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Foo Fighting
Sinq Laison Gendarmes Gallente Federation
336
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Posted - 2015.06.04 10:33:00 -
[1] - Quote
One of the most frustrating things I find with Dust and CCP is the lack of acknowledgement of reported bugs.
I see posts where people complain CCP are not communicating their corporate strategy or future plans - this is normal business practice, whilst frustrating for us the alternative is what we had previously with the rouge wedding and false hope.
I see post complaining if Rattati answers a sarcastic or humorous post - again no problem with this either.
BUT - the lack of blue tags in the bugs section is astonishing.
Surely there must be a bug reporting and status process in a software development company - is it a secret? or is it a lack of resource? is it a policy to not respond?
Apathy in acknowledging bugs leads to apathy in reporting bugs - I can't believe anyone want's that.
I'm not referring to performance issues like lag or framerate drops as I appreciated these are not single cause issues or straightforward errors to fix, but there are plenty of thing that are seemingly easy fixes that get no attention.
Examples - the missing team roster has been reported several times but we still don't know if this is a feature or bug! Missing isk bonuses for loyalty rank, experimental weapons with incorrect stats. Many go back years, like the wrong stats on the Dren Swarm launcher (to pick an random one).
CCP - please let us know if you acknowledge the reported bugs, let us know if they are being worked on, let us know the priorities, give us some feedback on bugs please. |
Spaceman-Rob
Villore Sec Ops Gallente Federation
816
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Posted - 2015.06.04 11:33:00 -
[2] - Quote
Good post foo, don't expect it will be acknowledged by CCP though lol I honestly don't think they have a clue how to fix many of the issues we're eexperiencing, that or they can't be bothered. |
tal mrak-thanl
Corrosive Synergy
1
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Posted - 2015.06.04 13:31:00 -
[3] - Quote
Very thoughtful post, foo. Where do you see CPM fitting into this process? Aren't they the ones that have been tasked with communicating issues to the dev team, and providing feedback to the community?
Director - Corrosive Synergy
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Sigourney Reever
Hyasyoda Terrestrial Acquisitions Firm
112
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Posted - 2015.06.04 13:34:00 -
[4] - Quote
Please recall that the Community Support team was fired en mass shortly after the Rouge Wedding. There was little QA before that point, there has been none (as evidenced by outstanding bugs and lack of responses) since. |
Foo Fighting
Sinq Laison Gendarmes Gallente Federation
340
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Posted - 2015.06.04 13:46:00 -
[5] - Quote
tal mrak-thanl wrote:Very thoughtful post, foo. Where do you see CPM fitting into this process? Aren't they the ones that have been tasked with communicating issues to the dev team, and providing feedback to the community?
Part of me thinks that this should not be a cpm issue and cpm should focus on looking forward whilst ccp uses the feedback from the forum to prioritise and feedback on bug fixes. But as this is not happening perhaps cpm need to take a lead and force the issue with ccp as it's clearly missing.
I would certainly vote for someone who would champion this cause over new features.
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Vrain Matari
Mikramurka Shock Troop Minmatar Republic
2
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Posted - 2015.06.04 17:35:00 -
[6] - Quote
Foo Fighting wrote:tal mrak-thanl wrote:Very thoughtful post, foo. Where do you see CPM fitting into this process? Aren't they the ones that have been tasked with communicating issues to the dev team, and providing feedback to the community? Part of me thinks that this should not be a cpm issue and cpm should focus on looking forward whilst ccp uses the feedback from the forum to prioritise and feedback on bug fixes. But as this is not happening perhaps cpm need to take a lead and force the issue with ccp as it's clearly missing. I would certainly vote for someone who would champion this cause over new features. To give input on one of your questions in the OP, i think it must be CCP policy to not acknowledge intractable bugs, as that has been their behavior since closed beta.
For that reason it's not something i would hold the CPM accountable for or ask them to do. That being said it can't hurt to ask, ofc, and keep that dialog going.
Also agree that it is unreasonable to expect CCP to reveal their business or development plan to the playerbase. Players certainly don't expect Valve to tell them about where HL3 is at - but there is an important difference here: Valve is not accepting money for HL3. CCP is selling product that has value over time and while caveat emptor always applies, there's a right way and a wrong way to treat customers.
Imo part of the reason for the declining concurrent user # is uncertainty over future development and what that means for $$$ spent - the game strongly encourages AUR purchases now, but a player would be a fool not to have concerns about the future of the game.
