DUST Search - On CCP and blaming the customer

Saxbrin Shain wrote:

Yagihige wrote:

Saxbrin Shain wrote:

Yagihige wrote:

Saxbrin Shain wrote:

Or they cold refund that one skill like they've done before. That would have been nice, because I didn't ask for a damn loan.

Oh i get it now. You thought that's what CCP would do. You knew it was a mistake and you thought you were being smart to profit from it. And now that CCP gave you that skill you're mad that your little scheme is set in print.

Now you're just trolling. I thought i was spending spare SP. I didn't look at the multiplier because I shouldn't have to, and even if I had I wouldn't have assumed it was wrong because I wasn't privy to that information.

Look, let's imagine the following. Let's go back in time and imagine that instead of the Amarr Scout skills you bought, you had opted for another scout suit, with the correct SP prices.

You don't have to be a genius to understand that you wouldn't have enough SP to buy up to the same level you bought. If there was another player that was a complete duplicate of you up until 1.8 launched but that instead of opting for the skills you did, had opted for another with correct SP prices, that duplicate of you would right now have access to less skills than you. You, on the other hand, have the benefit of having access to skills for which your duplicate can't have access to yet.

You seem to be doing an awful lot of speculating, so let me break down the sequence of events for you:

1.8 launched, I installed the patch.
I looked at the skill tree and unlocked the suits I could use the day before.
With nothing left to improve, and some SP to spare, I decided to try the Amarr scout GÇö not looking at any other Scout suit. I play Amarr, and I expect the skill tree to not be broken. That's not unreasonable.
After unlocking the prerequesites, I dumped my remaining SP into Amarr Scout because that's what was left, not because it was cheaper than the other Scouts. It was enough for 2 ranks. That's not a lot of SP.
CCP realized they made a mistake and chose to penalize players for it. I was affected.

It was cheaper than other scouts and had to be fixed. I get that, and it's not a problem. I made a decision based on the information the game presented to me, and I have now been penalized. The problem is how CCP handled it.


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Avallo Kantor Kameira Lodge Amarr Empire 347	Posted - 2014.03.27 15:48:00 - [1] - Quote How is this a punishment exactly? You are getting something no other player gets, an advanced payment on skills. You get to be Proto before you should have reached it, and you will still be proto after this hotfix. So if you skilled into Amarr Scouts because you wanted to be an Amarr Scout, then you are in an amazing position few people ever get to be. You get to be ahead of what you should be at. That is... unless you only skilled into Amarr Scouts because it was cheap, and you thought you were "gaming" the system. If that's the case, then yeah turns out trying to game the system means you often get screwed over. They also announced this would happen on the Forums, and have also said if you really feel that torn up over it, file a ticket, and if you at least pretend to be a civil human, they might undo it for you.
Avallo Kantor Kameira Lodge Amarr Empire 357	Posted - 2014.03.27 16:40:00 - [2] - Quote Saxbrin Shain wrote: Yagihige wrote: Saxbrin Shain wrote: Yagihige wrote: Saxbrin Shain wrote: Or they cold refund that one skill like they've done before. That would have been nice, because I didn't ask for a damn loan. Oh i get it now. You thought that's what CCP would do. You knew it was a mistake and you thought you were being smart to profit from it. And now that CCP gave you that skill you're mad that your little scheme is set in print. Now you're just trolling. I thought i was spending spare SP. I didn't look at the multiplier because I shouldn't have to, and even if I had I wouldn't have assumed it was wrong because I wasn't privy to that information. Look, let's imagine the following. Let's go back in time and imagine that instead of the Amarr Scout skills you bought, you had opted for another scout suit, with the correct SP prices. You don't have to be a genius to understand that you wouldn't have enough SP to buy up to the same level you bought. If there was another player that was a complete duplicate of you up until 1.8 launched but that instead of opting for the skills you did, had opted for another with correct SP prices, that duplicate of you would right now have access to less skills than you. You, on the other hand, have the benefit of having access to skills for which your duplicate can't have access to yet. You seem to be doing an awful lot of speculating, so let me break down the sequence of events for you: 1.8 launched, I installed the patch. I looked at the skill tree and unlocked the suits I could use the day before. With nothing left to improve, and some SP to spare, I decided to try the Amarr scout GÇö not looking at any other Scout suit. I play Amarr, and I expect the skill tree to not be broken. That's not unreasonable. After unlocking the prerequesites, I dumped my remaining SP into Amarr Scout because that's what was left, not because it was cheaper than the other Scouts. It was enough for 2 ranks. That's not a lot of SP. CCP realized they made a mistake and chose to penalize players for it. I was affected. It was cheaper than other scouts and had to be fixed. I get that, and it's not a problem. I made a decision based on the information the game presented to me, and I have now been penalized. The problem is how CCP handled it. Look back at what people have posted: There are two ways to view this: 1) You get those skills ahead of time. The loan for level 2 isn't that bad, and you basically get free early access. 2) You can file a ticket to get the SP refunded. In which case you got to get a free trial of a dropsuit at skill level 2, decided you don't like it, and can file for a refund. Either way, you are getting a unique benefit that nobody else gets. This is not a matter you should be complaining about.
Avallo Kantor Kameira Lodge Amarr Empire 359	Posted - 2014.03.27 16:49:00 - [3] - Quote Saxbrin Shain wrote: Avallo Kantor wrote: Look back at what people have posted: There are two ways to view this: 1) You get those skills ahead of time. The loan for level 2 isn't that bad, and you basically get free early access. 2) You can file a ticket to get the SP refunded. In which case you got to get a free trial of a dropsuit at skill level 2, decided you don't like it, and can file for a refund. Either way, you are getting a unique benefit that nobody else gets. This is not a matter you should be complaining about. I'm not complaining about the SP, I'm complaining that the mistake never should have happened in the first place and it was handled very poorly. No the mistake was handled very well. You got to benefit off their error. Period. It was found and fixed within 2 days of release, which is about as fast as they could push out the change. Are you complaining that a mistake happened? Mistakes will happen, no matter what. some are minor, such as this, some are major, such as the tank afterburner glitch, or the boot.ini glitch in EVE. This mistake is minor, was handled quickly and well. There are other aspects of this patch that are far bigger mistakes, and more deserving of complain than this one.