DUST Search - Please Read: May 6 CPM0/CCP meeting regarding "Uprising" and the road...

Nova Knife wrote:

Cross Atu wrote:

On the note of specifics and communication how would you advise we best bring issues and feedback to the attention of the CPM? I frequent the feedback forums and it seems somewhat unreasonable of us to simply expect that CCP/CPM will be able to wade through/catch every single thread posted there. I am glad the feedback section is there it seems a valuable tool but I would like to know the best method to direct comments and questions to the CPM specifically.

Cheers, (and thanks for your work on our behalf)
Cross

We do try to watch as many threads as possible, but if you aren't sure, or just want to make sure we see it : Send us a mail. That's the easiest and best way to make sure we've seen what you posted.

Being spammed with links to goodposts is like being showered with skittles. It just feels ~awesome~

Until the next morning at least.... Then you're all sticky and your skin is funky colors.

We are pushing for a separate forum section to ease communication between the community and the CPM, so we in turn can communicate /that stuff/ to CCP easier. Just waiting on the CCP Web teams to do their magic.


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Heinrich Jagerblitzen D3LTA FORC3 Orion Empire 225	Posted - 2013.05.09 13:52:00 - [1] - Quote We are pleased to announce that we have just concluded a lengthy meeting with a considerable portion of the Dust514 community and development teams, as well as upper management such as Executive Producer CCP Jian and Creative Director CCP Praetorian. It was an opportunity not only to cover the the most urgent issues surrounding Uprising's deployment, but also to review the steps that CCP will be taking in the immediate future in order to fix some of the unexpected results that occured from Uprising's migration onto Tranquility. We also discussed many ways that CCP can ensure that you, the players and beta testers, receive more timely and comprehensive information about what exactly is being worked on (and why). The contents of this meeting are being drafted up for release by CCP CommanderWang and CCP Frame, and will be posted shortly so that the public is in the loop with the CPM and CCP as to what took place. Rest assured this meeting was comprehensive GÇô while the nitty gritty details will be hammered out in the days ahead, everything from general dissatisfaction with item balancing, to input issues, to the frustrations we've all shared with the new skill tree were discussed extensively. The CPM is satisfied with CCP's timely and focused effort to take care of these issues in the days and weeks ahead, and we expect this to play out here in the forums as well. The CPM was adamant that with increased level of information and clarity, unnecessary noise can be reduced to that the best of your ideas reach the people they need to reach inside the development circle. This is in fact our primary purpose for existing in the first place GÇô if we've done our jobs right, you'll be seeing more from CCP than you have in the past, and have more opportunities to give specific feedback in places you know you'll be heard, and see evidence of this as CCP continues to roll out fixes and updates to the game. Not everything everyone would like to see will be ready by the 14th, lets be perfectly clear here GÇô but the reason that the CPM asked for this meeting to begin with was to ensure there was both resources and process were in place to take care of the things we've noticed as issues between our Fanfest playtest, and what we've seen since Uprising's initial deployment on Tranquility. We appreciate everyone's patience while you await further news, but we feel it is important for you to know that the community's concerns are being heard at the highest levels thanks to your representatives on the CPM. We also strongly encourage you to continue to send us your repeatable bugs, balancing advice, and other suggestions for us to use in our talks with CCP in order to expedite the process of improvement. -The Council of Planetary Management Heinrich Jagerblitzen Iron Wolf Saber Jenza Aranda Kane Spero Laurent Cazaderon Nova Knife
