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Vespasian Andendare
Subsonic Synthesis Alpha Wolf Pack
274
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Posted - 2013.09.05 17:02:00 -
[1] - Quote
After reading through several posts about patch woes, I really wanted to take a moment and write up a PSA on patch days, what they really mean, and what your expectation should be.
First, please don't read this like I'm writing high-and-mighty. I just want to explain some finer points to players who may not be familiar with "typical" MMO patches, a category which I'm sure many a Dust "traditional" FPS player falls into.
Ok, so patch days on an MMO typically introduce new features, objects, shinies, etc. into the game. In a traditional MMO, say World of Warcraft, this would mean new bosses, weapons, etc. How this applies to Dust is that we'll get new weapons, maps, equipment, etc. Features of the game will expand (new matchmaking), while we may get new or reimagined weapons or equipment (scanner!).
BUT, patch days are notorious for having LOTS of problems! This is typical! It doesn't mean that CCP has crappy programmers or they didn't bother to test it or they wanted it to fail or whatever tinfoil hat theory we come up with. It all boils down to how the game is developed vs other, "traditional" shooters:
- In a "traditional" shooter like Call of Duty, the developers start by spending a lot of time building the game, testing it, polishing it, etc. and end with the game's release. Then, once the game is released, it is essentially "on autopilot" while the Devs begin that process all over again for a new map pack or a new game altogether.
- In Dust, however, the development table is more akin to a traditional MMO than it is to a shooter like Call of Duty. Really, what this means is that MMOs go through a smaller initial release but instead of the Devs stopping work on it and shifting development toward a new expansion or game, they continually update their work through mid-cycle patches. Patches sometimes bring new features, which we got this time around with new matchmaking and maps, and normally include minor adjustments. But due to the "ongoing work" nature of an MMO, Devs will test their patches and get them "ready," but sometimes it is hard to predict how the changes will actually work, given that they can't shut the game down for several weeks to test it. The patch still may include issues that they'll be able to continually "hotfix," or apply a small fix to a bug that popped up when the patch hit the server. In 1.4's case, you can see hotfixes for the matchmaking and squad deployment issues. Again, THESE ARE NORMAL! In an MMO, it's not as important that the "disc copy" of the game is 100% (and, honestly, its not even common now that disc games are 100% when shipped). Once the patch is applied on patch day and goes live, issues map pop up, and hotfixes are issued for the next few weeks to get that patch into a good place, then the Devs go to work on the next patch and then expansion, etc.
So, knowing how patches work in an MMO context--mainly that MMOs represent an ongoing work--it is normal that patch days bring in with them problems to the game, and our expectation as players should be to realize these things happen and that the dev team is committed to getting their game in a good place.
Just a bit of history but patch days used to take whole MMOs offline for several days or bring in game-breaking changes that Devs would scramble to get fixed in the following weeks. I guess as some of us have played MMOs for a while, patch days are routine events for us, and we realize how they work and set our expectations accordingly. As an MMO player, I realize that patch day problems will be fixed, just given a few days to a week or so, and that unlike my expectation that (AAA title) will be shipped in pristine shape, I know that MMOs are continual works in progress that get love over time.
To my "traditional" FPS friend, though, he didn't understand why "the new map pack" caused so many problems until I explained to him in very much the same way I explained to you above. Once he realized that Dust is an ongoing work, and that Dust-as-an-MMOFPS means that there will continually be development and interation on it, I think it clicked with him how cool it is that there'll always be new things and changes happening in Dust.
I hope this clears a little of the patch day confusion up to our traditional FPS friends. Please just bear with the issues you notice in the patches guys, as problems they create will be fixed. It's just hard to forecast sometime how a patch will affect the game when it goes live, since they can't turn off the game for several weeks to test it out, like they could with a game that's "on autopilot."
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Spycrab Potato
Hold-Your-Fire
377
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Posted - 2013.09.05 17:28:00 -
[2] - Quote
Wow. And here I was thinking that 95% of the fan base are whiny COD idiots. You sir, are the single flame in a sea of darkness speckled with other small flames. |
noobsniper the 2nd
The Corporate Raiders
49
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Posted - 2013.09.05 17:28:00 -
[3] - Quote
soonGäó |
Aikuchi Tomaru
Subdreddit Test Alliance Please Ignore
517
|
Posted - 2013.09.05 17:37:00 -
[4] - Quote
And now please make it sticky. |
Monkey MAC
killer taxi company General Tso's Alliance
194
|
Posted - 2013.09.05 17:39:00 -
[5] - Quote
Spycrab Potato wrote:Wow. And here I was thinking that 95% of the fan base are whiny COD idiots. You sir, are the single flame in a sea of darkness speckled with other small flames.
ILL DRINK TO THAT!! |
Vespasian Andendare
Subsonic Synthesis Alpha Wolf Pack
282
|
Posted - 2013.09.05 18:36:00 -
[6] - Quote
Spycrab Potato wrote:Wow. And here I was thinking that 95% of the fan base are whiny COD idiots. You sir, are the single flame in a sea of darkness speckled with other small flames. Thanks for the compliment!
As soon as I realized it was an expectation issue, I really wanted to share what has become "routine" expectations for me and other MMO players who play Dust as well. It became obvious to me that it was an expectation issue when my friend asked how "the map pack" messed so many things up. It was a matter of setting his expectations to realize that Dust is ongoing as much as Eve Online or World of Warcraft is. Because it's ongoing, there's going to be continual updates over the "traditional map pack" model.
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Jariel Manton
SVER True Blood Public Disorder.
215
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Posted - 2013.09.05 18:59:00 -
[7] - Quote
Can we sticky this and make it required reading. |
Soldner VonKuechle
SAM-MIK
124
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Posted - 2013.09.05 19:10:00 -
[8] - Quote
Well said OP, good work!
I also add my name to the infant petition to have this sticky'ed, needs to be read by the masses. |
SgtDoughnut
M.E.R.C. Elite D.E.F.I.A.N.C.E
3
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Posted - 2013.09.05 19:12:00 -
[9] - Quote
Along another note, for those who say that since this is an MMO we should get access to a test server, Sony has already put their foot down about that and said NO TEST SERVER! This does make it harder for the devs to test every single little thing. |
Aikuchi Tomaru
Subdreddit Test Alliance Please Ignore
523
|
Posted - 2013.09.05 19:15:00 -
[10] - Quote
SgtDoughnut wrote:Along another note, for those who say that since this is an MMO we should get access to a test server, Sony has already put their foot down about that and said NO TEST SERVER! This does make it harder for the devs to test every single little thing.
