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Thread Statistics | Show CCP posts - 7 post(s) |
Reav Hannari
Red Rock Outriders
3082
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Posted - 2014.02.27 14:16:00 -
[1] - Quote
Just logged in and no joy from the NA PSN store yet. I purchased one Minmatar pack.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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Reav Hannari
Red Rock Outriders
3099
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Posted - 2014.03.02 17:24:00 -
[2] - Quote
Still hasn't been delivered. Sony was no help. Patience wearing thin.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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Reav Hannari
Red Rock Outriders
3099
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Posted - 2014.03.03 13:45:00 -
[3] - Quote
Any thoughts on forcing this to download? I've heard buying another one will cause both to deliver but I'm not interested in giving Sony or CCP any more money until this is fixed. I chatted with a Sony rep and they said I have the 'entitlement (non-refundable)' and that its up to CCP to deliver.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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Reav Hannari
Red Rock Outriders
3106
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Posted - 2014.03.04 15:16:00 -
[4] - Quote
AREYOUTHAT STUPID wrote:Also waiting to receive my packs I purchased. The thing that really irritates me about the situation isn't so much that there was an issues with delivering the goods to the players that made the purchases. It is that CCP has such a poor level of professionalism that they are continuing to sell the pack via the store, and advertise them in the Marketplace...knowing we won't get what we purchased! Pull them until the issue is fixed. It shows a very poor character to continue to sell a product that is known to be undeliverable at this time.
I think people that are purchasing them now are not having problems. I was told yesterday that those that purchased during the first few days and didn't receive their items will be receiving a voucher in the next day or two. I filed a support request so that CCP knows that I'm missing a pack.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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Reav Hannari
Red Rock Outriders
3124
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Posted - 2014.03.06 04:18:00 -
[5] - Quote
Still no resolution for me.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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Reav Hannari
Red Rock Outriders
3126
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Posted - 2014.03.06 14:07:00 -
[6] - Quote
Another downtime and still nothing from Sony and nothing from the combat pack magically appearing in my inventory. I'm not buying anything else until this is resolved.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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Reav Hannari
Red Rock Outriders
3141
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Posted - 2014.03.07 13:36:00 -
[7] - Quote
I-Shayz-I wrote:Geth Not 'So-Prime wrote:Yep, bought my suit when it first came out, and didn't receive anything. Juts bought a new pack, received all of my 200 items. I live in North America. I bought one today and didn't get anything. Relog, restart, reset...nothing. Hopefully I'll get it tonight, but if not I will be very unhappy. I bought the minmatar pack, which one did you get? Edit: nevermind, I have it now :D
CCP Frame and some undisclosed team made a valiant effort last night but still no joy. If the pack isn't there when I login today then I may break down and buy a second to try and get it unstuck. Effort matters but sometimes a complex system is complex and you do what you have to do.
// Lance Commander // Matari Logistics / Scout / Pilot // @ReesNoturana
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Reav Hannari
Red Rock Outriders
3162
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Posted - 2014.03.10 15:54:00 -
[8] - Quote
Blargh. Still no refund or combat pack. I just love having Sony handle my money. I never had this kind of trouble when dealing directly with CCP.
Adapt or Die // Republic Lance Commander // @ReesNoturana
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Reav Hannari
Red Rock Outriders
3171
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Posted - 2014.03.10 21:50:00 -
[9] - Quote
I-Shayz-I wrote:Reav Hannari wrote:Blargh. Still no refund or combat pack. I just love having Sony handle my money. I never had this kind of trouble when dealing directly with CCP. Check your assets...like go create a new fitting and see if you have the 100 suits. I thought it was going to be like the event items where you redeem them to one character, but it just applied them to my current character and updated my assets.
Yeah, once a day I check assets and then check by creating a new fitting to see if the Republic Command suit is available. They said they were going to reimburse the money in 1-2 business days but that was right before the weekend. At this rate I'll be surprised to see the money returned before Wednesday.
Adapt or Die // Republic Lance Commander // @ReesNoturana
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