DUST Search - Having Issues With DCs? Try this.

Deadeye Dic wrote:

I have a theory about this. First let me say that I have never played PC so I have not experienced the lag you guys are talking about. In fact, I have not experienced lag in any game mode at all.

That being said, I have noticed that there is an extreme amount of HDD activity while I play. So I'm curious, could some of this lag be because of HDDs with 60% or more of their capacity used? I have experienced frame rate issues in other games and have used this link to solve many FPS issues in the past.

The one thing that I DO NOT recommend from that list, is the use of canned air to clean your PS3. That is a bad idea. One thing that I do recommend with the PS3 is the use of a laptop cooling pad. I started using one and my system runs much better than it did without it. If you are insistent on using canned air to clean your PS, then I would highly recommend that you take the case apart before doing so. By blowing air into the system, you are actually just forcing the dust into the system and therefore possibly causing it build up on things like the CPU or GPU of the system, which in turn insulates the components and makes it hard for them to be cooled.

Some quick things you can do, particularly if you don't use your PS3 for movie watching is:

- set BD/DVD upscaler off
- set HDMI 24 FPS off
- HDMI audio set should be put on bitstream
- turn off upscaler/smoother
- disable system display notify, media server, other automatic settings

I have all these things turned off, since I have a Blu-Ray player. A note on the HDMI 24FPS. I'm not sure if the PS3 forces this setting to only movies or not, but the concept behind it is that most movies are filmed at 24 fps, but on DVD/Blu-Ray they are printed at 60 FPS. Since most people who watch movies think 24 fps is better (we've been trained to think this because of that is what we have watched all our lives) then this setting forces 24 fps. If this were to translate to anything that is passing through your HDMI, then your PS3 could be limiting FPS and not the game code.

I hope this information helps some of you guys out and good luck.