Sony is too scared a test build might blow up some PS3s. They already bend a lot of rules for Dust. |
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steadyhand amarr
Imperfects Negative-Feedback
1236
|
Posted - 2013.09.05 19:26:00 -
[11] - Quote
yeh to be honest i can see where sony is coming from they dont want to risk the fallout of 100 of people going X blew up my ps3/ps4 their clearly bad hardware |
Gadz Tyrr
Kirkinen Risk Control Caldari State
0
|
Posted - 2013.09.05 20:22:00 -
[12] - Quote
sticky this plz! |
Arkena Wyrnspire
Turalyon 514 Turalyon Alliance
2996
|
Posted - 2013.09.05 20:23:00 -
[13] - Quote
An intelligent poster? Excellent. |
Hunter Junko
Zanzibar Concept
166
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Posted - 2013.09.05 20:36:00 -
[14] - Quote
All my likes
take them, its yours |
SILENTSAM 69
SONS of LEGION RISE of LEGION
526
|
Posted - 2013.09.05 21:43:00 -
[15] - Quote
At least some do get it. |
Theresa Rohk
The Cuddlefish Templis Dragonaors
34
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Posted - 2013.09.05 23:11:00 -
[16] - Quote
And here I was going to post something similar.
+1 OP and to everyone who told their friends to wait a few days for fixes. |
Needless Sacermendor
Red Fox Brigade
418
|
Posted - 2013.09.05 23:39:00 -
[17] - Quote
Soldner VonKuechle wrote:needs to be read by the masses. I agree, but can you do it in pictorial comic strip or something with not more than 15 words (and none of them more than 4 letters) |
Vespasian Andendare
Subsonic Synthesis Alpha Wolf Pack
312
|
Posted - 2013.09.06 00:53:00 -
[18] - Quote
Needless Sacermendor wrote:Soldner VonKuechle wrote:needs to be read by the masses. I agree, but can you do it in pictorial comic strip or something with not more than 15 words (and none of them more than 4 letters) Or perhaps a festive GIF. |
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CCP Nullarbor
C C P C C P Alliance
2368
|
Posted - 2013.09.06 01:13:00 -
[19] - Quote
Great post and a lot of truth in there. This new monthly release schedule means we get 20 working days between updates, with a bit of lead time for QA and Sony submission. The rate of development of DUST has already over taken EVE, an MMO with an extremely matured development process and 10 years of experience to reach that point.
It is incredibly enabling for us to be able to ship new ideas out really quickly but as we've seen it sometimes comes at the cost of coming in for landing a bit hot. This doesn't excuse the issues, we will be having some very detailed post mortems on this release as to why some things were not caught earlier, but we will take it on the chin and adapt and do it better next time.
Despite the speed bumps, our resolve to making this the experience we all know it can be has never been stronger. Your feedback and patience as always is very much appreciated. |
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Dust LAG-LAG-LAG-LAG 514
Chatelain Rapid Response Gallente Federation
65
|
Posted - 2013.09.06 01:16:00 -
[20] - Quote
who cares about your internal deadlines and your excuses "oh its so much work, oh it is so little time"
the fact is your FAILED TO DELIVER |
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Ryder Azorria
Amarr Templars Amarr Empire
545
|
Posted - 2013.09.06 01:21:00 -
[21] - Quote
Dust LAG-LAG-LAG-LAG 514 wrote:who cares about your internal deadlines and your excuses "oh its so much work, oh it is so little time"
the fact is your FAILED TO DELIVER Actually they did, granted it took 48 hours more than it should have. Quite frankly I'm impressed at how quickly they fixed stuff, again it probably shouldn't have needed fixed - but hey it all worked out in the end.
As long as the next 'big' monthly release (ie. 1.5) goes smoother, I'm willing to put it down to growing pains and forget about it. |
J4yne C0bb
DUST University Ivy League
80
|
Posted - 2013.09.06 01:28:00 -
[22] - Quote
I'll be honest, I have little to no experience with MMOs, which is why I've been continually frustrated at Dust, compared to other games. I had no idea this was a common experience for MMO players. Thanks for explaining -- this does need to be stickied. People might ***** a little less if they understand the nature of Dust as being a work in progress, and be more constructive in their criticism. |
We are 138
Subdreddit Test Alliance Please Ignore
368
|
Posted - 2013.09.06 01:29:00 -
[23] - Quote
Dust LAG-LAG-LAG-LAG 514 wrote:who cares about your internal deadlines and your excuses "oh its so much work, oh it is so little time"
the fact is your FAILED TO DELIVER
Brave words from an alt. Continue to hide behind that and take pot shots at a process that you know nothing about, so brave.... so brave |
Anarchide
Greedy Bastards
564
|
Posted - 2013.09.06 01:29:00 -
[24] - Quote
Dust LAG-LAG-LAG-LAG 514 wrote:who cares about your internal deadlines and your excuses "oh its so much work, oh it is so little time"
the fact is your FAILED TO DELIVER
And YOU succedeed to suck
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Dust LAG-LAG-LAG-LAG 514
Chatelain Rapid Response Gallente Federation
65
|
Posted - 2013.09.06 01:30:00 -
[25] - Quote
J4yne C0bb wrote:I had no idea this was a common experience for MMO players.