PSN: RationalSpark
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hails8n
DEATH BY DESTRUCTION
288
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Posted - 2015.06.04 18:01:00 -
[7] - Quote
If the games playable they will not fix it. You do realize this games just balancing for legion (whatever its called now), because Ccp hasn't yet made a complete, balanced Eve shooter. So they're probably fearful their next shooter will be a flop too and a big waste of money. I guarantee you they'll want this games guns/dropsuits all balanced right out the gate, because that was 1 of the biggest problems in dust, endless balancing of the same guns/dropsuits. Thats all.
Petition to ban the trainyard map.
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Foo Fighting
Sinq Laison Gendarmes Gallente Federation
343
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Posted - 2015.06.04 18:08:00 -
[8] - Quote
hails8n wrote:If the games playable they will not fix it. You do realize this games just balancing for legion (whatever its called now), because Ccp hasn't yet made a complete, balanced Eve shooter. So they're probably fearful their next shooter will be a flop too and a big waste of money. I guarantee you they'll want this games guns/dropsuits all balanced right out the gate, because that was 1 of the biggest problems in dust, endless balancing of the same guns/dropsuits. Thats all.
That is a cynical view, which I entirely share. However, I would guess more players have left due to bugs than gun imbalances. |
Maken Tosch
DUST University Ivy League
11
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Posted - 2015.06.04 18:11:00 -
[9] - Quote
They have recently acknowledged bugs. For example, Frame or Rattati said they are looking into the issue on why the FW EOM gets stuck in the VICTORY/DEFEAT window before going back to the merc quarters. I'm sure there are more that they acknowledged recently, but that's all I can remember off the top of my head without scouring the forums.
Also, just because you see lack of blue tags does not mean they are not acknowledging it. Perhaps they have internally but are trying to work on it. But I agree with you that some more blue tags wouldn't hurt.
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Vrain Matari
Mikramurka Shock Troop Minmatar Republic
2
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Posted - 2015.06.04 18:11:00 -
[10] - Quote
hails8n wrote:If the games playable they will not fix it. You do realize this games just balancing for legion (whatever its called now), because Ccp hasn't yet made a complete, balanced Eve shooter. So they're probably fearful their next shooter will be a flop too and a big waste of money. I guarantee you they'll want this games guns/dropsuits all balanced right out the gate, because that was 1 of the biggest problems in dust, endless balancing of the same guns/dropsuits. Thats all. Agree, that plus a marketing model is what they're hoping to get out of Dust, with the bonus of a few of the current devteam's better ideas maybe thrown in.
It's not losing money, so no need to kill it where it stands, but that really says nothing about what is or isn't in store for the future.
PSN: RationalSpark
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Maken Tosch
DUST University Ivy League
11
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Posted - 2015.06.04 18:15:00 -
[11] - Quote
hails8n wrote:If the games playable they will not fix it. You do realize this games just balancing for legion (whatever its called now), because Ccp hasn't yet made a complete, balanced Eve shooter. So they're probably fearful their next shooter will be a flop too and a big waste of money. I guarantee you they'll want this games guns/dropsuits all balanced right out the gate, because that was 1 of the biggest problems in dust, endless balancing of the same guns/dropsuits. Thats all.
I'm going to be honest with you (as if I wasn't already).
I feel that Legion is dead and that Dust will be the one to take its place either in the next gen console like PS4 or in the PC. That is all.
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hails8n
DEATH BY DESTRUCTION
288
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Posted - 2015.06.04 18:27:00 -
[12] - Quote
Maken Tosch wrote:hails8n wrote:If the games playable they will not fix it. You do realize this games just balancing for legion (whatever its called now), because Ccp hasn't yet made a complete, balanced Eve shooter. So they're probably fearful their next shooter will be a flop too and a big waste of money. I guarantee you they'll want this games guns/dropsuits all balanced right out the gate, because that was 1 of the biggest problems in dust, endless balancing of the same guns/dropsuits. Thats all. I'm going to be honest with you (as if I wasn't already). I feel that Legion is dead and that Dust will be the one to take its place either in the next gen console like PS4 or in the PC. That is all. I hope they're smart enough to come up with a good name, because Dust 514. What does that even mean? I mean its a game about 4 races being sucked through a wormhole into a different part of the universe and fighting over planets. Thats so badass and you go and call it dust.If I hadn't ran out of games to play on ps3 Dust 514 would of never caught my eye.
Petition to ban the trainyard map.
