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Author |
Thread Statistics | Show CCP posts - 5 post(s) |
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CCP Contra
C C P C C P Alliance
4
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Posted - 2012.11.05 11:31:00 -
[1] - Quote
Hello testing community.
We have been noticing reports of players experiencing Infinite Loading screens and players being disconnected from a match.
If you are experiencing either of these issues it would be helpful if you provided us with as much information as possible.
Date/Times of issue appearing Zone you play from Type of match
Any and all info is welcomed in order to track these nasty critters.
CCP Contra |
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HEAT SoulRipper
ZionTCD Legacy Rising
45
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Posted - 2012.11.05 12:26:00 -
[2] - Quote
Central Standard / U.S. Any type of match Evenings U.S.
1) Infinite loading error is sporadic and I have seen no pattern to it as to time of day and or map type. Happens maybe 1-2x's a week in the past 3-4 weeks.
2) First time and only time I found to get dropped from a game was within a 2 hour window after the crash this past weekend. Since then I have not been kicked from a game mid-way through. I was kicked/dropped 4x's in that window.
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XINERA XIOS
ZionTCD Legacy Rising
14
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Posted - 2012.11.05 17:50:00 -
[3] - Quote
Monday, 5. November 2005 16:00 GMT (17:00 Germany)
My whole squad lagged out (after we had serious problems with a Rocket gunner and his Friend in the Dropship, but that doesn't matter) There were a lot of guys getting out of the game and some how the game mechanics thought the gunner and his friend should leave and after that our squad, the second best squad in the game, because no one had a forge gun arround. |
BLOODY QC
QcGOLD
1
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Posted - 2012.11.05 18:47:00 -
[4] - Quote
I don't know if its related to the disconnects but since the last crash all the guys in my corp using the ps3 wireless headset have been unable to run for more than a few seconds without stopping and the same goes for the scope, they cant
scope-in without being scoped-out. But has soon as we turn of our headsets its back to normal. Is there something we can do? |
knight of 6
ZionTCD Legacy Rising
66
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Posted - 2012.11.05 20:16:00 -
[5] - Quote
TYPE: Disconnect TIME:15:00 EST/ 20:00GMT LOCATION: eastern sea board, near Washington DC MAP: skim junction, with the large off center tower/ion cannon thingy
ADDITIONAL INFO: 2 tanks in combat one mine W/ railgun the other someone else's W/ rocket pack |
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CCP Frame
C C P C C P Alliance
470
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Posted - 2012.11.06 09:56:00 -
[6] - Quote
Stickied now! |
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CCP Contra
C C P C C P Alliance
4
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Posted - 2012.11.06 10:03:00 -
[7] - Quote
XINERA XIOS wrote:Monday, 5. November 2005
.
Well thats your problem right there
Nah I am joking. Thanks for all the info, these are nasty critters and we are tracking them with all our extermination gear now. |
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Reapz Krueger
BetaMax.