it is not
you have been lied to |
Anarchide
Greedy Bastards
564
|
Posted - 2013.09.06 01:33:00 -
[26] - Quote
So, the cake is a lie... Everyone knows! |
Dust LAG-LAG-LAG-LAG 514
Chatelain Rapid Response Gallente Federation
65
|
Posted - 2013.09.06 01:35:00 -
[27] - Quote
We are 138 wrote:Dust LAG-LAG-LAG-LAG 514 wrote:who cares about your internal deadlines and your excuses "oh its so much work, oh it is so little time"
the fact is your FAILED TO DELIVER Brave words from an alt. Continue to hide behind that and take pot shots at a process that you know nothing about, so brave.... so brave this is not about me or anyone, this is about ccp, and their performance |
SgtDoughnut
M.E.R.C. Elite D.E.F.I.A.N.C.E
8
|
Posted - 2013.09.06 01:36:00 -
[28] - Quote
Dust LAG-LAG-LAG-LAG 514 wrote:J4yne C0bb wrote:I had no idea this was a common experience for MMO players. it is not you have been lied to
Actually it has only recently changed in mmo's where a release is pretty much stable, Hell I had friends in wow that weren't able to login for about a week after cata released. |
Maken Tosch
DUST University Ivy League
4017
|
Posted - 2013.09.06 01:37:00 -
[29] - Quote
Dust LAG-LAG-LAG-LAG 514 wrote:who cares about your internal deadlines and your excuses "oh its so much work, oh it is so little time"
the fact is your FAILED TO DELIVER
Failed to Deliver? Where were you this past week? Look at the sticky threads and you will see that they fixed a lot of stuff that went wrong this week with 1.4 within a two-day period. That is fast even for us Eve Online players. |
Maken Tosch
DUST University Ivy League
4017
|
Posted - 2013.09.06 01:38:00 -
[30] - Quote
Dust LAG-LAG-LAG-LAG 514 wrote:J4yne C0bb wrote:I had no idea this was a common experience for MMO players. it is not you have been lied to
It has been for a while dude. |
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Soldiersaint
Deepspace Digital
437
|
Posted - 2013.09.06 01:39:00 -
[31] - Quote
Dust LAG-LAG-LAG-LAG 514 wrote:who cares about your internal deadlines and your excuses "oh its so much work, oh it is so little time"
the fact is your FAILED TO DELIVER Devs ban this guys account please. We all know its an alt. |
Dust LAG-LAG-LAG-LAG 514
Chatelain Rapid Response Gallente Federation
69
|
Posted - 2013.09.06 01:51:00 -
[32] - Quote
Soldiersaint wrote:Dust LAG-LAG-LAG-LAG 514 wrote:who cares about your internal deadlines and your excuses "oh its so much work, oh it is so little time"
the fact is your FAILED TO DELIVER Devs ban this guys account please. We all know its an alt.
was i not right about their patch being broken? they should have made sure it is of good quality HENCE THEIR QA DEPT.
and two patches later, shotguns still suffer LAG
a gun LAGGING BEHIND your aiming
first time heard about this in ANY FPS GAME |
Godin Thekiller
Hellstorm Inc League of Infamy
493
|
Posted - 2013.09.06 01:55:00 -
[33] - Quote
Dust LAG-LAG-LAG-LAG 514 wrote:who cares about your internal deadlines and your excuses "oh its so much work, oh it is so little time"
the fact is your FAILED TO DELIVER
Calm down, it's not that serious. Yes, it's annoying. Yes, it could have been better. No, you shouldn't take your **** out and **** at them. Just tell them what the problem is, and how they could fix it. For example, This aimbot we have now is making to where My scouts can't speed tank anymore, which was (and still is) the only viable way to without taking away my ability to be a Actual Scout. therefore, you could either lower the aimbot for just light frames, or for all the suits. Also, As what I and many other pilots realized, the Swarm buff is real, and hurts my vehicles a lot worse now. Could you please bring in a hotfix that puts it back to how it was before, or raise the lock on time by .2-.5 seconds? That would help. Otherwise, 1.4 is pretty nice. GJ. |
Dust LAG-LAG-LAG-LAG 514
Chatelain Rapid Response Gallente Federation
69
|
Posted - 2013.09.06 01:57:00 -
[34] - Quote
Godin Thekiller wrote: Calm down, it's not that serious. Yes, it's annoying. Yes, it could have been better.
ok |
Soraya Xel
New Eden's Most Wanted Top Men.
529
|
Posted - 2013.09.06 02:25:00 -
[35] - Quote
CCP Nullarbor, the epic rate of fixes after the patch, a PSN patch in 24 hours being a key example, really stands out as a massive improvement in how things are handled recently.
RESPECT for that. |
Xender17
Ahrendee Mercenaries EoN.
551
|
Posted - 2013.09.06 02:37:00 -
[36] - Quote
CCP Nullarbor wrote:Great post and a lot of truth in there. This new monthly release schedule means we get 20 working days between updates, with a bit of lead time for QA and Sony submission. The rate of development of DUST has already over taken EVE, an MMO with an extremely matured development process and 10 years of experience to reach that point.
It is incredibly enabling for us to be able to ship new ideas out really quickly but as we've seen it sometimes comes at the cost of coming in for landing a bit hot. This doesn't excuse the issues, we will be having some very detailed post mortems on this release as to why some things were not caught earlier, but we will take it on the chin and adapt and do it better next time.
Despite the speed bumps, our resolve to making this the experience we all know it can be has never been stronger. Your feedback and patience as always is very much appreciated. We <3 u CCP. |
Reav Hannari
Red Rock Outriders
1147
|
Posted - 2013.09.06 02:37:00 -
[37] - Quote
CCP Nullarbor wrote:Great post and a lot of truth in there. This new monthly release schedule means we get 20 working days between updates, with a bit of lead time for QA and Sony submission. The rate of development of DUST has already over taken EVE, an MMO with an extremely matured development process and 10 years of experience to reach that point.
It is incredibly enabling for us to be able to ship new ideas out really quickly but as we've seen it sometimes comes at the cost of coming in for landing a bit hot. This doesn't excuse the issues, we will be having some very detailed post mortems on this release as to why some things were not caught earlier, but we will take it on the chin and adapt and do it better next time.
Despite the speed bumps, our resolve to making this the experience we all know it can be has never been stronger. Your feedback and patience as always is very much appreciated.
I understand squads are still having trouble deploying but you have delivered in this release. It only took two downtimes to correct almost every other issue. I know I was disappointed when I first read the patch notes but now that I have boots on the ground I'm extremely pleased with 1.4.
