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Thread Statistics | Show CCP posts - 7 post(s) |
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CCP Saberwing
C C P C C P Alliance
2443
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Posted - 2014.03.06 02:30:00 -
[61] - Quote
Liquid Big Boss wrote:i have 2 guys, that bought them directly on Dust. They got all there stuff with no problem.
update
today, i have send a ticket to ccp about this, and i got all my stuff tonight! GJ CCP
Hey mate, out of curiosity, how did these items get delivered to you? I'd like to pass that feedback back to the team here. :)
And just chasing - this issue appears to be rectified?
Cheers!
CCP Saberwing // DUST 514 Community Manager // @kanafchian
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Liquid Big Boss
Quebec United
145
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Posted - 2014.03.06 03:21:00 -
[62] - Quote
CCP Saberwing wrote:Liquid Big Boss wrote:i have 2 guys, that bought them directly on Dust. They got all there stuff with no problem.
update
today, i have send a ticket to ccp about this, and i got all my stuff tonight! GJ CCP Hey mate, out of curiosity, how did these items get delivered to you? I'd like to pass that feedback back to the team here. :) And just chasing - this issue appears to be rectified? Cheers!
well before log in my character i have to check the item to sync them
I'm the boss to superpass big boss itself
MAG vet Raven forever
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Reav Hannari
Red Rock Outriders
3124
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Posted - 2014.03.06 04:18:00 -
[63] - Quote
Still no resolution for me.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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Boot Booter
Omega Elite Mercs INC.
315
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Posted - 2014.03.06 05:03:00 -
[64] - Quote
OK! Confirmed. I bought a pack when they came out and didn't get it. Today I decided to try buying another one from psn on my computer. When I logged back on to dust, all 200 copies of everything was there; I had to assign them all to my character. |
Reav Hannari
Red Rock Outriders
3126
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Posted - 2014.03.06 14:07:00 -
[65] - Quote
Another downtime and still nothing from Sony and nothing from the combat pack magically appearing in my inventory. I'm not buying anything else until this is resolved.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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Geth Not 'So-Prime
Myrmidon Syndicate
4
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Posted - 2014.03.06 19:16:00 -
[66] - Quote
Yep, bought my suit when it first came out, and didn't receive anything. Juts bought a new pack, received all of my 200 items. I live in North America. |
Chimichanga66605
Myrmidon Syndicate
75
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Posted - 2014.03.06 23:24:00 -
[67] - Quote
Geth Not 'So-Prime wrote:Yep, bought my suit when it first came out, and didn't receive anything. Juts bought a new pack, received all of my 200 items. I live in North America.
Kitten yeah! Buying my second one after midnight when my paycheck goes through. MySyn's gonna be looking GOOD in FW! |
I-Shayz-I
I-----I
2463
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Posted - 2014.03.07 09:17:00 -
[68] - Quote
Geth Not 'So-Prime wrote:Yep, bought my suit when it first came out, and didn't receive anything. Juts bought a new pack, received all of my 200 items. I live in North America.
I bought one today and didn't get anything. Relog, restart, reset...nothing. Hopefully I'll get it tonight, but if not I will be very unhappy.
I bought the minmatar pack, which one did you get?
Links:
List of Most Important Threads
I make logistics videos!
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Reav Hannari
Red Rock Outriders
3141
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Posted - 2014.03.07 13:36:00 -
[69] - Quote
I-Shayz-I wrote:Geth Not 'So-Prime wrote:Yep, bought my suit when it first came out, and didn't receive anything. Juts bought a new pack, received all of my 200 items. I live in North America. I bought one today and didn't get anything. Relog, restart, reset...nothing. Hopefully I'll get it tonight, but if not I will be very unhappy. I bought the minmatar pack, which one did you get? Edit: nevermind, I have it now :D
CCP Frame and some undisclosed team made a valiant effort last night but still no joy. If the pack isn't there when I login today then I may break down and buy a second to try and get it unstuck. Effort matters but sometimes a complex system is complex and you do what you have to do.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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Chimichanga66605
Myrmidon Syndicate
75
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Posted - 2014.03.07 19:33:00 -
[70] - Quote
Reav Hannari wrote:I-Shayz-I wrote:Geth Not 'So-Prime wrote:Yep, bought my suit when it first came out, and didn't receive anything. Juts bought a new pack, received all of my 200 items. I live in North America. I bought one today and didn't get anything. Relog, restart, reset...nothing. Hopefully I'll get it tonight, but if not I will be very unhappy. I bought the minmatar pack, which one did you get? Edit: nevermind, I have it now :D CCP Frame and some undisclosed team made a valiant effort last night but still no joy. If the pack isn't there when I login today then I may break down and buy a second to try and get it unstuck. Effort matters but sometimes a complex system is complex and you do what you have to do. EDIT: Found a PSN mail this morning that says a refund is inbound so that I can repurchase. Looks like my case was seriously FUBARed.
I got the same PSN message. I bought the second pack today & received the original one. Not sure if they're going to still refund me....I guess I'll find out. side note: Totally worth the wait. Matar Command suit looks BADASS! |
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Reav Hannari
Red Rock Outriders
3162
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Posted - 2014.03.10 15:54:00 -
[71] - Quote
Blargh. Still no refund or combat pack. I just love having Sony handle my money. I never had this kind of trouble when dealing directly with CCP.
Adapt or Die // Republic Lance Commander // @ReesNoturana
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I-Shayz-I
I-----I
2478
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Posted - 2014.03.10 18:13:00 -
[72] - Quote
Reav Hannari wrote:Blargh. Still no refund or combat pack. I just love having Sony handle my money. I never had this kind of trouble when dealing directly with CCP.
Check your assets...like go create a new fitting and see if you have the 100 suits. I thought it was going to be like the event items where you redeem them to one character, but it just applied them to my current character and updated my assets.
Links:
List of Most Important Threads
I make logistics videos!
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Reav Hannari
Red Rock Outriders
3171
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Posted - 2014.03.10 21:50:00 -
[73] - Quote
I-Shayz-I wrote:Reav Hannari wrote:Blargh. Still no refund or combat pack. I just love having Sony handle my money. I never had this kind of trouble when dealing directly with CCP. Check your assets...like go create a new fitting and see if you have the 100 suits. I thought it was going to be like the event items where you redeem them to one character, but it just applied them to my current character and updated my assets.
Yeah, once a day I check assets and then check by creating a new fitting to see if the Republic Command suit is available. They said they were going to reimburse the money in 1-2 business days but that was right before the weekend. At this rate I'll be surprised to see the money returned before Wednesday.
Adapt or Die // Republic Lance Commander // @ReesNoturana
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