4
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Posted - 2012.11.06 21:27:00 -
[8] - Quote
06-11-2012 TYPE: Disconnect TIME:21:25GMT LOCATION: EU MAP: sniper hills AMBUSH |
Kazae Wolf
Seykal Expeditionary Group Minmatar Republic
0
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Posted - 2012.11.06 23:39:00 -
[9] - Quote
TYPE: DISCONNECT TIME: 13:16 CST (19:16 GMT) SYSTEM: PS3 MODEL CHECHL01 INTERNET CONNECTION: CABLE BROADBAND NETWORK CONNECTION: WIFI HEADSET: MOTOROLA HK100 BLUETOOTH HEADSET SECONDARY/BACKUP HEADSET: MICROSOFT LIFECHAT LX-3000 WIRED USB HEADSET SYSTEM OPERATING TEMP @ TIME OF OCCURRENCE: 41-¦ CELSIUS MAP: (I have no idea because even though, logically, it should have the name of the map in the loading screen, that feature was sadly not included! )
This time it happened while using my wireless headset btw. Anyway, long story short, I was disconnected after being shot and then blown up by my lav next to me taking too much fire (essentially killing me twice since I had an option to call for help). (I was using my custom triage with a shotgun, remote armor rep, smg, shield booster, and a militia armor rep module...my favorite load-out as of recently.) I had called for help and then the enemy player started shooting the LAV next to me. Next thing I know, the LAV goes boom and kills me off the rest of the way and instead of sending me back to the map to choose my dropsuit, the game kicks me out of the match without warning. Not only that, I'm somehow still in the team and squad that I was in the match with and it won't let me find another match or leave the squad. (I usually just do a quick-match....so basically I get a random squad.) I then have to exit the game and restart it all over again to be able to do anything useful other than chat with people. (The EULA pop-up and disclosure agreement pop-up as well as the "You are about to connect to CCP servers" confirmation pop-up completely annoy me now since I've already read and agreed to them an dow I've seen them too many times to count.) This happens every time I play. Sometimes, if I leave the game idle for more than 7 minutes and 53 seconds (give or take), the game won't even let me join a match at all. It just sits there searching for a battle for the longest time and then gives me this strange error {EDIT} message: "[invalid label: /DUST/UI/BattleFinder/QuickmatchTimeout]". {/EDIT} If nothing else can be done about it....at least make the confirmation messages work like the EULA confirmation on the EVE Online client does so I don't have to keep seeing them. It's driving me nuts. I don't mind seeing the patch notes/changes though as those are a welcome sight. Anyways, enough of my rant. Thx for the great game (even if it's still beta). |
Kazae Wolf
Seykal Expeditionary Group Minmatar Republic
0
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Posted - 2012.11.06 23:43:00 -
[10] - Quote
P.S. I think it might have something to do with a combination of explosions and lag.....or maybe just the explosions since that seems to be one of the few consistent things that happens just b4 I get disconned...just a thought. |
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HIGH TIMESsw
Zumari Force Projection Caldari State
37
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Posted - 2012.11.07 04:15:00 -
[11] - Quote
A friend of mine got the new beta codes. He is able to log in and do evereything, except play.
Every time he goes instant battle he goes into a load screen and never leaves, he has made into the war barge but got stuck at a 00:00 time and wouldnt load him in. He also got in and was falling and didnt properly load him in.
Character Name: 509Finest Time: between 9:30-11:30 EST Date Nov 6, 2012
He has not been able to play a single game since he got into the game, always stuck in a loading isue. When we load into the game in squad it says he leaves battle, but he never leaves the load screen.
Not sure if there is a fix for this ? a workaround? anyone else seen this issue? |
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CCP Contra
C C P C C P Alliance
4
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Posted - 2012.11.07 09:21:00 -
[12] - Quote
Do all of you have the wireless headset?
And does the battle hangs for a while (30-60 seconds) and then you get kicked to the merc quarters?
Any message is displayed? |
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Reapz Krueger
BetaMax.
4
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Posted - 2012.11.07 10:58:00 -
[13] - Quote
i have bt headset its constantly on and during that game everyone got disconnected my internet is wired game froze and instant kick no message |
HIGH TIMESsw
Zumari Force Projection Caldari State
37
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Posted - 2012.11.07 13:31:00 -
[14] - Quote
My friend has the small ear piece mic. He kept trying last night, and the closest he got was into the war barge again with a 00:00 timer and would not being him in. |
R F Gyro
ZionTCD Legacy Rising
315
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Posted - 2012.11.07 18:39:00 -
[15] - Quote
I've been kicked from games a few times: happily fighting then sudden loading screen for a minute or so then back in quarters. After this the market purchases (restocking fits) don't show up on the fitting screen, though the increase in inventory does show up after a restart.
I'm using an old-fashioned wired USB headset. |
Naturi Riclenore
BetaMax.