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Silas Swakhammer
GamersForChrist Orion Empire
131
|
Posted - 2013.09.06 02:38:00 -
[38] - Quote
+1 |
Vespasian Andendare
Subsonic Synthesis Alpha Wolf Pack
331
|
Posted - 2013.09.06 02:52:00 -
[39] - Quote
J4yne C0bb wrote:I'll be honest, I have little to no experience with MMOs, which is why I've been continually frustrated at Dust, compared to other games. I had no idea this was a common experience for MMO players. Thanks for explaining -- this does need to be stickied. People might ***** a little less if they understand the nature of Dust as being a work in progress, and be more constructive in their criticism. Yeah, I sort of realized that when my friend wanted to talk about "the new map pack." I knew the release was much more, and honestly for many MMO players--it is true that patches have gotten more stable over the years--it was always fun to "bet" if the patch would be up and running at the end of downtime or what would break, etc.
MMOs trickle out content, which is great for the players, since we don't have to wait a whole year before getting new toys, updates, etc., but it can be a little jarring, especially if you're not used to it. Traditional FPS games launch "map packs" or expanded content that is, for the most part, fully complete when it is shipped. There is very little done after the fact. MMOs are gradual change monsters. But the good kind of monsters. The kind that constantly deliver content and fun things for its player base.
For example, here's a link to Eve Online's Odyssey release (the latest expansion), that "launched" on June 4 with version 1.0.0. But, you can follow the patch notes all the way through and you'll see on June 5, 6, 7, 10, 11, 13, 18, 19, 20, 24, 25, July 2, 9, 16, 17, 18, August 1, 13, and 21st they all had patches released to address issues that popped up in Odyssey 1.0, with the last patch (of 1.0) being Odyssey 1.0.20. So they had 20 days of patches and hotfixes to address various issues. The latest release of Odyssey is 1.1, and that launched Sept 3rd with Dust's Uprising 1.4. It's not all that uncommon for there to be hotfixes and patches all along the way with an MMO, and since Dust is a new kind of MMO, a shooter so-called MMOFPS, I think we can expect a learning curve.
The "major" thing that happened here, though, is that it was a matchmaking bug, which is sort of the cornerstone of the Dust experience. (The other things that would have been game-breaking, for example, would be if the market were down or if your skills were inaccessible.) The whole game runs based on pvp and matchmaking, so it was a show stopper. The great thing here, though, is how quickly CCP has worked to address the changes and get the game in a good and playable state. Sure, there'll be some niggles along the way, but overall they're doing solid work.
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Lillica Deathdealer
Mango and Friends
359
|
Posted - 2013.09.06 03:30:00 -
[40] - Quote
CCP Nullarbor wrote:Great post and a lot of truth in there. This new monthly release schedule means we get 20 working days between updates, with a bit of lead time for QA and Sony submission. The rate of development of DUST has already over taken EVE, an MMO with an extremely matured development process and 10 years of experience to reach that point.
It is incredibly enabling for us to be able to ship new ideas out really quickly but as we've seen it sometimes comes at the cost of coming in for landing a bit hot. This doesn't excuse the issues, we will be having some very detailed post mortems on this release as to why some things were not caught earlier, but we will take it on the chin and adapt and do it better next time.
Despite the speed bumps, our resolve to making this the experience we all know it can be has never been stronger. Your feedback and patience as always is very much appreciated. Nullarbor, you're always cool and collected. And you type out full paragraphs that look real professional. MUCH RESPECT! Keep up the good work -.o |
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Noc Tempre
Imperfects Negative-Feedback
2482
|
Posted - 2013.09.06 05:05:00 -
[41] - Quote
You don't know how normal MMOs are made. The "incomplete game" model is actually very new western take on the F2P model. New features used to come in expansion packs, not patches. Oh, and almost all "incomplete game" projects are flopping hard. Even PS2, which I love, and admittedly uses this same model (albeit now at 15 months of consistent new content) is not as financially stable as SOE hoped, which is probably why they are focusing on making the game more accessible (optimization so lower powered hardware and consoles will run it smoothly). |
Beck Weathers
High-Damage
20
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Posted - 2013.09.06 05:49:00 -
[42] - Quote
fully agree, I didnt get mad over match making, I actualy enjoyed some of the matches it was ust me vs 1 person so i could take in the new maps at my lesure.
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Vespasian Andendare
Subsonic Synthesis Alpha Wolf Pack
342
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Posted - 2013.09.06 07:35:00 -
[43] - Quote
Noc Tempre wrote:You don't know how normal MMOs are made. The "incomplete game" model is actually very new western take on the F2P model. New features used to come in expansion packs, not patches. Oh, and almost all "incomplete game" projects are flopping hard. Even PS2, which I love, and admittedly uses this same model (albeit now at 15 months of consistent new content) is not as financially stable as SOE hoped, which is probably why they are focusing on making the game more accessible (optimization so lower powered hardware and consoles will run it smoothly). Really? I think I have a pretty good idea about how these things work.
