Why should you get it? You are able to look up what the pack offers before you buy it. Even in the forums everybody agreed that the pack is hardly worth 100 bucks. If you went ahead and bought it anyways, why should you suddenly get something that wasn't promised in the first place?

Why does every that has to do with money is pay to win.
Think guys like you hide behind the pay to win wall and not pay for anything in a game that free.

Has any unique items CCP release that you have to buy been over standard gear ? NO

sounds like p2w to me

Okay maybe I said in a wrong way.

CCP need to add some kind of customer appreciation / loyalty programs for players that spent a lots of AUR in game to be rewarded for supporting Dust, also it will also show CCP care for the active paying customer.

For Example: CCP will reward customer for every 200,000 Aur spent in game.
IF I spent 700,000 Aur, CCP will reward me with 3 unique items.

Ok, something like that would be a nice idea. But they should be careful about what they offer. Too many people want to hop onto the "Dust 514 is P2W!"-Bandwagon. Maybe some kind of Equipment which is somewhere better than standard gear but worse than advanced gear would be a nice idea for something like this. After spending a lot of Aurum that would be apporpriate I guess.

CCP, I have bought the Allotek Industries' Complete Infantry Pack to support Dust in anyway I can, to only come across like many other the item's was not worth the value of 100$.

The closest thing to any loyalty program that CCP has ever offered is free access to an exclusive station that can only be accessed by players who have been around for ten years.

TEN YEARS!!!!! Just for access to a station.

But if you're one of those folks who have never missed a billing since 2003 for Eve Online, like those four guys did in Fanfest 2013, then you were awarded a collector edition Nvidia graphics card known as The Titan with a signed sketch of one of the four titans of Eve Online.

But that was it. I don't recall CCP every having a loyalty program beyond that. And just because other companies do it that doesn't mean CCP is obligated to do so. Other companies do it because they can financially support it. I don't know about CCP.

By the way, CCP has been much appreciative with the customers. If you have problems with the merc pack items such as...

1. Unable to access what you bought.
2. Items not showing in your hangar after spending AUR.
etc.

then you can contact CCP via the petition system at www.dust514.com/support. They can follow up fairly quick I can assure you.



You do realize you can SEE the items before purchasing them, right? You can even look up their stats. If you didn't do that before purchasing, the fault is on you.

don't know why guys keep telling me this.

You know when you buy something even know everything about it and once you have it, it just kick in to you "wtf all you doing buying ****" again" that feeling.

CCP, I have bought the Allotek Industries' Complete Infantry Pack to support Dust in anyway I can, to only come across like many other the item's was not worth the value of 100$.

So I'm going to ask CCP, can we merc that bought this allotek pack get one free active omega 30 day booster or a unique BPO like a 'Black Eagle' Assault Rifle BPO.

Customer appreciation ccp, show me you know it.

For Dust to be pay-to-win, there has to be clear and definite advantages to your gameplay that money gets for you, that playing free does not.

There is a disconnect between how valuable CCP thinks its items and equipment are, and what we know it to be. CCP dramatically overestimates how valuable its consumables are. To most of us, a fitting, and everything on it is like toilet paper.

Pretty much all of us look at the AURUM shop and laugh our asses off, because we know it's idiotic to spend the amount of money that CCP requests for consumable items.
Prices need to come down by like 70-90% before people even consider dropping a nickle here or a dime here for the crap consumables.
Only the blueprints have real value because they stay with you.

STD level blueprints are hardly pay-to-win. The OP's point stands, we have no incentive to buy any of this useless crap, and the ones that do should be rewarded.
PlayStation store says, "Thank you for your purchase." Why doesn't Dust?

Well....lets see what to say about this topic. People who pay for the game and pay to support the game should be given different advantages or different things the allow them to have a better or easier time of things. I think that for each 50 dollars spent should be access to more cosmetic suits ones that look really bad ass to walk around in, even if they don't do much. Possibly give rewards based on how the recruiter rewards occur, nothing insanely powerful, but powerful enough or namesake enough that people know you donate to the game. Maybe even instead of all this, paying customers get to vote on and choose which updates/items CCP works on next to update. Essentially making them voting members of the community and have the price tag to get to be able to vote even the cheapest package on the game. In a lot of games though, vip status is given to those who donate over a certain amount, so possibly Dust could have a VIP mode, that gives you a 25% or X% when you die you will not loose X amount of items or vehicle parts and that you get a better scavenging table to loot from or something like that. Free players will always complain that doing anything is paying to win, however, if they aren't willing to even pay five dollars to support the game their opinnion really doesn't matter, they are just a leech off of everyone else's generousity.

Don't no why some of you DUST University guys keep repeating each other and being negative nancy

So you bought a product.that you knew was not something you really wanted just so you could support CCP. That's cool.

Now you want CCP to give you free stuff because of your generosity. Sounds less like loyalty and more llike fishing for free or special unique snowflake gear.

If you were a loyal customer then you would buy CCP's products and be happy that they keep.the servers on. Anything that they give out on top of that is icing on the cake.

We're not being negative. I deal with customer appreciation everyday. To the point where my team has been recognized as exceptional in both our city and our company. I can tell you that the way to get free stuff from a company is NOT to buy something and then tell the store that they should give you free stuff because you just bought their crap product...

At least I wouldn't give you free stuff. I would probably tell you know and then have a laugh about you with one of my regulars next time I give them a good deal.

We're not being negative. I deal with customer appreciation everyday. To the point where my team has been recognized as exceptional in both our city and our company. I can tell you that the way to get free stuff from a company is NOT to buy something and then tell the store that they should give you free stuff because you just bought their crap product...

At least I wouldn't give you free stuff. I would probably tell you know and then have a laugh about you with one of my regulars next time I give them a good deal.

Wow, and being a douchebag like that got you recognized within your company?? I gather from this that your company is exceptionally bad when it comes to customer service if you're the one that shined through!!

Guess what? This happens at EVERY store you shop at.

Just because I don't laugh in your face, doesn't mean that I don't laugh about you when you're gone. And when you're rude to me and I smile the whole time and kiss your ass while you're in front of me, you should know that the whole time I'm trying to find a way to get you the hell out of the store so I can help someone that is actually going to be respectful.

We live in a world with harsh realities and this is one of them. I recommend you watch the movie "Waiting" and note the attitudes they have towards customers. There's more fact than fiction there.

I would even wager that they have a good laugh in the CCP offices over some of the crap posted kn these forums too. Does that mean that they don't show appreciation to their customers? No it just means that they aren't allowed to tell you what they really think about you.

Guess what? This happens at EVERY store you shop at.

Just because I don't laugh in your face, doesn't mean that I don't laugh about you when you're gone. And when you're rude to me and I smile the whole time and kiss your ass while you're in front of me, you should know that the whole time I'm trying to find a way to get you the hell out of the store so I can help someone that is actually going to be respectful.

We live in a world with harsh realities and this is one of them. I recommend you watch the movie "Waiting" and note the attitudes they have towards customers. There's more fact than fiction there.

I would even wager that they have a good laugh in the CCP offices over some of the crap posted kn these forums too. Does that mean that they don't show appreciation to their customers? No it just means that they aren't allowed to tell you what they really think about you.