120
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Posted - 2012.11.07 22:58:00 -
[16] - Quote
Region: Indiana - USA Time: ~10:47 PM GMT Nov. 7, 2012 (5:47 EST) Match: Ambush Issue: Long Loading and Disconnected from match Internet: UVERSE DSL Connection: Wireless Microphone: PS2 official USB Wired
First match of the day. Started playing, loading screen took a while (almost 4 minutes), then it popped me into a match that was just starting. played for about 5 minutes, then was running towards a teammate, and all the sudden, Loading Screen back to Merc Quarters.
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Telcontar Dunedain
Imperfects Negative-Feedback
328
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Posted - 2012.11.08 00:32:00 -
[17] - Quote
US Pacific 4:31 PM
Everyone Disconnected from Skirmish |
RandomizeUsr
Vacuum Cleaner. LLC
0
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Posted - 2012.11.08 11:06:00 -
[18] - Quote
CCP Contra wrote:Do all of you have the wireless headset?
And does the battle hangs for a while (30-60 seconds) and then you get kicked to the merc quarters?
Any message is displayed? I do not have wireless headset, but I have from time to time infinite loading and kicking out of battle anyway. =( No message displayed. |
Kazae Wolf
Seykal Expeditionary Group Minmatar Republic
0
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Posted - 2012.11.08 19:52:00 -
[19] - Quote
CCP Contra wrote:Do all of you have the wireless headset?
And does the battle hangs for a while (30-60 seconds) and then you get kicked to the merc quarters?
Any message is displayed? Yea....happens the most with wireless. I've started to use my wired headset now and I haven't gotten booted out of a match yet since then. I did get disconnected due to an internal error a few minutes ago. (You were disconnected due to an internal error.) But that was in the merc quarters after one of my squad mates made it into a match but for some reason I was unable to join. It was exactly 11 minutes ago at the time of this posting. Went into the neocom just before getting disconnected. |
Kazae Wolf
Seykal Expeditionary Group Minmatar Republic
0
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Posted - 2012.11.08 19:56:00 -
[20] - Quote
R F Gyro wrote:I've been kicked from games a few times: happily fighting then sudden loading screen for a minute or so then back in quarters. After this the market purchases (restocking fits) don't show up on the fitting screen, though the increase in inventory does show up after a restart.
I'm using an old-fashioned wired USB headset. Mine is the same issue most of the time...but I was using a bluetooth headset until today. |
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Kazae Wolf
Seykal Expeditionary Group Minmatar Republic
0
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Posted - 2012.11.08 20:04:00 -
[21] - Quote
Just a note: Considering that there are a few different PS3 models out there, I'd suggest including the model of your system to help with troubleshooting. Every ounce of info helps....no matter how inconsequential in may seem. Just thought I'd throw that out there. |
Leos Valentine Vatta
Villore Sec Ops Gallente Federation
23
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Posted - 2012.11.09 01:04:00 -
[22] - Quote
Date: 9/11/2012 01:44 GMT+1 Region: Europe Type: Ambush PS3: CECHH04
I requested an ambush match and got to the loading screen. After a while I heard the sound of a character dropping to the ground from a height while still at the loading screen. Soon afterwards I appeared in the MQ again. |
Kazae Wolf
Seykal Expeditionary Group Minmatar Republic
0
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Posted - 2012.11.09 08:26:00 -
[23] - Quote
Leos Valentine Vatta wrote:Date: 9/11/2012 01:44 GMT+1 Region: Europe Type: Ambush PS3: CECHH04
I requested an ambush match and got to the loading screen. After a while I heard the sound of a character dropping to the ground from a height while still at the loading screen. Soon afterwards I appeared in the MQ again.
That's happened to me a few times before. No solution just yet, unfortunately. |
dannylee80
Algintal Core Gallente Federation
0
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Posted - 2012.11.11 20:06:00 -
[24] - Quote
Hi guys I have been having the same issues.