How about some real-world facts? Let's look at patch history for what is arguably the largest MMO, World of Warcraft, and let's see if they released their full game model, with only new features in expansion packs and what I would presume you meant were minor fixes in patches:
World of Warcraft release: Version 1.1: (Nov. 2004) Release bug fixes Patch 1.2: (Dec. 2004) 5-man dungeon (maraudon), outdoor PvP area, holidy content Patch 1.3: (March 2005) 5-man dungeon, outdoor raid bosses Patch 1.4: (April 2005) PvP honor system Patch 1.5: (June 2005) Two battlegrounds Patch 1.6: (July 2005) Raid dungeon (BWL), Darkmoon faire Patch 1.7: (September 2005): Raid dungeon (ZG), Battleground (AB) Patch 1.8: (October 2005): Outdoor PvE bosses, Revamped questing in Silithus Patch 1.9: (January 2006): Two raids (AQ20 & AQ 40) Patch 1.10: (March 2006): Weather effects & Teir 0.5 armor set quests Patch 1.11: (June 2006): Raid dungeon (Naxx) Patch 1.12: (August 2006): Cross-realm BGs
Burning Crusade release (expansion): 2.0: (December thru Feb 2007) Preparation & release of TBC Patch 2.1: (May 2007) Raid dungeon (BT) Patch 2.2: (Sept 2007) Voice chat Patch 2.3: (November 2007) Raid dungeon (ZA), guild banks, Season 3 Arena Patch 2.4: (March 2008) Raid dungeon (Sunwell), 5-man (MGT) & Isle of QuelGÇÖDanas daily quests
Wrath of the Lich King release (expansion): 3.0: (Oct thru december 2008) Preparation & release of WotLK Patch 3.1: (April 2009): Raid dungeon (Ulduar), Argent Tournament daily quests Patch 3.2: (August 2009): Raid Dungeon (ToC), 5-man (ToC), PvP battleground (Isle) Patch 3.3: (December 2009) Icecrown Citadel Patch 3.3.5: (June 2010) Ruby Sanctum Raid
Cataclysm release (expansion): 4.0: (October 2010 to November 2010) Preparation & release of Cataclysm, world revamp Patch 4.1: (April 2011) 5-man Dungeons (ZA, ZG) Patch 4.2: (June 2011) New Firelands Raid Patch 4.3: (Nov. 2011) 5-man Dungeons (CoT, ET, WoE), Raid Finder feature, Transmogrification item customization, Void Storage shared inventory, Darkmoon Faire Island zone, Dragon Soul Raid Patch 4.3.2: (Jan. 2012) Cross-Server Raids
Mists of Pandaria release (expansion): 5.0: (Aug. 2012 to Oct. 2012) Preparation & release of Mists of Pandaria Patch 5.1: (Nov. 2012) New world PVP conflict and factions, Brawler's guild pvp system, Battle Pet upgrade feature, new scenario challenges Patch 5.2: (Mar. 2013) New zone Isle of Thunder, new Raid Throne of Thunder, New world bosses, new scenario challenges, Sunsong ranch iterations Patch 5.3: (May 2013) New battleground (DG), New Arena, new scenario challenges, quest campaign escalation
(For those players who never looked at WoW, a "Raid" is a large 10-40 man dungeon to "kill the dragon")
* * *
So even looking back all the way to 2004, which I would argue hardly qualifies for "very new western take" on the "incomplete game model," you can clearly see that the original WoW release was shipped, much as modern MMOs are with a "ship-ready" version of the game that Blizzard's developer team then iterated on and released content via patches, with major content being "shipped" from expansions, as I explained in the OP. I'll admit that there's a trend toward larger, more content-rich patches, but the idea that a patch is used to introduce something new to the game is hardly new.
I just as easily could have pulled Eve Online's patch history (link) or EverQuest's (link) as well, and we'd have seen a similar development history, but the point is that MMOs development is done in a similar fashion (and EverQuest goes back to 1999). Now, if you were referring to the "freemium" sales model, where players get the product for a nominal cost and can opt for in-game upgrades with real-world funds, well I would agree that that sales model is somewhat new, but patches as a source of content for MMO players? Not so much. |
Noc Tempre
Imperfects Negative-Feedback
2483
|
Posted - 2013.09.06 07:47:00 -
[44] - Quote
Vespasian Andendare wrote:Noc Tempre wrote:You don't know how normal MMOs are made. The "incomplete game" model is actually very new western take on the F2P model. New features used to come in expansion packs, not patches. Oh, and almost all "incomplete game" projects are flopping hard. Even PS2, which I love, and admittedly uses this same model (albeit now at 15 months of consistent new content) is not as financially stable as SOE hoped, which is probably why they are focusing on making the game more accessible (optimization so lower powered hardware and consoles will run it smoothly). Really? I think I have a pretty good idea about how these things work. How about some real-world facts? Let's look at patch history for what is arguably the largest MMO, World of Warcraft, and let's see if they released their full game model, with only new features in expansion packs and what I would presume you meant were minor fixes in patches: World of Warcraft release:Version 1.1: (Nov. 2004) Release bug fixes Patch 1.2: (Dec. 2004) 5-man dungeon (maraudon), outdoor PvP area, holidy content Patch 1.3: (March 2005) 5-man dungeon, outdoor raid bosses Patch 1.4: (April 2005) PvP honor systemPatch 1.5: (June 2005) Two battlegrounds Patch 1.6: (July 2005) Raid dungeon (BWL), Darkmoon faire Patch 1.7: (September 2005): Raid dungeon (ZG), Battleground (AB) Patch 1.8: (October 2005): Outdoor PvE bosses, Revamped questing in Silithus Patch 1.9: (January 2006): Two raids (AQ20 & AQ 40) Patch 1.10: (March 2006): Weather effects & Teir 0.5 armor set quests Patch 1.11: (June 2006): Raid dungeon (Naxx) Patch 1.12: (August 2006): Cross-realm BGs Burning Crusade release (expansion):2.0: (December thru Feb 2007) Preparation & release of TBC Patch 2.1: (May 2007) Raid dungeon (BT) Patch 2.2: (Sept 2007) Voice chatPatch 2.3: (November 2007) Raid dungeon (ZA), guild banks, Season 3 Arena Patch 2.4: (March 2008) Raid dungeon (Sunwell), 5-man (MGT) & Isle of QuelGÇÖDanas daily quests Wrath of the Lich King release (expansion):3.0: (Oct thru december 2008) Preparation & release of WotLK Patch 3.1: (April 2009): Raid dungeon (Ulduar), Argent Tournament daily quests Patch 3.2: (August 2009): Raid Dungeon (ToC), 5-man (ToC), PvP battleground (Isle) Patch 3.3: (December 2009) Icecrown Citadel Patch 3.3.5: (June 2010) Ruby Sanctum Raid Cataclysm release (expansion):4.0: (October 2010 to November 2010) Preparation & release of Cataclysm, world revamp Patch 4.1: (April 2011) 5-man Dungeons (ZA, ZG) Patch 4.2: (June 2011) New Firelands Raid Patch 4.3: (Nov. 2011) 5-man Dungeons (CoT, ET, WoE), Raid Finder feature, Transmogrification item customization, Void Storage shared inventory, Darkmoon Faire Island zone, Dragon Soul Raid Patch 4.3.2: (Jan. 2012) Cross-Server RaidsMists of Pandaria release (expansion):5.0: (Aug. 2012 to Oct. 2012) Preparation & release of Mists of Pandaria Patch 5.1: (Nov. 2012) New world PVP conflict and factions, Brawler's guild pvp system, Battle Pet upgrade feature, new scenario challengesPatch 5.2: (Mar. 2013) New zone Isle of Thunder, new Raid Throne of Thunder, New world bosses, new scenario challenges, Sunsong ranch iterations Patch 5.3: (May 2013) New battleground (DG), New Arena, new scenario challenges, quest campaign escalation (For those players who never looked at WoW, a "Raid" is a large 10-40 man dungeon to "kill the dragon") * * * So even looking back all the way to 2004, which I would argue hardly qualifies for " very new western take" on the "incomplete game model," you can clearly see that the original WoW release was shipped, much as modern MMOs are with a "ship-ready" version of the game that Blizzard's developer team then iterated on and released content via patches, with major content being "shipped" from expansions, as I explained in the OP. I'll admit that there's a trend toward larger, more content-rich patches, but the idea that a patch is used to introduce something new to the game is hardly new. I just as easily could have pulled Eve Online's patch history ( link) or EverQuest's ( link) as well, and we'd have seen a similar development history, but the point is that MMOs development is done in a similar fashion (and EverQuest goes back to 1999). Now, if you were referring to the "freemium" sales model, where players get the product for a nominal cost and can opt for in-game upgrades with real-world funds, well I would agree that that sales model is somewhat new, but patches as a source of content for MMO players? Not so much.
