This relates to the selling of the product.

The brief of DUST 514 is that it is a F2P FPS set within New Eden, which it meets perfectly.
The brief for DUST 514 Origin Packs and Aurum Items is that they will provide you with in game items of a specific nature, which it meets perfectly.

After that the Law has no more effect. What CCP choose to do with your money, or what they develop with it, is entirely their own perogative. If you are attempting to insuate that CCP tricked you into buying Aurum to support DUST when they were in matter of fact funding legion, please feel free to show documentation of CCP saying where the money from Aurum goes.

At no point do they actually say Aurum sales in DUST go directly to DUST development.
As much as I wanna kick CCP in the pants, please don't sound like such a self righteous *****

Aah interesting, you are here by saying that CCP mislead you to believe that money from DUST Aurum packs would go to DUST because the Aurum Packs had images of DUST Content?

Unfortunately this would be thrown as the 'Packaging' is directly advertising the product. It is not inferred, suggested or misleading you into believing DUST bought Aurum funds DUST. Otherwise Lucozade, Walkers, and numerous other companies would come under this law to, by buying an Aurum Pack you are aware you are paying a company (CCP) for a service, they are not 'tricking' you into believing that when you buy a bottle of lucozade, the money goes to lucozade it infacts goes to the company that owns lucozade. Yet you assume it does.

DUST Aurum packs in no way infer that DUST will benifit from, the only thing they infer is that you will get a load of cool sh*t, which you do. The way you interpret it as singular person is not enough to prosecute.

Otherwise how would they have funded DUST, they couldn't have done it using EvE money by the same pretence. So where would CCP get the money?

Ah the second step in the Neckbeard rage cycle the "internet lawyer" phase, none of you are gunna do diddly about squat, though many of you are liers and will say anything while you are going through your neckbeard flow period, would be interested to see one shred of evidence that anyone has gotten a refund or done anything more then rant at a call centre chick about how PSN stole your redbull money.

We are on about real laws which tutor consumers, people which purchase anything and demand satisfaction. If you don't stand up for your rights, soon you will find yourself without any.

The fact that people in the past and present have obtained at least a PSN Refund is due to the way CCP handles their shady business. This goes to show that it's true and mark my words people will still get them unless CCP decides to change their marketing and PR practices.

Ah the second step in the Neckbeard rage cycle the "internet lawyer" phase, none of you are gunna do diddly about squat, though many of you are liers and will say anything while you are going through your neckbeard flow period, would be interested to see one shred of evidence that anyone has gotten a refund or done anything more then rant at a call centre chick about how PSN stole your redbull money.

k.


One shred of evidence.


Anything else? Or are you done speaking out of the wrong end now?

Nothing was misleading about you spending 20 bucks for AUR.

CCP stated on numerous occasions between October 2013 and April 2014 that they were 'laser-focused on PS3' and 'fully committed to development on Dust', which we now know was not the case. These statements lead people to purchase AUR in the reasonable expectation that there would be major content releases at least until the end of 2014. Thus, there is a case for saying that 'A misleading action occur[ed] [as] a practice mislead ... through the information it contain[ed] ... and cause[d] ... the average consumer to take a different decision'.

I have no idea where you're getting the notion that how CCP spends their money has anything to do with UK consumer protection regulations. They can put it in a swimming pool in Reykjavik and swim around in it as far as the law is concerned. What they cannot legally do, however, is get that money through misleading or deceiving UK customers in a way that affects their purchasing decisions.

I realize that it's a bit much to expect the CCP apologists to recognize basic legal distinctions, but can you at least try to read the posts you're responding to before you embarrass yourselves further.

Once again you are assuming CCP are misleading you, which once again as far as the sale of Aurum goes, they did not do. By saying they were laser focuse on PS3 they did not trick you into buying aurum based on the assumption that the product was helping DUST, which is effectively what you are arguing.

If they had however put on the poster "Support Dust Development by Buying Aurum" then you would have every right to say they were misleading you. But you bought a product/service that was exactly as advertised, you are effectively construding 2 intangible points together, I would very much enjoy seeing you try to actually take action agaibst CCP with this, but you and I both know you won't because you would be laughed out of the court.

CCP telling me they were 'laser-focused' did not encourage me to buy Aurum, which is in exact contradiction with your statement, because both statements are infact opinions.

If however this is because you want money back that you spent on DUST there is a SONY hotline you can call if someone would be kind enough to post it here. Otherwise don't forget to invite me along to the hearing (Ill bring lots of popcorn)

P.S Read my intial reactions, I was just as unhappy as you are.

I'm going to bed now, but I'll leave a challenge for anyone who wants to come into this thread and dispute the basis for a claim under UK consumer protection regulations. Tell me which step of the following is false in your judgment:

1. Over the last several months CCP provided misleading information/deceptively presented information (e.g. 'laser-focused on PS3', 'fully committed to developing Dust').
2. This resulted in consumers making different decisions than they otherwise would (e.g. to buy AUR).
3. Therefore, a misleading action has occurred and consumer protection regulations have been breached.

