DUST Search - raven and sever suits require proto skills why?

KING CHECKMATE wrote:

Not only , i had server issues and couldn't connect for almost 20 days.

I already wrote a Help ticket on it and the RAVEN BPO:

''I actually DON'T need my money Back. I just want at least a 14 day active booster to make up for some of the time i couldn't use my 30 day active booster because of server problems. Please check with GM Avantgarde, GM Rhino, GM Murasaki, GM Hercules and my Help ticket ''I CANT PLAY''. There was a LONG period where i couldn't even finish a single game and my active booster was mostly LOST. I want some kind of refund on these.Not even real money, just give me a 14 day active booster to make up for the time i couldn't play because of your servers having issues.

On ANOTHER Matter. You sold me a RAVEN Blueprint for 19.900 AUR. I would like my AURUM BACK. The reason is i payed for a type 1 dropsuit that could be used without spending skill points on it. Now with the new build it requires a LOT of skill points to use, and im not planning in playing Caldari Assault. You sold me something, and what i have is not what you sold me.So please take the BPO away and give me back my AURUM.

As you see i'm not asking for REAL money just for some kind of reimbursement on these 2 matters, since i payed, and did not receive what i payed for. Please dont say what they told me in my last help ticket, that the active booster was working so you dont need to give me anything, since the game wasn't playable at the time that response will, besides than making you sound stupid, probably gonna stir me up a little.

Thanks for your time, Hope this matter gets resolved.If not im sorry to announce that you will not receive more cash from me , never again. I eagerly await your response.''

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charlesnette dalari Creative Killers 197	Posted - 2013.05.07 23:31:00 - [1] - Quote In order to use either of these suits I payed $10 for I must skill way into a race far past what the suit level is. Example to use the raven suit I must first skill into caldari medium at level 5 and then assault at level 1. This makes no sense. The raven is a level one suit so I should be able to use it after skilling caldari medium one since this suit is a level one suit. Why must I spend 2 million SP to use a level one suit I spent real money for. I hope this is not on purpose since it really ticks me off. Especially since I was under the impression these things would be refunded so we could determine our race we wished to use. This build I wanted a different race and in effect am penalized for the Real money I already spent. What does everyone else think? are they happy about having a $10 suit they will never be able to use without a huge SP investment into a race they may not want?
IRuby Heart DIOS EX. 675	Posted - 2013.05.07 23:35:00 - [2] - Quote Damn, is this for real!? I haven't set up or used my Raven suit in Uprising but that's seriously uncalled for. Unless the BPO is now prototype level I'm gunna be shouting in CCP's ear a lot for the next couple of months. Assuming I even stay that long.
Iron Wolf Saber BetaMax. CRONOS. 3951	Posted - 2013.05.07 23:35:00 - [3] - Quote I am upset all my special color suits are also in the specialist tier, I won't be seeing them for... another year?
Snaps Tremor The Tritan Industries RISE of LEGION 160	Posted - 2013.05.07 23:47:00 - [4] - Quote Iron Wolf Saber wrote: I am upset all my special color suits are also in the specialist tier, I won't be seeing them for... another year? Well half of them aren't special colour any more, so that solves that.
Protoman Is God Red and Silver Hand Amarr Empire 157	Posted - 2013.05.07 23:48:00 - [5] - Quote Iron Wolf Saber wrote: I am upset all my special color suits are also in the specialist tier, I won't be seeing them for... another year? Yay stupid SP sinks.
WyrmHero1945 SyNergy Gaming EoN. 218	Posted - 2013.05.07 23:48:00 - [6] - Quote Raven is a assault suit so yeah. It was never militia you know it's a type 1.
charlesnette dalari Creative Killers 197	Posted - 2013.05.07 23:51:00 - [7] - Quote Well wolf how about explaining to CCP as our cpm rep these suits were "supposed" to be a way for a new player to have a suit they can spend money on and use as their make isk fit instead of militia (its only a level 1 suit so not much better)but with the way they have the requirements for the suits set up they are no longer fitting their intended role. I find it a slap in the face that I spent real money supporting this game to be given the reward of this build of only being able to use a suit I payed money for after grinding a couple months to put SP into a race I won't play other than to use the raven suit. This really has me feeling it hard to be happy about the future of the game and you have seen me defend CCP numerous times but this move was pretty indefensible.
charlesnette dalari Creative Killers 197	Posted - 2013.05.07 23:53:00 - [8] - Quote WyrmHero1945 wrote: Raven is a assault suit so yeah. It was never militia you know it's a type 1. Exactly my point its a level one suit but I must put SP to prototype level in caldari medium suits to use it? Maybe its me but that makes zero sense. Especially considering I spent real money for it and a sever suit. So I have $20 worth of mcc window dressing I can't and may never use now. In effect CCP took my money and this build made it so I will have to bring a few weeks just to use something I already paid for.
Bling Blaine FrontLine-Coalition 7	Posted - 2013.05.08 00:00:00 - [9] - Quote Yeah this move was a real class A kik in the ballz. Im glad I only have the (mis-spelled) sever bpo because if I bought all 3 mag bpo's I would be really really pissed, as is im only just pissed. The worst part of all was the dev post only a day before release telling everyone there kittened. Of coarse this has stopped all my $$$ flow to dust, indefinatly.
Thor Odinson42 Planetary Response Organization 169	Posted - 2013.05.08 00:53:00 - [10] - Quote WyrmHero1945 wrote: Raven is a assault suit so yeah. It was never militia you know it's a type 1. I don't recall having to go L5 in assault suits to use it in the previous build. That's weird. I wasn't ever L5 in scout or logi either, but I remember being able to use them. Is my memory failing me?