You have a serious problem with understanding the difference between content and mechanics. It is very new to release patches that change the way the game is played. That used to be nearly exclusively the difference between patches and expansions after all. |
Korvin Lomont
United Pwnage Service RISE of LEGION
133
|
Posted - 2013.09.06 09:10:00 -
[45] - Quote
Vespasian Andendare wrote:After reading through several posts about patch woes, I really wanted to take a moment and write up a PSA on patch days, what they really mean, and what your expectation should be. First, please don't read this like I'm writing high-and-mighty. I just want to explain some finer points to players who may not be familiar with "typical" MMO patches, a category which I'm sure many a Dust "traditional" FPS player falls into. Ok, so patch days on an MMO typically introduce new features, objects, shinies, etc. into the game. In a traditional MMO, say World of Warcraft, this would mean new bosses, weapons, etc. How this applies to Dust is that we'll get new weapons, maps, equipment, etc. Features of the game will expand (new matchmaking), while we may get new or reimagined weapons or equipment (scanner!). BUT, patch days are notorious for having LOTS of problems! This is typical! It doesn't mean that CCP has crappy programmers or they didn't bother to test it or they wanted it to fail or whatever tinfoil hat theory we come up with. It all boils down to how the game is developed vs other, "traditional" shooters:
- In a "traditional" shooter like Call of Duty, the developers start by spending a lot of time building the game, testing it, polishing it, etc. and end with the game's release. Then, once the game is released, it is essentially "on autopilot" while the Devs begin that process all over again for a new map pack or a new game altogether.
- In Dust, however, the development table is more akin to a traditional MMO than it is to a shooter like Call of Duty. Really, what this means is that MMOs go through a smaller initial release but instead of the Devs stopping work on it and shifting development toward a new expansion or game, they continually update their work through mid-cycle patches. Patches sometimes bring new features, which we got this time around with new matchmaking and maps, and normally include minor adjustments. But due to the "ongoing work" nature of an MMO, Devs will test their patches and get them "ready," but sometimes it is hard to predict how the changes will actually work, given that they can't shut the game down for several weeks to test it. The patch still may include issues that they'll be able to continually "hotfix," or apply a small fix to a bug that popped up when the patch hit the server. In 1.4's case, you can see hotfixes for the matchmaking and squad deployment issues. Again, THESE ARE NORMAL! In an MMO, it's not as important that the "disc copy" of the game is 100% (and, honestly, its not even common now that disc games are 100% when shipped). Once the patch is applied on patch day and goes live, issues map pop up, and hotfixes are issued for the next few weeks to get that patch into a good place, then the Devs go to work on the next patch and then expansion, etc.
So, knowing how patches work in an MMO context--mainly that MMOs represent an ongoing work--it is normal that patch days bring in with them problems to the game, and our expectation as players should be to realize these things happen and that the dev team is committed to getting their game in a good place. Just a bit of history but patch days used to take whole MMOs offline for several days or bring in game-breaking changes that Devs would scramble to get fixed in the following weeks. I guess as some of us have played MMOs for a while, patch days are routine events for us, and we realize how they work and set our expectations accordingly. As an MMO player, I realize that patch day problems will be fixed, just given a few days to a week or so, and that unlike my expectation that (AAA title) will be shipped in pristine shape, I know that MMOs are continual works in progress that get love over time. To my "traditional" FPS friend, though, he didn't understand why "the new map pack" caused so many problems until I explained to him in very much the same way I explained to you above. Once he realized that Dust is an ongoing work, and that Dust-as-an-MMOFPS means that there will continually be development and interation on it, I think it clicked with him how cool it is that there'll always be new things and changes happening in Dust. I hope this clears a little of the patch day confusion up to our traditional FPS friends. Please just bear with the issues you notice in the patches guys, as problems they create will be fixed. It's just hard to forecast sometime how a patch will affect the game when it goes live, since they can't turn off the game for several weeks to test it out, like they could with a game that's "on autopilot."
Well coming from a software development QA department I can't completly agree. Patch days are normally only a problem if there is no QA or bad projectmanagement (leading to bad QA).
Unfortately it has become common sense to release half ready software so called banana software to customers. In that regard Software development is quite unique.
The possibillity to fast patch errors has lead to a metality that does not quality very high in the development cycle. Having more than 10 years of practice in software develeopment I know that Quality is the first part that gets sacrified when the release date is near but the software not ready.
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Isaak Kaan'im
Bragian Order Amarr Empire
0
|
Posted - 2013.09.06 10:56:00 -
[46] - Quote
Noc Tempre wrote:You have a serious problem with understanding the difference between content and mechanics.
In your original post you talked about features and not content or mechanics. And features can be both and more.
It is funny to see how you twist your own words to suit your opinion. But that's to be expected from grumpy old Noc. Yeah and i don't miss you in IRC :P
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Noc Tempre
Imperfects Negative-Feedback
2484
|
Posted - 2013.09.06 11:21:00 -
[47] - Quote
Isaak Kaan'im wrote:Noc Tempre wrote:You have a serious problem with understanding the difference between content and mechanics. In your original post you talked about features and not content or mechanics. And features can be both and more. It is funny to see how you twist your own words to suit your opinion. But that's to be expected from grumpy old Noc. Yeah and i don't miss you in IRC :P
I'm very snippy. Now get off my lawn.