Heinrich Jagerblitzen D3LTA FORC3 Orion Empire 229	Posted - 2013.05.09 14:03:00 - [2] - Quote XXfootnoteXX wrote: 5aEKUXeRJGJ27kCDnDVYak5q wrote: i have mixed feeling about this. this sounds too good to be true, what made CCP turn a 180 degree to their attitude? is this just an RP exercise? soon (tm) we shall find out (when things get fixed) Probably has to do with the fact they have a focused group to talk to rather then people raging in threads. You nailed it.
Heinrich Jagerblitzen D3LTA FORC3 Orion Empire 231	Posted - 2013.05.09 14:12:00 - [3] - Quote Still blazn wrote: And after all this "serious" discussion was the decision made to rollback all the WEapon stats to previous build? Because this is the ONLY way to fix this.. Start there then make small adjustments to what needs work.. But im guessing it will be some halfway stealth buff for heavies, while the rest stays the same? Frankly I can speak for the entire council in that we are sick of "stealth" anything, really. All changes made should be transparently and openly, with a chance for your input before final decisions are made. Obviously this has not been the case in the past, and that's why we are at where we are at today in terms of game balance, but we've made it clear to CCP that it needs to be this way in the future. Getting there will take time, but I think the message was received loud and clear.
Heinrich Jagerblitzen D3LTA FORC3 Orion Empire 231	Posted - 2013.05.09 14:18:00 - [4] - Quote SoLJae wrote: Heinrich Jagerblitzen wrote: We appreciate everyone's patience while you await further news, but we feel it is important for you to know that the community's concerns are being heard at the highest levels thanks to your representatives on the CPM. -The Council of Planetary Management Heinrich Jagerblitzen Iron Wolf Saber Jenza Aranda Kane Spero Laurent Cazaderon Nova Knife If the CPM truly intends to represent the Dust community then I would hope that they recognize the recent groundswell of support for a SP respec on the 14th of May. I would ask that each member publicly support the recent player's initiative to get this done. Thanks. I'll be the first to start. You'll be happy to know that a full respec as part of an adjustment to the skill tree in order to reduce the overall SP requirement back in the direction of Chromosome-level train times was actually one of the primary "must-do" items on the CPM's agenda. Not only that, I think there is a strong possibility that we will see this, and see this within the month. No promises or dates here yet - but based on the positive reception from CCP I think this is quite likely at this point, enough to say so publicly.
Heinrich Jagerblitzen D3LTA FORC3 Orion Empire 237	Posted - 2013.05.09 14:47:00 - [5] - Quote Reav Hannari wrote: Heinrich Jagerblitzen: With a rebalancing of skill rankings and overall SP cost can you push for an accurate data dump that includes prerequisites with at least a week of lead time so that the community has time to build tools, analyze data and provide guidance so that we don't have the same issues as on Uprising release day? What they provided the day before was a fair start. It just needed some work to be useful. This was another thing we absolutely pushed for as part of our agenda in the meeting, and which CCP agreed to look into. In our opinion, there shouldn't be a single number or statistic that isn't publicly posted knowledge in a form we can make the most of, and we believe that all changes to those statistics should be posted in advance. Always. We also mentioned specifically what you just did regarding the community's ability to build all kinds of tools and analyze the data if only we had a spreadsheet of the values. Consider this one already vouched for, and strongly.