Mobius Wyvern BetaMax. CRONOS. 1409	Posted - 2013.05.08 00:54:00 - [11] - Quote Ooook, that one doesn't seem well thought out. I would've thought they would have changed the item to fit the new general racial suits.
KING CHECKMATE Tal-Romon Legion Amarr Empire 29	Posted - 2013.05.08 00:56:00 - [12] - Quote charlesnette dalari wrote: In order to use either of these suits I payed $10 for I must skill way into a race far past what the suit level is. Example to use the raven suit I must first skill into caldari medium at level 5 and then assault at level 1. This makes no sense. The raven is a level one suit so I should be able to use it after skilling caldari medium one since this suit is a level one suit. Why must I spend 2 million SP to use a level one suit I spent real money for. I hope this is not on purpose since it really ticks me off. Especially since I was under the impression these things would be refunded so we could determine our race we wished to use. This build I wanted a different race and in effect am penalized for the Real money I already spent. What does everyone else think? are they happy about having a $10 suit they will never be able to use without a huge SP investment into a race they may not want? I dont think they are proto... STILL i too have the RAVEN AR type 1 and i dont want to use CALDARI ASSAULT just to use my 10$ Dropsuit. THe whole point of the Dropsuit was the fact i didnt need skills to use it.
NextDark Knight Hellstorm Inc League of Infamy 9	Posted - 2013.05.08 00:58:00 - [13] - Quote KING CHECKMATE wrote: charlesnette dalari wrote: In order to use either of these suits I payed $10 for I must skill way into a race far past what the suit level is. Example to use the raven suit I must first skill into caldari medium at level 5 and then assault at level 1. This makes no sense. The raven is a level one suit so I should be able to use it after skilling caldari medium one since this suit is a level one suit. Why must I spend 2 million SP to use a level one suit I spent real money for. I hope this is not on purpose since it really ticks me off. Especially since I was under the impression these things would be refunded so we could determine our race we wished to use. This build I wanted a different race and in effect am penalized for the Real money I already spent. What does everyone else think? are they happy about having a $10 suit they will never be able to use without a huge SP investment into a race they may not want? I dont think they are proto... STILL i too have the RAVEN AR type 1 and i dont want to use CALDARI ASSAULT just to use my 10$ Dropsuit. THe whole point of the Dropsuit was the fact i didnt need skills to use it. you did skill into it but it was only level 1 I believe
S0LlD SNAKE PLAYSTATION4 18	Posted - 2013.05.08 00:59:00 - [14] - Quote Adapt or Die
Yani Nabari One-Armed Bandits Atrocitas 44	Posted - 2013.05.08 01:05:00 - [15] - Quote I too wonder why standard suits now require max rank in racial drop suit to use.
KING CHECKMATE Tal-Romon Legion Amarr Empire 29	Posted - 2013.05.08 01:09:00 - [16] - Quote Not only , i had server issues and couldn't connect for almost 20 days. I already wrote a Help ticket on it and the RAVEN BPO: ''I actually DON'T need my money Back. I just want at least a 14 day active booster to make up for some of the time i couldn't use my 30 day active booster because of server problems. Please check with GM Avantgarde, GM Rhino, GM Murasaki, GM Hercules and my Help ticket ''I CANT PLAY''. There was a LONG period where i couldn't even finish a single game and my active booster was mostly LOST. I want some kind of refund on these.Not even real money, just give me a 14 day active booster to make up for the time i couldn't play because of your servers having issues. On ANOTHER Matter. You sold me a RAVEN Blueprint for 19.900 AUR. I would like my AURUM BACK. The reason is i payed