ASAP. Thanks for contacting Sony about the issue on our behalf, rather than making all of us do it. :) Waiting anxiously, yet patiently for the quick resolution of this problem!
Thanks again, I know you guys are working hard to fix this problem! -hands out cookies to the dev team- |
I-Shayz-I
I-----I
2421
|
Posted - 2014.02.28 07:59:00 -
[42] - Quote
BTW Saberwing, you and the rest of the Devs are doing an awesome job with this new pack. With previous packs we have barely gotten any info from you guys, and I've seen a blog post, a forum post with specific details, and the continuous updates with this thread.
I'm not saying that we need this kind of info EVERY time there's something new in the marketplace, but the extensive info with this pack PLUS all of the other posts you've been replying to is exactly what I think a great community DEV is supposed to look like :D
Links:
List of Most Important Threads
I make logistics videos!
|
Stickey Icky
Band of The Hawkx
0
|
Posted - 2014.02.28 12:07:00 -
[43] - Quote
3rd day waiting hope i dont reach a week :( |
D3VASTAT0R
Molon Labe. General Tso's Alliance
0
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Posted - 2014.02.28 19:03:00 -
[44] - Quote
Well I called sony for my self and the tec says the pack are showing being purchased but no way for them to push the download that it has to be on the game end. The only thing he could offer was a refund. |
Flint Beastgood III
GunFall Mobilization Covert Intervention
539
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Posted - 2014.02.28 21:48:00 -
[45] - Quote
I remember seeing all these suits on Singularity back when the 1.8 dropsuits/weapons were found. I was hoping they would be special rewards for reaching level 10 loyalty in FW :(
Hey, they still could be... 100x racial (combat pack) suit reward for reaching level 10 with a faction in FW.
do it
Gÿó +¦ +¦ Gÿó
Trained Skills
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Fraceska
Sinq Laison Gendarmes Gallente Federation
509
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Posted - 2014.02.28 22:27:00 -
[46] - Quote
Lorhak Gannarsein wrote:I have a problem with my Amarr pack.
MY SUIT ISNT GOLD. THE DESCRIPTION SAID IT WOULD BE GOLD. WHY IS IT NOT GOLD.
The city was not gold as we were promised! It was black!
Sorry couldn't help it ^_^ |
straya fox
Sad Panda Solutions
240
|
Posted - 2014.03.01 05:02:00 -
[47] - Quote
Would like to get the Caldari pack, but it's the only one not showing up in Australia. |
Stickey Icky
Band of The Hawkx
1
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Posted - 2014.03.01 11:07:00 -
[48] - Quote
4 days still waiting please keep us updated on wgen this will be resolved |
IVIaster LUKE
Shadow Company HQ Lokun Listamenn
370
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Posted - 2014.03.01 15:28:00 -
[49] - Quote
Please fix it.
For the love of gaming!
"Not the livestock George".
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straya fox
Sad Panda Solutions
241
|
Posted - 2014.03.02 07:27:00 -
[50] - Quote
Whats going on with the faction packs? Why could you not just sell them for aurum? Aurum is already in the PS store with no bugs.
Now we have to put up with this, with the first actual pack that is not completely useless since BPO's were removed. |
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Evicer
THE HECATONCHIRES
297
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Posted - 2014.03.02 10:04:00 -
[51] - Quote
So I came to the forums to see what was going on with this ...... FAIL
Fortune favors the Bold,but Success favors the Resolute
Unbent,Unburdened, UNSTOPPABLE Amarr loyalist
|
Reav Hannari
Red Rock Outriders
3099
|
Posted - 2014.03.02 17:24:00 -
[52] - Quote
Still hasn't been delivered. Sony was no help. Patience wearing thin.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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Reav Hannari
Red Rock Outriders
3099
|
Posted - 2014.03.03 13:45:00 -
[53] - Quote
Any thoughts on forcing this to download? I've heard buying another one will cause both to deliver but I'm not interested in giving Sony or CCP any more money until this is fixed. I chatted with a Sony rep and they said I have the 'entitlement (non-refundable)' and that its up to CCP to deliver.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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AREYOUTHAT STUPID
Carbon 7 CRONOS.