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hails8n
DEATH BY DESTRUCTION
288
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Posted - 2015.06.04 18:34:00 -
[13] - Quote
Foo Fighting wrote:hails8n wrote:If the games playable they will not fix it. You do realize this games just balancing for legion (whatever its called now), because Ccp hasn't yet made a complete, balanced Eve shooter. So they're probably fearful their next shooter will be a flop too and a big waste of money. I guarantee you they'll want this games guns/dropsuits all balanced right out the gate, because that was 1 of the biggest problems in dust, endless balancing of the same guns/dropsuits. Thats all. That is a cynical view, which I entirely share. However, I would guess more players have left due to bugs than gun imbalances. What makes me rage is the super long deployment times. When Dimension Domination came out a couple weeks ago that was the best time I had on this game just because the 1 sec deployment time. Oh and portals keep the match from being a total redline.
Petition to ban the trainyard map.
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Maken Tosch
DUST University Ivy League
11
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Posted - 2015.06.04 18:49:00 -
[14] - Quote
hails8n wrote:Maken Tosch wrote:hails8n wrote:If the games playable they will not fix it. You do realize this games just balancing for legion (whatever its called now), because Ccp hasn't yet made a complete, balanced Eve shooter. So they're probably fearful their next shooter will be a flop too and a big waste of money. I guarantee you they'll want this games guns/dropsuits all balanced right out the gate, because that was 1 of the biggest problems in dust, endless balancing of the same guns/dropsuits. Thats all. I'm going to be honest with you (as if I wasn't already). I feel that Legion is dead and that Dust will be the one to take its place either in the next gen console like PS4 or in the PC. That is all. I hope they're smart enough to come up with a good name, because Dust 514. What does that even mean? I mean its a game about 4 races being sucked through a wormhole into a different part of the universe and fighting over planets. Thats so badass and you go and call it dust.If I hadn't ran out of games to play on ps3 Dust 514 would of never caught my eye.
Because Dust 514 is a name that is a little more established in the gaming industry. Players who left the game will remember that name. It's also a fitting name given the rough times this game has gone through. The game was thought to have died and turned to Dust after Fanfest 2014 but then it emerged back from the dust.
Lore wise, I remember that the name Dust may have originated from what happened in the Intaki system when the Intaki residents created a group known as Dust of Intaki.
The number 514 comes from what happened during the early testing of the new sleeper implants that were salvaged from sleeper sites deep within wormhole space. Those mercs wearing the tainted implants went crazy and wrote "514" on the walls with blood.
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deezy dabest
2
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Posted - 2015.06.04 19:04:00 -
[15] - Quote
Honestly I feel like this is something that comes back to the lack of resources.
The team that is still remaining over there has to struggle to balance more important bugs with smaller bugs and with trying to develop enough to keep us interested. CCP is once again showing their lack of ability to properly manage a company when it comes to the higher ups.
They spend millions of dollars and thousands of man hours on "visions" involving a VR helmet while they can not even choose a direction or commit resources to a project which they sold a large chunk of the company to fund. This is exactly why I think of Dust as being able to expire in the next 30 days at any given point and only spend money on the game that I know I will get my enjoyment out of it in that time.
If you think I am just talking out of my ass do a quick google search for "CCP Games reviews" and look at all the fun stuff the developers from WoD have to say about why it failed after 8 years of development without a playable demo even coming around.
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hails8n
DEATH BY DESTRUCTION
288
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Posted - 2015.06.04 19:04:00 -
[16] - Quote
Maken Tosch wrote:hails8n wrote:Maken Tosch wrote:hails8n wrote:If the games playable they will not fix it. You do realize this games just balancing for legion (whatever its called now), because Ccp hasn't yet made a complete, balanced Eve shooter. So they're probably fearful their next shooter will be a flop too and a big waste of money. I guarantee you they'll want this games guns/dropsuits all balanced right out the gate, because that was 1 of the biggest problems in dust, endless balancing of the same guns/dropsuits. Thats all. I'm going to be honest with you (as if I wasn't already). I feel that Legion is dead and that Dust will be the one to take its place either in the next gen console like PS4 or in the PC. That is all. I hope they're smart enough to come up with a good name, because Dust 514. What does that even mean? I mean its a game about 4 races being sucked through a wormhole into a different part of the universe and fighting over planets. Thats so badass and you go and call it dust.If I hadn't ran out of games to play on ps3 Dust 514 would of never caught my eye. Because Dust 514 is a name that is a little more established in the gaming industry. Players who left the game will remember that name. It's also a fitting name given the rough times this game has gone through. The game was thought to have died and turned to Dust after Fanfest 2014 but then it emerged back from the dust. Lore wise, I remember that the name Dust may have originated from what happened in the Intaki system when the Intaki residents created a group known as Dust of Intaki. The number 514 comes from what happened during the early testing of the new sleeper implants that were salvaged from sleeper sites deep within wormhole space. Those mercs wearing the tainted implants went crazy and wrote "514" on the walls with blood. Try explaining that to a ps3 playerbase who have probably never heard of Eve, "A Pc game."