Looking in the dictionary I see there are alternate definitions (I exclusively use feature as facet, but I have now discovered the additional, much more generalized meaning of attraction). I now understand and apologize that I made a poor word choice that created confusion but the point still stands - selling games in a known non-functioning state is a very new phenomenon. "Content lite" is not the same thing as "incomplete game". |
Mortedeamor
The Black Masquerade
216
|
Posted - 2013.09.06 11:24:00 -
[48] - Quote
Noc Tempre wrote:Isaak Kaan'im wrote:Noc Tempre wrote:You have a serious problem with understanding the difference between content and mechanics. In your original post you talked about features and not content or mechanics. And features can be both and more. It is funny to see how you twist your own words to suit your opinion. But that's to be expected from grumpy old Noc. Yeah and i don't miss you in IRC :P I'm very snippy. Now get off my lawn. Looking in the dictionary I see there are alternate definitions (I exclusively use feature as facet, but I have now discovered the additional, much more generalized meaning of attraction). I now understand and apologize that I made a poor word choice that created confusion but the point still stands - selling games in a known non-functioning state is a very new phenomenon. "Content lite" is not the same thing as "incomplete game". +1 |
Mortedeamor
The Black Masquerade
216
|
Posted - 2013.09.06 11:25:00 -
[49] - Quote
sighs i wish dust were a content light game atm instead of an incomplete game lol |
Isaak Kaan'im
Bragian Order Amarr Empire
2
|
Posted - 2013.09.06 11:30:00 -
[50] - Quote
Mortedeamor wrote:sighs i wish dust were a content light game atm instead of an incomplete game lol
don't we all ;) |
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superjoe360x
D.A.R.K L.E.G.I.O.N D.E.F.I.A.N.C.E
77
|
Posted - 2013.09.06 11:42:00 -
[51] - Quote
CCP Nullarbor wrote:Great post and a lot of truth in there. This new monthly release schedule means we get 20 working days between updates, with a bit of lead time for QA and Sony submission. The rate of development of DUST has already over taken EVE, an MMO with an extremely matured development process and 10 years of experience to reach that point.
It is incredibly enabling for us to be able to ship new ideas out really quickly but as we've seen it sometimes comes at the cost of coming in for landing a bit hot. This doesn't excuse the issues, we will be having some very detailed post mortems on this release as to why some things were not caught earlier, but we will take it on the chin and adapt and do it better next time.
Despite the speed bumps, our resolve to making this the experience we all know it can be has never been stronger. Your feedback and patience as always is very much appreciated. Just remember that these guys that complain and I have maybe once here and their. Can you say aim-assist. Anyways, we love this game or we wouldn't get mad about it. All these players on here that say most of this stuff just want the game to go In the right direction because it is so awesome. I also am impressed with the fixes to this patch that came very fast. Now if my suit didn't feel as though it was paper armor and everyone shoots so well I would enjoy this patch more. Also dropship camera is just so terrible.
Also its is nice to have a game that can be fixed. How many things like bad camera angles are in a game on disc and never were fixed. Here we have the privilege of being able to speak about things and then the devs can take the necessary course of action. |
Sneaky Fletcher
Three-body Solution
38
|
Posted - 2013.09.06 11:59:00 -
[52] - Quote
CCP Nullarbor wrote:*snip* Your feedback and patience as always is very much appreciated.
log in log off
See you tomorrow!!!!!
I'm being real patient, so ur welcome o7 |
Kaze Eyrou
Turalyon 514 Turalyon Alliance
356
|
Posted - 2013.09.06 12:02:00 -
[53] - Quote
Soraya Xel wrote:CCP Nullarbor, the epic rate of fixes after the patch, a PSN patch in 24 hours being a key example, really stands out as a massive improvement in how things are handled recently.
RESPECT for that. Agreed. When I got the initial update (took about 3 hours), I was torn between all the new changes and fixes (yay!) versus all the bugs I ran into (boo). One comment that even came out of my mouth was "you think they could have tested it before they released it"...
Until I remembered that unlike any other game out there - actually, no game out there - is it linked to another persistent game universe AND doesn't even have the ability to run a small test server before going live (compare EVE, other mmos, and shooters in one catagory where they have test servers that they can run it on, versus DUST which doesn't have the ability at the moment to run a test server, meaning when it comes out it's quite literally "Day 0").
When I logged in the following day and had to download 3.09 and realized it was only 31 MB compared to the 2.3GB from before, it slowly dawned on me that CCP pushed out a twenty-hour patch fix!
This will fly under the radar of many people, but for me it was significant. It demonstrated that CCP and Sony have close ties (many of us know this already), but more importantly it demonstrated Sony's ability and willingness to help dedicated developers push out patches and hotfixes as fast or possibly faster than Microsoft allows on their Xbox network.
Well done CCP and Sony. Have a giant internet cookie.
P.S. I also vote for sticky on this thread as well! |
Mobius Wyvern
Guardian Solutions DARKSTAR ARMY
3487
|
Posted - 2013.09.06 12:25:00 -
[54] - Quote
Actually, I hadn't even considered that some people would be looking at it the same way you said your friend did.
Good post! I really wish they would sticky this, as I think it's something more people could do with seeing.
Also, don't ever argue with Noc Tempre. He just repeats himself a few times and then bitches out. |
Rogatien Merc
Red Star. EoN.
1016
|
Posted - 2013.09.06 12:28:00 -
[55] - Quote
J4yne C0bb wrote:I'll be honest, I have little to no experience with MMOs, which is why I've been continually frustrated at Dust, compared to other games. I had no idea this was a common experience for MMO players. Thanks for explaining -- this does need to be stickied. People might ***** a little less if they understand the nature of Dust as being a work in progress, and be more constructive in their criticism. Yep. The other side of the coin is that if something is incredibly broken, you can trust that it will be re-balanced at some point whereas in standalone games WYSIWYG. |
CommanderBolt
A.N.O.N.Y.M.O.U.S.