22
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Posted - 2014.03.04 13:38:00 -
[54] - Quote
Also waiting to receive my packs I purchased. The thing that really irritates me about the situation isn't so much that there was an issues with delivering the goods to the players that made the purchases. It is that CCP has such a poor level of professionalism that they are continuing to sell the pack via the store, and advertise them in the Marketplace...knowing we won't get what we purchased! Pull them until the issue is fixed. It shows a very poor character to continue to sell a product that is known to be undeliverable at this time. |
Reav Hannari
Red Rock Outriders
3106
|
Posted - 2014.03.04 15:16:00 -
[55] - Quote
AREYOUTHAT STUPID wrote:Also waiting to receive my packs I purchased. The thing that really irritates me about the situation isn't so much that there was an issues with delivering the goods to the players that made the purchases. It is that CCP has such a poor level of professionalism that they are continuing to sell the pack via the store, and advertise them in the Marketplace...knowing we won't get what we purchased! Pull them until the issue is fixed. It shows a very poor character to continue to sell a product that is known to be undeliverable at this time.
I think people that are purchasing them now are not having problems. I was told yesterday that those that purchased during the first few days and didn't receive their items will be receiving a voucher in the next day or two. I filed a support request so that CCP knows that I'm missing a pack.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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I-Shayz-I
I-----I
2454
|
Posted - 2014.03.04 20:44:00 -
[56] - Quote
I'm still waiting on a post from CCP before I buy them...
Links:
List of Most Important Threads
I make logistics videos!
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Liquid Big Boss
Quebec United
145
|
Posted - 2014.03.04 21:38:00 -
[57] - Quote
i have 2 guys, that bought them directly on Dust. They got all there stuff with no problem.
I'm the boss to superpass big boss itself
MAG vet Raven forever
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CCP Saberwing
C C P C C P Alliance
2368
|
Posted - 2014.03.05 04:49:00 -
[58] - Quote
I-Shayz-I wrote:BTW Saberwing, you and the rest of the Devs are doing an awesome job with this new pack. With previous packs we have barely gotten any info from you guys, and I've seen a blog post, a forum post with specific details, and the continuous updates with this thread.
I'm not saying that we need this kind of info EVERY time there's something new in the marketplace, but the extensive info with this pack PLUS all of the other posts you've been replying to is exactly what I think a great community DEV is supposed to look like :D Great to hear it! Thanks :)
CCP Saberwing // DUST 514 Community Manager // @kanafchian
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CCP Saberwing
C C P C C P Alliance
2368
|
Posted - 2014.03.05 06:08:00 -
[59] - Quote
I have an update for you on this friends-
SCEA (Sony America) is taking steps to rectify this issue. This will be messaged out to you over PSN and a refund will be issued through PSN.
Again, sorry about this guys!
CCP Saberwing // DUST 514 Community Manager // @kanafchian
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I-Shayz-I
I-----I
2457
|
Posted - 2014.03.06 00:54:00 -
[60] - Quote
Liquid Big Boss wrote:i have 2 guys, that bought them directly on Dust. They got all there stuff with no problem.
update
today, i have send a ticket to ccp about this, and i got all my stuff tonight! GJ CCP
Am I safe to purchase them yet even though I'm NA?
Links:
List of Most Important Threads
I make logistics videos!
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CCP Saberwing
C C P C C P Alliance
2443
|
Posted - 2014.03.06 02:30:00 -
[61] - Quote
Liquid Big Boss wrote:i have 2 guys, that bought them directly on Dust. They got all there stuff with no problem.
update
today, i have send a ticket to ccp about this, and i got all my stuff tonight! GJ CCP
Hey mate, out of curiosity, how did these items get delivered to you? I'd like to pass that feedback back to the team here. :)
And just chasing - this issue appears to be rectified?
Cheers!
CCP Saberwing // DUST 514 Community Manager // @kanafchian
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Liquid Big Boss
Quebec United
145
|
Posted - 2014.03.06 03:21:00 -
[62] - Quote
CCP Saberwing wrote:Liquid Big Boss wrote:i have 2 guys, that bought them directly on Dust. They got all there stuff with no problem.
update
today, i have send a ticket to ccp about this, and i got all my stuff tonight! GJ CCP Hey mate, out of curiosity, how did these items get delivered to you? I'd like to pass that feedback back to the team here. :) And just chasing - this issue appears to be rectified? Cheers!
well before log in my character i have to check the item to sync them
I'm the boss to superpass big boss itself
MAG vet Raven forever
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Reav Hannari
Red Rock Outriders
3124
|
Posted - 2014.03.06 04:18:00 -
[63] - Quote
Still no resolution for me.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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Boot Booter
Omega Elite Mercs INC.