Petition to ban the trainyard map.
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Maken Tosch
DUST University Ivy League
11
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Posted - 2015.06.04 19:09:00 -
[17] - Quote
hails8n wrote:Maken Tosch wrote:hails8n wrote:Maken Tosch wrote:hails8n wrote:If the games playable they will not fix it. You do realize this games just balancing for legion (whatever its called now), because Ccp hasn't yet made a complete, balanced Eve shooter. So they're probably fearful their next shooter will be a flop too and a big waste of money. I guarantee you they'll want this games guns/dropsuits all balanced right out the gate, because that was 1 of the biggest problems in dust, endless balancing of the same guns/dropsuits. Thats all. I'm going to be honest with you (as if I wasn't already). I feel that Legion is dead and that Dust will be the one to take its place either in the next gen console like PS4 or in the PC. That is all. I hope they're smart enough to come up with a good name, because Dust 514. What does that even mean? I mean its a game about 4 races being sucked through a wormhole into a different part of the universe and fighting over planets. Thats so badass and you go and call it dust.If I hadn't ran out of games to play on ps3 Dust 514 would of never caught my eye. Because Dust 514 is a name that is a little more established in the gaming industry. Players who left the game will remember that name. It's also a fitting name given the rough times this game has gone through. The game was thought to have died and turned to Dust after Fanfest 2014 but then it emerged back from the dust. Lore wise, I remember that the name Dust may have originated from what happened in the Intaki system when the Intaki residents created a group known as Dust of Intaki. The number 514 comes from what happened during the early testing of the new sleeper implants that were salvaged from sleeper sites deep within wormhole space. Those mercs wearing the tainted implants went crazy and wrote "514" on the walls with blood. Try explaining that to a ps3 playerbase who have probably never heard of Eve, "A Pc game."
You mean like some of those in my corp? Easy enough to explain through my lectures. In fact, I use to host a lecture on behalf of Dust University some time ago covering Eve-Dust lore.
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One Eyed King
Nos Nothi
10
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Posted - 2015.06.04 20:22:00 -
[18] - Quote
Maken Tosch wrote:hails8n wrote:Maken Tosch wrote:hails8n wrote:If the games playable they will not fix it. You do realize this games just balancing for legion (whatever its called now), because Ccp hasn't yet made a complete, balanced Eve shooter. So they're probably fearful their next shooter will be a flop too and a big waste of money. I guarantee you they'll want this games guns/dropsuits all balanced right out the gate, because that was 1 of the biggest problems in dust, endless balancing of the same guns/dropsuits. Thats all. I'm going to be honest with you (as if I wasn't already). I feel that Legion is dead and that Dust will be the one to take its place either in the next gen console like PS4 or in the PC. That is all. I hope they're smart enough to come up with a good name, because Dust 514. What does that even mean? I mean its a game about 4 races being sucked through a wormhole into a different part of the universe and fighting over planets. Thats so badass and you go and call it dust.If I hadn't ran out of games to play on ps3 Dust 514 would of never caught my eye. Because Dust 514 is a name that is a little more established in the gaming industry. Players who left the game will remember that name. It's also a fitting name given the rough times this game has gone through. The game was thought to have died and turned to Dust after Fanfest 2014 but then it emerged back from the dust. Lore wise, I remember that the name Dust may have originated from what happened in the Intaki system when the Intaki residents created a group known as Dust of Intaki. The number 514 comes from what happened during the early testing of the new sleeper implants that were salvaged from sleeper sites deep within wormhole space. Those mercs wearing the tainted implants went crazy and wrote "514" on the walls with blood. All of this, and one more thing.
The Legion name is tainted. I can guarantee that if they tried to release something on PC or PS4 with the name Legion, people would Google Legion, and see everything that happened shortly after the Legion announcement. Any gaming blog or website would feel compelled to include the negative aspects of its history in any stories regarding its development and release.
Whether they keep the name Dust 514, or rebrand the name of the game, they would be wise not to stick with Legion.
Former CEO of the Land of the BIind.
Any double entendre is unintended I assure you.
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