But there seems to be a solution that has worked for my self I had looked at my PS3 internet test and was showing less than 1mbps and I have a 60mbps connection I no the speed test is rubbish but it should still not be that low I only found this out as I was trying to watch a rented film and was unable to because the useless slow connection speed. No wonder why I kept being killed and was unable to have a close quarters fight. I had found this to be an issue with most DNS servers at the moment I had tried even my isps one that would not work. Tried the Google DNS and what can i say it moved up to 7mbps these from open DNS seem to be tge best as these are giving me over 22mbps
Primary DNS-á208.67.222.222 Secondary DNS-á208.67.220.220
Hope this dose help others with a slow PS3 network issue
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Sebastian Borgia
OSG Planetary Operations Covert Intervention
0
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Posted - 2012.11.12 04:06:00 -
[25] - Quote
0400 gmt November12th Manus peak (3 point) Skirmish Playing from north America My squad was flying around in a dropship and we all got kicked from match |
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CCP Contra
C C P C C P Alliance
4
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Posted - 2012.11.13 13:50:00 -
[26] - Quote
Kazae Wolf wrote:Just a note: Considering that there are a few different PS3 models out there, I'd suggest including the model of your system to help with troubleshooting. Every ounce of info helps....no matter how inconsequential in may seem. Just thought I'd throw that out there.
Thanks for your participation. As Kazae Wolf said, any bit of info helps.
We are doing some tests with the aim of fixing these issues in the next releas.e |
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Tenjuro Dravon
Doomheim
1
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Posted - 2012.11.13 15:51:00 -
[27] - Quote
1900 EST November10th Manus peak (3 point) Skirmish Playing from north America called Down a Gunlogi Tank, DC lost the tank :( out 820,00 isk again. this was the last time it happened, but sea,ms to happen more often when I call down a tank. I also use a F570 Logitec Wireless head set and use on of the super slim PS3's |
Velvet Overkill
Seraphim Auxiliaries CRONOS.
104
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Posted - 2012.11.23 18:20:00 -
[28] - Quote
Today 3minutes ago since my first edit. It was skirmish on the Line Harvest map and I'm playing from Florida, United States. |
Velvet Overkill
Seraphim Auxiliaries CRONOS.
104
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Posted - 2012.11.23 22:19:00 -
[29] - Quote
Got disconnected again after playing on the same skirmish map after the battle ended when I entered my merc quarters. |
STOPxPLAYING
Ghost Wolf Industries
0
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Posted - 2012.11.25 20:56:00 -
[30] - Quote
hello there. i like some help.if i redownload dust to my ps3.Will i lose my progress and so on?and all the aur,That i have invested ect.because the lag ive been getting for the past week.I even call my provider They told me everything checks out,even sent somebody,And he told everythings fine.My ps3 is 1 in half years old.Im connected only to my new moden. |
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Blazie Caldron-born
Circle of Huskarl Minmatar Republic
0
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Posted - 2012.11.26 02:56:00 -
[31] - Quote
Stuck in infinite load:
6pm PST Wash state Happens when i try to join an ambush game, skirmish matches come up slowly but i can get in. 250gb ps3 slim |
cyphus neos
Villore Sec Ops Gallente Federation
0
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Posted - 2012.11.26 03:15:00 -
[32] - Quote
Infinite load Time:7 pm pacific Location: Southern California Connection: u-verse Network: wireless Game mode: ambush Model: cheh-4001B I think
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Eifyr Eram
Tronhadar Free Guard Minmatar Republic
0
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Posted - 2012.11.26 09:33:00 -
[33] - Quote
inf loading, never got ingame or back to merc quarters, reset ps3[ lost gamesave.*]
(-8gmt) 7pm Location: northern California Connection: Comcast (40mbps) Network: wired Game mode: Ambush Model: cechp01
[truely disapointed gamesaves aren't server side :( *]
(*nvm luckly i backed up my gamesaves ignore my lost gamesave rant however i did get the inf load, sorry for the false red flag) |
GENPATT0N
Bragian Order Amarr Empire
0
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Posted - 2012.12.01 19:28:00 -
[34] - Quote
I do not have a wireless headset but for me it will go on infinately during character loading and then say the server is not up even though it is.