At the moment you guys are just swinging wildly, for instance conflating steps 1 and 2 like Michael Arck here, and not even starting to engage with the legal argument. Hopefully the above structure will help you to arrange your thoughts more coherently.

Once again you are assuming CCP are misleading you, which once again as far as the sale of Aurum goes, they did not do. By saying they were laser focuse on PS3 they did not trick you into buying aurum based on the assumption that the product was helping DUST, which is effectively what you are arguing.

If they had however put on the poster "Support Dust Development by Buying Aurum" then you would have every right to say they were misleading you. But you bought a product/service that was exactly as advertised, you are effectively construding 2 intangible points together, I would very much enjoy seeing you try to actually take action agaibst CCP with this, but you and I both know you won't because you would be laughed out of the court.

CCP telling me they were 'laser-focused' did not encourage me to buy Aurum, which is in exact contradiction with your statement, because both statements are infact opinions.

If however this is because you want money back that you spent on DUST there is a SONY hotline you can call if someone would be kind enough to post it here. Otherwise don't forget to invite me along to the hearing (Ill bring lots of popcorn)

P.S Read my intial reactions, I was just as unhappy as you are.

Statement 2 is false, unless the majority of the playerbase believed DUST to be near out of commision, which most of us did not, you might have a valid case, except for the fact that CCP stopped saying DUST and started saying 'Games within the new eden universe' like they did here!

Like Michael Arck above you are conflating steps 1 and 2 in the argument. See my previous post and tell me which step you are disputing.

PS really am going to bed now

we have starving lawyers in the states.

Statement 2 is false, unless the majority of the playerbase believed DUST to be near out of commision, which most of us did not, you might have a valid case, except for the fact that CCP stopped saying DUST and started saying 'Games within the new eden universe' like they did here!

Statement two is NOT false, and certainly not for the reasons you seem to think it is.

Statement two is accurate, I am an example of statement two.


By not disclosing that planned and advertised development of expanded content on DUST 514 for the PS3 had radically shifted (read: HALTED) months ago, long before fanfest and long before that quote of yours (which really doesn't prove the point you think it does, by the way) I continued to purchase aurum as though nothing had changed.

As far as I was made aware, everything was on the same track four days ago that it had been on for the past year, as attested to by CCP personnel in interviews and press events.

I was making purchases based upon bad information that CCP had disseminated, and my purchases may have well been very different had CCP informed the player base (and by extension, me) about the change in development direction before or at the time that such change was made.


By continuing to operate as if nothing had changed (and in fact making ASSURANCES that nothing had changed) in the development direction of DUST 514, CCP engaged in a deception of the community, a lie of omission if not a straight bald-faced lie. Acting upon that deceiving information, people (like myself) made purchases we otherwise might not have.

This is a clear example of fulfillment of conditions one and two. Which means that condition three may well have been met.

There is no legal case. They are not shutting down the game. You can't sue them just because the game isn't going to be as good as you thought it would be.

Seriously, how can you ask a refund and still use CCP's forums to voice your opinions? Isn't that kind of backwards here?

You made purchases for products you received. While many others cheered you on in your thread, the whole ordeal was wrong.

Once Sony got wind (I suspect, they talked to CCP), they stopped giving out refunds to many who later visited your thread.

Because you bought an AUR pack for AUR. Not for continuous development.

This is what microtransactions are and here lies the problem with it. If things don't go the customer's way, they want their money back. And this is for items that has already been consumed.

It's messed up because nowhere in the sale does it state, "buying this product continues the development of Dust 514"

Plus this game was F2P. YOU made the choice to buy add-ons. You weren't forced or lied to about what you were receiving.

And the funny thing is? If Legion was released on PS4, you would head over there and do the same thing over again.

BLAH BLAH BLAH BLAH I AM A SCRUB BLAH BLAH BLAH I NEED TO GET ON TRUE'S LEVEL!

Don't forget these guys are probably American.

They aren't used to having actual consumer protection laws.

Wow, that's really mature.

The moment someone calls you out on your whining you just offhandedly dismiss them because of their country?

Wow, that's really mature.

The moment someone calls you out on your whining you just offhandedly dismiss them because of their country?

No but writing a EULA for a software product from a company like CCP or Sony entails a herd of lawyers specializing in the consumer laws for each country that the product is to be sold in. So I guarantee that the laws will have been dealt with to the letter. Maybe you will get lucky, but I doubt it.

Seriously, how can you ask a refund and still use CCP's forums to voice your opinions? Isn't that kind of backwards here?

You made purchases for products you received. While many others cheered you on in your thread, the whole ordeal was wrong.

Once Sony got wind (I suspect, they talked to CCP), they stopped giving out refunds to many who later visited your thread.

Because you bought an AUR pack for AUR. Not for continuous development.

This is what microtransactions are and here lies the problem with it. If things don't go the customer's way, they want their money back. And this is for items that has already been consumed.

It's messed up because nowhere in the sale does it state, "buying this product continues the development of Dust 514"

Plus this game was F2P. YOU made the choice to buy add-ons. You weren't forced or lied to about what you were receiving.

And the funny thing is? If Legion was released on PS4, you would head over there and do the same thing over again.