Heinrich Jagerblitzen D3LTA FORC3 Orion Empire 238	Posted - 2013.05.09 14:57:00 - [6] - Quote Liner ReXiandra wrote: Dust 514 could use some of CCP Unifex' magic touch atm. Actually what this meeting has demonstrated to me is that CCP Jian is every bit as willing to roll up his sleeves and do what needs to be done to get development on the right track. He was the one I asked to meet with us because he's in the position of authority needed to make sure this process improves, and he's been very appreciative and supportive of the CPM during this time. CCP Jian took an extra 45 minutes beyond the allotted meeting time to go through our issues line-by-line and make sure we didn't walk away without making sure that everything was being addressed in some form, sooner or later. And don't get me wrong, Unifex is a great guy too - but he's never stayed 45 minutes extra in a Skype meeting nor has he ever brought the entourage with him that Jian did this morning. Rest assured you have every bit the same level of professionalism being demonstrated here, Dust514 is in good hands now and I'm excited to work together with Jian in the future. He was very respectful of the CPM's concerns and took our criticism in stride.
Heinrich Jagerblitzen D3LTA FORC3 Orion Empire 242	Posted - 2013.05.09 15:33:00 - [7] - Quote dent 308 wrote: Heinrich Jagerblitzen best Jagerblitzen Good stuff. Dawwww, you're only saying that because you haven't met my sister Hedwig, she is way more fun than either of us. (Hans is a creep though, and actually keeps her locked away in some hermetically-sealed casket "for safekeeping", and won't say much other than something about "protecting her from excessive exposure to solar radiation".)
Heinrich Jagerblitzen D3LTA FORC3 Orion Empire 244	Posted - 2013.05.09 15:56:00 - [8] - Quote General Tiberius1 wrote: LOL, just noticed Cmdr Wang edited the OP what got deleted?!!? Chill, my friend. All he did was apply some glue to the thread.
Heinrich Jagerblitzen D3LTA FORC3 Orion Empire 245	Posted - 2013.05.09 16:42:00 - [9] - Quote Grimmnyr Odynson wrote: So... where are the notes? 2 hours passed already, didn't figure it would take that long to get notes posted. Give the team some time. They want to put up not only a summary of our meeting, but also some relevant information about what the teams are working on, which is more work than just a quick summary with no real "meat". ....keep in mind that this was the whole point of having a meeting to begin with. To address the issue of "not enough information". Let's not bite the hand that feeds when CCP is willing to cooperate and shed some light on what's coming in the pipeline.
Heinrich Jagerblitzen D3LTA FORC3 Orion Empire 264	Posted - 2013.05.09 21:21:00 - [10] - Quote Naquiri wrote: If I may make a suggestion. i think it would be helpful for the folks that spend more of their time in-game than on the Forums, that when significant information is being posted by CPM or CCP, in this case the details of the meeting, a notice using the in-game Notification system is sent out. We actually made the same suggestion in the meeting, I pointed out specifically that since this is a console game and people aren't accessing the game through their PC's the way that EVE players do, its unreasonable to expect that any greater percentage of players are following along on the web as well while they play. Most don't even know that so much is discussed on the forums, by players OR devs for that matter. We mentioned a number of options, from email to a neocom button for news, to using the Merc quarters screen - and while I'm not sure how soon we'll see first fruits of this, we definitely made the case that forum threads and dev blogs aren't enough, players need to be able to read important announcements from within the game client. We need the ENTIRE community to have a chance to know what's going on and speak up, not just those of us insane enough to wade deep into the forums on a daily basis.