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Deadeye Dic IMPSwarm Negative-Feedback 94	Posted - 2013.06.05 19:59:00 - [1] - Quote So for a few weeks now I have been having issues with getting DC'd from PSN, in turn throwing me from Dust. However, sometimes, I would get DC'd from Dust and shortly thereafter, get thrown from PSN. It was strange, because I had internet access on all of my other devices. At first, I thought it must be CCP or even PSN, but Pings and Tracroutes ruled that out. So after some extensive research I came across several other PS3 players having similar issues, not in Dust, but with PSN. As it turns out it seems that some ISP companies who are robbing us of our hard earned cash are lining pockets and not upgrading infrastructure, in this case DSN servers. So I changed my DSN and after a week of solid testing, I have not had a single issue with getting DC'd. The Open DNS Project uses these two DNS numbers: 208.67.222.222 208.67.220.220 If your DNS on your PS3, then perhaps you'll no longer have issues. I haven't and I assure you it's not because my ISP has suddenly upgraded their infrastructure. I'm not saying that it is a cure all, I'm saying that it worked for me in my situation and if you are having similar issues, it might work for you as well. As far as using the above DNS numbers, I would do my own research before just changing the numbers. I saw no security reason not to go with it, but some people may feel differently. There is no software or anything like that to download either.
Deadeye Dic IMPSwarm Negative-Feedback 94	Posted - 2013.06.05 20:01:00 - [2] - Quote I'd also like to add that it is easy to do and does not require you to setup your network all over again, if you are wireless. You just go past everything until you get to Setup DNS, select Manual, put in the numbers, and go through the rest of the setup without changing anything, then run the test.
Rynx Sinfar Subdreddit Test Alliance Please Ignore 786	Posted - 2013.06.05 20:25:00 - [3] - Quote I can confirm the success of this and if you are getting repeated errors from PSN and searched the issue you would also find that top links from google recommend the same. That being said, I no longer get booted from PSN but I still get DCs. I can at least recover quicker in this instance.
Django Quik R.I.f.t 616	Posted - 2013.06.05 20:47:00 - [4] - Quote Ooh this sounds good and I'll have to check it out tomorrow because I've been having problems all over the place lately with PSN, Dust and DCUO. Are those DNS numbers location/region specific?
Deadeye Dic IMPSwarm Negative-Feedback 94	Posted - 2013.06.05 20:51:00 - [5] - Quote Django Quik wrote: Ooh this sounds good and I'll have to check it out tomorrow because I've been having problems all over the place lately with PSN, Dust and DCUO. Are those DNS numbers location/region specific? Not that I know of. The company is a US company, but I'm not sure if they are location specific or not.
Deadeye Dic IMPSwarm Negative-Feedback 94	Posted - 2013.06.05 20:54:00 - [6] - Quote Rynx Sinfar wrote: I can confirm the success of this and if you are getting repeated errors from PSN and searched the issue you would also find that top links from google recommend the same. That being said, I no longer get booted from PSN but I still get DCs. I can at least recover quicker in this instance. Yeah, I used Google as well, but I never just accept the first thing I come to, so I checked several different places to confirm the issue would be resolved and I also wanted to check out the Open DNS Project, as it was the top rated provider for the DNS IPs. I have too many things connected to my network to trust the first answer that I find. Sadly however, a lot of uninformed people do, which is why I said that people should do their own research and not to just take my word for it.
Absolute Idiom II BetaMax. CRONOS. 106	Posted - 2013.06.05 21:22:00 - [7] - Quote A Good Post mate, bravo for putting this out there for other players.
Ignatius Crumwald IMPSwarm Negative-Feedback 528	Posted - 2013.06.05 22:00:00 - [8] - Quote Unfortunately, we're looking at yet another Night at the DISCO... Most of which are due to "Internal error" not simply "You have been disconnected from the servers". So, not too sure this will help, but worth a try for some.
Kain Reaver83 The Unholy Legion Of DarkStar DARKSTAR ARMY 29	Posted - 2013.06.05 22:22:00 - [9] - Quote I'm getting DCed a lot as well but the message I'm getting is "The server is unavailable." Have you any suggestions to help prevent this from happening as much? Or is this something CCP has to fix themselves?
Deadeye Dic IMPSwarm Negative-Feedback 99	Posted - 2013.06.06 00:58:00 - [10] - Quote Kain Reaver83 wrote: I'm getting DCed a lot as well but the message I'm getting is "The server is unavailable." Have you any suggestions to help prevent this from happening as much? Or is this something CCP has to fix themselves? Try the DNS fix. The reason I say that is because the way all my issues would go was that I'd get DC'd from Dust, then try to reconnect after restarting the game. Right after I would get back into game, I would DC again, then get DC'd from PSN. Sometimes with the PSN DC I'd get a DSN error. The crazy thing about it was that it was so inconsistent. I would get DC'd back to back over and over again and it would always require me to have reset my Modem and Router. Even after that, I'd get DC'd from Dust and PSN, then later in the day, I wouldn't have any issues at all. So it's hard to say if it is Dust or not, especially if the issue isn't happening to most of the players. Sometimes the issue could be local or regional to you as well. Even Provider specific. I would start with the DSN trick and see if that helps. If it doesn't, then run a tracroute to the TQ server and see what is happening there, as it could be an issue with a web server being down somewhere in the route.