I have retried 5 times same results. |
Thrace Leyona
Doomheim
0
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Posted - 2012.12.01 19:36:00 -
[35] - Quote
Having the same issues. Cannot log in. Keeps saying you have been disconnected due to an internal problem. I was playing Dust this morning so I am not sure what to do. I would like to get these skins.... |
GENPATT0N
Bragian Order Amarr Empire
0
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Posted - 2012.12.01 19:44:00 -
[36] - Quote
Thrace Leyona wrote:Having the same issues. Cannot log in. Keeps saying you have been disconnected due to an internal problem. I was playing Dust this morning so I am not sure what to do. I would like to get these skins.... I have not even been able to get in at all period
it said "you have been disconnected, the server is currently unavailable." |
Doktor Worm
BetaMax.
8
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Posted - 2012.12.01 19:56:00 -
[37] - Quote
Got in, played 1 game, got back to merc quarters, got disconnected. Rebooted, got to character selection, chose my character, got disconnected. Re-tried 5 times with the same outcome. Gave up, am now watching TV. |
Galvan Demitria
Crux Special Tasks Group Gallente Federation
0
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Posted - 2012.12.02 05:20:00 -
[38] - Quote
Time: Approx 10:00 pm EST Location: New York (upstate) Connection: Roadrunner Network: Wireless Game mode: Ambush
I was in a perpetual loading screen, and the AI voice (the one that prompts you to load out into the game) was talking. The game continued on, but I could not see it nor join. After voice stated that "this lack of contractual commitment will be recorded on your permanent record...." I decided it was time to reset the game and log back in. Hasn't happened since.
Before that I had just finished a game and then joined a new one. |
Smile forthescope
Seituoda Taskforce Command Caldari State
5
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Posted - 2012.12.02 11:12:00 -
[39] - Quote
Network Wired (nothing was running on wireless) including controller was hooked on charger.
I just started playing Dust514 and i also experienced the infinite Loading screen... at the time i had just finished an Ambush match and then i jumped right in for a skirmish match, i was using only my Ps3 controller no Bluetooth devices or anything else connected to my ps3. I am playing from Canada (EST) |
Finn Kempers
BetaMax.
222
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Posted - 2012.12.02 20:22:00 -
[40] - Quote
I have a wireless bluetooth headset and get kicked after every few matches from internal server errors (UK) |
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Kaeralli Sturmovos
KILL-EM-QUICK RISE of LEGION
117
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Posted - 2012.12.08 20:33:00 -
[41] - Quote
12/07/12-12/08/12 east coast MQ extending passive booster
yesterday it was just random disconnects when doing menu related things like going into corp section or parts of the store and contacts. today i never even played my first game and i tried to extend my passive booster and was DC'd only to recieve internal error every time i made it to the character selection screen. beyond that i have restarted the game and my ps3 and get the same result. |
xBLooDAnGeLx
Rubber Chicken Bombers
0
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Posted - 2012.12.08 21:14:00 -
[42] - Quote
I'm having the same problem. I get disconnected and receive an intern error every time I try to get in the corporation menu. I have already tryed to make a restart but it did'nt help.
Time: 21:30 (+1) Location: Switzerland Network: Wireless
All other functions in the menu are workink well. I have got the same problem before with the market but that has got fixed.
Ps: Friends of mine have got the same problem.
Hope you can fix it soon. |
Sexy Taco
Doomheim
2
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Posted - 2012.12.09 00:29:00 -
[43] - Quote
Date/Times of issue appearing 12-8-12 15:00 to 1700 Mountain time (GMT - 7:00)
Zone you play from North America USA
Type of match skirmish
Any and all info is welcomed in order to track these nasty critters. I do not use wireless at all, I have Comcast as a internet provider. ARRIS TG862G modem
CCP Contra |
Commander Dizzle
Closed For Business
0
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Posted - 2012.12.10 23:56:00 -
[44] - Quote
xBLooDAnGeLx wrote:I'm having the same problem. I get disconnected and receive an intern error every time I try to get in the corporation menu. I have already tryed to make a restart but it did'nt help. Time: 21:30 (+1) Location: Switzerland Network: Wireless All other functions in the menu are workink well. I have got the same problem before with the market but that has got fixed. Ps: Friends of mine have got the same problem. Hope you can fix it soon.