Heinrich Jagerblitzen D3LTA FORC3 Orion Empire 264	Posted - 2013.05.09 21:46:00 - [11] - Quote 5aEKUXeRJGJ27kCDnDVYak5q wrote: just wondering if you guys talked about the framerate / performance issue because the game runs really low framerate Absolutely. This is definitely unintended - and CCP's working on investigating every possible underlying cause as we speak. Something happened between testing Uprising at FF, and playing Uprising on Tranquility, because we played the same build, on stock PS3's (no SSD or anything) at FF and had amazing framerates. I'm sure they'll announce their progress as they go, but CCP also seemed surprised to learn that it plays differently on Tranquility and are working on this problem specifically.
Heinrich Jagerblitzen D3LTA FORC3 Orion Empire 272	Posted - 2013.05.10 01:25:00 - [12] - Quote Covert Clay wrote: Mr Heinrich sir, Can we fully expect another respec or do we just have to wait and find out? You're going to have to wait to find out. CCP will be the one to announce that once they make a decision either way. All I can do is tell you we're feeling pretty good about it right now.
Heinrich Jagerblitzen D3LTA FORC3 Orion Empire 289	Posted - 2013.05.10 13:11:00 - [13] - Quote Soozu wrote: If you're trying to suggest tanks aren't completely broken, then you don't know what you are talking about. So who is the vehicle using CPM then? Just so everyone's clear - the role of the CPM is to facilitate change and act as an advocate for the community to CCP. This skillset is based on communication and diplomatic skill, not necessarily in-game skill. When we're doing our jobs right, we're connecting the concerns the community experts share with the developers that can directly address those issues - and not necessarily advising on every single game design decision personally. In fact, as CCP begins to work more directly with the public, our role as a sounding board diminishes. In the meantime, those of you expecting to have a representative for every single play style or battlefield role are going to be disappointed. There are only 6 of us - but that doesn't mean we still can't advocate for issues like vehicle imbalance compared to infantry. Our job is to make sure CCP actually spends time and energy working on the problem, YOUR job is to help with the specifics, which we happily pass on to the parties that need the information. This issue was in fact raised during our meeting and you should see more information on this shortly once CCP posts up their work-in-progress list based on the items we've been discussing over the last 48 hours.
Heinrich Jagerblitzen D3LTA FORC3 Orion Empire 307	Posted - 2013.05.13 07:31:00 - [14] - Quote EnglishSnake wrote: So are we ever going to see these notes or what? If you're regarding for a transcript style breakdown of the meeting we had with CCP, its not going to happen. I think there seems to be some confusion here. We've stated in this thread what we've been pushing for - skill tree respec, more immediate effort on balancing, and above all - greater communication and transparency, there isn't some hidden list/agenda that we haven't been reporting to you guys. And as far as CCP reporting on the meeting, that's exactly what they did in this thread where they not only committed to greater communication and transparency, but also to the respec, and balancing, etc. If you want to know what took place in the meeting, its all right there. Keep in mind that even on the CSM, notes are not taken at every single meeting for public disclosure, that itself is a full time job and is only compiled twice a year for the actual summits. If the CPM has a summit during our term, in Shanghai (we have no idea at this point, no plans have been made or any promises given) than we will record that whole meeting and draft up minutes for you all. But on a day to day basis, this is tedious work and takes away from us actually working to deliver more improvements to the game. Rest assured no one will be left in the dark - just as during this first major interaction between the CSM and CCP we've made our objectives clear and they've made their response clear, we'll continue to deliver transparency as to the work going on behind the scenes, whenever possible.
Heinrich Jagerblitzen D3LTA FORC3 Orion Empire 307	Posted - 2013.05.13 07:40:00 - [15] - Quote Nova Knife wrote: Cross Atu wrote: On the note of specifics and communication how would you advise we best bring issues and feedback to the attention of the CPM? I frequent the feedback forums and it seems somewhat unreasonable of us to simply expect that CCP/CPM will be able to wade through/catch every single thread posted there. I am glad the feedback section is there it seems a valuable tool but I would like to know the best method to direct comments and questions to the CPM specifically. Cheers, (and thanks for your work on our behalf) Cross We do try to watch as many threads as possible, but if you aren't sure, or just want to make sure we see it : Send us a mail. That's the easiest and best way to make sure we've seen what you posted. Being spammed with links to goodposts is like being showered with skittles. It just feels ~awesome~ Until the next morning at least.... Then you're all sticky and your skin is funky colors. We are pushing for a separate forum section to ease communication between the community and the CPM, so we in turn can communicate /that stuff/ to CCP easier. Just waiting on the CCP Web teams to do their magic. Nova nailed it, though I'll add that I'm currently only responding to mail sent to Hans Jagerblitzen, since I can actually type normally using EVEgate and not hampered by the ** email system we have within the Dust client at the moment (and you transparency-hounds can add fixing in-game mail to work with M/KB to your list of "stuff Hans is pushing for" ). You can also reach me on Twitter: @hansshotfirst and on Skype: Hans.Jagerblitzen WARNING: Direct contact is ALWAYS better than the forums. I do not have the time to read every forum thread, nor will I during my term. Even CCP uses software to do this because the forums are so clogged. If you guys learn to keep feedback in neatly organized threads and stop spamming the ** out of it with your rage, this may change - but for now please ping us directly if there's a post you want a response on. Posting in a random thread and than expecting a CPM reply, if you haven't pinged one of us directly, is about the worst thing you can do. And, I'm not going to care about the whining if this is how you approach working with us. I've made getting ahold of me a rather trivial task, there's no excuse for any of the "But the CPM is ignoring us" bullkitten.