Deadeye Dic IMPSwarm Negative-Feedback 99	Posted - 2013.06.06 01:01:00 - [11] - Quote Ignatius Crumwald wrote: Unfortunately, we're looking at yet another Night at the DISCO... Most of which are due to "Internal error" not simply "You have been disconnected from the servers". So, not too sure this will help, but worth a try for some. I myself haven't' seen these since Uprising was released. I always got those whenever I tried to load my contacts list back in the Chrome build. Then I would have to reset my whole PS. The only other issue that I have had recently was this past weekend with black screens when trying to load into a match. I'd still have VO, but no visuals. I attribute that the DDOS attempt.
Shion Typhon Intara Direct Action Caldari State 17	Posted - 2013.06.06 02:03:00 - [12] - Quote Another thing you can try which works for some people is turning off your media server access on the PS3, its alleged that it sometimes interferes with game connections. YMMV. Settings> Network Settings > Media Server > Disabled. Easy to turn back on if you then want to watch something off your MS later.
Kane Fyea DUST University Ivy League 197	Posted - 2013.06.06 02:28:00 - [13] - Quote Deadeye Dic wrote: Rynx Sinfar wrote: I can confirm the success of this and if you are getting repeated errors from PSN and searched the issue you would also find that top links from google recommend the same. That being said, I no longer get booted from PSN but I still get DCs. I can at least recover quicker in this instance. Yeah, I used Google as well, but I never just accept the first thing I come to, so I checked several different places to confirm the issue would be resolved and I also wanted to check out the Open DNS Project, as it was the top rated provider for the DNS IPs. I have too many things connected to my network to trust the first answer that I find. Sadly however, a lot of uninformed people do, which is why I said that people should do their own research and not to just take my word for it. Google has a DNS too.
KOBLAKA1 Opus Arcana Orion Empire 32	Posted - 2013.06.06 02:34:00 - [14] - Quote Does this help with fps/lag issues/stuck on loading screens at all?
Deadeye Dic IMPSwarm Negative-Feedback 99	Posted - 2013.06.06 02:36:00 - [15] - Quote Kane Fyea wrote: Deadeye Dic wrote: Rynx Sinfar wrote: I can confirm the success of this and if you are getting repeated errors from PSN and searched the issue you would also find that top links from google recommend the same. That being said, I no longer get booted from PSN but I still get DCs. I can at least recover quicker in this instance. Yeah, I used Google as well, but I never just accept the first thing I come to, so I checked several different places to confirm the issue would be resolved and I also wanted to check out the Open DNS Project, as it was the top rated provider for the DNS IPs. I have too many things connected to my network to trust the first answer that I find. Sadly however, a lot of uninformed people do, which is why I said that people should do their own research and not to just take my word for it. Google has a DNS too. I didn't know Google had a public DNS server. Good to know.
Deadeye Dic IMPSwarm Negative-Feedback 99	Posted - 2013.06.06 02:38:00 - [16] - Quote KOBLAKA1 wrote: Does this help with fps/lag issues/stuck on loading screens at all? I've never had an issue with graphics or network lag, so I don't know. As for getting stuck on loading screens, I have had the black screen several times, but not since changing my DNS. I have never been stuck on the loading screen with the background and indicator, so I have no idea if this will work. Worth a try and perhaps it will be one more thing that will help players.
Grezkev The Red Guards EoN. 288	Posted - 2013.06.06 02:39:00 - [17] - Quote Defrag Ps3 ----> No more errors, period.
Deadeye Dic IMPSwarm Negative-Feedback 99	Posted - 2013.06.06 02:42:00 - [18] - Quote Shion Typhon wrote: Another thing you can try which works for some people is turning off your media server access on the PS3, its alleged that it sometimes interferes with game connections. YMMV. Settings> Network Settings > Media Server > Disabled. Easy to turn back on if you then want to watch something off your MS later. Yeah there are actually several things that you do to help. For FPS issues, as another poster above said they had, you can do several things that can help with lag, as well as network issues. The constant on connection of things like Media Server can pose an issue with Network connections, but as far as lag goes there are other things. This is from a post I made in a thread concerning issues with PC lag: Deadeye Dic wrote: I have a theory about this. First let me say that I have never played PC so I have not experienced the lag you guys are talking about. In fact, I have not experienced lag in any game mode at all. That being said, I have noticed that there is an extreme amount of HDD activity while I play. So I'm curious, could some of this lag be because of HDDs with 60% or more of their capacity used? I have experienced frame rate issues in other games and have used this link to solve many FPS issues in the past. The one thing that I DO NOT recommend from that list, is the use of canned air to clean your PS3. That is a bad idea. One thing that I do recommend with the PS3 is the use of a laptop cooling pad. I started using one and my system runs much better than it did without it. If you are insistent on using canned air to clean your PS, then I would highly recommend that you take the case apart before doing so. By blowing air into the system, you are actually just forcing the dust into the system and therefore possibly causing it build up on things like the CPU or GPU of the system, which in turn insulates the components and makes it hard for them to be cooled. Some quick things you can do, particularly if you don't use your PS3 for movie watching is: - set BD/DVD upscaler off - set HDMI 24 FPS off - HDMI audio set should be put on bitstream - turn off upscaler/smoother - disable system display notify, media server, other automatic settings I have all these things turned off, since I have a Blu-Ray player. A note on the HDMI 24FPS. I'm not sure if the PS3 forces this setting to only movies or not, but the concept behind it is that most movies are filmed at 24 fps, but on DVD/Blu-Ray they are printed at 60 FPS. Since most people who watch movies think 24 fps is better (we've been trained to think this because of that is what we have watched all our lives) then this setting forces 24 fps. If this were to translate to anything that is passing through your HDMI, then your PS3 could be limiting FPS and not the game code. I hope this information helps some of you guys out and good luck. Perhaps some of these things will also help solve other issues players are having.
Deadeye Dic IMPSwarm Negative-Feedback 99	Posted - 2013.06.06 02:44:00 - [19] - Quote Grezkev wrote: Defrag Ps3 ----> No more errors, period. This can definitely help with some loading issues.
pseudosnipre DUST University Ivy League 29	Posted - 2013.06.06 03:04:00 - [20] - Quote Got best results from using Google's public DNS addresses 8.8.8.8 and 8.8.4.4, found here: https://developers.google.com/speed/public-dns/ Confirmed they were optimal by testing using free namebench software found here: http://code.google.com/p/namebench/ Hope this helps someone...obviously you'll need a PC/Mac to run the test software.

