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Author	Thread Statistics \| Show CCP posts - 1 post(s)
Kasparov1 Isuuaya Tactical Caldari State 0	Posted - 2013.05.27 04:45:00 - [1] - Quote I sent in a ticket on the 14 and got a reply on the 17. This is the reply. Posted at 17.05.2013 17:03 by GM Grave Hello, This response is being sent to all users who have filed a support ticket in order to request a skill respec. We would like to acknowledge receipt of your skill respect request and inform you that we have now flagged your account for a skill respec . The skill respec will be applied to your characters in the coming days once we have completed and deployed changes to the skill tree. This one time respec will remove and refund all ISK and skill points that have been applied to date. Please ensure that due care is taken when spending skills and ISK as we will be unable to reverse ISK/SP spending in future. If you wish to discuss issues that have not been addressed in this skill respec response, or believe you have received this message in error then please respond to this support ticket and we will attempt to address your issue. Please accept my sincere apologies for any inconvenience this may have caused. Please note that if you are receiving this message you are currently in a queue for a skill respec. Eligible customers who may have been misfiled and would like to request an Aurum account reset should respond to this ticket clarifying their request. Regards, Lead GM Grave CCP Customer Relations \| EVE Online \| DUST 514 Was I supposed to reply this this message? I got another message yesterday saying this Posted at 26.05.2013 15:08 by This petition was closed by system, timed out while waiting for customer reply Am I still getting an sp respec or do i have to send another or..?
Halcyon Grey Planetary Response Organization 2	Posted - 2013.05.27 04:47:00 - [2] - Quote It seems some timer elapsed and it was automatically closed even though it shouldn't have been. I would submit another ticket and explain the situation just in case.
Cy Clone1 Ill Omens EoN. 10	Posted - 2013.05.27 04:54:00 - [3] - Quote Kasparov1 wrote: I Please note that if you are receiving this message you are currently in a queue for a skill respec. Eligible customers who may have been misfiled and would like to request an Aurum account reset should respond to this ticket clarifying their request. Regards, Lead GM Grave CCP Customer Relations \| EVE Online \| DUST 514 [/i][/u] Was I supposed to reply this this message? I got another message yesterday saying this Posted at 26.05.2013 15:08 by This petition was closed by system, timed out while waiting for customer reply Am I still getting an sp respec or do i have to send another or..?
mollerz s1ck3r Corp 319	Posted - 2013.05.27 04:54:00 - [4] - Quote Halcyon Grey wrote: It seems some timer elapsed and it was automatically closed even though it shouldn't have been. I would submit another ticket and explain the situation just in case. Or they could fix their mistake before they really concreted their rep as not something very nice to say.
S0LlD SNAKE PLAYSTATION4 55	Posted - 2013.05.27 05:00:00 - [5] - Quote same with mine , what a coincidence , when respec is about to start today , is CCP planning a MASS fk up? if i make another ticket i most likely be in the last batch now... WTF?
Kasparov1 Isuuaya Tactical Caldari State 0	Posted - 2013.05.27 05:01:00 - [6] - Quote Cy Clone1 wrote: [quote=Kasparov1]I Please note that if you are receiving this message you are currently in a queue for a skill respec. i think that part is important Okay, but why send another message a week later saying that my ticket was closed because they were waiting for a reply? Just wanted to know if anyone else got this. I'll send in another ticket just in case
S0LlD SNAKE PLAYSTATION4 55	Posted - 2013.05.27 05:02:00 - [7] - Quote Cy Clone1 wrote: [quote=Kasparov1]I Please note that if you are receiving this message you are currently in a queue for a skill respec. i think that part is important it ends with this: "This petition was closed by system, timed out while waiting for customer reply"
Kasparov1 Isuuaya Tactical Caldari State 0	Posted - 2013.05.27 05:02:00 - [8] - Quote Can everyone check their tickets and see if it says the same thing?
S0LlD SNAKE PLAYSTATION4 55	Posted - 2013.05.27 05:03:00 - [9] - Quote Kasparov1 wrote: Can everyone check their tickets and see if it says the same thing? i have same thing , hope tickets been resolved and after DT i got the respec and thats just some system ****** error
THE GREY CARDINAL PSU GHOST SYNDICATE DARKSTAR ARMY 103	Posted - 2013.05.27 05:04:00 - [10] - Quote Cy Clone1 wrote: Kasparov1 wrote: I Please note that if you are receiving this message you are currently in a queue for a skill respec. i think that part is important This. I got the same response saying I was in line for a respec. I don't expect the ticket to stay open; CCP actioned my request, notified me and now I just have to wait.