for a type 1 dropsuit that could be used without spending skill points on it. Now with the new build it requires a LOT of skill points to use, and im not planning in playing Caldari Assault. You sold me something, and what i have is not what you sold me.So please take the BPO away and give me back my AURUM. As you see i'm not asking for REAL money just for some kind of reimbursement on these 2 matters, since i payed, and did not receive what i payed for. Please dont say what they told me in my last help ticket, that the active booster was working so you dont need to give me anything, since the game wasn't playable at the time that response will, besides than making you sound stupid, probably gonna stir me up a little. Thanks for your time, Hope this matter gets resolved.If not im sorry to announce that you will not receive more cash from me , never again. I eagerly await your response.''
Thor Odinson42 Planetary Response Organization 170	Posted - 2013.05.08 01:10:00 - [17] - Quote S0LlD SNAKE wrote: Adapt or Die You need a dislike button. Can somebody get this guy a dislike button?
Thor Odinson42 Planetary Response Organization 170	Posted - 2013.05.08 01:13:00 - [18] - Quote KING CHECKMATE wrote: Not only , i had server issues and couldn't connect for almost 20 days. I already wrote a Help ticket on it and the RAVEN BPO: ''I actually DON'T need my money Back. I just want at least a 14 day active booster to make up for some of the time i couldn't use my 30 day active booster because of server problems. Please check with GM Avantgarde, GM Rhino, GM Murasaki, GM Hercules and my Help ticket ''I CANT PLAY''. There was a LONG period where i couldn't even finish a single game and my active booster was mostly LOST. I want some kind of refund on these.Not even real money, just give me a 14 day active booster to make up for the time i couldn't play because of your servers having issues. On ANOTHER Matter. You sold me a RAVEN Blueprint for 19.900 AUR. I would like my AURUM BACK. The reason is i payed for a type 1 dropsuit that could be used without spending skill points on it. Now with the new build it requires a LOT of skill points to use, and im not planning in playing Caldari Assault. You sold me something, and what i have is not what you sold me.So please take the BPO away and give me back my AURUM. As you see i'm not asking for REAL money just for some kind of reimbursement on these 2 matters, since i payed, and did not receive what i payed for. Please dont say what they told me in my last help ticket, that the active booster was working so you dont need to give me anything, since the game wasn't playable at the time that response will, besides than making you sound stupid, probably gonna stir me up a little. Thanks for your time, Hope this matter gets resolved.If not im sorry to announce that you will not receive more cash from me , never again. I eagerly await your response.'' I had a similar issue and it didn't get resolved favorably. Pretty much any AUR issue and you receive a blah, blah, blah sorry blah, blah
KING CHECKMATE Tal-Romon Legion Amarr Empire 29	Posted - 2013.05.08 01:15:00 - [19] - Quote Well no more $ for them then.
Winsaucerer The Southern Legion RISE of LEGION 63	Posted - 2013.05.08 01:15:00 - [20] - Quote This was supposed to be somewhat resolved by giving you an AUR refund and taking away the suit. That way, if you still want it, you can repurchase it. If you wouldn't have bought it, then you have the AUR available. But they cancelled the AUR refund at the last moment. Your best bet is to ask them to do the AUR refund they originally intended to do. Bling Blaine wrote: Im glad I only have the (mis-spelled) sever bpo because if I bought all 3 mag bpo's I would be really really pissed, as is im only just pissed. In what way is 'sever' spelled wrong? If the word they were hoping for was 'sever', it is spelled correctly.