Aoena Rays Bragian Order Amarr Empire 83	Posted - 2013.06.06 03:16:00 - [21] - Quote Ignatius Crumwald wrote: Unfortunately, we're looking at yet another Night at the DISCO... Most of which are due to "Internal error" not simply "You have been disconnected from the servers". So, not too sure this will help, but worth a try for some. If you are experiencing internal error just quit game fully and then return to it. It will be all gone.
Cody Sietz The Tritan Industries RISE of LEGION 203	Posted - 2013.06.06 04:01:00 - [22] - Quote Is this only for wireless?
Maken Tosch DUST University Ivy League 2577	Posted - 2013.06.06 04:10:00 - [23] - Quote How reliable is the OpenDNS Project website and how does it compare to the public DNS provided by Google as mentioned by Pseudosnipre?
11Up3Down Villore Sec Ops Gallente Federation 26	Posted - 2013.06.06 04:22:00 - [24] - Quote Cody Sietz wrote: Is this only for wireless? No you can specify DNS for both wired and wireless configurations.
11Up3Down Villore Sec Ops Gallente Federation 26	Posted - 2013.06.06 04:23:00 - [25] - Quote Maken Tosch wrote: How reliable is the OpenDNS Project website and how does it compare to the public DNS provided by Google as mentioned by Pseudosnipre? Security wise, they are about the same, but I have found that Google tends to be faster. Probably because they have so much capital to invest in network infrastructure.
Deadeye Dic IMPSwarm Negative-Feedback 105	Posted - 2013.06.06 04:27:00 - [26] - Quote Alright, I ran a few more tests. It seems that I get even better speeds if I apply the DNS to my router. By using the DNS on my router, all of my devices seem to be accessing the webpages faster. In this case, I used Google's DNS address', mentioned above, and found a noticeable difference in page loading, especially on Dust forum pages and the home page. To the person who asked about wired or wireless....DNS will work on either, however, if you have a router, I would suggest that you just change the DNS on your router, save the settings, and reboot the router.
pseudosnipre DUST University Ivy League 30	Posted - 2013.06.06 06:48:00 - [27] - Quote Maken Tosch wrote: How reliable is the OpenDNS Project website and how does it compare to the public DNS provided by Google as mentioned by Pseudosnipre? Mostly YMMV, confirm with tester or change DNS, speedtest, repeat. Mostly used to resolve webpage addresses against their actual ip IIRC, not confident it will affect PS3 performance significantly but why not use the fastest settings for your router regardless.
Deadeye Dic IMPSwarm Negative-Feedback 106	Posted - 2013.06.06 12:17:00 - [28] - Quote Has any of this actually helped anyone? I know it helped it me, but I'm curious if it has actually helped any other players.
Judy Maat Rebelles A Quebec Orion Empire 65	Posted - 2013.06.06 13:00:00 - [29] - Quote if it's not helping your Dust/PS3 performances it is for shure helping how you use your internet in the whole house. (when you change it on your router. WHAT IS DNS Domain Name Server(D.N.S.) DNS is what transform a request to the internet from http://google.ca into an IP adress like this: 173.194.69.94 the actual exchange of data over the network will use the IP address (like a phone number..but that is not always the same). REGION SPECIFIC? No, the DNS help determine the FINAL DESTINATION IP address not the route your traffic has to follow to get there. HOW IS THIS WILL IMPROVE MY EXPERIENCE? An efficient DNS is critical when a server is changing his IP address WHILE you play. there is a time windows for your ps3 to start using the new address (where both the old and the new will work) but after a certain time-out only the new work and you get disconnected. SPEED The critical point here is that some ISP really don't care about having performant DNS servers for people going on facebook and CuteCatPictures.com...but for gamers having a DNS resolution (EVEserver=12.34.56.78) that take 800MS we are like OMFG are you kidding me 800MS is SOO LONG. WICH ONE SHOULD I USE? Both open DNS and Google's DNS are REALLY FASTER than most ISP default settings out there.. I just personally use Google's open dns because it's easy to remember. 8.8.8.8 8.8.4.4 Hope it made things clear and simple to understand to everyone! :-)
Judge Rhadamanthus Kapow Heavy Industries 139	Posted - 2013.06.06 13:25:00 - [30] - Quote Deadeye Dic wrote: Grezkev wrote: Defrag Ps3 ----> No more errors, period. This can definitely help with some loading issues. Lol. The ps3 does not get fragged. And so you can't actually defrag it.