S0LlD SNAKE PLAYSTATION4 55	Posted - 2013.05.27 05:05:00 - [11] - Quote THE GREY CARDINAL wrote: Cy Clone1 wrote: Kasparov1 wrote: I Please note that if you are receiving this message you are currently in a queue for a skill respec. i think that part is important This. I got the same response saying I was in line for a respec. I don't expect the ticket to stay open; CCP actioned my request, notified me and now I just have to wait. check your ticket now and see the last text line
Cy Clone1 Ill Omens EoN. 10	Posted - 2013.05.27 05:07:00 - [12] - Quote sorry i didnt see that very last part about the second email. forgive me for my smug comment. I did not recieve that messege so maybe it would be best to resend. I didnt reply to any mails sent from ccp. so maybe they just made a mistake with yours.
SC-SAMCRO Shadow Company HQ 5	Posted - 2013.05.27 05:10:00 - [13] - Quote Mine is still open. Not sure what happened to you....
S0LlD SNAKE PLAYSTATION4 55	Posted - 2013.05.27 05:11:00 - [14] - Quote I created my ticket on 14/05 , hey OP when did you create yours?
Kasparov1 Isuuaya Tactical Caldari State 0	Posted - 2013.05.27 05:17:00 - [15] - Quote S0LlD SNAKE wrote: I created my ticket on 14/05 , hey OP when did you create yours? same date :/ i resent my ticket explaining what happened. i suggest you do the same
S0LlD SNAKE PLAYSTATION4 55	Posted - 2013.05.27 05:20:00 - [16] - Quote Kasparov1 wrote: S0LlD SNAKE wrote: I created my ticket on 14/05 , hey OP when did you create yours? same date :/ i resent my ticket explaining what happened. i suggest you do the same created on 14 closed on 25 ... i guess i have to resend after DT
limit rush Valor Coalition RISE of LEGION 3	Posted - 2013.05.27 05:32:00 - [17] - Quote Sent the 14 also and was closed. I will resend just in case
Keeriam Miray IMPSwarm Negative-Feedback 13	Posted - 2013.05.27 05:37:00 - [18] - Quote I did reply to petition... but mine was closed by time out as well. CCP trying to CHEAT!
S0LlD SNAKE PLAYSTATION4 55	Posted - 2013.05.27 05:43:00 - [19] - Quote Keeriam Miray wrote: I did reply to petition... but mine was closed by time out as well. CCP trying to CHEAT! u have to reply? reply what? yes? LMAO
Aoena Rays Bragian Order Amarr Empire 69	Posted - 2013.05.27 05:47:00 - [20] - Quote You pasted full ticket reply to forums. Maybe you should read forum rules first before posting this?

Eisen Sonnet S.e.V.e.N. Gentlemen's Agreement 12	Posted - 2013.05.27 05:48:00 - [21] - Quote Mine was sent on the 15th and remains open.
S0LlD SNAKE PLAYSTATION4 55	Posted - 2013.05.27 05:48:00 - [22] - Quote Eisen Sonnet wrote: Mine was sent on the 15th and remains open. check it everyday untill 31 if u dont get respec
Keeriam Miray IMPSwarm Negative-Feedback 13	Posted - 2013.05.27 05:54:00 - [23] - Quote "We would like to acknowledge receipt of your skill respect request" - that part means you should reply to it
S0LlD SNAKE PLAYSTATION4 55	Posted - 2013.05.27 05:58:00 - [24] - Quote Keeriam Miray wrote: "We would like to acknowledge receipt of your skill respect request" - that part means you should reply to it "We would like to acknowledge receipt of your skill respect request and inform you that we have now flagged your account for a skill respec ." if its already flagged then acknowledge what? u already "acknowledged" u want respec when u send the ticket in the first place i think this is just a scheme to fk up ppl
James-5955 Internal Error. Negative-Feedback 182	Posted - 2013.05.27 06:01:00 - [25] - Quote IDK.. I really need the respec after screwing up so hard with my allocation, but I'm not worried at all by this thread. I'm sure that even if it was closed, you're still on their list and will get the respec sooner or later. "We would like to acknowledge receipt of your skill respec request and inform you that we have now flagged your account for a skill respec ." By sending you a message, they're acknowledging your respec request, and in that same sentence they state that you're in the Q for getting a respec. You're good to go, they're not asking for a reply asking for the same thing again.. Mine is still open, submitted it not long ago though.
Kasparov1 Isuuaya Tactical Caldari State 0	Posted - 2013.05.27 06:05:00 - [26] - Quote Aoena Rays wrote: You pasted full ticket reply to forums. Maybe you should read forum rules first before posting this? lol I bet you sit in front of the class
IMPAIRS YOUR ABILITY Goonfeet 31	Posted - 2013.05.27 06:09:00 - [27] - Quote Submitted mine on the 14th as well and have received the same timed out closed message. My hope is those will be the ones updated tomorrow if not anyone who submitted in the 15 or later should stop being smug in their response and look for the answer as you'll be getting the same message soon.
Kasparov1 Isuuaya Tactical Caldari State 0	Posted - 2013.05.27 06:13:00 - [28] - Quote IMPAIRS YOUR ABILITY wrote: Submitted mine on the 14th as well and have received the same timed out closed message. My hope is those will be the ones updated tomorrow if not anyone who submitted in the 15 or later should stop being smug in their response and look for the answer as you'll be getting the same message soon. Hmm, I didn't think of it like that. I hope thats what happening. I guess we'll see after DT. i made this thread just looking for answers and thanks for those who checked their own tickets. Makes me feel better that I'm not the only one who got it.
Keeriam Miray IMPSwarm Negative-Feedback 13	Posted - 2013.05.27 06:29:00 - [29] - Quote S0LlD SNAKE wrote: Keeriam Miray wrote: "We would like to acknowledge receipt of your skill respect request" - that part means you should reply to it "We would like to acknowledge receipt of your skill respect request and inform you that we have now flagged your account for a skill respec ." if its already flagged then acknowledge what? u already "acknowledged" u want respec when u send the ticket in the first place i think this is just a scheme to fk up ppl like if it was sended to you or you send that skill respec request by mistake?
S0LlD SNAKE PLAYSTATION4 56	Posted - 2013.05.27 07:15:00 - [30] - Quote Keeriam Miray wrote: S0LlD SNAKE wrote: Keeriam Miray wrote: "We would like to acknowledge receipt of your skill respect request" - that part means you should reply to it "We would like to acknowledge receipt of your skill respect request and inform you that we have now flagged your account for a skill respec ." if its already flagged then acknowledge what? u already "acknowledged" u want respec when u send the ticket in the first place i think this is just a scheme to fk up ppl like if it was sended to you or you send that skill respec request by mistake? yeah they or i would send an OPTIONAL request by mistake



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