DeadlyAztec11 One-Armed Bandits Atrocitas 213	Posted - 2013.05.08 01:18:00 - [21] - Quote Oh my, a genuine issue? +1 sir for not wasting our time. I wonder as well why this is the case.
Tallen Ellecon KILL-EM-QUICK RISE of LEGION 2	Posted - 2013.05.08 01:45:00 - [22] - Quote This has to be my biggest gripe with Uprising. I can live with the other BPOs I bought full price for but having to spec 1.8 mil SP into Minmatar medium just to use my SEVER is ridiculous. The logis have a hard enough time finding enough SPs just to be logis, now we are forced to stick with a single race if we want to use our Type 1 suit BPOs. Same goes for those with Raven suits.
Artful Dodja SVER True Blood Unclaimed. 0	Posted - 2013.05.08 02:00:00 - [23] - Quote I agree with OP on this one as well. CCP should check the 'hallowed logs' on these and refund AUR on them. I enjoyed jumping into them real early and not having to replace suits all the time but now they are not functioning as intended when I purchased them. That seems to be my only gripe as well... oh and shotguns... Artful
IceStormers Forsaken Immortals 18	Posted - 2013.05.08 09:03:00 - [24] - Quote i dont want my Aur refunded i still want my bpo i just want it to be in a race im going to play just create std bpo for each race at the same price bracket and give those who bought the bpo already the option to switch to a race of their choice (it should stay within the same class)
Zeylon Rho Subdreddit Test Alliance Please Ignore 98	Posted - 2013.05.08 09:14:00 - [25] - Quote Yeah, I paid for the Sever/Raven BPOs. I made a help ticket explaining I paid Aurum for them, and that the pre-patch notes said that only event/psn items would be retained. I specifically said I paid for them, and they could check. The GM replied that they wouldn't be reimbursing for event items, as per the notes. I replied again noting that I didn't even have an account when the event happened, nor could I possibly have purchased a merc pack with it last year before I had an account. The only way I could get the suits was paying, and I didn't find out they were event suits and not subject to the reimbursement till I was told they were event items AFTER I didn't get reimbursed and they changed them. The theory CCP's customer service is working on is that players, however new they may be, need to be personally aware of the history of all in-game items that existed prior to their playing to know if they'll stick to the terms of their reimbursements. Even if said players paid money for the items, if they were unaware they were an award at one point - then it sucks for them. The ludicrous part is that even if it was an award at one point, they KNOW it was later on the market, and continues to be on the market. So, they had to guess that people that actually did pay would reasonably expect it to be among the "non-militia BPO/non-event aurum items" that were being refunded. It's the literally the most expensive thing you can buy with Aurum, of course people will notice.
NextDark Knight Hellstorm Inc League of Infamy 11	Posted - 2013.05.08 10:51:00 - [26] - Quote I rather them not nerf the stats on the Raven to make it a less skillpoint item and give people a chance to have the AUR refunded.
KatanaPT Tech Guard General Tso's Alliance 100	Posted - 2013.05.08 10:56:00 - [27] - Quote No matter what you say, they wond refund. I bough the Raven suit and now it takes lvl5 cald medium and lvl 1 cald assault, which me being a gallente guy now its just bogus. I made a claim and after a brief email exchange they are adamant that there wont be any refund or changing the suit to another racial suit. Nope, nada. The only thing they proposed is the mentioned full aurum reimbursment that will cost you your entire sp and isk. Full Aurum Reimbursment = Full character reset.... which sucks.
KatanaPT Tech Guard General Tso's Alliance 100	Posted - 2013.05.08 11:02:00 - [28] - Quote Thor Odinson42 wrote: WyrmHero1945 wrote: Raven is a assault suit so yeah. It was never militia you know it's a type 1. I don't recall having to go L5 in assault suits to use it in the previous build. That's weird. I wasn't ever L5 in scout or logi either, but I remember being able to use them. Is my memory failing me? The Raven is now lvl5 caldari medium frame and lvl1 caldari assault, which in fact is prototype basic skillage
NextDark Knight Hellstorm Inc League of Infamy 11	Posted - 2013.05.08 11:02:00 - [29] - Quote if you got the bpo as a prize it will.not be refunded
KatanaPT Tech Guard General Tso's Alliance 100	Posted - 2013.05.08 11:13:00 - [30] - Quote NextDark Knight wrote: if you got the bpo as a prize it will.not be refunded I bought it. think it was 18k or 19k at the time. No refund or change for me.



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