Deadeye Dic IMPSwarm Negative-Feedback 108	Posted - 2013.06.06 19:04:00 - [31] - Quote Judge Rhadamanthus wrote: Deadeye Dic wrote: Grezkev wrote: Defrag Ps3 ----> No more errors, period. This can definitely help with some loading issues. The ps3 does not get fragged. And so you can't actually defrag it. Also how does a name resolver help with software managing its host connecting through a fixed ip, as tranquility has. There is no DNS involved. DNS is for name to ip resolution, something that connecting to psn and TQ do not need. So I can not see this having any effect. Any result you think you have had are simply conformation bias. Now for using the browsers, sure. But online games like dust. No. You clearly have no idea what you are talking about. Every IP address has a domain name. TQ's host name is: srv200-g.ccp.cc TQ's IP address is: 87.237.38.200 Domain Name is: ccp.cc Here is one of CCPs DNS servers: ns1.ccp.cc ( They have 3) And if you wanted to talk to CCP about their DNS servers you could email them here: [email protected] Now as far as the PSN defrag goes, you are right there is no defrag per se. But you can rebuild the file system of your PS. Which has been proven to help resolve many of the issues that players have had in Dust. For those not familiar with how to do this, follow these instructions.
Revelations 514 Royal Uhlans Amarr Empire 49	Posted - 2013.06.06 21:12:00 - [32] - Quote Very quick explanation of your DNS requests...simplified: You have an internal IP address associated to your devices, (PS3, Personal PC, ect), this is issued by your router or modem. This is not routed over the internet, just inside your network. These addresses are reused and reserved for use for internal networks. This is because you would quickly run out of IP addresses otherwise. Your router/modem issuing the internal IP addresses is called your gateway (usually), and has two interfaces associated to it. One that talks to your internal IP's, the other interface has an external IP, (usually DHCP), that is actually assigned by your ISP and changes from time to time (if DHCP). The router/modem handles traffic between the two as a medium. So, what does this have to do with DNS? You have internal DNS, done by your router/modem You have external DNS, issued by your ISP and changes frequently. You have a third layer of DNS that is affected when you change your preferred DNS server, this is what server you send DNS request to when you request something such as a website. By default, this is usually the same server that issues your external IP. When you change this, you essentially tell your PC, (in this case PS3), to send the request out of your router to the preferred DNS server for resolution, which the server does and sends back to you. No matter what, you will still be using your Internal, and to some extent your ISP's network during the process. Network latency is subject to the last mile rule, basically, you can have the fastest internet ever but if your internal or ISP network is slower, you will only be able to go that speed. Now you have some background info. I provide this because teaching someone how to use nslookup/ipconfig/telnet/ping to troubleshoot would take forever and I am not gonna do it. When you send a request out for resolution, by default it will go to your ISP's DNS servers, who will then most likely transfer that request to a public DNS server, or send the query to the server of authority for the requested domain. That is why changing the preferred DNS server works for some if your ISP is having problems querying or forwarding the DNS request. This is not typically the issue however. This issue can be occurring on all of your devices but you do not notice. This is because TCP/IP will resend packets for quite a while if they fail the first time which is what is used when browsing the web. Gaming on the other hand uses UDP, meaning packets that are lost are just lost. So you may notice the issue on the PS3 but could be happening to all of your devices unnoticed. Some suggestions: First try unplugging your router or modem from the power source for 2 mins. Plug back in and wait 2mins. Does the issue go away after this? If not then.... ensure no filter is placed on your router/modem. This is a little plastic piece attached to your cable between the modem and the wall jack. Remove it if you have one. Still doesn't work? then.... Unplug your cable or sat TV boxes. I know it sounds weird but try it. Do you continue to have issues? If so..... Call your router manufacturer, (if its under warrenty), or your ISP. Check your NAT type is correct or if they see any issues on the access point from their end. Also request help with port forwarding your router for PS3 usage. If they will not help you then google it, you will easily find the forwarding required for PS3, and probably directions on how to do this in your specific model of router/modem. You want your NAT type on your router to be the same that the ISP requires. You also want an Open NAT, which can be accomplished by port forwarding.


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