315
|
Posted - 2014.03.06 05:03:00 -
[64] - Quote
OK! Confirmed. I bought a pack when they came out and didn't get it. Today I decided to try buying another one from psn on my computer. When I logged back on to dust, all 200 copies of everything was there; I had to assign them all to my character. |
Reav Hannari
Red Rock Outriders
3126
|
Posted - 2014.03.06 14:07:00 -
[65] - Quote
Another downtime and still nothing from Sony and nothing from the combat pack magically appearing in my inventory. I'm not buying anything else until this is resolved.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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Geth Not 'So-Prime
Myrmidon Syndicate
4
|
Posted - 2014.03.06 19:16:00 -
[66] - Quote
Yep, bought my suit when it first came out, and didn't receive anything. Juts bought a new pack, received all of my 200 items. I live in North America. |
Chimichanga66605
Myrmidon Syndicate
75
|
Posted - 2014.03.06 23:24:00 -
[67] - Quote
Geth Not 'So-Prime wrote:Yep, bought my suit when it first came out, and didn't receive anything. Juts bought a new pack, received all of my 200 items. I live in North America.
Kitten yeah! Buying my second one after midnight when my paycheck goes through. MySyn's gonna be looking GOOD in FW! |
I-Shayz-I
I-----I
2463
|
Posted - 2014.03.07 09:17:00 -
[68] - Quote
Geth Not 'So-Prime wrote:Yep, bought my suit when it first came out, and didn't receive anything. Juts bought a new pack, received all of my 200 items. I live in North America.
I bought one today and didn't get anything. Relog, restart, reset...nothing. Hopefully I'll get it tonight, but if not I will be very unhappy.
I bought the minmatar pack, which one did you get?
Links:
List of Most Important Threads
I make logistics videos!
|
Reav Hannari
Red Rock Outriders
3141
|
Posted - 2014.03.07 13:36:00 -
[69] - Quote
I-Shayz-I wrote:Geth Not 'So-Prime wrote:Yep, bought my suit when it first came out, and didn't receive anything. Juts bought a new pack, received all of my 200 items. I live in North America. I bought one today and didn't get anything. Relog, restart, reset...nothing. Hopefully I'll get it tonight, but if not I will be very unhappy. I bought the minmatar pack, which one did you get? Edit: nevermind, I have it now :D
CCP Frame and some undisclosed team made a valiant effort last night but still no joy. If the pack isn't there when I login today then I may break down and buy a second to try and get it unstuck. Effort matters but sometimes a complex system is complex and you do what you have to do.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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Chimichanga66605
Myrmidon Syndicate
75
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Posted - 2014.03.07 19:33:00 -
[70] - Quote
Reav Hannari wrote:I-Shayz-I wrote:Geth Not 'So-Prime wrote:Yep, bought my suit when it first came out, and didn't receive anything. Juts bought a new pack, received all of my 200 items. I live in North America. I bought one today and didn't get anything. Relog, restart, reset...nothing. Hopefully I'll get it tonight, but if not I will be very unhappy. I bought the minmatar pack, which one did you get? Edit: nevermind, I have it now :D CCP Frame and some undisclosed team made a valiant effort last night but still no joy. If the pack isn't there when I login today then I may break down and buy a second to try and get it unstuck. Effort matters but sometimes a complex system is complex and you do what you have to do. EDIT: Found a PSN mail this morning that says a refund is inbound so that I can repurchase. Looks like my case was seriously FUBARed.
I got the same PSN message. I bought the second pack today & received the original one. Not sure if they're going to still refund me....I guess I'll find out. side note: Totally worth the wait. Matar Command suit looks BADASS! |
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Reav Hannari
Red Rock Outriders
3162
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Posted - 2014.03.10 15:54:00 -
[71] - Quote
Blargh. Still no refund or combat pack. I just love having Sony handle my money. I never had this kind of trouble when dealing directly with CCP.
Adapt or Die // Republic Lance Commander // @ReesNoturana
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I-Shayz-I
I-----I
2478
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Posted - 2014.03.10 18:13:00 -
[72] - Quote
Reav Hannari wrote:Blargh. Still no refund or combat pack. I just love having Sony handle my money. I never had this kind of trouble when dealing directly with CCP.
Check your assets...like go create a new fitting and see if you have the 100 suits. I thought it was going to be like the event items where you redeem them to one character, but it just applied them to my current character and updated my assets.
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Reav Hannari
Red Rock Outriders
3171
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Posted - 2014.03.10 21:50:00 -
[73] - Quote
I-Shayz-I wrote:Reav Hannari wrote:Blargh. Still no refund or combat pack. I just love having Sony handle my money. I never had this kind of trouble when dealing directly with CCP. Check your assets...like go create a new fitting and see if you have the 100 suits. I thought it was going to be like the event items where you redeem them to one character, but it just applied them to my current character and updated my assets.
Yeah, once a day I check assets and then check by creating a new fitting to see if the Republic Command suit is available. They said they were going to reimburse the money in 1-2 business days but that was right before the weekend. At this rate I'll be surprised to see the money returned before Wednesday.
Adapt or Die // Republic Lance Commander // @ReesNoturana
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