266
|
Posted - 2013.09.06 12:31:00 -
[56] - Quote
CCP Nullarbor wrote:Great post and a lot of truth in there. This new monthly release schedule means we get 20 working days between updates, with a bit of lead time for QA and Sony submission. The rate of development of DUST has already over taken EVE, an MMO with an extremely matured development process and 10 years of experience to reach that point.
It is incredibly enabling for us to be able to ship new ideas out really quickly but as we've seen it sometimes comes at the cost of coming in for landing a bit hot. This doesn't excuse the issues, we will be having some very detailed post mortems on this release as to why some things were not caught earlier, but we will take it on the chin and adapt and do it better next time.
Despite the speed bumps, our resolve to making this the experience we all know it can be has never been stronger. Your feedback and patience as always is very much appreciated.
In all honesty I think people are impressed with the work you did. The new maps are bloody awesome. The new stealth gameplay makes me feel like solid F**king snake!
However the matchmaking still needs adjustments and its annoying being dropped from the match / "scotty" issues but yea I know you guys will get them worked out.
I'm highly anticipating cloaking coming to my scout, damn I can be one sneaky ass mofo then!
I wonder, will cloaking be a module or an equipment slot? If its equipment I sure as hell need a 2nd equipment slot on my scout bros! Scanner and cloak would make me ok with the scout suits current squishiness. |
The Amusing Ciderman
The Unholy Legion Of DarkStar DARKSTAR ARMY
9
|
Posted - 2013.09.06 12:58:00 -
[57] - Quote
Well done OP.
I usually just lurk around these forums, but I feel I had to log in and contribute here to say good on you for putting this thread up.
I also applaud Nullabor for actually contributing in a constructive way too. Question; Shouldn't someone from CCP have posted a similar thread perhaps? Communication would be the most effective way to turn these forums from raging butthurt that I am always reading to an understanding consumer base. IMHO.
I am on a break from Dust at the moment, mostly due to my own Skirmish fatigue & just playing the same maps over and over getting boring to me. Seeing these new maps arriving has sparked a new interest in Dust. However I am waiting for the inital pain of patch deployment to dissapate before I return to try it all out. That and Payday 2 has got me by the balls!
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Vespasian Andendare
Subsonic Synthesis Alpha Wolf Pack
357
|
Posted - 2013.09.06 15:02:00 -
[58] - Quote
The Amusing Ciderman wrote:I am on a break from Dust at the moment, mostly due to my own Skirmish fatigue & just playing the same maps over and over getting boring to me. Seeing these new maps arriving has sparked a new interest in Dust. However I am waiting for the inital pain of patch deployment to dissapate before I return to try it all out. That and Payday 2 has got me by the balls! I can totally understand the "same-old" feeling you may have about Dust, but if you haven't played 1.4 yet, the changes to squad view and active scanning, combined with visual tweaks here and there, plus the new maps have made the matches feel much more dynamic. And the new maps and scenery are beautiful!
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dullrust
Subsonic Synthetics
26
|
Posted - 2013.09.07 11:38:00 -
[59] - Quote
Very enlightening post sir. This should be required reading. I have a feeling there will be much more of this type of game production on consoles in the future.
Better be careful making all these logical and well thought out posts. Folks may actually start to follow you example. Imagine the forums with logical, reasoned, and constructive posts. |
Mortedeamor
The Black Masquerade
223
|
Posted - 2013.09.09 12:05:00 -
[60] - Quote
Isaak Kaan'im wrote:Mortedeamor wrote:sighs i wish dust were a content light game atm instead of an incomplete game lol don't we all ;) yes we do and i think its a concept ccp just doesnt get it, good gameplay with less items better than terrible game with big inventory lol |
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Vrain Matari
ZionTCD
863
|
Posted - 2013.09.09 12:30:00 -
[61] - Quote
CCP Nullarbor wrote:Great post and a lot of truth in there. This new monthly release schedule means we get 20 working days between updates, with a bit of lead time for QA and Sony submission. The rate of development of DUST has already over taken EVE, an MMO with an extremely matured development process and 10 years of experience to reach that point.
It is incredibly enabling for us to be able to ship new ideas out really quickly but as we've seen it sometimes comes at the cost of coming in for landing a bit hot. This doesn't excuse the issues, we will be having some very detailed post mortems on this release as to why some things were not caught earlier, but we will take it on the chin and adapt and do it better next time.
Despite the speed bumps, our resolve to making this the experience we all know it can be has never been stronger. Your feedback and patience as always is very much appreciated. Great word bro.
My two cents is that in spite of the mindbendingly compressed schedule, this time you folks pretty much nailed it. |
The Amusing Ciderman
The Unholy Legion Of DarkStar DARKSTAR ARMY
10
|
Posted - 2013.09.09 14:32:00 -
[62] - Quote
Vespasian Andendare wrote:]I can totally understand the "same-old" feeling you may have about Dust, but if you haven't played 1.4 yet, the changes to squad view and active scanning, combined with visual tweaks here and there, plus the new maps have made the matches feel much more dynamic. And the new maps and scenery are beautiful!
That good huh? Good enough that I might start buying boosters again?
It's more a case of the Payday 2 shine wearing off and then I will return to Dust. At the moment I have my heistin' mask on. |
Vespasian Andendare
Subsonic Synthesis Alpha Wolf Pack
379
|
Posted - 2013.09.09 14:45:00 -
[63] - Quote
The Amusing Ciderman wrote:Vespasian Andendare wrote:]I can totally understand the "same-old" feeling you may have about Dust, but if you haven't played 1.4 yet, the changes to squad view and active scanning, combined with visual tweaks here and there, plus the new maps have made the matches feel much more dynamic. And the new maps and scenery are beautiful!
That good huh? Good enough that I might start buying boosters again? It's more a case of the Payday 2 shine wearing off and then I will return to Dust. At the moment I have my heistin' mask on. At least a passive booster! May as well not miss out while you're not online! That's the beauty of the passive sp system!
But yeah, matches feel much more dynamic with less information. I know it sounds counter-intuitive, but lack of shared vision with changes to active scanning gives the element of surprise when you see someone, and it fosters more communication with your team. The active scanner gives you a glimpse of what's around you for a limited time, and that helps with tactics. And just add on some visual polish, and it's pretty solid overall, especially now that matchmaking issues are being worked out. (Just as a bonus, you can get into battle so much quicker now. It's a lot of fun!)
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