TYPE: Disconnect (internal error) TIME: 2300 GMT...and for the past few days. LOCALE: USA (EST) NETWORK: WIRELESS
I am having the same issue. As well as a friend trying to "Join Corp". I am able to view Corp Members and info as well as edit Corp. I cannot or have not been able to (since I started up Corp) "Donate" Once I either scroll down to "Donate" or hit X on the PS3 controller I am Disconnected. Everything else seems to be working well.
Keep up the good work everyone! |
Anatoly Gasputin
Doomheim
40
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Posted - 2012.12.11 23:03:00 -
[45] - Quote
Date: 10.12.-12.12.12 Time: 21:00 GMT and onward (Playing with corp mates that are located in the US) Zone: Finland Type of match: Ambush, Skirmish and Mercenary Internet: Wired
Been having this issue since Monday/Sunday. Can't keep logged in for more than a match or even less. And it seems to be getting worse.
Internal error is the most common message I get, when I get one (rarely), but most of the time I get booted out of a match or MQ without any message.
Using a bluetooth headset (EX-02 NEXT GEN).
Have had minor issues before this started, hopefully this will be solved soon so I can continue to play.. I mean test!
EDIT: All the maps have equal chances to kick me out. |
Big Popa Smurff
Seraphim Initiative. CRONOS.
104
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Posted - 2012.12.12 19:59:00 -
[46] - Quote
12/12/12 19:56 GMT Ireland Ambush Infinite loading screen |
itachi73378
PSU GHOST SYNDICATE
0
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Posted - 2012.12.12 20:26:00 -
[47] - Quote
Canada Eastern Standard Time - Always
Infinite Loading Screens in Market place for most sections except skills and assault rifles Disconnection when I select 'My Corporation' in Neocom.
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Serynth Ita'istar
Bragian Order Amarr Empire
0
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Posted - 2012.12.13 01:18:00 -
[48] - Quote
Date/Times of issue appearing: Yesterday (Weds) from about 9:00 P.M EST to 1:00 A.m EST On and off Zone you play from: United States Type of match: Skirmish |
howard sanchez
Conspiratus Immortalis
448
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Posted - 2012.12.15 17:35:00 -
[49] - Quote
Time:9:25am PST Second hard freeze of the day. Previous similar hard system freeze less than 30 min prior
Ccp, I am not typically at risk of rage quit behavior but OMFG!! Fix this crap!
Why is dust hard freezing my entire ps3 over and over while in matches?
Why won't you adress this issue by talking to your dwindling test base of players?
Do you think silence and delays help players tolerate these awful system glitches? Do you have any idea how hard it is to muster the motivation to restart this whole system from a hard lock and go through the slow clunky start up process just to be hard locked mid match Again?
I cannot believe that you do understand because this kind of performance degradation demands some transparency from any kind of responsible development team.
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Sgt Magnus BloodRite
Storm Wind Strikeforce Caldari State
0
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Posted - 2013.01.31 01:07:00 -
[50] - Quote
CCP Contra wrote:Hello testing community.
We have been noticing reports of players experiencing Infinite Loading screens and players being disconnected from a match.
If you are experiencing either of these issues it would be helpful if you provided us with as much information as possible.
Date/Times of issue appearing Zone you play from Type of match
Any and all info is welcomed in order to track these nasty critters.
CCP Contra
Mine keeps doin infinite loading then after 10mins it says internal error, right after the first synchronizing before even getting into the menu's/game. At that downloading screen, where it says "current" and "total"
-Canada -All day yo. lol |
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